Absolutely great place, they so appointments and walk ins. I was helped immediately and absolutely lovey nails! You have found a long term customer!
Had the best time celebrating my birthday here made an appointment for 6 and they got all five of us in when it was time! everyone had such a good time! Thank you again
Always a pleasant experience here!! They do a wonderful job and are friendly as can be.
I decided to get my nails done for the first time about a year ago. I met Kim. I love my nails. She does an incredible job. I love showing them off and I get a lot of compliments.
I will never go back here. Nail polish came off with in hours, just peeled right off. And I had to file them down my self. The wait took 1 hour even tho I called and they said they were available now, even after they started on my nails they kept leaving me to go do other peoples nails for 15-20 mins. They were cheap but not worth the wait, and nails paint is cheap I even over heard one if their regulars say their nail polish came off easy and she was getting a discount. I should have left then but my nails were half done. I wouldnt recommend this place.
Very sweet people, great work, my nails look fantastic! Great price too!
I came here about a week ago, I had shilac on my toes, they wanted to charge an extra 5 dollars to remove but ended up not charge due to it taking 2 hours to do a pedicure. She than drilled off the gel and kept touching my skin on my toes causing me to bleed. I paid for my daughters nails and a the day after her whole shell on her thumb nail came off. I dont know if the woman was in a hurry, but this was a terrible experience and I wont be back!
Was very friendly and I just love the look he did on my nails
If you want to pamper yourself this is the place to come!
I feel so silly for not knowing about this place sooner! Super modern and really clean! I really appreciated that they didnt rush us out of our spa chairs and allowed us to sit there until we were ready to pay. I will be recommending this salon to all my friends and I cant wait to come back! Definitely my go to spot from now on!
I decided to give this salon a try due to the high Google reviews. I was NOT disappointed! I came in for a regular pedicure and gel manicure. They have the most amazing selection of polish I have ever seen. I probably spent most of my visit gawking at the entire wall covered in great brands and such an amazing range of colors.
This was my first time visit to Nus nails on Saturday. It was a last minute decision and they were able to fit me right in. I did not have to wait long. They reassured me that they were working as quickly as they can to get to me. I received a full acrylic set - matte and was assured that if I had any issues to come in and they can take care of it. I am excited to see how well these last and I look forward into coming in again. This is the first place that I have ever visited that I actually loved the customer service and the service that was provided.
I tried this nail salon for the first time last month and I was impressed. Their service is great! They only use clean and sealed utensils. Their prices are fair and the ladies do an amazing job. They use massage chairs for their pedicures which is a nice treat! Definitely would recommend them!!
Great place to get your nails done Kim and Trent are very sweet
I had one of the best gel manicures I have ever had here. The customer service is remarkable and they are very easy to communicate with. I was very impressed with the gel manicure technician. I also want to add that the space is really beautiful. Overall, it was one of the best gels I have ever had and I will definitely be coming back.
They were really easy with my feet
I love this place
Great job, great prices, they will be my new nail salon. Kim was fantastic, took care of all my calluses. Took her time, I actually used the massage on the chair which hurt at Royal Nails. Left my feet soaking in warm water long enough to soften my feet. I left very happy and will be back!
Truly wonderful experience. The staff is helpful and considerate. I went in for a pedicure and the young girl that did it did an awesome job!!!! She took her time and was very meticulous. Definitely our new spot!
I love this salon. The gentleman that works there is so nice and does a great job!
Love the place and people working there
Please be aware they are not the quickest most efficient spa, but I continue to come back because their quality far surpasses that of other spas. They are meticulous and perform each service with intention. The owner is dedicated to making sure you have the best experience.
Very sweet employees. The owner is always so nice too. The nail salon is spotless. Its a little pricier than other local salons, but its worth the extra bucks knowing its clean. I would highly recommend trying them out.
Great pedicure
This place is everything!! After work I wanted to do some self-care and this salon had been in my bookmarks for months. The atmosphere is cozy and welcoming, and my nail lady spent her time buffing out my nails and working her magic. I really recommend this place.
I have been coming here for over 6 months now and every time I go in for my fill the ladies never disappoint. The owner is on top of everything, very nice.Staff did my fill and she was professional, courteous. They take their time on your nails.
The salon is clean & the staff is friendly. The prices are competitive. They do great work! I’ve never been disappointed. Anything that isn’t right, they fix it fast. :)
This is an absolute amazing place to get your nails done, a first time customer an I’ll for sure be a loyal customer at that! Great and amazing work you guys!
Its been a couple month since Ive visited. I was in desperate need of a mani/ped. They were able to squeeze me in last minute. I truly felt last level I was missed. I miss coming here. I told the girls to pick the color and design. Surprise me. I am so excited with their idea. I would highly recommend this place.
Always excellent service, never have I had a bad experience here and I’ve been going here for years. The ladies and guys are so nice when you are a regular. I enjoy getting not only my nails done, but my eyebrows done here as well.
Trent does amazing on his nails and take pride in his quality of work and makes sure you know how it will turn out and makes sure you will love the end result!!! The women and very sweet and they treat you like family not just customers!!!!! 10 out of 10 recommend!!!
I absolutely love this place. I get my nails done here all the time An they are amazing. I never have a problem An the staff is super sweet.
Trent always does an amazing job! And even if I show up after work they find a way to fit ya in! Small staff but they do amazing work ❤️
I love Nus Nails and staff ability to do a hard gel French manicure that lasts for 3 weeks. Also, the owner does an amazing job keeping the place unique,clean and friendly. I will be coming here for years forward! !
Love this place. I had the best pedicure here. They really take their time and do exactly what you want. Would be back.
This place was so nice and clean staff was friendly. She was very patient and gave me some tips on wat type of nails I should get because my nails are extremely short, she didnt make rude or disgusted faces that Im use to getting whenever I do my nails I definitely will be going here again.
I love the service I get here! I always leave feeling so pampered! Prices are great and color selection is endless!
Been going there for over 20 years, great service &workers are so friendly!
This is my go-to nail place whenever I need to get my nails done. They really know how to make their clients feel welcomed. Nothing is as great as good customer service. I just love you guys.
Very easy going atmosphere, its easy to relax here. I have nothing negative to say at all, despite the 4 out of 5 star rating. My sister has regularly uses this salon, more exactly, Trent, for her nail services for months. Yesterday she invited me along. (I feel bad for the feller that drew my name..... Imagine fingernails chewed down to the shortest possible imaginable length.....💯😯) And she informs me, at 7pm when she picks me up, that they close at 8 but they gonna stay late for us. So long story short, we had a great time. They did 3 of our nails and put up with a healthy dose of yours truly and her mighty mouth. And they only had to stay an hour late. Only the fine details of getting the snags and crags on the underside and corners and the slight thickness and shape irregularities are lacking. But those things are important to me! I super love the Ombre Pink And White tho! Sooooo much better than the stupid short and squashed pink with a half inch white tip look! Thanks Trent!! I love them!
Great service great price and their system selection of colors are phenomenal. Thanks Kim for the best pedicure ever.
Love my nails. Just got them done today and they are perfect. I am really picky and they did a really nice job. Will be back real soon
They are always friendly and willing to share ideas with me regarding my nails. Always super happy and satisfied!!
They did a wonderful job and they were also extremely nice! I definitely recommend going here
Really loved it! They are super nice and friendly. Take their time to do perfection! GREAT prices.
I would most certainly return here, the facility is cleans and the tools are sanitary. They pay attention to what they are doing and they do good work at a decent price. The ladies were very nice and the chairs were comfortable.
I had the best pedicure here. He didnt cut me and the massage was great. thanks guys
Love the way Trent takes care of me and makes my nails absolutely beautiful!!! The only place I go to to get my nails done perfectly every time!!
Had a good experience here.. Nice people nice gal took good care of my ingrown nails. Been to most places in town but this one takes a lot of time for your nail care!! will be back soon
I took my frind and me to Nu Nail Friday February the 20th 2020 and it is now February 24th 2020 four days latter I have 2 infected nails caused by By Nail and all the fillings need to be done after 4 days as well. I called and they claimed to be too busy when I showed up in person with my friend we showed them both our nails they denied any wrong doing and started talking bad about us . No refund and was not made right I would give a 0 star rating if I could! Do not fall a victim of Nu Nail
The picture I shared was taken today, but my nails were done on Sunday and I am very active with my hands. They do a great job and I can go in and get them fixed for free if needed. 😍💜
Best nail salon! I’d never go anywhere else again. Always 100% satisfied
Only place I get my nails done reminds me of home back in California so friendly and clean, always get my pedicures and fresh sets here you will not be disappointed so many styles and powder colors 😁💅🏾
Im always happy with my experience here! This is my go to salon. Clean, afforable, and the staff is very friendly.
Super friendly and good service! I love going here!
Awesome job on my nails and toes! Very thorough!! Excellent experience
I loved it! So nice and they make sure you get exactly what you want!
Clean, quick, professional. Great prices. Tons of colors and options to choose from
Not bad very reasonable price. Place is keep clean and people are nice. Would be back in a couple of weeks
Ive been going to NUs since July 2016. I enjoy the unhurried pace and the wonderful service. I love how my nails look and have received many compliments. The women who work there are very patient and care about the services they provide. The pedicure I received was so relaxing that I actually fell asleep. Sometimes it has been busy, but thats because they permit walk-ins.I dont mind to wait. In our rushed and hurried culture, its great to experience a slower & relaxing pace. Ive become friends with these hard working ladies and I look forward to not only seeing them, but knowing they will do their very best to make sure my experience is a good one. Thank you Kim and Hana.
Great nails good people . Im really happy with the result thanks
Fast and excellent service. Enjoyable the entire time! Great people.
The experience was amazing and it was very relaxing and they did amazing on my glow in the dark nails omg i love them
Avoid this place. The salon desperately needs to be cleaned in all ways you can imagine. I had a basic nail polish applied and I do not like their technique. They use nail polish remover to wipe around the edge of the nail with a large brush that removed the polish from covering the nail, making it very easy for the polish to chip off within a day. I was also disappointed by their outdated equipment, which I somewhat blame for my nails not being dried by the time I had to rush out.
I Iove there work if your looking for a good place come here
Short on help, very expensive for quality of work. Very disappointed. Will NOT recommend it.
Great service and prices! Very relaxing!
Great service and friendly staff..will keep coming back!
I went in the first time without reading the reviews first, shame on me. I got a fill and a color change with shellac. My shellac chipped on three nails within the first two days. I went back to have them fixed and chose a different color and THE SAME DAY the top coat scratched off of my two pointer fingers and middle finger. I will not be going back here again. I have never had shellac do that and it is too expensive to have messed up within such a short amount of time.
Google made me choose a star rating or else I wouldnt have any stars for this review. I have been here before and was very disappointed because my white tip shellac manicure had separated because the polish was old. I live close by and they are open on Sundays so I decided to give them one more chance since I was in a bind. (Most nail salons in Springfield are not open on Sundays so that is one good thing about Nu, that they are open 7 days a week. If you need a Sunday nail salon always go to Rainbow Nails on Republic Road.) When I arrived there was one other woman getting a pedicure. I asked for a shellac white tip manicure and a simple polish change on my toes. While my current shellac polish was being removed the male worker did my polish change. He used the pedicure tub to spray my feet off after filing my toe nails and then polished my toes there as well. After noticing how unsure he was while painting my toes I decided to just get a very light color painted on my finger nails so that there would be no issues with poor painting skills on a white tip. Essentially I made it 100 times easier for him. I did not have any issues with them cutting my cuticles like other reviewers had but while I was getting my nails done 4 other people came in for pedicures. Even though I had been there first and been there for at least an hour already they stopped in the middle of my manicure and started doing others. Then would come back to me and do one coat and then leave for 15 minutes and then come back again. During this time they did not sanitize the pedicure tub that they sprayed my feet in and put someone elses feet in it for their pedicure. DISGUSTING! Then a woman came in stating that she had a pedicure the day before and her big toe had become red, swollen and sore since then. The female worker Kim told her to come back the following day. After the woman left Kim stated that they say that in case people are lying. I was shocked and just wanted to get out of there. Once my nails were finished they were sub par at best. As I sat there for two hours I saw a few bugs as well. Will never EVER go back again. I recommend Crystal Nails or Rainbow Nails in town. They both have never disappointed me!
Ridiculous. Appointment at 6 pm. We didnt leave until nearly ten pm. I asked for coffin shaped and they werent even close. So I asked her to round them off to almond shaped, that failed too. The paint was great! Although she told me they were dry and I bumped my nail against something and scraped down to the acrylic.Same for my sister in law. She told the manicurist to shorten her nails about ten times and they didnt shorten them at all. The shapes are off, and her paint is messed up.We were also charged more for simple white tip gel, and painted toes (50$) than we were for a pedicure and acrylic nails.Not to mention, while getting my feet done, I was the last of our group to get them done. The pedicurist sat in front of me, and then when the woman next to me mentioned her water was cold, she moved away from me (I came in first) and began working on this other womans feet!My sister in law also didnt receive part of her pedicure (no scrub, no hot towel), which they addressed by questioning her statement that she didnt receive the service, and finally by 5$ off.Overall, I would NEVER get my nails done here again. We are currently headed to the store to get files and paint so that we can fix the nails that they did.I would give 1/2 star if that was an option. Maybe.
Been coming here for years. They do a really great job and are always very nice.
Did a wonderful job on my nails, friendly and very clean will be coming here for my fills from now on!
Pedicure was good but wont let them do my nails again. They are always uneven and they didnt ask how long I wanted them. They just cut them the length they wanted. If I wanted them shirt there would w no reason to get them. Elegant Nails is the only one who will do my nails from now on
They are very friendly and do everything to make you comfortable and happy, will definitely be coming back
They are awesome and very friendly. 10/10 I do recommend.💙
I love it here! Everyone is so nice and the prices are best in town.
The people who work here are sweet and do a great job on my nails!
I liked this place a lot, the lady that did my nails was very nice and did them perfectly how I wanted them. The only down side about it is that I had to wait 2 hours before it was my turn. I think they need more people working to make sure no one is waiting.
Service is great! Trent always does a great job.
Excited to get pedi after reading all the reviews !! The staff was awesome !! The one who did pedi to me, such a nice and pleasant person and I love her very thick hair .. Lol !! Overall if there would be infinite stars I would definetly rate infinite!! excellent classic pedi!! Happy to get it done here for the first time !!
For your health, safety, and to not waste money, please dont go here. I went here because my usual spot was closed because its a Sunday. I dont even know where to start. The building was filthy; dirty, hair, and trash on the floor, Brown goo dripping from the ceiling, overflowing boxes piled up against the walls. The lady who did the fill on my acrylics, did horribly. She used the rotating filing tool and would get to talking and not paying attention to what she was doing and grind down my skin. I yanked my hand away, she apologized quietly, but did the same thing again 5 other times. I have a raw tip of my ring finger, a cut on one finger, and my cuticle and skin are disconnected on another finger. It was horrible. Then she cut my nails crooked and I assumed she would straighten them out before she finished but she didnt. I will have to file them myself because they are literally at a diagonal slant. There was no air conditioning on and the front door was wide open, which resulted in flies landing on me continuously. A woman came in for a pedicure and my nail tech went over and worked on her feet and then tried to come back and grab my hands with wet, dirty hands. After the pedicure woman left, they didnt disinfect then pedi throne or run disinfectant through the jets, which is a big big deal. Its theyre responsibility to keep the public safe by keeping everything disinfected or sterilized. She kept asking me if I wanted a pedicure which was annoying because I politely declined every time. She also kept trying to get details out of me on my usual nail place, like theirs prices, how they do services, how many people work there. I told her I didnt remember but she kept pressing. She completely forgot that she had filed one and went to put the acrylic on and scolded me for not bringing it to her attention that she forgot to file one hand. It was bad and disgusting and I couldnt wait to get out of there. My nails look horrible. They are all crooked, filled with air bubbles, and are uneven thickness. I will never go back. They are a health risk and I am surprised they are even open.
Love My nails. Cant wait to get all these tips.
Ask for Trent for nails. Best nail tech in this area, hands down!!! Clean, professional salon.
Did a very good job very professional will be coming back definitely
Love this place. They really listen to what you want.
The staff is amazing and attentive and they bend over backwards for their clients!!!
Wonderful service and friendly staff!
This place needs to be shut down, they did not do my nails the correct way, they painted my whole finger practically then used finger nail polish remover to remove from my skin. Or whole finger except the nail. They said they used acrylic and they did not. The nail polish was all gooy and old. The shaping was horrible not to mention they charge for shaping. Excuse me but i believe when u do do a persons nails that is includes the cost. HORRIBLE PLACE!!!!
Absolutely terrible service. I got a manicure (no polish) and pedicure. The manicure is completely uneven, cuticles showing, not filled or cut correctly. The manicure is so bad I am coming home to clip my nails myself. The pedicure is better and was done by another person but still has polish smeared and not a clean look at all. Not to mention for a gel pedicure and manicure they charged me $47.00 when it was absolutely horrific. Would not suggest to anyone. I also posted a picture for reference.
First time here! Wonderful and friendly environment
I went to see them today, pretty sure my nail is infected.
Do not go here. The person who did my nails was completely rude and did my nails while attempting to do someone elses nails and someone elses pedicure. I was there for a total of 4 hours! All I needed was a full set put on. When she was done the nails had rough edges and the sides were splitting before I even left the business. I asked the lady doing my nails several times to fix them and she told me it was my fault that they were not even. She attempted to place a purple line on them, but the polish was light on one hand and dark on the other. When I asked her to make the lines darker so each hand would match she informed me she could not help what the polish does and refused to do anything about it. Instead she took the polish off and covered the nails with clear gel coat and told me I was all done. She then attempted to charge me for the purple polish and informed me I needed to leave her a tip for being so much trouble. The nails have bubbles in them, are still completely uneven, and after 2 days have already split through the white tip. Do not go here.
I really enjoyed them taken there time wirh mt nails n feet
Super nice and did a great job
Wish I would have read the reviews first. Awful. I wanted my nails thinned and the lady told me that in order for her to thin them I would have to pay extra. My nails are bumpy and have tons of bubbles. The lady was very rude and disrespectful. She told my sister and I that other places who do it any cheaper must not do a good job. And told my sister she was wrong about the other places prices.
I went in at 5:15pm and left at 8:15. I had a simple gel manicure. It wasnt busy and there were four employees present when I got there. Two left in the process and each employee was definitely taking their time with their customers, stopping to talk and get up and do other things in between. After waiting for about twenty minutes with my hands soaking in alcohol, I was finally given a seat and it took them over an hour to get the old gel off my nails just because she wouldnt scrape hard enough. I think there is only one lady who actually knows what she is doing there because she had to keep fixing all the other employees mistakes including the woman painting my nails. I would give them no stars but they did lower the price of my manicure considering I left after close. Even with the repeated discount offered if I came back, Im NEVER going back. In fact, Im going somewhere else this week to fix my manicure that was so poorly done.