Maria k. Is the absolute best! Will forever go to her for brow tint and shaping. She is super gentle and careful with the wax. She makes sure you leave the room satisfied!

This whole environment is super welcoming! From the front desk to the services Maria performed I felt comfortable. Looking forward to coming back and definitely recommending waxing the city to everyone!

I was so nervous to get waxed for the first time. Having no prior knowledge of waxing in general I was totally unsure of where to go. I began searching and found Waxing the City. My experience here was AMAZING. Julia made me feel so comfortable and talked/explained everything to me. She made the process so much easier. I appreciated when she thoroughly talked with me about after care and best ways to avoid any irritation. She went above and beyond. The gentleman at the front desk was so nice and answered any questions I had. Overall a 100/10 experience. I have already told so many friends about this place and they are making their appointments!! If you are worried, don’t be! Such a great place and again, if you are a nervous first timer, Julie is amazing!! The best experience. So happy!!

Jenny was so caring, patient, and nice. She made the entire experience feel very comforting. I would absolutely recommend using her professional services.

Highly recommend this salon for waxing service extremely clean and professional. Traci is meticulous about the job she does. Front staff are very friendly and accommodating

I went in for a wax and had Tya walk me through the entire process from beginning to end. She was professional and super observant. I had the best experience and cannot wait to return.

I had an appointment with Sara this past Friday! She was very friendly and as though I was nervous she made me feel super comfortable! We talked throughout the whole time I seen her! Totally recommend!

Ive been going to Waxing The City for almost a year now, and I honestly wouldnt go anywhere else. They are the friendliest group of people, yet always professional. They make you feel welcome and comfortable, even during this crazy time. I love that they have so many precautions in place to keep everyone safe and healthy.

My waxing services with Kendra were great! Very friendly and made me feel at ease. She did a good job. The checkout process was a bit confusing but Ill definitely being going back.

I absolutely love Waxing the City - Natick, and have been a client in this studio for several years. The entire staff has been incredibly kind and professional (A+ customer service). The studio is very clean! I would highly recommend Traci as she has helped my brows transform over the years. She is simply THE BEST!!!

Haley is the BEST. I was so nervous going into my first wax, but she made the whole experience so seamless. I am so happy with the results and I am already looking forward to seeing her again next month!

I cannot say enough good things at WTC. I have been going for over a year now and absolutely love it! I missed it so much while they were closed due to the pandemic but since they have reopened everything is safe and clean and comforting! Maira is the absolute best! I recently started getting my eyebrows waxed by her and have more compliments than ever! I love this studio and will always recommend them to my friends and family! Such awesome staff and environment! Do yourself a favor and book an appointment with them! You will not be disappointed!

Julia is amazing. She has the sweetest disposition And always makes me feel comfortable. She is very knowledgeable and does an excellent job each time I go in for an appointment. The studio is clean and the front desk workers are very friendly.

First off let me say that my daughter will not go anywhere else to have her eyebrows waxed she loves Waxing The City Natick❤️❤️ She always requests Serena who is absolutely amazing!! My daughter is 13 years old and has her eyebrows waxed and cleaned up for competition every 6 weeks. Serena is awesome with her!! All the staff there are amazing! I highly recommend waxing the city for all your waxing needs! Such a clean environment, Amazing staff. We will never go anywhere else!!❤️❤️

Great service and great ceralogists! Super friendly stay and very clean salon.

I had a great service. I saw Tya. She was great. She knew what I wanted and took her time. I would highly recommend her.

I went to Waxing The City for the second time yesterday. Although this is not my first time waxing; it is my first time working with Julia.Julia greeted me on time, explained what powder she was using, and given the pandemic that all waxing boards in the room would be tossed after every application, that everything has been thoroughly cleaned and wiped down. Before, and during the wax explained what she was doing, and made small talk. She told me about her cats and other things. She was very friendly and extremely professional!I will be back! Julia is great, and the place is immaculate!

I saw Maria and she was amazing!!!

Tya was fantastic during my entire appointment! Will certainly be rebook with her. WTC Natick is clean, safe and all staff friendly and welcoming. See you all soon!

I have visited Waxing the City in Natick four or five times now; this was my first visit since COVID. Everything was kept clean before and the same is true now, with hand sanitizer and temperature-taking on entry. I’ve felt comfortable every time I’ve visited, from entry to exit.I’ve been waxing for around eight years but Waxing the City gave me my first experiences with hard wax as opposed to strip wax. My skin loves the difference. All the staff I have met have been friendly and knowledgeable about products and pre-and post-care.Each time I have booked with Julia, who is a delight! We spend the entirety of each appointment talking and laughing, which makes the time fly (sometimes it goes too fast) and distracts from the minimal discomfort of the hair removal. She’s meticulous about in-growns stubborn hairs and has offered advice about what I can do in between appointments to deal with bumps, etc... She’s conscientious about any pain and the wax temperature.I find their pricing very fair, especially given the results and when compared to other places I have gone. Julia’s personality and skill with the wax, and the front desk staff, are awesome; and knowing they take seriously maintaining a clean environment for their customers and themselves will keep me visiting for a long time.

I was extremely nervous going for the first time because I’ve only waxed with one person my entire life. But after talking to Serena she made me feel comfortable and gave me the best service! It was painless and I’m only seeing her from now on. She’s great, fast and very friendly. I appreciate her! I highly recommend Serena!

Tya is AMAZING. First time I went, she was able to guess my background and my natural hair color just by looking at my brows. There is always so much attention to detail- I have never left with even one stray hair out of place. She’s the only person I go to, despite living 55 minutes away

I have been a happy customer of WTC for almost two years and have always been impressed with their operation from booking appointments to the offer of economical packages of their various services. I was glad when WTC was finally able to reopen after the Covid-19 shutdown.They have instituted all the necessary protocols to make sure that both their clients and staff are safe.My Cerologist, Traci, is very careful and professional and I am always pleased with the results. I wholeheartedly recommend both Traci and WTC. In my book, they get five stars out of five.

Loved this Place!From the moment I booked the appointment I could tell they were professional. Booking the appointment on line is so easy and convenient. You walk in and are immediately greeted by a very friendly woman at the front desk which put me at ease. The facility is immaculate and the prices are very reasonable. Traci was awesome and I could tell she has had a lot of experience waxing. The wax itself pulls just the hair leaving the skin behind unlike the hard wax/fabric strip waxes that many of us have endured. Very painless compared to those strips! It is a bit of a drive for me but I will never go anywhere else for my waxing needs. Loved them!!!

Very clean, everyone masked, no one waiting in lobby... she did a great job listening to what we wanted

Thank you for such a excellent experience ! The staff at the Natick location were absolutely outstanding and so accommodating !! Dominique was so professional and very knowledgeable . The receptionist at the front desk is so kind and so sweet and very welcoming . I will definitely recommend this location to my friends and look forward to my return within the next four weeks ! Thank you again ladies for accommodating me with my hectic schedule and fitting me in last minute. I forgot to mention how clean this location is it was so nice to go in and feel like you’re in a spa while waiting ..

Decent prices, and very accommodating appointment times. Tracy is the best! She made my waxing experience painless, I doubted if she even removed any hair. Yes she didnt and she got all of it. I gave 4 stars because all the estheticians are not as good as Tracy.

I recently went back to waxing the city for a lash lift and an eyebrow waxing. I was met by Shaylyn, who was perky, polite, and really excited about the lash lift for me. She showed me her before and afters, and just seemed thrilled that anyone was getting them. Kendra took me in, did the lift, and waxed and tinted my eyebrows. They looked great!! I didnt see a huge difference right away with my eyelashes. I bought the serum and theyre mascara hoping that they might perk up the lift. A couple hours later I called Shaylyn back, as I really didnt see a difference in my left. she stated that she had been waiting for my call and had already contacted her manager about the situation. She stated that the manager would be looking into how to remedy the situation either by doing another lift immediately or waiting a while to see if they could do it again. as it turns out, the lift should have been left on a little bit longer, and I did wear mascara the day before which you arent supposed to do. Tracy the manager, called me and offered me several options to help remedy the situation. I took one, and then was uncomfortable with it and called her back. We settled on something that made us both very comfortable and I am extremely happy. I have since received text messages from Tracy, and Shaylin again, making sure that everything is okay and letting me know again that theyre happy that Im happy. If thats not good customer service Im not sure what it is. Ill definitely be going back for another lift in a few weeks, and definitely will be using all of their other services as well!! I cannot speak highly enough about how well they handled the situation. It was really above and beyond a typical customer service turn out. I am thrilled.

Just walked out of this establishment for the first time and I couldnt be happier. The receptionist was welcoming, attentive and helpful. I did my eyebrows, underarms, brazilian and legs with Traci and I will return in about 4 weeks. Everything was spotless. Traci was always professional and did an amazing job describing everything to me. The most Ive done in the past is wax my eyebrows and legs, which I mentioned to them, and Traci was overall incredible. I thought that getting the Brazilian would be incredibly uncomfortable, awkward, and overall painful. Not going to lie, some areas were not pleasant, but it was perfectly manageable and Traci did an incredible job. Cant emphasize how happy I am to have found this place.

Love this place! Every single person Ive seen has been top notch - I have not had a bad experience. And they always work hard to squeeze me in last minute when I look in the mirror and am horrified by my eyebrows! All around great experience!

LOVVED THIS PLACE. my first experience waxing was awful and after sharing this with Serena she made me extremely comfortable and made the wax painless. She was AMAZING and made it such a great experience and now I’ll never get waxed anywhere else! Wish I could give more stars!

Tya is terrific. Eased my anxiety!!!

Love this Place! It is awesome!! Traci did my wax and was so nice plus eased my fears on waxing. This place is right next to Planet fitness and across from my Condo in Natick. I walk there. I highly recommend it if you need a wax. Dont be afraid!

Excellent experience! Stephanie is the absolute best! She made me feel so comfortable and kept me entertained the whole time. I will absolutely be back!I wish I could include a photo ; )

The tech working w/ me listened to me & worked to make sure I was happy w/ the result while customizing procedure to my skin type. Experience is just as important as result, here, & that includes anticipating whatever struggles might occur between appointments. Attentive & knowledgeable

Today was my first time visiting the Waxing The City and it was great! They are so friendly and did their job really well, very professional! I was a little bit nervous, but Traci and I talked a lot and made me feel comfortable, she did it awesomely. See you!

Traci is phenomenal!!!

I’ve been to this location three times (Braz only so far). I don’t recall who waxed me the first time, but I remember being happy with the experience. My last two visits were with Traci, who is both very sweet and very skilled. In the future I’ll request her specifically because the results have been great. The woman who works at the front desk is such a doll and very helpful. Overall, this place is fabulous. All my requests were met and there was no hard product sales pitch.The black book deal I have is really worth it, despite my infrequent visits. Someone using the services more routinely might be even better served by this. Plus it gives 10% off products. I’ve only purchased the postwax serum but I really like it and its impressive ingredient list.Five stars for sure.

I got both a back and chest wax and I was more then pleased with the results! As far as cleanliness and hospitality goes I was blown away! Melissa was who took care of me and I highly recommend her! I will definitely be back! Thanks Waxing the City!

I had the classiest waxing experience today! WTC Natick truly does customer service like no other. For the amount of time and care they spend on each client, their prices are unbeatable. It was truly painless and easy. The place is impeccably clean, and the whole time I felt like I was at the spa. The owner Traci is also so incredibly kind, humble, and courteous; it is clear to see why this business has flourished under her leadership.

Facility is immaculate. Stephany D is AMAZING. Hilarious, easy to talk to, puts you at ease, and does an extremely thorough CLEAN job. Won’t ever go anywhere else. :0)

Today was my first time going here and I am going to keep going. They are super nice, helpful, and they listen to what you want done. I am rating this a 5 out of 5. For very clean, friendly, respectful, and its affordable.

Can I give more than 5 stars? Super friendly staff, incredible service, had my first brazilian and never thought I would say that but I can’t wait for my next waxing!Thanks girls! 💕

Best experience ever had my back waxed and the technician also removed all the Hair from around my ears and inside my ear is no extra charge

My friend and I made appointments for a ladies’ day almost a month in advance. We heard nothing until less than a week before the appointment, they made a booking mistake... now both of us will have to cancel because we made plans after our appointments. Extremely unprofessional and short sighted.

Excellent service! Very happy with the results! Traci couldn’t be better or more accommodating!

I got a full back and chest wax and it was great! Clean environment! Friendly and curious staff! Melissa was great! She was knowledgable and efficient! Definitely will be back

I drive 50 mins to get waxed here. Kendra does a great job#

I always book with Maira, a true professional with excellent attention to detail.Lots of parking, clean facilities.

Traci,My brows look great!Thanks so muchLisa

Everyone is very professional. Julia explains each step as she does it, which I appreciate very much.

Stephany was awesome. She was fast .She did a great job on my eyebrows and lashes.

Omg i love this place... expert. Staff and techs.... do a professional job every time... I thought that Id never find a place thats warm and inviting,judgment free place... .

Traci did a wonderful job. Thanks so much!

Im not usually comfortable in these settings and they made me feel at home

Great, fast, friendly professional

Good service, great staff.

Excellent service!

Traci is AWESOME

Great service