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Rapid Auto Towing & Tires
1024 Spring Cypress Rd, Spring, TX 77373, United States
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Rapid Auto Towing & Tires

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Review №1

The driver showed a great deal of care when towing my classic car. He was gentle, competent, polite and very good at what he does!

an
Review №2

THEY KEEP YOUR CAR RUNNING. PERIOD. Great shop and tow. Trustworthy mechanics who know their way around under the hood. Accurate testing and will work to find you the best deals on pricing. Unless you specifically request O.E.M. parts. Love this shop, friendly, professional and local. Great family business. Defintely made a regular out of me!

Vi
Review №3

I had an accident in Spring,TX today. Justin Gass showed up and saved the day loke a man from the Marvel Universe! He was professional, polite and helpful. He made a stressful situation calm. He even offered. Referrals for the work. Great sense of humor! Exceptional customer service! Dont lose him!.

Q
Review №4

These guys did a great job towing my truck. The driver was extremely courteous and got my vehicle to the repair shop very quickly, while keeping me updated as to what was going on. I would use Rapid Auto Towing and Tires anytime!

Ca
Review №5

Great Service, very friendly and FAST!!! Definitely will be using them again tomorrow to get it to the dealership.

Jo
Review №6

This service center is a true diamond in the rough. My car overheated and I called for a tow through my insurance company. Rapid Auto showed up, was very professional, and had the car hooked up to town in about two minutes. After I what the problem was to the truck driver he recommended that the mechanics at the shop look at it. After we arrived the owner and a mechanic checked it out, drove it around, and fixed my problem in less than an hour - and right in front of me! They answered every question I asked, were very courteous and knowledgeable, and turned a bad situation into a much better one. They went the extra mile to help me out, and I will drive across town to see them in the future. Thanks so much to the whole team!

Ta
Review №7

Nick picked up my car this afternoon like a boss. He navigated around a moving truck, then managed to put my car into neutral (which I havent been able to do since it died), rolled it out and set it up on his truck in like 1 minute flat. Blown away. 5 stars.

Go
Review №8

Very professional and took care loading my Corvette Grand Sport without damage.

Sc
Review №9

Absolutely the best great service and employees are awesome 😎

Sp
Review №10

Justin was the best tow truck driver I have ever met! He arrived and delivered my vehicle in a timely manner. He made sure not to damage my Honda Civic Type R even though its low to the ground. He even navigated a ton of construction and still managed to get me to the dealership on time! Thank you Justin!

Ni
Review №11

Never been more happy about getting my car towed. Friendly, professional just amazing people! Send me pictures showing me it was safely delivered, and filled out the after hours slip at the dealership for me. Above and beyond what I would expect from a towing company.

El
Review №12

Jason was outstanding! He was just especially helpful in finding out the problem with our car and getting it towed to the repair shop. I highly recommended Jason at Rapid Auto Towing.

Te
Review №13

They do extremely good work, my only problem is one of guys smoking in my car and leaving ashes. And dont even smoke.

Sa
Review №14

Jason was amazing! He was friendly, professional and provided a great service! Definitely recommend Rapid Auto Towing for your towing needs, you won’t be disappointed.

Na
Review №15

Thank you for caring for our cars. And caring for the community. Very grateful for companies like this. Thank you for striving for perfection. Appreciate yall so much. Love and blessings!!!

Er
Review №16

It was good service Nothing more to say

La
Review №17

I want to thank Mr. Nick for coming to my house and saving me money!!! I was going to get my charger towed to the dealership, but Mr. Nick found out that I just needed a new battery. I thank you so much for helping me out, it definitely saved me from receiving extra charges that I would not have known otherwise.

Al
Review №18

Jarrett or is it Jason was professional at his work & on time. I would recommend them to other family & friends for any towing needs. Being that we had a Can-Am that needed towing, we were worried on how it was being towed. He was very professional & courteous on making sure he used straps instead of chains to tow bike. Also helped my husband to push bike back in garage, being that our driveway had a slight slope. His experience given was way beyond expected. We are blessed to have such good people like him. Thanks again! Be safe!

Cl
Review №19

Excellent service and very friendly service. My car got a flat and I didn’t have tools to change the tire so Jason came and collected it to take to dealer. The initial estimate was 45 minutes but he arrived in 20 mins even navigating my work security protocols. They kept me up to date on arrival at the dealership . Excellent service. Thank you

Br
Review №20

Best towing/ mechanic shop Ive used. Thank you rapid auto. Saved me a lot of money and time

Ga
Review №21

Great service get to you fast

R
Review №22

I used this tow truck company for the very time today to tow my truck to a Dealership in Conroe. I was very satisfied with the professionalism and how quickly Jean showed up at my resident to tow my vehicle. He was very careful and he took his time with everything. He was even careful on the road on his way to the Dealership. This company is honest too and their prices are very competitive and even better than other tow truck companies. I will definitely use them again without hesitation. A+ customer service. This is the tow truck company if youre looking for prompt, courteous, and professional service. 👍

Ji
Review №23

Gene was there in a flash, and engineered a recovery and was able to get the car on the flatbed from a tricky position with no damage!Amazing service and a true professional! Well done!

Ca
Review №24

This place is amazing! Staff were friendly and helpful. James was very professional and responsive. Went above and beyond to help me with my car.

DL
Review №25

My 95 Chevy would not crank and after attempting to boost it a couple of times I had to call USAA. They sent Jason with Rapid Towing and he took the time to check the battery, remove and adjust the negative cable before determining the battery was bad. He was able to give be a boost with his cables and I was able to make it to my mechanic to drop it off. Thanks again Jason #TeamHeavyChevy

ch
Review №26

Jason out of Shreveport,La. with the tattoos was so sweet and down to earth. He was honest and helpful, I will definitely recommend this company and especially him.Thank you so much. Queen Goods

Ti
Review №27

The tow truck driver came on time was very helpful went out of his way to see if he could fix the problem for me he also drove my car very nice and smooth his name was Nick I really appreciate the roadside assistance from this company it went great

My
Review №28

Jason was right on time, followed all our requests (apartment gate code and called when he arrived). He verified the delivery address and explained the process. He was friendly and helpful...Thanks for everything!

Jo
Review №29

Jason was so professional and kind. He got down to check underneath my sister’s truck before service, and saw right away the rod that switches gears in the transmission was broken and out. His truck didn’t have a wheel lift and dollies, so he gave us the option to wait on a different truck that did, even though it would mean he went on a call he didn’t get paid for. He cared enough to give us the option to minimize possible additional damage from having it dragged out of the parking space while stuck in drive. He is a truly nice guy and five star employee. We will call him if we need a tow in Spring. Thanks Jason!

Sa
Review №30

Very professional and prompt attentive service. Also knowledgeable about vehicles and takes extra care not causing any or further damage loading and transporting the vehicle.

Gi
Review №31

The driver was very professional and friendly. He went above and beyond for me. If I ever need services again they will be my first call! I definitely recommend this company, great price, great service!

Sc
Review №32

Rapid Auto Rescue was dispatched through my auto warranty company. After waiting almost 2 hours, they never showed up and never answered or returned my calls.

Ki
Review №33

They called me and kept me up-to-date on each step and they texted me a picture of my car on their truck to make sure I knew my car got picked up. They were professional and had no complaints

Ro
Review №34

Jason, the driver called to let me know that he was on his way. And once he arrived he was able to take care of my car issue, which another tow company couldnt do. He was very professional and explained to me what he had done. Thank you Jason!

Al
Review №35

They live up to their name! I had Jason and he talked me through everything and was very nice. He was a godsend! Y’all are very much appreciated and will be using y’all again if I ever need anything.

Mi
Review №36

Jason went above and beyond what I expected in getting my son’s car towed. I really appreciate his tenacity in getting the job done. Thank you Jason

Ma
Review №37

My car stopped working because of the starter I called them at 10pm on Saturday and they replied fast and came for my aid. While others were trying to squeeze every penny from me because of my situation, they gave me a very fair deal and the people were great!

Cr
Review №38

This amazing gentleman named Gene came to get my car, I hit a pot hole and blew out 2 tires, not only was he on time but early. Very professional and great customer service, if ever I need a tow truck I will definitely call this company he was very nice and helped me out in any way possible A++++++.

Ca
Review №39

Nick was very helpful. Made a very stressful situation easier!! Thank you so much!

Ti
Review №40

Jason came out and instead of requiring a tow, got me jumped without an issue. He also read and diagnosed my other vehicle’s check engine error code for no cost. Friendly service and went the extra mile.

Em
Review №41

Excellent service 10/10

Li
Review №42

Professional and prompt! My car was loaded carefully and they even sent me a picture of it upon delivery to the dealer.

As
Review №43

Customer Service was exceptional! I would definitely recommend anyone to call them if youre in need of service! They not only towed me their location but also put a new tire on my car for a very affordable price!

Er
Review №44

Dispatch gave an eta of 20 minutes. Thirty-five minutes later, I called back and got the same answer, 20 more minutes. No phone call, no communication saying they were going to be late. Twenty minutes later the driver called and said it would be another 20 minutes. Pretty bad services, especially when its 100 degree outside.

El
Review №45

The were on time and honored my request for a flatbed to prevent damage to my car. I will definitely use them again.

Ja
Review №46

Had to have my car towed. I had done it through my insurance service which is normally going to be a subpar experience. But Rapid Auto was punctual and communicative sent pictures, as i was at work. Gave me an onsite quote if i wanted to use them for the repair which, i wont this time, but i definitely will in future instances. 10/10 great job and i appreciate them greatly.

Ke
Review №47

Arrived earlier than scheduled. Was able to get the car running without the tow. Very professional, polite, and service oriented. Thank you!!

Li
Review №48

Quick and great service. Very personable and helpful. Definitely would recommend.

Jo
Review №49

Jean arrived promptly and was patient while I was dealing with my insurance of miscommunication. He was gentle with my vehicle when loading it up to his tow truck.

te
Review №50

Had a dead battery at work, they showed up ahead of time, gave me a jump without needing a tow, followed me to the auto parts to get a new battery, and then took me back to their shop, where they installed the battery for a very reasonable price. Very friendly and helpful.

Za
Review №51

On time, price friendly, i had a busted rack and pinion an Jean was able to get my car on to the flatbed easily without further damages Great overall service an very conversational. Highly recommend

Ja
Review №52

I was assigned to this company through State Farm Roadside Assistance. I waited for 2 hours, in between which I called multiple times and was told “driver is on the way, be there in 10 or 20 min” each time. I also could not track the driver in route to me through the app since it was never updated by the company.2 hours in a finally get a call that from the driver that is on the way, so I felt they were being dishonest the other times I called. It’s poor customer service.

Ja
Review №53

Broke college kid that broke down and they reduced the bill and very understanding. Hope I never need y’all again but if I do I know where to go.

Cl
Review №54

I Was assigned to them by state farm, after 2 hours waiting, 3 calls and one be tbere in 20 minutes they never came.Totally unprofessional.Finall

Ra
Review №55

Unprofessional, “be there in 15,” 3 times after original one hour wait. Stay away and spend your money elsewhere. Not rapid and did not rescue me.

Information
100 Photos
55 Comments
4.5 Rating
  • Address:1024 Spring Cypress Rd, Spring, TX 77373, United States
  • Phone:+1 954-638-1439
Categories
  • Towing service
  • Auto repair shop
  • Tire shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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