After spending over $200 at Academy to buy watershoes for Splashtown we noticed the line to get into the park was long so we decided to walk over. My family and I spent about 3 hours at Splashtown to return to find our car had been towed. I investigated and found out that none of the shops had called about people parking in the very large public parking lot which also has 0 signs anywhere about towing. The ATK towing/storage owner knowing it was the first real summer weekend was spotting from his personal truck calling his tow truck drivers to get vehicles that he would see leave and go towards Splashtown (the lady I paid to get my vehicle out of storage confirmed he was the owner). In the 45mins we waited for our other daughter to pick us up they had towed 11 other vehicles. This company has found a loop hole in our governmental system to get away with legalized theft. They our horrible human beings and prey on families. (By the way while we were waiting a pregnant woman also had to wait in the 95° heat as they took her car as well......truely disgusting individuals. ) BE VERY CAREFUL IF YOU SEE THEIR NAME ON A TOW TRUCK. READ ALL THEIR OTHER POSTS.

Called this company 1 million times in order to get information on my towed vehicle. Finally, I text them to get a rude response that was completely uncalled for! Whomever this person is can not separate business from personal at all! Why would your number be listed as the business number if you are not going to answer? Why be rude?? You chose this job no one forced you!

Great place. Very friendly and helpful over the phone and at the establishment. Thank you.

If a guy answers the phone just hang up. He keeps answering the storage phone and hes too incompetent to know that its not his number and running his mouth risks unnecessary liability for his company.

This place is absolutely horrible they are very rude and unprofessional the guy answering the phone will be lucky if he makes it through the rest of his life with all of his teeth. This type of behavior is not only rude but it’s unacceptable and can be very dangerous

Owner is a straight dbag.

THEY WILL DAMAGE YOUR VEHICLE & IGNORE YOUR CALLS!! I suggest any & everyone who encounters this company report them to the BBB! Customer service is terrible! The ability to safely tow a vehicle without causing damage is terrible! The owner is terrible!! If you are stuck on the side of the road & need to safely tow your car out of harms way go elsewhere! If you are parked somewhere like an apartment complex and they tow you, take pictures before you leave the storage yard, the bs pictures that they post “before” they tow your vehicle are TRASH! Report to the storage yard your damages so they have it in their files & them proceed to raise these issues higher and higher! Again report this company to the BBB!!!!

Horrible HORRIBLE towing company. This is the second time they’ve towed my car from the same apartments. Management told me to park in the visitors parking but every time I come there is no parking!! They don’t tow nicer cars without a sticker but they sure get a kick out of my Nissan. Tired of giving these trash people my money. And the workers don’t care, and like to have jokes on hand. Wish they would close this POS.

When I went to get my car they was closed. Called the number the lady was rude. The website say they open 24hrs a day. When first called up there right after car towed that lady didn’t hurry we close at 5pm. My car was towed why I was moving. The said it wasn’t running so it’s liable to be towed parked in front. My son ran in to get more boxes!!

Best towing company in Spring/ Tomball. Fair rates and fast service. 👍

Horrible company and the ppl who work there!! There very thirsty!! Money hungry that is!! If I was wrong then fine. But this was a illegal tow.

Formerly ideal towing now called ATK towing.They stopped answering my calls. When I was trying to get my car. Not to mention my car was illegally towed by them. And they knew what they were doing. It was Saturday between 4am and 11am and the office to woodglenn apts is closed on the weekends. I had been there since 12/21/19 and they stole it with there towtruck 1/4/20. This is the most dishonest company Ive dealt with in years. For

My car was towed from visiting parking for no reason

Horrible!!!!! the lady was so rude for no reason .. got there at 9 bc THEY OPEN AT 9 i called and she said she was running errands and would be there in a hour???? but they open at 9!!!! no only was she late she was so rude!!

You dont even get 1 star from me. Ppl if you have to do ANYTHING with this company forget about.

Could write a long story but, bottom line they are very unprofessional and rude.

Take videos of them talking from prises to tow there going to be bad watch out I have a Harris county lawyer cost more then my Lexus

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