Senior technician informed me they had the10w30 oil I needed for my 2013 f350 diesel powerstroke not the 5w40 recommended by Valvoline. I then spoke with the asst. manager, Peter, who informed me that it would have been looked up on the Valvoline website and at least he knew before looking what the correct oil was supposed to be used or I wouldve left imediatly. I had just washed and waxed my truck and recently had the engine bay steam cleaned. As the technician removed the oil dispenser he didnt use a shop rag to catch the oil and dripped it across my moter. When I got home I noticed oily fingerprints across the front of the hood and on both fenders. I gave it 2 stars just because asst. manager Peter seemed to be the only one that knew what he was doing. The quality of work was sloppy. I hope they did better on what I didnt see. In the past when Ive used Oil Can Henrys at another location I always received clean professional service of a high standard.
Was quick, but not as thourgh as I was hoping.
Well, I leave there and my car was very loud unlike when I arrived. Come to find out even though I paid $24.99 extra for air filter they never installed it left it open unlatched with no filter in it not even the old one! Even though they check to make sure everything caps etc are closed. Im wondering if I even got synthetic oil like i paid for? And the guy who was blamed isnt the one who removed it to begin with. Yes, he felt bad and was honest mistake. But could of caused damage to a vehicle. When I waited on hold for 10 mins waiting for someone to answer the phone there the manager said, well, its cause weve been training. Wasnt even offered a discount or anything after paying almost $100. Be careful at this location.
Have tried a few places in spokane and nobody even comes close. With their own records and carfax nothing gets missed. Wont go anywhere else now.
Great service. They noticed my serpentine belt was splitting around the belt. Great catch. They were able to change that out for us and get us back on the road within a half hour and even changed our oil. Thank you for great service.
Awesome the guys where very friendly and knowledgable. It was my first experience at Oil Can Henrys and worth it. Thank you for such a great experience
Manager Ryan gave me great service and answered all my questions regarding my car. Will definitely go back for service.
As easy as it gets. Nice fast oil change with an update list of things I should get checked out based on age and carfax.
Have always been treated respectfully all of the times I have gone to get either my personal car or work vehicle taken care of.
Quick with usually short or no lines. Five stars because of the Groupon!
Will never go anywhere else! Amazing service!! Peter was awesome!! Give the man a raise!!!
This is now Valvoline and we have been using them for our oil changes with synthetic blend oil for several years and across the country as we travel. Consistent good service and products.
Great job
Love my neighborhood!
Good experience. didnt try to upsell me too hard
Friendly and competent service
Ill change my own oil, prices are ridiculously expensive.
Very nice to customers
Got my oil change just 4 weeks ago and dont know what type of oil they put in my car, now only 15% left.