Dino is great and got my girls subaru in on short notice to repair the head gaskets. He had it done in a day and pulled strings to get heads serviced ASAP! Would definitely recommend this shop to anybody who drives imports and needs literally anything done to them. Great customer service also!!!!
Dino and Phil have been taking care of my vehicles for the past seven years. They are both honest, hard working, and genuinely friendly guys. If youre looking for a shop that will give you fair pricing paired with excellent work and service, then look no further - Carlsons is the shop for you. I cannot recommend these guys enough. Absolutely the best mechanics in town!
I am beyond impressed with this shop! Very professional and my car was fixed in a timely manner.
Quick and courteous staff. Were able to complete a full timing belt, water pump, and other part replacements within 1 day. Quality of the repairs were top notch as well. If you have a Toyota, Honda, or Subaru and live in the Spokane area there is no other place you should take your vehicle.
Great service and they always do a great job on my vehicle!
Honest, great service, excellent workmanship and fair price. Cost is less than the dealerships.
Dino and his crew are awesome! They took my Subaru in last minute, did some extensive repairs to restore my car and had it back the same day. Thank you guys and highly recommend supporting this shop!
I love these guys dino is the best these guys are good decent mechanics. I ALWAYS recommend them!
They had my car in and out in one day after major engine failure! Went above and beyond in diagnostic and research, kept me informed along the way, and found a way to get the repair costs covered. Will never take my Honda anywhere else, these guys rock. Thank you
Dino and his crew do a great job Ive taken my Honda to Carlsons for more years than I can remember 15 maybe 20 and Ive always been extremely pleased with their customer service and the quality of work that they do
Dino and his crew are awesome! Dino is honest, pleasant to work with and efficient. Ive been taking my car here for at least 3 years.
Honest, knowledgeable, helpful and locally owned. Cant ask for a better place to take your car
I refer everyone to this Shop, Dino is amazing and honest. I used to get oil changes done at a dealership in town and would always get this huge list of things needing done. I would take this over to Dino and he would go through what actually needed done. Use this place to make sure you get honest feedback. The biggest red flag that mad me use him over the dealership was that one oil change the dealership said I needed new brakes, but then the next oil change they said they were fine. I pressed them on why last time they told me I needed it and then three months later they said they were fine. This was one of the big dealerships downtown Spokane as well. So long story short dont trust your suggested repairs until you call Dino and Carlsons and review it with them first.
Dino is amazing and is very honest. The best mechanic I have had.
Deno was amazing and helped out in a pinch! So grateful to have found carlsons!!!
Seek no others for correct diagnosis and repairs, especially for older Honda Accords.My First Hand Report:My 1992 Accord Coupe EX had been repaired by me a few months ago, and sad to say, I did an extremely poor job replacing the front Sway Bar Bushings. I did it on unrelieved ground in my driveway, and as such pre- torqued the installation, and they blew out within a few months. Leaving the car to drift and sway with every road condition.Enters Carlson, and it was finally corrected, leaving this vintage car owner with a brand new Honda. Their impeccable team work skills and quick repairs using parts from a nearby salvage yard save me a fortune. FIVE STARS!Seek no-one else for any Honda repairs.
I never review places. But I have never been more impressed by a repair shop than Carlsons. I am always wary of going to a shop with my car because I never know what places to trust. I can confidently say that this place is honest and they are always doing their best to get your car back to premium shape and in a timely fashion. Dino and Phil are very knowledgable and direct. They make sure you are always getting the best prices on parts and repairs. The moment I walked in they treated me with respect and talked with my like I was a friend. I will always go to them if I ever need to get work done on my Honda.
Very trustworthy, and nice guys! Have been going to Dino & Phil for a few years now.
Great guys.
Treated me fairly and took care of my car repair quickly! Will always recommend
Did a outstanding job an was done in the time he said
Dino is awesome! He came through in the clutch, no pun intended! Awesome shop! If you love your Honda, do yourself a favor and go see Carlsons! Excellent! 5 stars! I couldnt be more happy! Thank you! Im letting everyone know Dino came through for me again, great shop! Five stars! Go see Carlsons!
Went here on a recommendation from a Friend and wasnt disappointed. Had an electrical problem with my Honda that was difficult to track down but they wouldnt give up until they found the problem. They worked to save me money by installing used parts rather than trying to sell me new. Very personable and knowledgeable. Highly recommend
My family and I have been coming here for the past 10 years with all our Hondas and Subarus. This is by far the best auto shop in Spokane. Dino has always been the easiest person to talk to about anything going on with our cars or basic questions in general. I will always continue to go here for any work I need done in my vehicles just knowing how professional their work is as well as there customer interaction as well! Best place in Spokane!
Feel absolutely blessed to have these guys as my mechanics! Every single time Im in car crisis, they are so quick to get my car fixed and have me back on the road so FAST! They know what theyre doing, and are super honest when it comes to pricing.. I wont let anybody touch my Subaru but Carlsons! Thank you Phil and Dino, you guys are THE BEST.
Nice guy, always punctual and gets me in when theres a problem with my car.
Best shop in town by far!! Great customer service, trustworthy, friendly...all around great place to service your vehicle! Thanks again for the help :)
Love this place. We had to replace the SRS module in an old CRV, and the dealer quoted us $1300. This place quoted us $350, called around on their own to find the part used in town, had a plan A, B, and C if anything went wrong, kept us in the loop every step of the way, and had the car done on the same day for the same price they promised. I’ve never had a more pleasant and straightforward experience with a mechanic. Thanks, Dino!
I highly recommend Carlsons import repair, recently had my 06 Acura TL in for repairs, Dino was more than fair with the price and excellent on the service AAA++++
Deno is amazing guy and is always very friendly his mechanics are the best in town
Awesome customer service. Very friendly and knowledgeable staff. Just did a transmission flush on my Acura TL and they had me in and out in a half hour. Called several times with timing belt questions and Dino always gave me the info I needed. Will be back soon for my plugs and valve adjustment!
Dino is amazing! Thanks so much for everything! Im so glad my son Colt found you!
Awesome prices on service and they can get the job done quickly.. Just had my timing belt and waterpump service as well as valves and a few other things done by them.. Will be back for sure and would recommend them to my family and friends.. They dont price gouge you with shop fees either. Good honest shop here which is rare to find these days.
Carlsons is the only independent shop that I trust with my vehicles. Theyre well trained, honest and pleasant to work with and rates are below dealer prices. They do stand behind their work. Try them, youll be happy that you did!
Carlson’s did a great job on my Subaru Baja putting a engine in my vehicle great price and had it done in in 2 day thank you guys
Every time weve needed work done on my daughters fairly-old Honda Odyssey, theyve come through quickly and at a price we can afford. Ill never forget the time I got a break-job estimate from Les Schwab and nearly fell out of my chair, only to be shocked and relieved at the price difference after getting an estimate from Dino. I wouldnt take our import anywhere else.
Scott and Phillip really know their specialties. When I called them up, they diagnosed the problem right away, got me in ASAP and out the door without breaking the bank! Highly recommend!
Got me in same day and fixed my car for less than I had thought it would cost. I recommend them!
Definitely the only people I trust to touch my Acura. I value integrity and I have not been let down with Carlsons Auto. They do great work and an extremely reasonable price!! The way you are treated at Carlsons is how going into a repair shop should be! Thanks guys will definitely be back for any work I have on my RL!
After having them perform several repairs on the car, it came back fine, at first. After about a week of ordinary driving around town - no highway trips, no heavy or dangerous driving - the wheels suddenly began squealing. That squeal rapidly turned into a clunking sound one evening, which ended with the tire coming completely off the car because they didnt properly tighten the bolts.The car, when not in use, was parked in a locked lot with extremely limited access, so it is highly unlikely that an outside individual tampered with the tires.Their prices are not only excessive, but they seem unable to perform basic bolt-tightening, endangering anyone who drives a vehicle they have serviced. This goes beyond incompetence into downright malfeasance that could have easily caused a highway disaster, all because they cant seem to be bothered to perform the simplest of tasks to completion.One star is far too generous. Were I able to prove beyond reasonable doubt that this had been their inept work, I would happily sue them.
Outstanding service. Even though they dont work on GMCs they took care of my rig and I. Absolutely recommend them for any work you need!
Phil was already my go to guy for honda work before starting this business. Now i dont have to worry about dealer prices and still get the same great service. Cant beat that.
Had my clutch replaced, fantastic job!
Always go above and beyond for their customers.
Fast service, guys know what they are doing
Earned my trust first time I went there!
Professional, honest, friendly.