I TRULY LOVE THIS PLACE!!! If anyone complains its them not the staff. I have always had GREAT customer service her. My nail tech Tracy is absolutely THE BEST!!! ❤💟💗 I will follow her to the end of the earth. She is very attentive to her customers and takes pride in her work. She will assist anybody with professionalism and take care of any customers looking for free services. I TRULY LOVE THIS PLACE AND THE STAFF!!! ❤❤❤
Bad experience, had chrome gel put on dip nails and had hot pink all around nail bed and silver chrome in the middle which looked nothing like the sample color i had chosen, the owner said oh well thats bc the sample is old...which doesnt make you feel confident...if its old then update it so client doesnt get a different color... total botch job, owner suggested coming back to fix and i had been there and hour and 15 minutesno thank you, would not go back ever
First time here! I loved it the guy who did my nails did an amazing job, very patient and made sure I was satisfy with my nails!!! Definitely would come back 👌🏻
DO NOT GO TO ELEGANT NAILS AND BAR!!!!! THE NAIL TECHS ARE UNPROFESSIONAL AND THE SERVICE IS LESS THAN SATISFACTORY!!!! Pressed for time, I decided to go to Elegant Nails & Bar (410 W Southlake Blvd. Southlake, TX 76092) before heading to my other appointment and then immediately going out of town. I requested for dipped coffin nails since I had a long memorial weekend ahead of me with 2 graduations and 1 wedding. As the nail tech added powder on my set, she told me her doctor recommended that she step away from nails as it seems to cause a detriment to her health. After asking what happen she told me Elegant Nails & Bar recently switched to a new powder which caused her and another tech to have a bad reaction. I asked, what kind of reaction and is this powder safe for customers? She told me, the other techs eye is swollen shut and has been out of work for a couple of days now. The nail tech told me her esophagus was close to closing up and she had to be rushed to the ER. After several test the doctors determined the tech was allergic to something in the powder and suggested the tech stop working around nails or have the company get rid of the powder. The tech told me she believes the powder is safe for customers as they dont inhale these harsh chemicals all the time. Aside from the powder, I noticed the tech had trouble putting my nails on properly. There were several nails I had the tech remove due to the nails being crooked. Considering I had an appointment right after my nail appointment I couldnt keep delaying the process, so I ended up leaving unhappy with nails that looked NOTHING like coffin nails. About 30 minutes to an hour, I started itching but I brushed it off. After I returned from my weekend functions my shoulder, chest and side was covered in a skin rash of itchy blisters. Immediately, I returned to the salon to have the nails soaked off. I demanded a refund but the owner advised she couldnt give me one and suggested it must have been something i ate or medication I recently taken( as she looks on to her frequent customers for backing of her accusation). At least Im not charging you for your soak off (Shocked from the owners response). I responded excuse me, I am a vegan who takes a holistic approach to my health and Ive never had a break out like this. I told her that her accusations were false and its a sad attempt to discard something being wrong with her products. She said no one has broken out in 10 years. I told her that I found her claim to be completely false especially since she had two nail techs break out due to the new powder change. She asked, who told you that? I told her the tech who worked on my nails. The owner then says, I dont know why she felt so comfortable telling you that. Thats why she no longer works her because she doesnt know what she is doing. I responded by saying, well thanks for not even trying to dismiss the fact that there is an issue with your powdered. I also think its crazy you have non experienced techs practicing on your customers and that says a lot about your business. That explains why my coffin nails looked nothing like coffin nails.
Great Service, relaxing, quiet environment!
Best nail salon in Southlake!!! I love this place!!!
Great, good prices, friendly