I was referred to Drive Auto by Torrey Pines Collision, the owner of which I know well.When I called Drive Auto, Brian the manager was very welcoming and made an appointment quickly.When I arrived for my appointment, Brian explained everything to me and told me they would look at my problem (stuck hood latch) and get back to me soon.I got a call the next day that the latch on my hood now could be opened, but they could not get a replacement part because it was no longer available. They said they could continue to try to get a used part if I desired them to, but since I could now open the hood, I decided that was enough.When I went to pick up my truck, one of the mechanics showed me what was done and made sure I could open the hood.I asked how much the bill would be, but they said since all they did was bend the hood latch a little, there would be no charge. I was so grateful!In these times when costs are so expensive, it’s so wonderful to work with people who don’t “nickel and dime” every chance they get!I will certainly take my business to Drive Auto and send my friends there as well in the future!
High quality service at a fair price. Good people.
Drive auto care is a very professional and thorough place to take your car for a good service at a reasonable price. Brian has excellent communication and explains what needs to be done to me in layman‘s terms which I really appreciate. My car always comes back clean and in great shape, ready for the next few thousand miles! Highly recommended!
The work took longer than originally anticipated and was pretty pricey, but they are so professional and always offer a ride to and from their shop.
GreatExcellent, friendly service. I dropped my car off for routine service first thing in the morning and I was on my way again before 10am. Brian took the time to carefully explain the dash warning I was getting after fixing it and the bill was very reasonable. We have taken our cars to DRIVE before and have always been very pleased. Weve found them to be honest and professional.
Definitely will be bringing my car to them again. Excellent work friendly atmosphere and they did everything in their power to make sure I got a rental car since my car was going to be in the shop for a couple days.
I have been a Drive customer for many years. They are wonderful and very knowledgeable.
Brian was fantastic - very knowledgeable and professional. Would absolutely recommend.
One call takes care of it all.This is one professional company I can count on. Thank goodness for Brian.. His knowledge far supersedes anywhere else I’ve encountered.At 72 I’ve seen quite a few.Thank you Drive, you’re the best!My pup Levi & I say thank you,David 👌
Great service, done on time for a reasonable price. We came back the same day with another car and they fixed that as well.
Years of 5-star service from Drive is what I have had, and now finally, this review.Like most of you reading this, I have a BMW, in fact I have had many. The last 3 have all been serviced by Drive in SB. Best decision ever. This review is prompted from Drive, and especially Brian for going not beyond, but WAY beyond.Let me say that if you go to Drive, you will get fairly priced (not expensive, not cheap, fair and affordable!) service. You will get the best customer service experience you have ever had, and I can promise you, IF by some chance something isnt what you want, they WILL work to resolve it. There is never a need to put a negative review for them, I know for a fact, they will go to the end of the earth to resolve anything, they are on your side.Case in point, my 2013 needed valve cover gasket, new radiator and other things. 3K of repairs. But I have a purchased warranty. So in all cases your mechanic has to call them and get the repairs approved. They approved the radiator but not the 2K for the valve stuff.Brian called me to notify me about this.. Remember he was on the phone with them for quite some time, on hold, then the adjuster, etc..So I called, same answer. Urghh!!! Brian suggested another way to approach it and offered to try. Guess what, another 1K towards the repairs. That is the kind of thing Drive will do for you.I go there for every single thing for my BMW. I have never ever been anything but 100% satisfied. I never have to worry, or stress. What more can you say.
Excellent service. Friendly, and always ethical.I trust them with all of our family cars.
The place is wedged in the Solan Beach community. I worked with Brian and found him to be very professional and knowledgeable. I was impressed with the work and service.
I had a hard knocking noise when I made a u-turn and they correctly diagnosed the problem and replaced the parts at a very low price. Checking around, they were the most accurate, fair experts for car repairs.I give them 5 out of 5 stars rating!
Our Audi car battery died when we were on vacation in Solana Beach and this was the closest place that came up on Google. We felt very blessed because they came within minutes to jumpstart our car to take it to the shop and two hours later, our vehicle was ready for pickup and we were back to vacation again. We were very pleased with the fast and friendly service.
Brian was friendly, professional and patience to listen to my problem on my Land Rover. He also recommended other professionals if I needed additional help.He took the time to fix a little issue and didn’t charge me. Highly recommend!
Needed to get a smog test and have a check engine light addressed. I called and both times they told me to come right over and they took care of the issue within 30 minutes. Greatly appreciated the quick and professional service. Thanks Drive!
Last minute need to check out a car I was buying for my daughter - Brian was able to get me same day (I only had the car for 3 hours) they checked it out for me, gave me a list of what I needed to get fixed. It just made me feel so much better about buying the car. Thank you guys so much, exceptional service!
Brian was professional. I wanted to shop local. Reviews were all great. My car was ready when promised. I will definitely use them in the future.
We had a positive experience at Drive AutoCare yesterday. As we drove in at 8am to drop one car off for a smog check we realized our other car had a headlight out. They quickly checked what type of light was required and said they could get the bulb by the end of the day. When we came to pick up the smogged car around 4:30pm they switched out my headlight while my husband payed for the services. Quick and simple! They also wore masks and were respectful about social distancing. Would definitely go there again!
After the repair on my car ended up being something silly (which some mechanics would have been dishonest about), I am certain that I can trust the people at Drive. I was putting it off, worrying about the expense and hassle... Im so, so glad I brought my car here. It really made my day and was such a relief. Brian is an absolute angel. Thank you guys!! Youve got yourself a lifelong customer.
Brian at the west Solana Beach Drive location has been taking care of our cars for many years. We trust his diagnosis and appreciate his direct communication style. I believe that Brian always has our best interest at heart. Car repairs suck and the need for them often comes when your busy. Brian and his team work hard to get us back on the road quickly. The Cavanagh family highly recommends Drive Auto Care to our friends and clients.
5 stars is not enough great advice great service
Ive been coming to these shop for over 10 years now. Ive never had a bad experience, which shows just how customer focused Drive is! I have the most inconvenient work schedule and I still get serviced there without missing a beat! Ive had oil changes, brakes replaced, catalytic converters (two of them, ☹️) tires replaced etc and never had an issue. Brian S. Is the true gem of this shop, he makes sure I understand everything from service to price before it happens and he always goes the extra mile where Ive learned most auto shops do not. Example I bought I used vehicle from the Mazda off Cannon in Carlsbad, turns out the interior lights were out, went back to the dealership and they wanted to charge me $120 per light that needed to be replaced!! I went to Drive to have the vehicle checked out and told Brian about the lights and he had his crew swap them out free. And this is one of many stories about how Brian and his team go above and beyond and I will always go to their shop. Customer for life! Plus big thank you to Drive for creating a better customer experience year after year, you guys keep improving upon greatness!
Brian and Drive made an unpleasant situation much easier to deal with. He was awesome to work with. Very upfront and always in communication throughout the whole process. Exactly the type of experience you hope for with an auto shop! Highly recommend
Very satisfied with the service
From the moment we arrived to the moment we picked up our car, we knew we were in good hands. We had taken both my wife’s car and my car to get worked on and we were in constant communication with the team at Drive every step of the way. They were able to save us money and get the job done quick and efficiently! Highly recommend.
Drive Autocare has taken excellent care of my old high mileage vehicle performing professional service replacing many worn out parts of the suspension and brakes. They kindly offer their advice on what’s worth replacing and what’s not worth replacing given the vehicles age, helping my car and my wallet. A+ Autoshop!
DRIVE made an unpleasant situation much easier to deal with. He was awesome to work with. Very upfront and always in communication throughout the whole process.Top notch.
Absolutely the best auto care I have ever had. No problem is too small. They have a yes attitude with everything. I am never stranded. Brian, Lora and crew are top notch pros!!!
Brian and his team are awesome. Great service and communication. Really happy I found Drive AutoCare.
Brian has always taken great care of my vehicles. The shop is clean and efficient. I have the utmost confidence in Drive AutoCare
Really affordable repairs compared to other shops I drive 40 minutes to get to this shop Great mechanics, Great communication always kept me in the loop
Mike the owner helped me out today (10/20/2020) an outstanding and honest person. Thank you Brian SV Motorsport
Been going here for the past 5 years and bring all of my cars even though I’ve moved further away. Always satisfied!
The owner was very professional, and I felt confident in the work performed! I will definitely be bringing my vehicle back to Drive Autocare. Keep it Local!
Incredible service provided by the nicest people!I just moved to Solana Beach a year ago and hadn’t found the right place to trust with my car maintenance. I have now!After my first tune up I won’t take my car anywhere else.It’s so nice to find a local, affordable business you can trust. I highly recommend them!
Awesome, honest business!!! Totally into customer service... they have been doing it for 40 years and they have it all figured out! A good mechanic shop is a prized possession .., so happy to have found this place! Highly recommended!!! 😊✅🎉👍
Terrific service! Just had some more work done yesterday. Brian is always super helpful and responsive. He got us in the same day and did the work for less than the estimate! Highly recommended! They will arrange to pick you up and drop you off if you need it. They are always very accommodating.I have been back many times and the service is always great. Prices are reasonable and Brian will work around your schedule.
Best Autoshop in the business! Super honest and fair. Wait time was less than predicted. So professional and kind. I had pre-paid maintenance on our Tahoe, but we used Drive instead because of their timeless and professionalism. All around great palce👍
Brian and the team have been taking care of my car for a long time. Very efficient and do their best to meet your schedule. Always fair prices and the service is outstanding. Brian is very honest and trustworthy. I have sent clients to them with positive results. I would recommend anyone to Brian and the team. I recently had Drive install a performance suspension kit for my car which was not an easy task and the car was finished sooner then I anticipated. I have been very pleased with all the work preformed on my car.
They are very professional and did the work in a timely manner. I also trust their work . They didnt try and oversell me on additional work but gave a good assessment and let me decide.
Great place, GREAT people, great service. Never any issues!
Brian and the guys have been taking care of all the cars in my family for several years now. We know that they will be honest about what our cars need and always provide a fair price. Most recently, I reached out to Brian when my tires were unable to be rotated due to a damaged lug nut. They were able to see the car right away, got the new part, fixed it and rotated tires while they were at it. Best part …. I was not even charged!!! Brian and the team continue to take care of me and my cars with quick appointments, courtesy rides back to work (when needed) and trustworthy service! So happy to have a place and a team I can trust. I will continue to recommend these guys to anyone who asks!!!!
Paul at Drive Auto Care is very knowledgeable, prompt, courteous, and I trust the team completely. From my experience having brake jobs, tuneups, tire alignment and even smog checks, you can be assured that your vehicles are in good hands. They came highly recommended, and I am happy to add my high recommendation, too.
Great service
The folks at Drive are very responsive, professional and efficient. We were able to easily book an appointment on the same day and they were able to address all of our car issues within the same day. Excellent experience!
When my battery failed, I had my car started by AAA and drove straight to DRIVE on HWY 101. They were able to replace the battery and get my car back to me in less than an hour!! Great fast service!
Great service as always. I only take my Jeep to this location for all maintenance and repairs. Quality work at fair prices and friendly team - can’t ask for much more!
We have thrown some big challenges at Drive and they get them done. Brian and his crew are also friendly and give good advice. They treat dogs well too. Update for 12/19, another perfect service, we love these guys.
Prompt service and followup with explanation on recommended work to be done.
Can’t recommend these guys highly enough. Always get the job done right the first time, and are extremely honest and upfront. Wouldn’t go to anyone else.
This is the second time I’ve been to Drive in Solana Beach. They always have amazing service and do such great work on the cars. You got a customer for life!
Superb service as always. Extremely passionate about their work and customers. I am glad that I have found a place I can trust. I highly recommend them and can say they have very reasonable prices.You guys are definitely doing something right. Thank you for all the great service and keep up the great work.
I came home from my vacation (in October 2017) and my car wouldnt start. I called my dealer and I could not get them on the phone to help. I called Drive Auto Care (on Cliff St) and Brian answered, he was very helpful, kind & patient with me. Brian and his team fixed my car that same day. They went above and beyond to give me good service. My car is working great. Thanks Brian, thanks to his team and thanks to Drive Auto Care!
The crew is fantastic. Always professional. I always recommend Drive AutoCare in Solana Beach.
I brought my car in for an oil change. I had an 8am appointment and arrived 10 minutes early. I was out the door by 8:30am which was awesome! Always friendly and helpful!
Awesome customer service, and fairly priced. We love supporting our local small businesses! Thanks to the Drive Auto team
These guys are top notch. Service standards are peerless, I never feel oversold, and they get me in-and-out, usually for same day or less last minute appointments. Brian is the best manager around and worth giving the business to Drive on highway 101 alone. I highly recommend this business.
My Toyota 4Runner, with 114,000 miles, needed some maintenance. They were finished quickly and on time. My car is running better than ever. Excellent service.
Always the best : service, price, customer service. No BS. No oversell
I have been coming to this shop, originally California Import Auto, for more than a decade, with multiple vehicles. They have always taken great care of me and my vehicles, so much better than going to the dealerships! They even give you a ride home if your car will be in the shop for most of the day, and then come and get you when its done. I highly recommend them on every level.
Worked out great and quick
Brian and staff, as usual, did a great job updating all my service needs and making a referral for my tire. I love how DRIVE is so efficient and makes everything so easy!
The guys are California Import Auto are the best! I have lived in the area for almost 20 years and have taken my cars here the entire time. What I appreciate most is the honest advice – they tell me what my car needs and what can wait. Their work is fast and they have guaranteed everything they’ve ever done. I am so thankful for them – they’ve kept me and my vehicles going for 20 years!
My husband & I have been taking our MBZs to CIA for 2 years now & couldnt be more pleased! We have all the trust and confidence in their business, integrity and repair work. From routine maintenance to emergency repairs - the work has been excellent. Very good value for our money and never over kill. They never try to push work on you that isnt really necessary. They always make us feel our best interest is their best interest. I cant say enough about Bryan and all the people I have met at CIA. So glad we found them!!!
Exceeded my expectations! I am very pleased with the customer service here. Highly recommend!
Drive Autocare has a welcoming and friendly staff. They got me in and out with great service.
Always quick, thorough and priced fairly. Love these guys!
Extremely professional, knowledgeable and kind. Will be back for sure.
Always know you are getting the best work at a fair price! Honesty IS their best policy!
Brian is excellent person super friendly and keeping deal real and get good job done.Thank you
You can always count on Auto Drive to solve and repair any issues that arise with your car because they are true professionals when it comes to knowing and understanding your vehicle. Dennis Fredrickson
My husband and I have taken our BMWs here since 2001. Now a widow and living in Arizona, I still drive to Solana Beach to have my car worked on by these marvelous gentlemen. I trust them completely and consider them to be family.
Im so glad my neighbor told me about this shop. I usually go to the BMW dealer but Ive always thought they were shady and expensive. Brian at Drive is the greatest guy and the team is so helpful. Their prices seem to be about 2/3 of the dealer and they have a much longer warranty.
Only place we take our cars. 1st class honest service.
Excellent Service again from Brian and his team. They always go above and beyond.
We had our EuroVan into a few shops for various problems. None of the other shops could fix the problems permanently. Brought the car here, now it starts every time, doesnt stall on the freeway, and the exhaust system is fixed so it sounds great. Highly recommended.
Excellent service.Excellent personnel.
Brian and the entire Drive team are incredible.
They inspired confidence in their recommendations, and did not disappoint.
Great people and service in a beautiful part of town. Thank you.
This is a great shop. I brought in a Prius with a warning light. They looked at the error codes and didnt find anything, so they waived the diagnosis fee -- no charge.
I needed my car prepared for a long road trip. I knew I could trust DRIVE AutoCare to do a thorough job. Thanks!!!
Great: quick, clean, and well done.
Brian helped me out in a pinch, super thorough, always friendly.
I broke down outside of town and was already familiar with the friendly faces of this place having already had them check a small suspension noise that i had when i first started my vacation out there.Fast forward to my 3rd alternator in 2 months. I get this letter after requesting a refund due to their warranty coverage they offered (or dont offer? This letter makes that confusing). I only seek to reconcile this through them as they were in charge of all payment matters between the second shop where they replaced the 2nd alternator coming back home through Mesquite, NV. This cost me towing, hotel, and two days of work. Nevermind that I never actually requested they pay for any of that. Just the work done. A month later, the 2nd alternator goes bad. Signs of these alternates going bad happened the day after in both cases. I attempted to contact and they claim theyre not responsible. This letter says it again. As if the other shop had anything to do with the failure of the same Bosch alternator.2 stars for the polite staff at the location that tried to help me.0 stars for dishonest business ownership. Beware of their warranties.They stated that they are under NO obligation to cover them so youll be at their mercy as to whether or not theyll help you.
Excellent work and customer serviceWould recommend them to anyone
Ive been taking my VW here for several years. Theyre courteous, reasonably priced and always do a check up at no cost. Ill never go anywhere else.
They were super helpful and informative which is great as a new customer
The Solana Beach Chamber of Commerce is proud to have Drive Auto Care as a member and appreciate all they do for the community!
Drive always takes good care of their customers, very professional and timely.
My wife and I have lived in the area for 3 years now and have been to the majority of the different mechanics either here in Solana Beach, up in Encinitas, or in around Sorrento Valley/UTC-- these guys hands down provide the best service for the best price. We recently had to have a number of things done to my wifes Audi as it past the 100K mile mark, Im pretty knowledgable with cars and after calling three or four different shops to price things out these guys definetely gave the most honest, straight forward estimate. They were also cheapest on a line by line comparison.Thanks a ton and you can count on us to continue coming to to you guys when we need auto work done!
Very professional and finished work in a timely manner
Exceed expectationsKeep promisesProfessional in every way
They do Solid repair jobs/ and the price is right on the money fair.
Excellent and honest service.