This gym is nice but they do not ever open on time. Standing in the parking lot yet again waiting for them to open again. Beyond frustrating and really messes up your day. Also they open at 6 and not 5 anymore
I love this gym with all my heart. I have a membership to Planet Fitness as well, but I find myself using Retro more simply because of the equipment variety. They have more specialized gear for individuals who train for specific sports and even plenty to satisfy the needs of cross-fitters. The staff is great, very friendly, knowledgeable, and professional, not to mention they make a mean protein shake of whatever flavor you desire. Always clean in the gym, sanitizer stations are abundant and consistently stocked. If youre just starting your quest for good health or looking for a change of scenery from your current gym, give Retro a shot, I bet youll like it 💪
Definitely wouldn’t recommend it’s a contract trap for sure save your money build a home gym or choose a different place to go. Veterans that choose to go there beware what they say is different than what they do. Went a long time paying them without realizing it (after building my home gym) then lost my wallet so got new cards long story short they didn’t receive the payment due to this went straight to collections negative mark on credit. No call or email effort made by the manager or anything at retro but no worries right my mistake for not thinking of the gym membership I’ve basically been giving free money to. Call in to cancel it and get told that since I’m a veteran there will be no cancellation fee and that I’m good to go employee definitely saw it would be messed up to charge someone who hasn’t even been on location for months. Thinking all is good to go I receive an email for a 40 dollar fee. Call in and it’s some BS line that same manager gives. Obviously not gonna argue on the phone as that’s not my style and can’t afford negative marks on my credit report so it’s paid and thankfully I’m out of this contract trap where they apparently will squeeze that very last bit. Go somewhere else (end of rant) just look at the other 1 star reviews for proof. I’m not the only one
Horrible customer service had to call and email 3 times just to change my plan. Each time they made me feel like I didnt know what I was talking about! Manager was very rude and aggressive. Would recommend a better training seminar and anger management classes for staff!
Loved Retro at Marshalls Creek. The staff is friendly, respectful and they make good protein shakes. I had to cancel my membership because the showers are closed and I dont have time to go home and shower before work. That was a huge factor for me.Great gym otherwise. Has all the equipment needed. Gym members looked decent as well.
Great place to workout! Very friendly staff and the equipment is great. Its never too crowded either. Highly suggest getting a membership or at least try going.
Great place to work out in peace without intimidation. A little disappointed that the child care center is close since that was a big selling point.
Great location, good working equipment, clean environment and helpful staff.
Manager is unprofessional. Does not clearly relay hidden fees. Their hydro massage beds, main reason why I signed up with them always had issues. The main exercising Nautilus machine that I used had issues unresolved for weeks. Charges my card, even when I did not attend this gym for 9 month. Stay away.After I closed my member account and paid in full, They still took my money from bank. THIEVES!
I cannot complain. I am totally satisfied. Staff Members are the best. Place is Clean. Equipment up to date. Members are respectful and courteous. Classes are great and the price is just right. Serves my purpose.
Love this place! Wish they stood open longer on weekends though!
I love this gym! The staff is superior and all the equipment is always clean! I Highly recommend this gym!
Bron, the manager, told my husband he would freeze his account but to just email him. He never got back to my husband and as a result we were charged almost 4 more times before someone else got involved and helped us out. I called for a refund and he kept lying and saying he wasnt in. I finally caught him when he picked up the phone. I believe his name Bron suits his unpleasant and douchey personality. I would move my business to Retro Stroudsburg.
My trainer Julia is the BEST! She pushes me when I cant push myself and makes me want to work harder!!!! She genuinely cares about her clients and wants us to achieve our goals. I feel like she wants it for me as much as I do.
I love the warm welcoming feeling upon entering. It is very clean. I love how on top retro is in ensuring that all equipment is fully functional. Everyone is very friendly and helpful.
Very clean gym.Professional staff
Loved it! They have everything!!
Great place to workout. Pricing is reasonable in comparison to other gyms. Convenient as it’s near home, and other places to shop. Plenty of parking. Nice and relatively clean. Friendly staff. Plenty of well spaced equipment. It’s not often but the air conditioner unit during summer months was down. Something to be mindful about. Other than that, highly recommended.
Very clean facility. Shout-out to the employees for keeping it nice
Great gym. The trainers are on point. Recommended for all levels! From the beginner to the bodybuilder.
Love the Marshalls Creek (Milford Rd) location. Having a great time challenging my limits and discovering new strength. I love the classes, the camaraderie, and the atmosphere.
Its pretty clean and staff is pretty good.
I have so little experience in a gym it’s embarrassing. I was nervous about joining Retro. But I’m so glad I did. Everyone has been so friendly and encouraging, there’s no judgement, and the facility is really clean.
Love this place Bron and team are solid.
Been a member since they opened this location. I wanted to come workout on a Sunday at 5pm and when I pulled in to park, they were closed. I checked google maps and their site and both indicate they close at 7pm on Sundays.Im disappointed because no established business closes earlier than advertised unless theres hazardous weather.This isnt a one time occurence, I recall driving by on other Sundays and seeing it was closed before 7pm.Retro, please adjust your hours or actually stay opened as advertised.
Good equipment and multiple pieces of same equipment so there is hardly any wait time for each exercise.
Amazing gym. Great people great equipment. Feels like a family. And Bron is the man.
The staff is extremely friendly, i would go to this retro instead of stroudsburg.
Great place, kind people but the only thing that they change the tanning bed bulbs more often.
I love Retro Marshalls Creek. Staff and instructors are great. They have a great selection of group fitness classes. Been a member of this gym since it opened. Best decision ever.
Staff is extremely friendly, equipment is new and the place is spotless. Getting a bit off with hours, closed non-traditional holidays like mothers day, closed early for haloween, only open till 5 on weekends. Never have towels in dispenser, staff does not want to be there.
Go there most days. Dependable service. Good equipment
I love you, then I hate you, then I love you again. But I guess thats the way its supposed to be, right? Super clean, well organized. Great prices.
The equipment is rather new. Everything is neat and clean. This is not a hostile or violent. I will go here if I wasnt so lazy
It was terrible experience to cancel a membership. First, you could not cancel by phone, then they asked you send email . They argued they could not cancel it because the payment overdue, you paid overdue, then they said you have another one month to wait to cancel the membership. Meanwhile they continue charge you for no reason. This is totally fraud . Plus I never got a membership card, and that means my membership never actived. Now I could even cancel it.
Thefts keep charging my credit card for stuff I never ordered .
Very clean, great equipment. Disappointed that the first day I was told that nobody was going to show me around and how the equipment works, have to watch people to figure it out. Wish the weekend hours was the same as Monday-Friday.
Clean and staffs are very helpful.
Friendly staff, great instructors very clean facility. Love working out at Retro
This place is great! Friendly staff and safe environment to work out.
Close to bushkill and Marshalls Creek. Basic membership is $22.00/ month for a year plus $ 58 maintenance yearly fee...many other higher prices for different needs. Lots of great machines. Next to Perkins on 209...
Clean gym, nice staff.I love the protein shakes! A good variety of equipment.
Clean, new equipment, nice facility, and friendly staff however no internet like Crunch fitness and no family plan.
Friendly staff, clean facility, plenty of workout options.
Great gym and prices are super low
Kept very clean and machines managed.
Great place to work out! Clean, helpful staff, lots of equipment, I love my trainer Noel!
Clean gym, great class instructors
Its always clean and the staff is always friendly!
In the morning its not crowded or super loud
Great fitness center friendly staff
A very well run facility with modern equipment.
Nice gym frendly staff no ! Pool !
Need to upgrade the equipment
Employees are extremely positive and helpful
My favorite bikes have glitches on two of three of them.
I love my trainer
Great gym.
I love the trainers, the classes and the hydromassage!
Great gym no complaints
Best gym in the area!
Kind of expensive, clean, good classes. Owner gives no discounts for anything!
Love the new gym and equipment
Working out
Some equipment needs to be fixed.
Worked out. Felt 👍
Extremely friendly and helpful
Great place
Ok
Awesome gym
Amazing