I highly recommend Thorpe and Company Jewelers. Rusty and Joe, as well as the rest of the staff, are amazing. Always professional, courteous and very friendly. Able to answer any and all questions you may have.They helped me recreate a lost pendant, and update/modernize an engagement ring that had been treasured gifts from my late husband. The designs they created are beautiful. The craftsmanship is outstanding. All done in a timely manner, for a great price. And now I have beautiful pieces to wear, that will always connect me to my husband. I am so thankful. Please take the time to stop and shop in their store, you will not be disappointed.
The staff at Thorpe and Company Jewelers is the best!! I took two watches in for new batteries, 1 being very old, and they replaced the batteries but one was still not working - the old one!! Carol kept me informed as to what they could do to figure out the issue and Joe got it working again! Quick turn around and great service! Love this place!!
Joe at Thorpe and Company is honest and a great jeweler AND they do the work on site. I needed some appraisals done quickly and he had them back to me within a few hours! I have the best luck with the jewelers there, and they treat me like family. Why go anywhere else? Locally owned too!! They are the best!
Very helpful and kind people. Thank you for the wonderful service. Best wishes to you all!
Sorry to see them closing up because they are retiring. Lots of good Bargains left though.
These guys are so friendly and so fast! I took in two of my rings to have some missing diamonds replaced. I got one back after a single day, and it looks brand new. Still waiting on the second ring, but I am confident that it will be just as brilliant. And the price for repair was really good too. If you need a quality jeweler, definitely go to Thorpes.Side note: they were also super nice to my one year old. Thats always a good sign 👍
Walked into Thorpe & Company with 2 expectations. 1. I would be sneered at and treated sub humanly because I do not appear upper class. 2. That my lower end necklace with very special meaning and value would NOT be able to be fixed. With all of that said, the moment I walked in, I was greeted with several genuine smiles and eye contact. After asking Joe if they fix jewelry he then smiled at me again and took my necklace. At this point I think its safe to say that everyone knew I was not there for a purchase. Yet, I was treated with respect, kindness and generosity. Joe, you, my neighborhood jeweler...are one awesome human being! When he exclaimed he in fact can and did fix my precious necklace I asked him how much I owed him. Im sure you can guess his reply. He generously handed it back to me in a fresh bag and informed me what I needed to do so it wouldnt break again, and wished me well. Ive got to say, BRAVO!! 👏 Like another reviewer mentioned, for reasons exactly like this...is why Thorpe & Co has been in business and making LIFETIME customers out of people for over a century. The way a place or a person or an experience makes someone go back for more, is exactly why I WILL be going back to see Joe when Im ready to buy a new locket to put photos of my children in. Theyve got a fantastic selection of stunning jewelry and honestly I never realized how reasonably priced it is. So, if you have run around town and been turned away by others (even ones that SAY they fix jewelry) saying they cannot help you, take time to be delighted and head over and see Joe. Who knows, it may just make your day and you may find that things arent always what they seem. 😊😊👏👏💍💎 📿
I wanted the perfect gift for my grandson and his fiances wedding and I knew where to go. Only Waterford toasting flutes would do. Thorpe and Company Jewellers carries this beautiful crystal. Karen, the owner was able to find the perfect set! I always enjoy buying gifts at Thorpes because Karen and her staff make it a special and enjoyable experience. And, the gift wrapping...
Rusty and the lovely folks at Thorpe understand customer service. Rather than push me towards a ring to achieve a commission goal, they helped me consider all my options before selecting an engagement ring. My favorite part of their business model is when Rusty will ask you, “now how much do you want to spend?” You select a band and Rusty will then go out and find a stone that meets your price range and stone specifications. Nice job, Thorpe & Co. I am more than proud to recommend this fine local business in Sioux City, IA. There’s a reason they’ve been in business for over a century!
Couldn’t be happier with the engagement ring or the entire process! Joe Rarrat made this stressful, yet exciting, process extremely simple and easy. He does an amazing job of taking a vision, or in my case a piece of about 10 visions, and putting together a product that exceeds expectations. Thanks for all of your help Joe!
ASK FOR JOE!My now husband and I were very set on having the color green in our rings because that is my husbands favorite color. I also wanted White Gold and was swaying back and forth between Garnet or Peridot for my main stone setting. My husband also had his heart set on Tungsten, black with a green accent stripe. After weeks of shopping at other jewelry stores, my husband and I were becoming quite frustrated with other jewelers trying to sell us floor product or refusing to really listen to what we were looking for. Joe was an awesome help. He walked us through the ins & outs of our ideas. He told us what would work and what would not and in the end we both got rings that were better than we ever imagined. Both rings are absolutely stunning.Thanks Joe for all your help and support. I cant wait to work with you again someday.
Over the past 15 years Ive been going to Thorpe & Company for all of my fine jewelry and special occasion keepsake gifts. Regardless of how small your budget may be.... you would never feel it as such! Rusty and Karen treat every purchase as one with tremendous value.... leaving you feeling as though you just made their day shopping there.My husband purchased my beautiful wedding ring from them! Joe went above and beyond the realm of customer service with my indecisiveness. He took the time to educate my husband on what to look for in a diamond and had multiple diamonds for him to choose from. More importantly.... Joe knew my style and what was important to me in a diamond... clarity, colorless, & sparkle....oooohhhh the sparkle!Ive had the pleasure of working with all of the staff at Thorpes and have enjoyed each one.Rusty and Karen are true Gems!
Karen and Rusty are two of the finest people I know. They started out as my clients; I am a wedding planner in a Colorado resort town. I had the pleasure of getting to know them as I helped plan their daughters wedding. After the wedding, I became their clients, as they personally brought many pieces of my jewelry back to Thorpe to be repaired and then conveniently had it shipped back to me. Not only was the repair work excellent, but the customer service was outstanding. Though they are several states away, I will continue to use and recommend Thorpe Jewelers. Getting to work with Karen and Rusty is icing on the (wedding) cake!
Every time I am in Thorpe I have a fantastic experience. I couldnt recommend them any higher! You will not regret shopping here, everyone there is a huge help and very knowledgeable.
I grew up in Sioux City and left there when I graduated from high school. My family always used Thorpes for gifts and I have continued that over the decades because their service is excellent and personal, their quality is tops and they always deliver what they say they will. I order engraved picture frames for weddings and other occasions and Karen is wonderful to work with. She knows what style and layout to use and they ship it directly to the recipient. Everyone loves their beautiful engraved frames. Thanks for being such an excellent go-to source for special personal gifts. Thorpes also repaired a pearl ring I sent them & they did a beautiful job. Thorpes is my jeweler & I live in Florida.
Thorpes is top notch. They are always friendly and helpful. Even if you want to just browse. They are home owned and that means something in this day and age. You know when you go into the store you are getting years of experience and the people you know and trust will still be there. If you dont already, you should sign up for the newsletter as well. Very informative and entertaining. Thorpes is definitely a gem in Sioux City!
Every time I visit Thorpe & Co. I am impressed with their taste in jewelry and their knowledge. Karen makes sure to offer the latest in affordable fashion jewelry, and Rusty knows EVERYTHING about diamonds, including how to get the best VALUE. The staff are friendly and know their stuff. They went out of their way to custom order some jewelry for me which was a huge hit with my step-daughters. They also offer excellent repair and custom design services. It is a pleasure shopping with people who make the in-store experience so comfortable. I stop in their store EVERY time I visit Sioux City. Love them!
We have been customers since the late 80s. We loved the opportunity for layaway when we were just getting started! I cant think of another place we shop that makes you feel like the most important customer in the store.The old song where everyone knows your name is definitely true here. Not just the staff but Rusty and Karen too.The selection is top notch and everything is so beautiful. Prices are comparable to the internet, but here you get help in making selections and there is gorgeous gift wrap when you are done. What could be better than that!!!
I went in to see if they could fix my necklace and they fixed it right on the spot and also offered to clean my ring. He was pleasant to work with and when it was time to pay he didnt charge me a dime! Excellent customer service and would recommend them to everyone!
Sadly going out of business but great deals now
My husband and I knew we wanted to do something special for our nieces 10th birthday. Since we live in Colorado, I emailed directly with Karen Clark. She helped us decide on a keepsake piece of age appropriate jewelry. Our niece was able to go to Thorpe & Co. and pick 1of 3 preselected pieces. Both our niece and her mom had a wonderful time at Thorpe & Co and our niece felt so special! We couldnt have pulled off such a memorable birthday experience for our niece without the help of Karen and Thorpe & Co!
It is always awesome! All the staff cares what you want. They help you with many ideas especially if you are unsure and if there is a budget they will lead you to the right items. Very friendly and very knowledgeable.
My first purchase at Thorpes was in 1969. Rusty, Karen, and staff believe in having delighted customers! Through the years, I have made many purchases at Thorpes and am still delighted! I would like to award Thorpes with more than five stars!
Thorpe Jewellers is a great family owned and operated business that truly cares about customers! I have worked at Thorpes for over 25 years and can say with all honesty that the only problem is one we have not had an opportunity to resolve. No one is perfect but we truly try and hope we can meet your expectations. We do have a one star review and he is an employee of Rockford Jewellers in South Sioux City so I hope you take his review with a grain of salt. Please feel free to call me at any time with questions concerning our store and thank you for taking the time to read this.Joe RarratThorpe & Co.
Absolutely top of the line service! Everyone is so welcoming right when you walk through the doors and their customer service is phenomenal! My family has done business with them for a while and will always continue to do so
Very warm inviting and friendly. Great service every time! Been a customer for 30 years. Wont go anywhere else.
Outstanding service! Everyone so helpful and created a sentimental and stunning piece for me! Couldn’t be happier😊
Great local jeweler. I have used them to source gifts for my wife and get her jewelry repaired, a really great place.
Let me start off by saying that I dont write many reviews - only when Im very impressed with something. I have had Thorpe & Co. make a couple custom pieces for me. I cant tell you how happy I am. Not only are they beautiful, they are truly quality pieces. Take a look around their showroom. They only buy stunning pieces that they themselves would want to purchase. I worked with Joe. I told him my budget and the look I was going for. He picked out some pieces that fit my requests and explained the differences of each. He knows his stuff for sure- everyone down there does. I hate high pressure sales.....you have to buy this today to get a deal. That sort of thing. This place is NOT like that at all. Super relaxing friendly environment. Its a old school type of business that puts customer service first. How often does that happen now? I already warned my husband that I will be returning there on our 20th anniversary. Cant wait!! : )
This is an awesome local jeweler. I went in for a watch repair. They did it for free and I donated money on their behalf for children. What else can you ask for?
I have been a Thorpe and Company customer for over 40 years. They have always offered professional, knowledgeable, courteous and helpful service for jewelry and gifts that are a good value. I would recommend them to anyone.
I have done business with Thorpe and company jewelry for many years and always have had wonderful service, gotten and received beautiful gifts and jewelry, and continue to do business here. My husband bought that last minute Christmas gift and they had to make sure I got it in time as I was out of town.. Even planning to drive it to where I was at! They fed ex it on time and my husband was very pleased and I very happy. I send Christmas gifts to family and they wrap them so beautifully, they are always excited to see their logo on the box. Recently we had our 25th wedding anniversary and Karen helped me put some ideas together for my husband. I was so excited to open that box and an awesome ring was in there!!! Love, love, love! So many great gift ideas! Shopping is easy with great staff helping with so many ideas. Sooo many great price points. So little time! Cindy B
Im curious why Ross was shopping at Thorpe in March when he has been working for another jeweler since 2011. I have shopped at Thorpe and found the Clarks to be some of the very best folks around. Have always enjoyed my shopping experience here and would recommend Thorpe without hesitation.
Thorpe & Co., and Rusty Clark specifically, are awesome! Honest, knowledgeable, experienced and so creative! I wouldnt go anywhere else for my jewelry! I highly recommend them!
Over the last 20+ years I have been a faithful customer of Thorpe & Co. Jewellers. I have purchased everything from custom a Masonic ring, to Lladró figurines, to diamond solitaire earrings. There is nothing that makes a man a hero in his Lady’s eyes more than when you present her with a box that is beautifully wrapped with a “Thorpe’s” sticker on it! Rusty and Karen Clark are wonder people that not only deliver the best customer service, but also give back to the community in so many ways.
Best jewelry store ever. We have bought jewelry from Thorpes for decades. We live in Maryland and it is still our favorite jewelry store. The tradition continues as our son bought an engagement ring from Thorpes.
Purchased my wifes engagement ring at Thorpes. I knew nothing about diamonds (or jewelry for that matter) going into it, but the staff explained everything in great detail and made it easy to understand.They even took time after hours to meet with me which I will always remember.Ive since purchased several other items from them and will continue to go back.
Thorpes is my go to for all special occasions - weddings, special baby gifts, birthday gifts. They always have new and unique options for me. Also, the staff is knowledgeable and upbeat.
Thorpe & Company been our familys jeweller for 4 generations. They have always been so great to work with and the customer service is great. Their integrity and professionalism is second to none.
We had wifes wedding ring created and redesigned by Jie and the Thorpe crew and what a great job they did. Great people to work with, hats off to the whole crew😊
I had the pleasure of working with Rusty at Thorpe & Co. He fixed my wedding band quickly and efficiently. They are without a doubt the best jeweler in Sioux City. I highly recommend them for your next purchase or repair!
Great people that will work with you for any needs! They were extremely helpful and caring.
Very quick job on my engraving that I couldnt get done elsewhere. Thanks so much.
Great customer service. Went out of their way to ensure my father got exactly what he wanted for a custom made Christmas ornament.
I continue to be impressed by Thorpe and Co. Their customer service is terrific and I would not hesitate to recommend them to anyone.
Friendly service and willing to help you with all your jewelry needs. Talk to Rusty or Joe.
Always the best service and quality in Siouxland!!
Very large selection. More than just a jewelry store.
They always have exactly what Im looking for and they have amazing customer service!
Very helpful and great customer service! love the people there!
Fast and friendly service, this place has been around for generations and came highly recommended. Best jewelry store in Sioux City!
This is a long time jewelry store in Downtown City. I believe today is over 50 years. I would highly recommend this store on price, quality and honestly.
Ive done business with Thorpes since the early 90s and I found them to be nothing but honest, fair, competitively priced and friendly. Anyone looking for more is not realistic!
Passionate, informative, incLusive, weLcoming.
A first class business - with a first class team!!! Great to have you in Sioux City, Rusty!!!!!!
First time there today and was very impressed!!!! Will come back again!!!
Exquisite service and product!
The owner hates young couples. The owner, Rusty Clark is one of the rudest and most unprofessional owners ive ever been in contact with. DONT SHOP HERE.
First class quality and service---none better in the area!
Good prices
Always great service!!
Excellent and caring staff
Love this place.
Very good service
Very accessible and eager to sell, definitely a good place for high quality jewelry.