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Gundersons Jewelers
4830 Sergeant Rd, Sioux City, IA 51106, United States
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Gundersons Jewelers

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Ro
Review №1

The people that work here are so nice and welcoming. Treat you like family. Fixed my watch good as new!

Fo
Review №2

Excellent service and friendly staff. I was greeted as soon as I walked in and helped out right away. I was looking for a new chain and my salesperson took the time to help me decide between the various options. When I found the one that worked; it turned out the item had a lifetime warranty…which was an added bonus. Overall great experience.

J
Review №3

I visited Gunderson’s to look at watches and was warmly greeted by Deb who made me feel welcome and wanted. She listen to my many request, was kind, patient and happy to take the time to show me many different watches to help me narrow my choices to find the perfect watch for me.Gunderson’s is a beautiful store and Deb was a pleasure to work with. Deb’s knowledge, professionalism and kindness is greatly appreciated.My watch is beautiful.Thank you Deb and Gunderson’s.

Ch
Review №4

Gundersons is first class all the way! 35 yrs ago my husband and I purchased our wedding rings from them and it was a great experience!Just recently I had them repair my ring…..I had lost the main Diamond from it and decided to replace it with a keepsake Diamond that I received from my mother when she passed. They did a wonderful job, it is absolutely beautiful!I highly recommend Gundersons for all your jewelry needs!

Bl
Review №5

Service, quality and selection of jewelry are unmatched. When I receive compliments on my rings, Im always proud to say They came from Gundersons. That name says it all.

Ja
Review №6

Laurie was so helpful and easy to work with while searching for a new time piece. She was able to show me a variety of watches by different brands and at different price points. She also shared what brands are showcased at the different Gunderson’s locations. I look forward to shopping with Laurie in the future. Thank you Gunderson’s for the amazing selection and helpful staff!

St
Review №7

Friendly and helpful staff! Highly recommend.

Gi
Review №8

Great customer and in-house repair services! Prompt and easy to communicate with. Besides, beautiful showroom with tremendous jewelry selection to choose from. Gunderson’s Jewelers is the BEST.

To
Review №9

Deb was so patient and knowledgeable! She quickly knew where I wanted to be from a quality and appearance standpoint for my purchase. A great personalized experience!

sa
Review №10

Quite possibly the most professional, customer friendly transaction I have experienced in literally decades. I will return for all of my appraisal needs, I will happily recommend Gundersons for their services!Thank you Gundersons Sioux City!

Li
Review №11

Excellent service! Had my jewelry appraised and cleaned and I’m all sparkles again! The people that helped me were knowledgeable, efficient, professional and very polite and friendly. I would recommend this beautiful jewelry store (and I do mean gorgeous) for family, friends and anybody that loves quality jewelry and service!

Li
Review №12

We worked with Brad on replacing my wedding ring I lost. One thing for sure, he wanted us to be happy no matter how long it took. After changing my mind several times, we finally came up with a beautiful ring. Brad was very helpful and very knowledgeable in keeping us up on diamonds. Thank you Brad Gunderson for your patience and expertise in helping Harlan and I.

D
Review №13

I absolutely loved my first experience here! I went in last minute for my anniversary and Deb was able to help me find a fashionable ring and bracelet that blew my girlfriend away! Her and her coworkers are super helpful and I will definitely be back for the next one!

Ju
Review №14

Excellence in all areas. Thank you.

Je
Review №15

I have been frequenting Gundersons for over 20 years and have never been disappointed in their service. Their service and professionalism are exceptional and I wouldnt think of going anywhere else.

Am
Review №16

Love Gundersons!!! They always clean my rings up to looking like brand new! Great staff as well.

Ji
Review №17

5/08/2021After 1 year and countless promises that he will finish the repair on my Omega watch. Below are pictures exactly how it was returned to me. No hands on it, movement disassembled and missing parts. And still no return phone call or email from Gundersons management or staff. Unbelievable poor service.Update Friday 5/07/2021As you can see by their response they indicate they have trying to reach me following this review. Unfortunately this is not true. I am easy to get in touch with. I have called and emailed and left my name address email address and telephone number with no response.Harry Granzow the watchmaker at Gundersons Jewelers has had my Omega Seamaster Co-axial chronograph for 1 year now. Harry has been telling me for 8 months plus on a regular basis that he will finish the repair on my watch (next week). Well next week never comes. I have left messages for his superior in the company and get no response. This is exactly why services like Yelp exist. Yelp is for both positive and negative reviews. This is a negative review. I exhausted every other avenue before I posted this review.

Ka
Review №18

The staff was very helpful. Jewelry was ready before the date they had given me. This was a nice surprise.

Ab
Review №19

I brought in my necklace and it was fixed. It looked brand new and supper shinny.

Pa
Review №20

I Called To See If I Could Get My Battery Replaced For My Wrist Watch.And Alysa Was ABSOLUTELY AMAZING.She Got Me Scheduled For After My 70 Miles Drive.I Was Greeted By Beautiful Janelle.Who Had Instructions. I Was Arriving.Took My Watch Back.Completely Professional.Offering Me Water. And Even Cleaning MyWedding Ring.(WHICH LOOKS BEAUTIFUL NOW )I Was So Very Very Important To Everyone.Wonderful GUNDERSON’S.I Will Be Back To Purchase.Items That Caught My Eye.Thanks So Very Very Much.Wonderful GUNDERSON’S.You’re BEAUTIFUL Employees Are. Above AND Beyond.Thanks For Every Thing.Patty (Doyle) NIEDERMYER.

Ki
Review №21

Gundersons was a great experience. We asked for help with our fundraiser and they were more then happy to help us out. This was the 4th time we asked for there help. I cant express how much there generousity has help generate a lot of money for charity. I am also a customer of theirs and would encourage you to consider them for your jewelry needs. They are always friendly and willing to help. Thank you, Kim Flom. Manager of Dakota Rose Casino

Be
Review №22

They were polite friendly and did a beautiful job on my ring would recommend them highly

Ja
Review №23

Good customer service. Knowledgeable. Fixed my anniversary band instead of telling me to purchase a new one for over 900 like another store. Fused it with my wedding bands and looks great. They took the time to look at it and estimated it well under what the other store wanted!

Mo
Review №24

Absolutely amazed with Gunderson’s customer service. Breanne D. will go above and beyond, exceeding your expectations. I’ve worked with her for many special projects and she never shy’s away from my requests. She goes the lengths to ensure my vision becomes a jewelry-reality!

Ja
Review №25

I lost my wedding ring a few years ago. My husband took me to Gundersons an hour and a half away from where we live.Alyssa was helpful and didnt make us feel obligated to buy anything. She was amazing and helped us find the perfect ring. They sized it within two hours, which was amazing considering it was the day after Christmas. The whole staff was supportive and professional. We recommend Gundersons. Thank you very much!!Angie and Jason

Ka
Review №26

Gunderson’s always has a fantastic selection of household gifts, display pieces, and unique jewelry for any budget. The staff is friendly and knowledgeable, helping me to find exactly what I want or need. They keep me informed when ordering custom pieces or requesting items in different sizes/gold-tones/stones, etc. I have had great experiences with all my purchases, and repairs (resizing, broken chains, watch service) are a breeze. Gunderson’s is truly the only place to shop!

Ci
Review №27

I was called about my ring that needed to be fixed with an price expectation. I told them to wait and to finish the other ones. A couple of days later I called back and told them I had changed my mind and told someone to go ahead with the original fixing of ring. Somewhere there was a miscommunication and when I called on this ring, nothing had been done. Was disappointed.

Ji
Review №28

I had several great conversations with Janelle at Gunderson’s Sioux City. Janelle is super polite and professional. Janelle had my contact and gave me courtesy calls since I live a little far away. She is very knowledgeable of their products and is fun to work with. I highly recommend them!

An
Review №29

The Sioux City Gunderson’s location is fantastic. I stopped in and had no idea where to start. Deb greeted me and helped me every step of the way. Her knowledge and experience is unmatched. She understood what I was looking for and tailored a ring to exactly that. If you are looking for a quality ring or any jewelry for that matter, head over to Gunderson’s and ask for Deb!

Ju
Review №30

Laurie and the staff could not have provided a better experience. Once a budget was established, they went to work to find a beautiful diamond and then a setting to make a gorgeous engagement ring. Their decades of experience is what makes Gundersons great. They make sure every detail is covered, and to the absolute best of their very high standards.

Ri
Review №31

The staff at Gundersons is fantastic. Everyone is very knowledgeable and make the selection and purchase process a smooth process. I live far from the stores, but one phone call asking for help with a purchase is all it takes. Samantha B. and Breanne are the best; helping guide me to just the right piece in a simple phone call by explaining my choices, showing me items on line and even gift wrapping, perfect for a last minute shopper. Gundersons is my number one choice for jewelers. Thank you for all the help.

Ru
Review №32

Deb is outstanding to work with! I wasn’t sure exactly what I was looking forward when I went in, but she helped me find the perfect ring for my daughters 21st birthday. She made my experience fun, she was knowledgeable in all products and most importantly she helped me stay within my budget! I highly recommend working with her for your next purchase. I know I will!

Me
Review №33

Beautiful ring. They worked hard to get me the ring I wanted with a different diamond. Great warranty.

Le
Review №34

A family member had a tragic fire and lost everything recently. I called Gunderson‘s to ask about donating to the silent auction we are having to benefit their family. They were prompt with getting back to me and are wonderful people to work with. I have had previous business experience with Gunderson‘s also as a customer, and I highly recommend them. Yes they did donate a beautiful piece for the cause.Deb and Laurie are excellent!

ka
Review №35

Awesome experience with amazing people. They made the best day even better!

Li
Review №36

The staff at Gundersons is so helpful and wonderful to work with. They do such a fabulous job with everything.

Ca
Review №37

Comfortable and welcoming for any reason you are there. Even to stop in and say “Hey” to your favorite gal!!! (HEY Miss Deb:) And so many awesome gift ideas for any budget! And they are ready to give their customers the info and knowledge they need to help make decisions. Some big life changing ones❤️

Na
Review №38

Overall, great experience working with Gunderson’s. The staff works with you to make you feel comfortable and informed throughout the whole process.The selection and customization options are great, and they went out of their way to show me any options requested. Would highly recommend to anyone in the area.

Le
Review №39

Janelle was wonderful to work with. She helped my husband surprise our daughters and me with diamond earrings for Christmas! He didn’t know that one of our daughters did not wear earrings, so she helped with the exchange of her earrings for a necklace. Everyone was happily surprised! The whole experience was amazing.

An
Review №40

Every shopping experience we have had at Sioux City Gundersons has been exceptional. Deb is our go-to salesperson. She is very knowledgeable on their product and great to work with. The selection of jewelry, watches, gift items, and special orders is huge. Theres something for everyone. We highly recommend this business!!!

Ma
Review №41

I’ve been so pleased with my Gunderson experiences. Being back in my hometown after decades in another state, I was greeted by Deb upon my first visit and she immediately took care of two of my jewelry issues. I knew I was in good hands with her and the staff. How fortunate we are to have Gunderson’s in Sioux City. I’ll come back again and again.

ke
Review №42

We had a great experience at Gundersons. We didn’t feel rushed, the group took plenty of time with us.

Ro
Review №43

I can’t say enough about Gunderson’s and the five star service I have received from Brad and Alysa. From a custom wedding ring to needing last minute earrings (several times). I just call them up and give a brief description of what I’m looking for and they take care of the rest. I live out by Seattle and Gunderson’s is the only jewelry store I purchase from.

Be
Review №44

Great experience! The staff was awesome and welcoming. 100% recommend!

Ma
Review №45

Gunderson’s is truly a world class jeweler and has an amazing array of both jewelry and watches at every price point. Breanne, one of their sales reps, is truly the best and always lovely to work with. I wouldn’t recommend going anywhere else!

N
Review №46

Great store, nice people. We recently visited Gunderson for the first time and worked with Alysa, who was very helpful. We’ll certainly be back.

Ky
Review №47

Bill Betz did an amazing job with my wedding ring!

Ke
Review №48

Very friendly staff. My ring was ready when they said it would be. Very quick!

Jo
Review №49

Amazing service, Nancy was an amazing help when it came to getting my mother’s day gift, as well as one for myself. Would highly recommend this store, as it is Sioux City’s finest!

An
Review №50

There’s no place like Gunderson’s Jewelers in Sioux City, Iowa. In addition to the impeccable quality selections, their Customer Service is unbeatable. No matter who you are, once you walked in, you immediately receive their undivided attention. They sure know how to make you feel special and important, as if you are their #1 Customer! Thank you, Gunderson’s!

Ki
Review №51

High quality jewelry. No pressure from salesperson. I had a wedding ring redone and it turned out beautifully. Always take my watches to get new batteries and jewelry to be cleaned. Deb Willer is an amazing salesperson. Professional and kind.

Ji
Review №52

I enjoy Gundersons Friendly Employees especially Deb Willer who always knows You by Name & willing to help You No Matter What Occasion May Arise... Those Special Moments, Anniversaries or a Just Because Moment to Last a Lifetime. Also Deb helps Me with My Own Personal Jewelry complications. A GEM of An Employee!! Thank You...

Ja
Review №53

Bre is amazing... she helped my boyfriend surprise me with the most beautiful diamond 💎 earrings. Since then I asked about a different setting - label was too me before I hung up ... she is engaging, bright, knowledgeable and fun!!! My go to girlJaime

Br
Review №54

Breanne helped us create the most perfect engagement ring and wedding band combo that Ive ever seen. Amazing service and style. Highly recommended!!!

Sh
Review №55

Gunderson’s is the only place we go to for jewelry. We especially love their John Hardy and Charles Krypell collections.Deb is amazing!!!! We’ve been buying from her for 15 years. Deb has great insight. She’s a great listener. What we love about her most is her patience. Rarely do you find a Sales person who lets you look without making ten thousand suggestions. She’s not pushy. She’s there with you and helps when you need her. We love you Deb.

Je
Review №56

Breanne was fantastic. I wouldn’t go anywhere else.

Ja
Review №57

Gundersons Jewelry is a staple in Sioux City, we started with them 42 years when got engaged, we trust them!

Mi
Review №58

Breanne was wonderful. Extraordinarily helpful and assisted me in finding a great bracelet for my wife’s birthday. Easy and pleasant shopping experience!

De
Review №59

LOVE ALL THE EXPERIENCES I HAVE HAD.

Tw
Review №60

Great service and friendly, knowledgeable staff. Thank you,

Da
Review №61

Always feel very welcome at Gundersons Jewelers. I have been going there for 53 years. Thank you for your great service and care.

Ka
Review №62

Deb is incredible to work with! Knowledgeable, friendly and I trust that she’ll help me find pieces at the right price point.

Je
Review №63

My son wanted a ring that he saw on the website, I asked Deb W to help. Deb had the ring for me in Sioux City the next day! Deb wrapped the ring beautifully! My son is ready to give it to his wife this weekend! Deb is absolutely wonderful!!!

So
Review №64

I would definitely go back. The staff was kind and gentle with their customer service. I didnt get the feeling of being unwanted or rushed out. I was waiting for my bracelet to be sized, during this busy season. It was ready in less than 2 weeks. I was very pleased and grateful.

Aa
Review №65

Absolutely lovely service, very efficient and well knowledgeable. 100% would recommend to anyone. Will go to them for all other needs in the future!

Ka
Review №66

Gundersons is a one of a kind shopping experience. It’s a family run business that started in Sioux City years ago !This is the only jewelry store you will ever need . A destination when you need that special gift .There’s professional sales people who will help you ( or leave you alone if you just want to go in and browse - like I would !) Deb Willer is a delight if you have questions .Do your self a favor and go take a look !

Je
Review №67

Janelle is so attentive and helpful. We had a wonderful experience at Gunderson’s buying a necklace and getting a ring resized that was given to my husband from his uncle.

Da
Review №68

Always welcoming and friendly staff. Such a beautiful place!! Also affordable.

Je
Review №69

Was able to resize my grandmothers wedding band with very short notice. Looks beautiful!

Co
Review №70

I had a ring that I got for my 30th birthday and it was a size too small. I brought it to get resized and the staff were very accommodating. It was fixed in a matter of days and I am so happy with it. I would 100% recommend you bring your jewelry here

Ma
Review №71

Great experience all the way around. Staff was extremely helpful getting exactly what I was after. Thanks!

Br
Review №72

I brought in a 1930s era ring for a significant repair and couldnt be more pleased. The rings looks brand new and beautiful!

Ch
Review №73

Wonderful. I am not very comfortable and Nancy was so accommodating. She was patient and knowledgeable. Thank you, Nancy!

To
Review №74

Bre is absolutely 5 star!!! Absolutely love working with her for all my jewelry needs. Her caring and understanding is second to none!!!

Ro
Review №75

Have always had fantastic service and Gundersons has a fabulous selection of beauties to look at and purchase. Happy to be a repeat customer.

Br
Review №76

Bre was fantastic! Five star service all around. Very helpful and responsive. Look forward to working with her again!

D'
Review №77

Gunderson’s has the best customer service you could ask for . I would recommend them to anyone and have . The quality and craftsmanship of their jewelry is top notch .

Ka
Review №78

Gundersons had beautiful jewelry and great customer service.

Am
Review №79

They are knowledgeable, friendly, and quick. I definitely recommend them and will go there again for future purchases.

Ma
Review №80

Very help helpful and are willing to find and item across there stores if they dont have that item in their store

Se
Review №81

Nancy helped us with our wedding rings! I loved her! She was so helpful! 5 stars!!!

Li
Review №82

Bill Betz did an amazing job of sizing, polishing and cleaning my jewelry! Could not be happier with how they turned out!! Thanks Bill!!

Ca
Review №83

Bre has always been extremely helpful and gone above and beyond to meet any of our needs!

Me
Review №84

Bre always provides outstanding customer service! She will find whatever you are looking for!

ke
Review №85

Would give Bre more stars if I could! My personal jeweler is best is the business! Thank you Bre!

Je
Review №86

Breanne Demers is the most amazing and service oriented client relations person ever. We met Breanne through a friend and at the sheep show. She has been extremely attentive and helpful deciding to purchase from long distance over zoom. We will refer everyone we know to Gundersons as a result because of her service and the amazing products Gundersons offers. Thank you Bre!

Am
Review №87

I had a special order necklace made. It turned out so awesome!. Nancy Lira was my salesperson.

Mc
Review №88

Nancy was incredible and would recommend her to help you with picking out the perfect present!

Br
Review №89

The best jewelry stores I have been to. They are on another level. Wonderful staff and management

Di
Review №90

Gundersons is the Only jeweler in town I take my jewelry for repair! I trust them completely, theyve always done an excellent job.Each time I walk through the doors of the store, over the last 30 years, Ive been welcomed with big smiles. Whether Im dressed in jeans and no makeup, or dressed for the office, Im treated the same. Weve purchased rings, necklaces, Swarovski and gift cards. No matter how much you spend or how seldom you come into the store, you are treated very special !Janelle is a favorite salesperson of ours, but everyone working there is friendly.

Sh
Review №91

I trust only the best with my family heirlooms-and that is Gunderson’s. Thank you for always treating me and my items with the utmost care!

La
Review №92

Bre Demers has the utmost understanding and appreciation of my time, budget, and desires in jewelry gifts as well as non jewelry gifts available at the store. Very thankful for the connection we have made and will continue to grow my business through Bre and Gunderson’s.

ge
Review №93

Had some of the best experience in the store very nice people at the store very prompt and on time

Ja
Review №94

They have great jewelry and gifts. And great customer service.

Bo
Review №95

The customer service and jewelry are outstanding. Deb W. knocked it out of the park!!!! You get 10 out of 10.

Ch
Review №96

Very knowledgeable and helpful. Friendly staff.

Je
Review №97

Breanne is hands down the best! Always a friendly face at Gundersons!

Ma
Review №98

Breanne is the best! She always delivers with excellent service and product knowledge!!

Le
Review №99

Even though Gunderson’s was technically closed, they allowed me to transact business through the door. I needed a replacement battery for my husband’s watch. Not only did they replace the battery, but they also cleaned it. When I picked up the watch the next day, I explained that I had given this watch to my recently deceased husband on our wedding day, and now I would pass it on to my son on his upcoming wedding day. The associate helping me was very compassionate, and kindly offered to also gift wrap the watch for me. I so appreciate the extra effort and kindness at a very difficult time.

Da
Review №100

Amazing service and beautiful product

Information
69 Photos
100 Comments
4.9 Rating
  • Address:4830 Sergeant Rd, Sioux City, IA 51106, United States
  • Site:http://gundersons.com/
  • Phone:+1 712-255-7229
Categories
  • Jewelry repair service
  • Diamond buyer
  • Diamond dealer
  • Gift shop
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry engraver
  • Jewelry store
  • Watch store
  • Wedding store
Working hours
  • Monday:9:30am–8pm
  • Tuesday:9:30am–8pm
  • Wednesday:9:30am–8pm
  • Thursday:9:30am–8pm
  • Friday:9:30am–6pm
  • Saturday:12–5pm
  • Sunday:9:30am–8pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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