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Upscale Nails & Spa
5 Woodfield Mall #G100, Schaumburg, IL 60173, United States
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Upscale Nails & Spa

Comments
Pr
Review №1

Nancy was great! Gave me a wonderful pedicure!! Very nice staff will be going back!

B&
Review №2

Song was fantastic! Highly reccomend this location in the mall!!! Go for the upscale signature pedi it was amazing, clean and friendly! Go to shop and then get your nails done! 5 stars isn’t enough!

Br
Review №3

Poor quality on the polishing, was just in yesterday and paint is already chipped on3 nails. Staff were nice but it wasnt enough to make up for the poor quality.

Sh
Review №4

I been going to Cindy for years, here and at another shop in the mall. She is very sweet and professional. Does a great job. Ive gotten pedicures from many people in the salon. They always do a great job.

Iz
Review №5

Let me just say... TIFFANY!!! She is absolutely amazing at doing my nails! Not only Tiffany but the whole staff there always welcomes me!

Ba
Review №6

I have gone to Cindy when she was a manager of another shop and I continue to go to her expert service now that she is at Upscale nails. Cindy is always kind, sweet and takes pride in what she does and does it well. Everyone in the shop is so nice and go out of their way to make each customer have a wonderful experience.

Ha
Review №7

I went to go get a full set of acrylics w no chip polish. the lady was rushing to get my nails done and she cut part of my cuticle off and started bleeding. my nails were uneven so i kindly asked her to make them shorter and even and she gave me this dirty look and very unprofessionally cut my nails but they were still too long. after the nail polish was applied i gave her my card to pay and i get a receipt that said $50.00!!!! the end results of my nails was definitely NOT worth 50 dollars. it was my first time there as well and i heard many good things about this place but ended up being so disappointed. i do not know if i would come here ever again.

Ka
Review №8

My daughter and I have gone here twice. We had very nice experience both times and our nails were beautiful. Cindy could not be sweeter! We will return and tell everyone about the wonderful services we received!

Na
Review №9

Excellent overall service.

He
Review №10

She wasnt very thorough.

am
Review №11

Worst customer service. Came back after less than a week because my no chip was already chipped. Was laughed at and told it is my problem. While receiving service, the tech said each nail only needed to go under light for 1 min, when I asked about it she told me to not ask questions and that’s how this polish worked. Bad service, rude workers. Not even worth the convenience.

Je
Review №12

I had broke off a natural nail and wanted a gel manicure. The fake nail they out on ended up just as short as when I came in due to overfiling. The nails were nowhere near the same shape. At the END they charged more than they said and informed me tips cant go on credit card but I could go to Nordstrom and get cash out for that and come back. They also put an upcharge on for using the card. So I went to Nordstrom and then out into the parking lot and left. A tip? Riiiight.

Jo
Review №13

This is the second time, Ive made an appointment and have been sent away because they are too busy to take my appointment! What!!!! Absolutely ridiculous. I cant even Express how I feel right now. Stay away from this nail salon. Its not worth the frustration.

Ka
Review №14

One of the so called owner name Cindy did my nails when we were in the process of getting them done she had hurt me all she said is she was sorry... She had cleaning out the nails and jst because there were alot of customers she tried to do her job so fast she hurt me .. Ive been trying to come back and speak to the so called owner all they say shes not here and now the new excuse is that they changed owner/manager.. I went up to mall management and they informed me thats they have not switched owner/manager... Dont come to this location. My nail is about to fall off and they dont want to be held responsible. And the staff there specially this old man was so rude when I tried to get info like when she will be there...

Ka
Review №15

Prefect place, everyone was nice, very clean and did a good job on my nails .

Ca
Review №16

I made an appointment with this please two hours before and they told me they don’t have time when I went there they are just sorry people they used to have a nail shop in the mall closed down because of their bad reviews I will never recommend this place to anyone to go there. NOT FRIENDLY AT ALL

Pa
Review №17

They are the best of the best !!!

Information
17 Photos
17 Comments
3.4 Rating
  • Address:5 Woodfield Mall #G100, Schaumburg, IL 60173, United States
  • Phone:+1 847-252-9128
Categories
  • Nail salon
Working hours
  • Monday:11am–6pm
  • Tuesday:10am–9pm
  • Wednesday:10am–9pm
  • Thursday:10am–9pm
  • Friday:10am–9pm
  • Saturday:10am–9pm
  • Sunday:10am–9pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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