Our Tech Arseniy was prompt, courteous, polite and followed masking protocols and wore foot protectors when entering the house which was greatly appreciated. The repair was more extensive than originally thought but was completed satisfactorily. The repair was mostly covered under warranty as Air Now installed this particular unit.
Our technician was very helpful in explaining everything to us about the A/C. He also provided great recommendations to help save money. His customer service was awesome! Thanks again!
I called around for prices and had another specialist come out and give an astronomical price. It’s scary if you know nothing about air conditioning repair. An ac tech could tell you anything. When the tech from air now was complete after spending a lot of time on my air conditioner he gave me the bill and it was more than fair. He fixed what needed to be done without overcharging. I’ll use this place from now on with anything ac related and refer others to them.
Chris performed our semi-annual maintenance in a professional manner. He was very polite as well. We feel Air Now is a quality service provider and highly recommend their services.
My service technician, “L.G.”, was the best tech I’ve had thus far. He took the time to troubleshoot an issue I’ve had and made it better, which no other technician has been able to do. At the very least, I can say AirNow has hired a quality technician, (which is not always a guarantee) that showed up on time, performed a detailed maintenance on my unit and was extremely friendly. The boss should pay attention to this man who went the extra mile.
Highly recommend! The staff is very professional, polite and respectful. Always on time. Great customer service.
I was told by Quinn I needed a new blower that would be 348.50 gave him a check had another company come out as it didn’t make sense on a2020 a/c system and was told it was the themostat was programed to have the blower run after it was messed with I would not recommend this company
We had a brand new LG system and all new ductwork done in our home that was built in the 80s. The guys were extremely professional and informative, Jim- our original tech- was kind and constantly checking progress, and overall I feel confident in the system and new duct work. They have been responsive even after installation as far as making sure everything works smoothly and efficiently. Would definitely recommend!
Greg has taken care of my systems for over 11years.He is knowledgeable and professional. Greg always discusses and demonstrates all concerns. I sincerely trust him. He cares, and is respectful of my situation.
Greg was very Professional, on time appointment, great communication and excellent information provided for our needs.
The salesman Jim was very knowledgeable, and from there the techs that came to install the system were great. Good price, but more importantly Great service. New system in, with the changes I wanted, and old system out within 4 hours.
Very good technician technically, but should have sent quotes for upgrades and improvements. Air Now came highly recommended but I do not feel I was treated fairly. The technician did his best to request from management that the appointment be discounted, the part was charged at a premium and they did not encourage the service agreement that the technician recommended.
Jim V. made time to talk to us about our HVAC replacement. We were impressed with his professionalism, knowledge and experience. Air Now impressed us as a reputable company. Unfortunately we could not reach a satisfactory price point. Thank you for trying Jim.
Our new home was hot as could be, the ducts were incorrect size and installed improperly, AC was end of life. Air Now was out same day, quoted us for new duct-less AC units, remove old unit, completed in just 2 days. Highly recommend! Brrr
SERVICEMAN QUINN WAS OUTSTANDING -- BY FAR THE BEST A/C MAN WE HAVE EVER HAD! HIS EXPLANATIONS OF ALL WAS COMPLETE AND CLEAR. HE IS CLEAN, PROFESSIONAL, AMIABLE, KNOWLEDGEABLE, AND GREAT IN EVERY WAY. DEFINITELY WE WILL CALL THIS COMPANY AND REQUEST QUINN AGAIN!
AC failed Wednesday night and finding a vendor who had stock and would do a turn-around install with a tropical storm expected any minute was a tall order, but Air Now came through! The team was great and then installation went off without a hitch. I would strongly recommend Air Now.
RJ and Don arrived at my house at the appointment time scheduled --- a good start to a productive meeting. They were there to diagnose a problem cooling a guest house that had a unique set of circumstances which made a diagnosis difficult. They conducted themselves in a professional manner and left me with the feeling that I had made the correct decision to have Air Now install a new York hvac system in my home.Thank You Air Now
Prompt service, neat and clean and a seamless installation.
Jim VerWys was the most knowledgeable and helpful of the few companies I called to give us an estimate. Jim assessed our situation in depth and provided a fair estimate. I will use them from now on.
System was installed today. Technicians Rocky and I didnt get the other Techs name were on time and pleasant. I asked to see the unit when it was brought down from the attic and as I wondered there was not mold inside the blower only on outside and external components. Phillip did say that the components could be replaced but it would be cost effective to buy a system because the warranty would cover future issues (I do doubt that warranty will cover future issues). Tech did show me the spots that had mold. Oh well, Phillip couldnt see the inside only his opinion. I was surprised that my compressor was a down grade from the previous one and for what it cost I am a little disappointed. Always require that they give you all the information instead of just System. When you buy a car they do tell you that it has an engine, transmission and tires along with the specifications. Phillip did call me and answered my questions and said he would email me the information I asked for. Techs cleaned up debris and left. So I dont have to replace it again in 5 years, I will get a maintenance agreement (partly because the filter is now in the attic and I cant change it and the humidity in the attic I think I need to stay on top of the serving to possibly avoid VOIDED warranty).Previous review with date corrected: I bought my home in Oct. 2020 and wasnt sure when the 2016 HVAC system had been serviced last so I scheduled appointment. Phillip arrived on time and was very pleasant and thorough in the inspection of the Air Handler in the attic of my garage. He came in and showed me pictures of the unit and explained that the unit and electrical are covered in mold and recommended a new unit be installed. He said the 10 year warranty was only for the original owner and was void due to lack of service. I agreed to getting a new system put in. The 4 rating is because the proposal has very little information on it regarding what is getting installed. Only says York 2 1/2 ton Heat Pump and 5K Heating Output and Seer 14. When I called Phillip to ask him for more information on the agreement he said When you buy a car they list engine, transmission and tires on the bill of sale and that I am getting an entire system. As I said that is my only comment at this time as I am getting the unit installed tomorrow.
I called to have them come out and service my unit. it was working fine but just needed maintenance. The tech said i should just buy a new unit so he didnt service it, but charged me $99.00 anyway.
Semi annual inspection and service!Well done!
Very satisfied with their service!! Prompt, courteous, professional.....had my a/ c repaired and running in the allotted time they said they would. Wouldnt hesitate to recommend them to family and neighbors.........give them a call if you need great service!!!
Totally impressed with technician. Pleasant, knowledgeable. Tech is the best I have encountered in the 22 years I have owned this house
They installed an Air Purification system & replaced a UV bulb. I expect a new vent cover on the cold air duct and plastering to be completed around both newly installed cold air and hot air return vent holes to finish the cieling openings.
The technician arrived on time he was respectful and knowledgeable. He took the time to explain what he was going to do and made some suggestion on what i could do to extended the life of my unit.
Got there fast to price out a new unit for my business and the install should be real soon. Very professional very fair pricing
I would highly recommend calling Air Now and make sure you ask for Jim VerWys. While I ultimately decided to take a different route in my AC decision Jim took the time to really understand the project and my needs. He was professional and answered all my questions in a way that I felt he was educating me and not selling me. I wouldnt hesitate to call again! It truly was refreshing meeting Jim and getting an education on AC 101. Thank you!Air Now you have a true professional in Jim he represents the company well!
Arson was real knowledgeable polite and did a good job not like the other guys hes a good man you make a company proud today
As before I am very impressed with Lonnie your service man. Not only was he prompt, which is unusual these days, but also very professional, courteous, and thorough. He not only performed the service timely and correctly he was also very good at explaining issues that may arise. I also have an issue with the size of the thermostat, and he went out of his way to find out how we could rectify the problem including setting up thermostat readings on my phone. Lonnie is truly an asset to air now and I certainly hope that he is regarded as such thank you for providing such a good service and excellent employee.
The AC company scheduled the maintenance visit and the technician called to say he was on his way and arrived early performed the periodic cleaning of the unit and changed the filter and checked out the functioning of the unit and was pleasant and respectful
RJ was great. He came to access the problems with our Air Conditioning Ducts. The man definitely knows HVAC. He was clear and articulate in his explanation of our problems and gave us several options when we decide to go forward. Thanks RJ you made a difficult problem much easier.
Lonnie was a very and knowledgeable technician. We had a blockage in the line and it took a lot of time and effort to clear it, but he cleaned it and it is working well now.
Brian was professional, knowledgeable, on time and very nice. He took care of our family homes one right after the other. I would recommend him to anyone that chooses Air Now to maintain their home.
He was on time very friendly knowledgeable and answered our questions to our satisfaction. Very neat and cleaned up mess left buy former company. Many thanks for job well done.
Quinn was very professional and knowledgeable. We are very pleased with the service we received and the suggestions he made.
The tech that came to my place to do a/c maintenance was so pleasant and thorough I want him every time to do my maintenance. Thank you!He restored my trust with AirNow. He gets 5 stars from me!
Exceptionally responsive team. They explained various options for our needs. We chose full HVAC system and duct replacement. The team was very courteous, and explained each step in detail. In/out in 3 days. Highly recommended.
I can’t say enough about our experience with Service Technician Mr. Arsenly Kushnir. He came out and diagnosed a leak in the evaporator coil filled the system with Freon so we didn’t go without A/C until he could come back and replace. Not only did he have it replaced in 2 days, he checked and triple checked all connections for any other leaks. He went above and beyond making sure everything was sealed all the while answering every question we had along the way. Air Now is very lucky to have such a knowledgeable and thorough employee who takes the time to explain every step to the customer. We are extremely HAPPY and COOL customers.
The the office staff used phone etiquette which is a rarity these days. They were kind friendly and very responsive to my needs.My home oversight was done by Greg and he was very professional extremely knowledgeable as well as very courteous to my needs here at home.The insulation crew that came in Jose and Eli were very sociable polite and professional. They were meticulous on their installation and picking up their trade litter.The follow-up after installation was courteous and prompt.As a retired adter 47 years as an Engineer & Service Technician for the U.S. Air Traffic System (aka FAA) I would like to say...If there are any doubts put them to rest I would highly recommend these people and this business.
Would highly recommend them to anyone for ac services. Quinn the service technician was extremely knowledgeable and helpful an explained why the ac wasnt working properly.
Professional with state of the art equipment, knowledgeable sales(Jim and Jack), installers were friendly and answered my questions and were not rushed(Dierk). Very neat with cosmetic results. Very happy!
GREG WAS VRY PROFESSIONAL AND INFORMATIVE ALSO THE TWO GENTLEMAN THAT CAME OUT FOR THE INSTALL WERE VERY PROFESSIONAL AND DID FANTASTIC WORK
Competent, friendly and reasonably priced. Based on my experience I would highly recommend Air Now.
Technician was very informative on what he was doing and ways to improve the ac system. He. practiced all social distancing requirements, and left work area as it was when he started. No question theyll be who I call for either next service or repair.
The technician, Brian, was at my location for an hour, doing a thorough checkup. He worked both inside and out, and cleaned out the lines. Wore a mask and shoe covers. Included a new furnace filter. Very professional.
My wife called she was like a little girl on Christmas. She has Chronic Health Issues need heat. She went online saw all positive reviews called made appointment. Quinn was the technician very courteous, professional fixed problem within 15 minutes. He doubled check few times to make sure was working before he left. My wife said if she could rate a 20 she would, we highly recommend Air Now especially Quinn.Wife Kathy Serreia
Tech was polite and informative. Work was dome in the time slot promised
Job was well done. The installers were very professional. They covered the floors with drop cloths and when they were done cleaned up everything.I would be happy to recommend this company.
Jim VerWys has been invaluable in regards to our A/C Odyssey, & we couldnt reccomend him or thye whole Air Now Team mor Highly!
Air Now blew my away today! I called Air Now at at 12:30 and Arseniy arrived in less then an hour. Arseniy diagnosed our system, gave me multiple options for repair/service, and had cool air flowing in the house within an hour. This was such a relief as it was quite HOT in the house and had been for days. I definitely recommend Air Now! Arseniy was polite, knowledgeable, and great to work with.
If you need any AC or heating services, look no further than AirNow for an honest company with integrity! Make sure to ask for Arsen and Quinn. These guys went above and beyond. They were very pleasant to work with, completely transparent & honest about the repairs, and charged very fairly. Its tough to find an honest company nowadays, but these guys are the real deal!
Very professional. Very informative. Offered possible upgrade solutions
A very thorough and efficient team. Masked and clean. Very pleased
Installed new AC last yr and did 1 yr follow upPleased with the service. Would recommend this company.
Greg Grannan is always on time, courteous, and professional.
Today I had Quinn O. service my AC system. He was very pleasant and knowledgeable. Because of COVID 19 I was also comforted to she Quinn wearing his mask appropriately, not all service technicians comply with this. Thank you, and of course I renewed my contract!
Our phone call for assistance was answered immediately with prompt handling of our central air conditioning concern. Daniel was thorough with his system checks and was very informative when answering our questions.
Brian was very nice and professional and explained what he did. I would highly recommend this company.
Quinn, the service tech, did an excellent job of servicing our AC unit. He was helpful and informative on how to get the most life from unit
The service was outstanding. The sales manager and installers were all outstanding and professional. They did an outstanding job and provided a 10 year warranty. I will recommend this company to my family and all friends. Greg Grannan is an outstanding salesman, with an great back ground and experience in the heating, air conditioning and ventilation systems. He is a supper performer. Great job Air Now!!!!
Brian did a great job, He thoroughly explained everything he was doing and answered all my questions. He is a good asset to his employer.
I am happy wirh the tech,and his ability to identify the problem and resolve it.
Very informative. Gave advice regarding failing system. Prompt and helpful.
GREG WAS EXCELLANT. I ONLY WANT TO DEAL WITH HIM
Arseniy was the technician who showed up and he was great. He was very thorough and explained everything he was doing. He went above and beyond and spent hours in a very small crawl space fixing some duct work. This company has been a pleasure to work with, and i cant say enough about Arseniy
They are setting the customer service & experience bar high for competition. Every time Im left with more knowledge & always feeling confident that we made the right choice when calling Air Now. Always my first and only recommended A/C company.
Great experience. Dan was quick and efficient and knew what was needed to be done. Very satisfied.
The service guys were on time. They wore masks and shoe coverings. They were fast and hopefully through.However, they did not follow my instructions! The filters I ordered online did not arrive on time so I had them show me how to replace the old ones and install the new ones when they arrive! However they replaced the two filters and charged me for the new ones! Now I have to call the office and straighten this out!!
I called looking for a new a/c unit. They came out the same day at 7pm. Greg make me feel confident about the unit they suggested. The unit we had was not big enough for are house. He spent the time to explain everything they would do and how they would do it. They came out the next day and installed a York a/c unit. ( good thing it was the middle of summer and hot) when I called other companies they said a week to 10 day to install a new unit. The guys who installed the new unit worked fast and left my house clean. They also had patience with me, I ask a lot of questions. After they installed the unit and had it running, they stayed till I was satisfied everything was working as it should. Greg called me the next day just to make sure everything was OK. Next time I will call air now first. I would recommend them to anyone. Thank you
Good price, excellent installation service Dan was knowledgeable and very helpful
Air Now has consistently done a very good job of providing the annual maintenance for our heating and air conditioning system for the last several years.
This company is great! Their technician was amazing! He would not leave until EVERYTHING was as good as it could be. They are on time (if not early) thorough, knowledgeable and honest. Reasonable reate and we appreciated that they did not try to up-sell us when they may have had reason to do so! We will definitely call them again!
From the beginning speaking with office staff.... understanding,concerned, pleasant, efficient, and addressed all concerns immediately.Phil who initially came out..(tech/trouble-shooter /diagnostician/True professional)Went way above the typical call of duty.... in comparison to other companies..... in other words he & his company (Air Now) is going to solve every and any issues. Answer every questions and help us arrive to the right course of action to take.....He came out many times during the new installation and total replacement of ductwork which was very difficult as it was under a mobile home.... to ensure the installers had no questions, no issues and offered support to them constantlyThe installers of the ductwork should be honored I’ve never seen people work so hard and diligently in my life...Phil also came out several times after instillation just to be sure everything was working perfectly.The cold steak hit two days after instillation... and unfortunately new thermostat wouldn’t transition to heat..Within 22 minutes technician Arseniy arrived and detected glitch in thermostats.... resolved issue ... yet continued to check repeatedly... heat /cool, new unit and full inspection of duct work !Again professionalism, thoroughness, courtesy is exceptional...Rarely do I do surveys but when one see Exceptional professionalism,quality work and courteous customer service...I just had to share with anyone in need that is seeking honesty, pride of workmanship,real problem solvers.... Call them... they are the REAL DEALMaxi
As requested, Lonnie the service person called me prior to arrival and was on time. He was polite, professional, and informative. He adjusted my thermostat and serviced my AC.
Needed to have our routine A/C maintenance done and Air Now didnt let us down. Showed up in the allotted time frame that they gave us. Lonnie did a thorough evaluation of our unit and he answered the numerous questions my husband threw at him about A/C units and UV lights, etc. Highly recommend Air Now for your A/C needs. They replaced our aging air ducts last year and we were very pleased with their work.
All the items listed didnt happen at once. I have used Air Now for anual maintenance for years. When my old system died they replaced it at a fair price that day. Just recently had to get a repair after 4 years. Again on time and very helpful. The tech who made the repair missed one item. When I called they had someone out the next day.
Air Now provides me with dependable and quality HVAC service. Their technicians are courteous and helpful. They take the time to explain what they are doing and recommend preventative maintenance actions that I can do between service visits to keep my unit operating better.
Quick response to my needs and very professional.
I was appreciative that they brought up the benefits of adding an ultra violet light. Having owned an HVAC company before retiring to Florida, I would like to comment on their professionalism and their courteous manner and knowledge of HVAC. I would have hired either one of them.
After being frustrated speaking with several other companies, the technician RJ Moscone knew what he was doing and got the system running Not only right away, but the AC system never ran this good since we have lived here in Coral Cove apartments. This technician lives in this unit and wanted to give us a chance to see the quality and knowledge he has to offer from over 15 yeara experience. And repaired the air conditioning system at no charge under the circumstances of allowing his company Air Now the chance to service maintain and or replace the HVAC systems here at Coral Cove. Not only was he a professional and courteous by the way he was proud to represent them. And finding out he was just an employee, we at Coral Cove will attempt to try them out as our HVAC service provider. Ive never seen an air conditioner almost 20 years old run as efficient and as cold after he was done. If you ever use this company ask for RJ. This gentleman has pride in his job and not only is good at it but during conversation found out he chose HVAC as a career. When you meet someone that says their job is not a job, but something they enjoy doing, not only have you found a needle in a haystack to help you with your needs, but most likely a reputable company that stands behind their products and employees. I highly recommend air now ocl looking for maintenance, service and repair, or to purchase their necks high efficiency HVAC system. Our technician today was here for repair, we were informed upon request he also does maintenance and can help as a comfort advisor to help find the best fit systems and equipment our needs require. RJ we want to thank you for helping us out in this late night situation, and also the availability of your email in order to complete tonights extraordinary service. Thank you for taking care of these issues at 11 p.m. when we could not get ahold all of our now old AC company
Respond quickly when AC needs repair and installations are quick.
I was charged $99,00 for a Sales Pitch. Repairman said what I thought problem was, was wrong. My bug man fixed it the next day for free. Pipes had fallen on duct work. Your man wanted to sell me all new duct work without looking.
Very professional and informative nice experience felt very comfortable when he was explaining what he had to do to fix the problem and how it works to maintain the unit
Awesome customer service. Great techs. Supee knowledgeable, honest, and reliable!
Lonnie was professional, courtesy and went above and beyond to provide excellent service. From scheduling through completion of service Air Now is a pleasure to deal with.
High pressure sales, trying to sell items I felt was un-necessaryWill not call on this Company again.
Brian was professional, thorough and very service minded. High 5 for sure!
Tried very hard to get us what we needed but due to supply issues nothing was available.
Jim was exceptional. He brought to my attention issues to consider that no other company mentioned. I was extremely pleased with his professionalism and the courtesy he provided. Jim was very knowledgeable and walked me through everything that would be provided in the service. Without hesitation I highly recommend Jim and Air Now!
Installers were very pleasant and installation was completed in a timely manner.
From scheduling to renewal, they make it easy. Showed up as promised great job.
How did excellent experience with the service tech he explained everything and also pointed out my ability to save money by signing up for the maintenance plan which made sense as you may notice I’ve been a customer for over 20 years and there have been 50 service calls that I have paid for between this unit in my unit in the same building number for 18 and I appreciate the knowledge man that you’ve given me and I highly recommend my service tech that came yesterday and want to thank him personally for taking care of the problem and Helping me save money and time I’m scheduling by setting up the service plan phil bostock
I had Steve out today and he was very knowledgeable, and had great customer service. I had a few other companies try and fix my problem and they tried to add on other needs that were not needed. Im glad I found Air Now. The experience I had with Steve was top notch. He kept me informed the whole process and would not leave until he was certain he had fixed the issue. You have a customer for life.
Technician was very good. He explained everything he was doing and recommended some optional items to be installed . I declined those items at this time.
Had an unexpected outage with My A/C unit in the middle of the week. The attention to detail, promptness, and professionalism was 5 - stars across the board.This was my first time using this company but the Technician Mr.Moises not only answered any questions or concerns I had but also serviced my A/C unit and had it operational in record time.Definitely will use the service again !
Have used Air Now for the past 10 years, including new installs and maintenance. Always professional and thorough. Would highly recommend them for any HVAC service.
Great service!! Very professional staff, would definitely recommend.
Had Air Now replace a aged 17 yr unit with the new quiet start York system . Very good super professional installation team. Could not be more pleased with the whole experience.