The crew was fantastic! Communication was top notch which usually doesn’t come with most of these types of installs. Crew arrived on time and were very professional and courteous. Appreciate their communication when asking to park in the driveway, etc. The install was equally pleasant. They did a wonderful job of cleaning as they went and made the space tidy before they left. Appreciated the photos of serial numbers so I could make sure I got the new system under warranty. AC unit is working well and everything was installed A++. Will definitely use this company again.
Randy was great! Took the time to explain everything to me and was in no rush. Did a good quality job. I will be using them in the future Ian referring them to people
I have been getting my AC maintenance by Jesus for about five years and have always had great customer service. Responds to calls in a timely manner and is very dependable.He and his associates always treat me like a real person and not just “some job”. Very professional and explains things step by step as he is working on your AC unit. Doesn’t try and sell you on service you may not need.I highly recommend So Cool Service.
Awesome service, very detail oriented and very clean! I would definitely use them again!
Our AC hasn’t been cooling for 2 days. So Cool came recommended from our neighbor & I was hesitant to call first because of pricing. Their rates are reasonable & everything came out less than what we were expecting to pay!!! Their service was TOP NOTCH & they even welcomed you to watch & see what they did so YOU can fix the problem next time!! We will definitely call again if we need maintenance for our AC in the future.
Jesus was responsive, polite and engaging. He found the problem quickly and followed through with getting parts and getting it repaired. Im grateful we could keep our buisness local and help our community.Thank you!!
Great team friendly, honest and reliable people. When I called them at night time in less than 30 minutes they showed up and figured it out what’s wrong. If you need AC service definitely I will recommend So Cool service. As a satisfied customer thank you for the job well done.
I was having issues with my AC leaking so I decided to call So Cool Service and Jesus immediately scheduled me for same day service! He showed up right on time and straight to work he went. Our issue was fixed immediately at an excellent price 👏 We will definitely use So Cool Service for all of our AC needs!
We have used So Cool several times recently to take care of rental properties. They have provided outstanding service. They are prompt, reliable and trustworthy and have been very helpful and easy to work with. They have kept out older units working well at a reasonable cost. I highly recommended them.
This is the best company Ive ever called for services. They came well after their normal working hours just to make sure we didnt have to sleep in the humid Texas heat another night. They are professional, friendly, honest and efficient. They explained everything. The prices were more than fair and we finally had a good nights sleep in a cool house. So Cool gets the job done, day or night.
I had reached out to SoCool on a Friday before Memorial Day and by the next Friday they installed and replaced my unit both inside and outside.They also took the time to explain all the preventative maintenance to keep our unit running at maximum efficient and hopefully minimizing future maintenance. All in all they were great, hard working and wasted no time. The job was completed in a timely manner and my wife and I are very pleased with our new system and our knowledge of the system thanks to their explanation. Thanks again SoCool!!
They where very helpful and completed the repairs quickly for it only being a one man team, The whole process was very clean and he did not disrupt anybody inside the house. 10/10 Would recommend.
Outstanding service!! Jesus, Albert, and the rest of the crew were very professional, personable, and honest. They took the time to do their homework to give us a thorough and very competitive bid to replace our aging system. Scheduling was very convenient and our old unit was out and our new unit in within 48 hours. We highly recommend So Cool to anyone looking for a new system or a service call.
Mr. Martinez was very nice and professional. He was able to squeeze me in his busy schedule and came out to fixed my AC in less than an hour. His prices were fair and cheaper than anyone around town. Would highly recommend.
My A/C went out, I called and they came the same day, ordered my parts, even checked if my unit was under warranty (no luck) & installed parts. My unit was back in business!!! They recommended a blower wheel clean due to allergies and they did it plus gave me tips on what I needed to do myself monthly. They did an awesome job. Fast & reliable!
The So Cool crew arrived at my home yesterday at 7 am and began ripping out the old ac system and installing a new system. They worked together like a precision team. They dont work too fast or too slow and thats what makes them So Cool! At 4:30 pm we had ignition and cool air started coming into all rooms of my home. At a thermometer I had above the thermostat, it showed 92 degrees. At 8:20 pm it showed 85 degrees. I woke up at 3 am and went and looked and it said 72 and it felt like it was freezing anywhere in the house. I upped the temp to 78 degrees, went back to bed, got under the covers and said THANK YOU LORD, it is So Cool. Great company, great service and we will ALL be going to lunch tomorrow, my treat, no committee meetings or votes on this one. Jesus Jr. let me know where yall want to go eat. GREAT JOB AND GREATLY APPRECIATED!!!!!!!!!!!!
The days are HOT and are only going to get Hotter. That’s why I use So Cool service. I know I can always count on Jesse and Albert to help me in the time of need. Their prices are fair and affordable. I highly recommend them for your A/C needs.
Was very reasonable with pricing. Explained everything to where even non experts can understand also will take you step by step all the way
Jesus was great to work with. He responded promptly and was willing to answer all my questions in detail. The repair works great. Highly recommend.
So cool service is great. We had the best service at my sister in laws house in Kyle,Texas. Very reliable and got the job done fast. Thank you so much Jesus Martinez and Albert Medellin for you hard work!
These guys are talented and hard working. They dont leave until they reach perfection, even at 2 am.Thanks again So Cool.
Jesus came through the day I called without any hesitation. It didn’t take very long to find the issue let alone install our new unit. I am very satisfied with my decision. I definitely recommend So Cool to anybody looking for HVAC service.
Man this company is the best of all, my A/C needed freon and we were in need of our AC to wk, cuz we look like a Mexican house wit all the windows up and a box fan in each window cooling us off in this hot weather. Props to them for showing up quickly when we needed some help. If I had 2 an extra pair of hands I give them 4 thumbs up.👍👍👍👍 Thanks guys!!!
Very pleased with this service. Glad to find local service. Have used other companies in the past and will stick withthese guys from now on. Quick, reliable, and reasonably priced. definitely would recommend these guys! 👍
So Cool did a wonderful job on my A/C. The job was done quickly the price was fair and the men were kind. I plan to recomend them to my family and friends.
These guys are super! Jesus and Albert are honest and straight forward. They took care of our home AC as well as installed a new unit in the office. When it came time to sell our home we called them for a final inspection, both units were good to go. An AC guy for the buyer came in and said he found a possible leak. We called Jesus, he came back to the house for a double check...free of charge...and found NO LEAK. We called in a 3rd party AC guy to satisfy the buyer, the AC checked out perfectly! No leaks, everything was working as it should. Thank you Jesus and Albert for doing your part to help us sell our home!
Outstanding service... AC went out in the middle of Texas hot summer... after waiting around for others to call me back for time of appointment, neighbors recommend calling So Cool services. I called at 510pm hoping to set up for first thing in the morning next day but to my surprise he said I’ll be there at 6! He showed up checked our unit and was very honest about the options we had. We decided for a new unit and the very next day we were up and running with a newly installed unit! Everyone that came to the house was very polite and hard working! Definitely 10/10 recommend to call them.
Jesse and Albert were very professional. Jesse always provides excellent service. I feel like family when I deal with SoCool AC. I highly recommend them!
My air conditioner recently stopped working, I called So Cool Service and they were there the same day. Turns out my evaporator coil had prematurely corroded and developed a leak. Jesus told me all the options I had and the pricing that went with each option. Since my system was 9 yrs old I decided to get a new system installed instead of sinking more money into a troublesome system. They helped me with financing and the next afternoon they were there installing my new system, they wanted to make sure me and my family had as little downtime as possible so they worked well into the night and by 5 am that morning I had a new air conditioner cooling my home. They went above and beyond in their efforts and no other company would do this. If you need air conditioner work call So Cool Service, you wont be dissapointed.
Both technicians are very knowledgeable and quickly resolved our AC issue. Will always use them for future calls! Thanks for the excellent and quick service!
Jesus came at a moment’s notice. He was very professional and worked quite swiftly. His expertise and knowledge left us feeling at ease with our AC unit leak knowing that it was going to be taken care of. We would certainly call him back for any issues in the future that may arise.
Very pleasant, professional, neat,organized gentlemen. I would reccomend their service to everyone.
Our old A/C was 31 years old. When it needed maintenance or repairs over the years we always called Albert and he always took good care of whatever it needed. It finally was going to need quite a bit of work and parts to repair it. Albert suggested that we consider replacing it since it was so old with a more efficient unit and explained the different options & prices and helped us decide what would be best for our house. Jesus, Albert, and Jerry came out within a couple of days and had the new unit up and running sooner than we expected. These guys are the best! Very Honest and professional and SO COOL.
The guys were absolutely amazing, very polite and explained everything wonderful! I recommend them for anyone who needs help with ac/heating!!
Highly recommend these guys, they came out last weekend, replaced our a/c unit, very professional and knowledgeable!!! They helped me out by trying to fix what we could til I could afford the new unit. Honest great people.
I had trouble with my AC around 7 in the evening. I called SoCoolService thinking that they might not be able to help me till the next day or the day after that. They came and fixed my AC at 10 that evening and didnt leave till 11:30 at night. That is the best customer service Ive ever experienced.
Highly recommend So Cool Service, LLC. Recently had to replace our AC system and they did a great job! Very professional & great customer service from these guys!
Called the guys at So Cool to fix my air conditioner that stopped working. They were quick to get out to my home and got my AC working right away. Highly recommend So Cool.
Great service! They explained everything that needed to be done. They had to stay late to get job done. Very satisfied.
Jesus and the boys were amazing. Our AC was rigged up pretty nasty and he fixed everything perfectly and knew exactly what to do. Friendly and super-efficient service, would recommend to anyone in need.
Jesús came out and was absolutely amazing! He explained things well and was fast and efficient. Great service!!
We highly recommend So Cool Service for all your Professional, Prompt, Friendly and Affordable Heating, AC and Refrigeration needs. We encountered a heater issue on a cold sunday morning So we called So Cool Service hoping they would come out on a sunday to see what the problem was. We spoke with Jesus, he arrived shortly after the call and described the problem and the solution to fix it. He even had the part we needed on his truck brand new so we didnt have to wait another day or two for the parts to be ordered (that rarely happens). Jesus had the unit fixed in a timely manner, he was very professional and detailed in explaining what he was repairing and the cost (which didnt break the bank). As Jesus was finishing up and packing up his tools and things he tells us that just as we called he was on his way out the door to church and enjoy the day with family but instead came by our house to check out the heating unit. What amazes me is that he put his family time and needs aside for my familys needs. You dont see or hear that every day from companies. I am truly blessed to know i can call and count on So Cool Service for my future Heating & AC needs.
Quick response, knowledgeable about the product and quality repair. Would definitely recommend to a friend!!!
Excellent work. Jesus and Alberto were very professional and answered any questions we had. 100% recommend this company.
Jesus and Albert were professional and conscientious toward the install of our A.C. system. Very personable and helpful throughout the whole process from the bid to final walkthrough.
I just had a new system installed by SoCoolService and this company is second to none, couldnt be any happier.
Very professional!!quality work,and work was done within estimated time..highly recommend!!!!
Friendly and fast service with fair pricing!
Great, friendly service! I highly recommend So Cool!!!
I was very satisfied with the service I received with So Cool. Two other companies gave me estimates, but misdiagnosed the problem. Extremely personable and I highly recommend them to anybody