Im coming up on 11 years here and Moeen has been the BEST property manager, hands down. He truly cares about the community, the people, and is committed to helping everyone.I was very impressed when I saw one of the first things he did was add beautiful landscaping throughout the complex. I knew right away we had a someone who cared and wanted to make things better. He is very responsive, responsible, and respectful. The next manager has big shoes to fill!Elena also been very helpful and courteous. The cleaning crew who cleans the laundry rooms and property grounds does a fantastic job too!This is a very family friendly community. Ive never had any problems with disrespectful or rude neighbors. Ive made several friends and would recommend living here. The prices are more affordable than most apartments.

I love this place, I’m been living here almost 3 years and the staff is awesome Moeen and Elena are the best. They are really kind and helpful and the maintenance guys Are great! I’m glad to live here, always clean and drama free community.

Lived here for 2.5 years and loved it. Moeen was awesome - easily my favorite apartment manager Ive ever had. On the rare occasions I had an issue, he was always super responsive and both professional and actually nice. Maintenance guys were great too, repairs were handled quickly and they would wave and chat whenever I saw them around the complex.

Almaden Terrace is a very family friendly environment and quite property, definitely recommended! I moved to San Jose a few months ago and rented an apartment here and I am very happy with my choice. Mr. Moeen, the property manager, is very professional, friendly, and helpful. He is dedicated to his job and always takes the time to make sure that everything is well-organized and the residents are satisfied. If you call to fix a maintenance problem, the management gives you a prompt and efficient response. All in all, Ive had ease of mind in this property thanks to the excellent management team. Thank you!

The property management and maintenance team are great.They respond in a timely manner to any inquiries I may have had.I have lived in two different units, a 2 bedroom apartment and a 2 bedroom townhouse.I’ve loved my experience in both and would definitely recommend this property.

Its all good but the management is bad for now

DO NOT MOVE IN HERE MY FRIENDS RECENTLY TOLD ME THAT THEY SENT THEM A PAPER FOR JUST GOING OUTSIDE AND USING SCOOTER YET THEY HAVE A PARK? AND IF YOU HATE RATS THEN DONT MOVE IN HERE

Its okay, I guess. The people are cool and the front office is nice. I just dont think the price range is cool but thats all on the owners really. Not too humble.

I’ve been living here for a year now, I Heard and read lots of bad reviews about the previous management, but I know that when I rented my apartment it was under new professional management.I like the place and the management is always helpful, maintenance guy’s are really nice and helpful too .For a year I didn’t have any problem, most neighbors are nice and friendly.Few months ago they replaced the washers and dryers and that was a really good move since the old one were not in good condition.

Went to visit a friend it was clean it looked nice

Went there to drop work off for a student. What a nice, peaceful location. Had no idea there was a hidden gem in the trees in Willow Glen

I have been living here for one year the manger Moeen is a really nice person he takes action right away if I had something that needs to be fixed, and the Maintenance guys Armando and Freddy are so nice they know what they are doing very friendly and Respectful.

Very professional management and helpful.The complex is nice to live in .Maintenance very professional and helpful all the time .Thank you

I’ve live here for almost 5 years now we’ve been through 3 managers in 2 years. One never filed paperwork from my previous roommates that left. One towed a friends car cause it wasn’t on the lease and tried to say that wasn’t my parking spot even though its been assigned to me for years. Now the new one awakes us all up threatening emails daily about lease violations. I’ve had 3 noise complaints this year and have never had one before because my tv is on at night. Constantly telling people that we’ll be kicked out for not supervising their kids in the park or keeping trash on the balcony for a day. The dog park has been closed and gates been broken yet we get emails complaining about dogs being off of leashes. Meanwhile if you email the manager with a question he doesn’t respond and instead of owning up to it he says he probably missed it because he’s has so many emails. I used to love loving here and the only thing keeping me from leaving is the rent control. This place is like living in an internment camp save yourself the trouble.

Excellent place to live, very comfortable and the attention of the manager Mr. Moeen to solve any concern is excellent and fast. highly recommended!

***BEWARE*** New management and they are extremely rude! Terrible customer service as said in the other reviews. Almaden Terrace was a nice place before she started working here. She claims to be a pet lover but is trying everything she can to get pets removed. Everyone is complaining about her. This is very sad for everyone here that loves their pets. The ladies that worked here before were very nice and one of them even dove in the pool to save a childs life but yet the new management replaced them! The pool was quarantined for months and no one can use it but we are still paying for cleaning and water usage. Parking is very frustrating. Homeless people are always walking around and throw their trash everywhere. The maintenance workers are surprisingly very nice though. Look elsewhere for an apartment, there are many others to choose from.

No parking for guests...was just picking up my son from a friends house

Thanks Moeen for the good service in everything .

1st time here and already had a terrible experience. My car got towed and had to pay $303 to retrieve it. Im never coming back here again.

ABSOLUTELY NO GUEST PARKING. Nothing. Zip. Nada. I have to live here because they allow large dogs. Been here 5 years. Now able to pay rent online! But its $53 to $71 extra on a debit card.

Just received an email stating that my rent will be going up... I havent lived here since 2016.....Called the office many times and no answer. Emailed several times and got a thank you for inquiring about our 2 bedroom apartment like is this a joke?? Finally got a hold of someone whom isnt even on site saying they will get back with me.Id avoid this place if you can. Been an awful experience since the beginning even got blamed several times for parking in someone else spot...come to find out they had the wrong car and didnt apologize. and PARKING SUCKED!Hopefully I can get a response this way.

Somewhat strict to what we can do with our patio space. Sink gets clogged up for no apparent reason and if you have more than one car, it can be a pain trying to find close parking.the good thing about this place is that its pretty quiete community. The apartments themselves are pretty nice and rent isnt as expensive as other places near here.

No parking and no load zones!!!! = Morris and sons do predatory parking here. So when you get home to drop your kids off they will be waiting until you leave your car and then tow it! Tow fee is 350 dollars.Management changed 3 times in a year ! No consistency. ( Gets worse Everytime)Pool was shut down by santa Clara county for safety and sanitation purposes.11 people lived in the unit below us in a 2bd/2bthLots of trash every whereLost of homelessness and litter all over the place.We left our pull wagon to take groceries up and came back and it was stolen.No one regulates any rules.Lots of drug busts that happen here.Constantly noisy.You park on the street and get your cars broken into. We paid over 700 in car damages .People parallel parking side scraped our new car and did not leave a notice.Notice the gravel feature when you pull up to the leasing office. Roads are awful and the people who drive on them are worse! People constantly speed here!!! The main parking lot lights go out all the time which makes it even worse!Very unpleasant management. No clue on people skills or how to handle residents.Gang members constantly walking the premise. No security regulations.Theres dog feces everywhere. People do not pick up after their pets here.

Ive never lived here, but Ive had to come back to it many times for a family member. No actual visitor parking. If youre visiting someone here, have them pick you up, or take the bus.

No literally no visitor parking let alone barely any street parking for about a half to over a mile. The apartments are great for Uber and lyft customers but leave the vehicle at the old place when you move here and forget having friends who visit that drive.

Fix your walkways and add parking for guests!The management/owners have figured out how to charge their residents for every little thing, including parking. There is ZERO guest parking, as they sell off what was guest parking to residents, and extremely limited street parking. The buildings arent updated from when it was built at all. Such old washers and dryers. Not a well maintained grounds either. Rent is high too.The one saving grace is that most of the residents are great!

Other than how horrible the parking situation is and the horrible water pressure in the shower....I really enjoy living here. They also allow dogs of any size which is hard to find. If the parking was better and the water pressure was stronger this place would be 5 stars!

I never review anything but now I have to! I have lived at Almaden Terrace Apartments for 4.5 years now, and there has been nothing but trouble. Today I finally had enough!! I paid my renter’s imsurance in October 2018 and immediately emailed proof to the office. In November, I got an email to “please provide proof of renter’s insurance” so I emailed it again. I received ANOTHER EMAIL in December saying they had no proof and would terminate my lease! WHAT??!! I took a physical copy to the office, ok all good right? No. In January another email, another trip to the office. Now they have “new management” and I get more requests for proof. I go to the office at 4:30, and the door has the closed sign with the guy sitting in there looking at me. I knock, he ignores me. I keep knocking, he keeps ignoring me. I finally yell through the door, “You asked me for proof, how can I give it to you if you are closed??” He opens the door and rudely says “You can’t read the Closed sign?” I said “You can’t read the door?? It says Monday - Friday, 9:30am to 5:30pm.” He said he was in a meeting and couldn’t talk to me. I said HE emailed ME!! I ask why I am even being emailed when I have provided proof 4 times?! He said “Well you didn’t give it to me.” Super evasive dude. He asks me to forward the email it to him so I re-send the email (FROM OCTOBER) and say “If I get one more notice I am calling the City.” So I walk back to my apartments and I KID YOU NOT, before I even walk in the door I get called from an unknown number by a woman claiming to be the OWNER of Almaden Terrace. She says “If I ever hear you harrassing my employees again I will kick you out of here.” WHAT THE???!!!! YOU AND YOUR MANAGEMENT ARE HARRASSING ME. I have a right to live peacefully in the apartment you rented me. You can’t constantly intimidate, harrass and annoy your tenants with MADE UP and FALSE accusations of violations of contract!! That is beyond rude and dishonest, it is illegal. Also, why do you have my number?? You went in my file for my number??? Creepy. I have spoken to a lawyer but that’s another story.Beyond today’s awfulness, the problem/ with these apartments are too many to count. The laundromats always have standing, rank water and most washers & dryers are broken. The sinks flood sewage onto the apartment floors: it happened me, to my neighbor in front of me, the neighbor to the side of me and upstairs as well. The management refuses to fix plumbing and today left notice that they would charge us for maintainence of plumbing issues. My bathroom is full of mold, I notified them and they won’t fix it, they just keep putting “issue fixed” on the tickets I create in the system. My carpet had mold under the entire living room floor (I lived with it for 3 YEARS without knowing) and I had to take pictures and threaten to sue for any movement. Trash is paid for by us, but the office doesn’t pay it so the trash is usually overflowing into the parking lot. Rats. As in, VERMIN. Rent is constantly raised, but nothing is improved. The balconies are all rotted and dangerous. They show a very nice apartment when you ask for a tour. That is NOT the apartment you will be given - there is no marble. Issa lie.So yeah, come join us. We all hate it here.

DO NOT MOVE IN HERE. RATS ROACHES AND TWEAKERS. THE WORST MANAGMENT POSSIBLE. For anyone looking to move here, I beg you do not. These people will show you a fake model unit, then give you a totally different one. Ive had cockroaches in my apartment from the first day I moved here. Soon after came the mice! They said theyve never had a pest problem but here the handy man is pulling out old poison traps from my cupboards! With in the first two months of being here, one lady had her window smashed out and her car robbed, and I had my steel cable bike locked sawed through as they stole a $500 bike. Youll see homeless all over the grounds and rummaging through your trash 24/7. They wait for you to throw your bag in or sometimes pull it right out as soon as you put it in. Management doesnt feel like they have an issue. They will never handle any of your complaints, they will just say theyll do something and never send anyone. Theyre never in the leasing office like theyre supposed to be for the people living here! One time I had an emergency where they lost my rent check and tried to charge me close to $5,000 grand in rent for a check they lost! They even let me know they found it and still tried to charge me! Besides that when I knocked on the door, they looked at me and said they were closed and had 10 employees sitting on the couch eating salsa during business hours! They make a habit out of shutting off the water in the building 2-3 times a month! Their plumbing is outdated and they shut off every week, then they turn around and charge you $140 for water you didnt even get to use! Might I mention Ive never paid that much ANYWHERE else I have ever lived! When I asked them about it, they said they charge us the difference of their own bill, which is extremely high because their pipes break all the time and let water waste in their systems. But WE, the people living here are responsible for their water problems and bills? If you call one of the many changing corporate numbers they leave you, all they do is say we cant help you because we are offsite, but well have someone call you back. THEN THEY NEVER CALL YOU BACK! THIS HAS BEEN THE WORST EXPERIENCE IVE EVER HAD. PLEASE DO NOT MOVE HERE I PROMISE YOU ITLL BE YOUR NIGHTMARE. Heres photo proof Im not just some angry resident, in all Ill be moving on but I thought maybe I could help someone with my honest review. This place is a dump.

My friend lives here and I tried visiting him. The previous property manager allowed visitors to park in the future resident parking as parking for residents is limited and the way the apartment’s are built there is no visitor parking. I explained to the manager I was gonna visit my friend for 2 hours if I could park in the future resident parking he said no. If you move in and plan on having family and friends over parking is a problem. I hope management does something about this.

I have lived here for 2 years very friendly and calm place to live perfect for pets and kids

Please do not move in here I moved in about a day ago and I already have a cockaroach problem I found little bits of cockaroaches spreaded all over my apartment. Even in the fridge!!!

Extremely rude to my friend and I while touring their apartment. Told us limitations were stricter than the application says. Also have zero guest parking for a second car. No way!

Managment is unprofessional and living here is not worth the price

Pricey but good.

My friend with CANCER lives there, and i miss her.

Its a beautiful place I love living here

Comfortable

Worst management ever! Nothing works and no one is ever at the office. Making getting things fixed almost impossible to get done. They also never answer their phone.

Great apts

Nice complex

Nice place.

Is sucks ass

Nice

If you are going to visit someone it takes 30 to 40 min. looking for a parking lot.Visitor spaces are always busy.

It is a very cozy and very nice place I recommend it the apartments are very spacious

So cute

Very clean or comfortable apartment

Because it is quiet.

I know, live very quiet here, nice place.

The staff is very nice and I dont like the tenants but I have no choice but to be here. They smoke too much.

Take three to go

Very nice apartments