At 2:30 am On 10/5/2021 I went downstairs to ask the Lobby where can I get soda in this place Because the Vending machine was out on my floor and she said oh god can you please put a mask on, which I have no problem doing, it was just late and I was Thirsty, then she said to me your room key won’t work in the elevator so you have to take the stairs and try different floors to try and find the soda machine that has soda, I went to almost every floor never found a Machine that was stocked, everything was out, I Expected a lot more for a place such as nice as this, big thumbs down, and your staff is horrible, won’t be staying here again or recommend it to anyone I know

I normally stay in the other big chain hotels—this was my first time at a Marriott. Parking was easily accessible, as it’s up the hill, connected to the hotel building. Check-in tan smoothly, and I had no issues. Front desk clerk was very helpful and very friendly. Hotel was very quiet; even if it’s on a busy street, the room was serene. The only sound I could hear, was the wind through the elevators or staircase. My room had wonderful views. My room was clean and fresh, as well. My only disappointment is that this hotel didn’t have a place to settle down and have drinks. It did have a breakfast buffet (at $23). There are many places foe happy hour nearby, or restaurants, or shops. Walking distance to Union Square (a block) and walking distance to Chinatown (less than a mile). All in all, good stay.

Make sure to use ʜᴏᴛᴇʟʙᴜʟʟʏ .ᴄᴏᴍ when booking a resort. This web site will compare countless hotel sites and normally will have rooms much cheaper compared to others! Youre welcome :)! This resort is one of the best in this area. I have been coming here for years. If you stay for a few nights you definitely wont be let down.Beautiful views of the city from the upper floors! Great downtown location. Clean and updated rooms. Friendly staff. I cant find anything they would want to improve here. A fantastic place for your SF stay!

The hotel is exceptionally clean, breakfast on weekend only, but overall a wide variety. Parking prices are outrageous. The king size bed seamed not as wide as regular king size, and the room was smaller then I expected.

Worst room condition and unpleasant responses from chat. I am a Bonvoy Titanium member with over 260 nights for the past two years, and have never had such responses of which I was asked to come down to front desk for me to listen to why I wasnt upgraded to next level room with only comment saying upgrade is upon availability. Right, I dont mind if it was last minute reservation and if hotel had limited rooms - though I could see whole bunch of upgrade level rooms on reservation webpage. However, how they had responded over some of my questions about upgrades or amenities they looked very annoyed. On top of this, they had the worst room clean ever - where COVID situation can be sensitive - I could see dust all over the place on top of the table, lights and even toilet. It was disgusting to see around toilet that I was questioning myself if roomkeeper ever cleans it.My wife asked me if this is a 5-star hotel.I really hope they can change.And I will skip pictures for your appetite safety.

The hotel is very good, people there are very friendly and polite, is located in a very nice area too close to union Square plaza, shops and restaurants. Only 3 things I didnt like:1. You should arrive at parking lot before 11pm because they close this one at 11pm and open again 6am, I didnt like it.2.parking lot is really expensive, every night at $70 and isnt included in your rooms price3. Restaurant is closed from Monday to Friday and open just Saturdays and sundays. This is absolutely bad because if yo dont know where to get a breakfast, lunch or dinner anyway you have to find a place even if you are tired and you dont want to go out.

We booked through trip adviser and they said the parking ($70 per day) is included in the rate they gave us. My husband called the hotel multiple times to make sure this was correct and they said yes. When we arrived from our long 7 hour road trip to park they said there is a parking fee and when we asked the front desk about it they said sorry we never have included parking in our rates….? Very wrong of them to put misleading info like that. The rooms are also very small although I’m sure that’s a normal size for San Francisco. I do have to say it is a decent hotel with a nice location overall

The only reason that I did not give this place 5 stars is because breakfast is only served on the weekends. The views are FANTASTIC from the higher floors.It was simply beautiful. There are several eating places nearby,and a Starbucks right across the street!Great Location!!!

Good Marriott, though a lot of the amenities were still inaccessible when we were there, such as the bar and any food. Close to just about everything, so you can easily access a lot of great food places, or take transportation to closeby Chinatown, the Mission, or Russian Hill. Tiny bathroom. Beautiful views, especially during PRIDE month. You can see the bay and rainbows abound.

Beautiful views of the city from the upper floors! Great downtown location. Clean and updated rooms. Friendly staff. I cant find anything they would want to improve here. A fantastic place for your SF stay!

Stayed four nights. Beds and pillows were excellent (towels, too). Liked the shower facility a lot, but the bathroom is on the small side with little shelf space. Friendly, courteous front desk staff. Excellent location and downhill to the Powell Street cable car stopped once the trolleys start to run again...

We stayed here for two nights and at first there was a glitch when we checked in. I was worried when we were told our reservation was not in the system but then that was quickly taken care of and we were even upgraded for the inconvenience. The room was quiet, pristine, and beautiful. On our day of departure, our flight was at 6 PM so I asked Henry at the front desk if we could store our luggage there after check out. Instead he allowed us late check out so that we could stay in our room until we needed to leave. I have never been extended such a kind courtesy and I will definitely be staying here again. It was worth every penny and more. Would definitely recommend for the views, service, cleanliness, and lovely rooms. Thank you

👍LOCATION: two blocks away from Union Square (big bus stop and drop-off, cable car start, and tons of shops) this hotel has easy access everywhere.ROOM: clean and comfy. The three of us stayed in a room with two double beds and it looked exactly like in the pictures with a desk and a sofa. The duvey and the pillows were amazing and the products in the shower smelled terrific and didnt leave my hair a mess.STAFF: not only kind and helpful but actually went out of their way to help us. Special thanks to Kelley for extraordinary service and resourcefulness, and to the tall man at the entrance (whose name I didnt catch) who was super helpful when one of us wasnt feeling well.👎FOOD: we stayed for seven days and the restaurant was closed throughout our stay (maybe due to pandemic restrictions)PARKING: ridiculously expensive at $64 a day when you can find it at $42 just a block away (still not cheap but its SF)INTERNET: worked well, good speed, but I think it should be included with the room as opposed to almost $15 per device per day.

Best experience at a hotel in a long time. I travel frequently, and the customer service here is ELITE. Definitely recommend great location and comfy rooms.

Positive: Clean, spacious rooms for downtown SF also with good views. Understaffed but they were very willing to help with anything you needed. Negative: Have to pay for internet and business center use?!? Not really any amenities other than workout facility.

While i want to give the hotel a 5 star review for the cleanliness and the hair products they offer in room to use, which smells like Aveda. But I cannot. During our 5 day stay, one of the cleaning ladies left our room window open. Mind you, we are on the 20th floor and we have a 4 year old child with us that is on the skinnier side. I was fuming inside. This put our child in danger and people on the street in danger. They are lucky our kid is a really good kid that doesn’t throw things out windows, or doesn’t lean herself on windows. How irresponsible on their half!!! This is a definite no no and I must warn people this happened!

Good location and considerate staff. Rooms are just right. TV channels excellent ..... lots of spirt channels!They should provide free internet though even if you are not a Marriott member.

Amazing location, spacious rooms, very helpful staff and the front desk, unfortunately no valet parking provided at the hotel but there are 2 parking garages within 2 minutes walk but they close by 2300

Great location, comfortable bed and generally nice hotel.

Positive: Loved the room design and how comfortable and clean everything was!

Great room at a fantastic price. Loved the artwork on our floor!!

Clean rooms. Easy check in and out. Professional employees.

Welcoming, warm, as central as it gets, clean and safe. Will definitely consider it again!!!

Kelly at the front desk is very helpful and provide superb service.. Thank you for the upgrade (Titanium Elite)

Positive: It was nice and clean . Negative: The front desk guy was rude and left me there unattended trying to check in around 10pm while he was looking at some guys phone which i 0thought wasnt very professional.

The hotel is open. Restaurant around are open. But the hotel doesn’t want to open lounges or restaurant.

Excellent experience and customer service!!!

Negative: Hotel is not kid friendly at all! Staff are not friendly! The only friendly person was the guy who checked us in. The room wasn¿t very clean. When I asked for extra towels, I was told I needed to go down to front desk because they¿re too busy!

Fantastic hotel in a wonderful location...

Positive: Close to transportation Negative: Too far from fisherman¿s warf.

Elegant, clean, and super close to all the shops.

I had a great stay at the San Francisco Marriott Union Square. It is a modern and well-maintained hotel in a super central location which makes it easy to access everything SF has to offer. Check-in was seamless, hotel staff were friendly and helpful, and my room was spacious with a spectacular view of the city. Only downfall is that the elevators service a ton of floors and can sometimes take a long time so you may find yourself waiting 5-10 minutes to get to your room especially when on a high floor.

Nice shopping place

One of the best stays I?ve had at a hotel in a while. Clean, comfortable, well located, great amenities and fabulous staff. I was particularly thankful for the hotel?s response time when I suddenly had to deal with a sick toddler in the middle of the night. I had new sets of towels within 3 minutes of calling for assistance, a very welcome surprise when trying to calm our child. Thanks for the hospitality!

One of the best stays I’ve had at a hotel in a while. Clean, comfortable, well located, great amenities and fabulous staff. I was particularly thankful for the hotel’s response time when I suddenly had to deal with a sick toddler in the middle of the night. I had new sets of towels within 3 minutes of calling for assistance, a very welcome surprise when trying to calm our child. Thanks for the hospitality!

Terrible service they add extra charges to your card after you leave.

From the moment we arrived at San Francisco Marriott Union Square we were treated so well. We have never been to San Fransisco and had heard a lot of scary stories about the area. We were so pleased at where we picked. We went for an Oakland game and to see the city as well as hop over to Sausalito and Muir Woods. I feel Union Square was a good place to be, transportation was close and plentiful. There were a lot of places to eat and all of the mall style stores were in walking distance as well as China Town and picking up the BART, MUNI, and any of the cable cars, as well as renting a car. We did that to go to Sausalito and Muir Woods. Parking was really NO problem at any of those places and we even stopped over to the Piers that same afternoon and had no problem on a Saturday in early November. The hotel is safe, clean, and the staff is nothing short of incredible. We used MOST of the services and did not have ONE bad experience for the four days we stayed. We are picky and like to be spoiled! They EXCEEDED every expectation.

When you pay $400 a night to stay in a hotel you don’t expect just okay service. This is the reason I gave this Marriott 4 stars. Everything was okay. Just okay.Actually, the service at the member lounge was exceptional. the staff there were extremity friendly and took pride in their job. Room and restroom were clean but sheets had a spot. The whole stay we felt as of the company was trying to cut costs every chance they could. For example, No daily cleaning and purporting that it’s due to to helping the environment. I stayed at a cheap hotel in Vegas the next week and continually thought, man, the workers and amenities were nicer here than they were in San Francisco.

Nice clean place

My review of this hotel is based on being a Bon Voy member who has visited and stayed at many Marriott and affiliated hotels across the world. The hotel is located in the heart of Union Square and close to many eateries as well as access to the tram car and BART station. The lobby is not that big and the room was ok but clean. The provision of a ironing board and iron was a big plus. The view from the room was of a roof of another building.

Horrible customer service and experience. Not a very nice or welcoming lobby. The place including common areas, elevator and rooms looks outdated and run down. Not a manager at any hours to give customer support. Executive lounge has a nice view but both food and service are very lacking. More like a 2 star hotel experience but paying for a 5 star hotel price.

Perfect location when visiting San Francisco. Just off the Powell Bart station and an easy walk to the hotel. All modes of transportation, including trollies, were just 1-3 minutes walking from the hotel. The staff at this hotel is incredible and that is why we will be back. The rooms are very comfortable and, if you can get a high floor, the views are amazing. Best Marriott property Ive stayed at (and Ive stayed at hundreds.)

Pros:- the location- fridge in the room- quiet if you ask and pay for a higher room Cons:- scruffy room with worn desk- loud AC and fridge- good sound proofingNot the best stay at Marriott but adequate. Clearly targets business travellers which I was not on this occassion. Check in smooth, although no explanation on fees such as wifi etc. (Just for you to note). Most rooms have walk in showers.

Good elite recognition, excellent location walking distance to a lot of shoppings and Chinatown, delicious breakfast but Elites have to pay extra for the better items like cook to order eggs, berries, Greek yogurt ...etc, no drinking water at room, lounge closed when I checked in on Saturday, checked out Sunday PM but have no chance to experience the lounge, maybe next time. Overall a good stay.

We stayed at this location for the first 3 days of our honeymoon vacation, and it was a perfect choice. The staff upgraded our room upon hearing the reason for our stay, adding an extra layer of special to our already amazing getaway. The location is just a second away from everything you could want to do and just a short drive from many other attractions. Everything was pretty much PERFECT.

My daughter and I met in San Francisco and stayed five days at the Marriott Union Square in September 2019. The property was immaculate. The front desk, concierge and housekeeping service were prompt and professional. The shower, as well as, the bathroom mirror/lighting was exceptional and the bedding was perfect, from the mattress to the sheets and comforter. Best accomodations ever. You wont be disappointed with this hotel.

Wow! Im not sure where to begin...Bottom line everyone was wonderful to us! Everyone was very friendly...Jojo (Bellman) even knew our names! The Concierges (Geoffrey and a terrific women, I think her name is Kathy) gave us great advice and were spot on with the information they provided. The front desk staff was very attentive to our needs. The room was beautiful and wonderfully clean, yes...I check...my husband is very immuno-suppressed! The beds were comfy, the shower was spa like. Everything was great! Thank You for making our stay so wonderful. I would recommend you stay at this hotel, it is very convenient to public transportation and shopping. The hotel staff is warm and very welcoming. Our room was beautiful and relaxing!

Very nice hotel, clean and renovated. Beds were comfortable and so were pillows. Love the washrooms and the big windows. I would definitely stay here again located close to everything and easy to get to places. The staff were very helpful and friendly, The in house restaurant was nice. The hotel staff were very accommodating and provide ideas of what to see and do while we were there. The staff welcomed us every time we arrived

Not well clean rooms

Very good location just one block from Union Square. Rooms are comfortable. Lobby area is nothing special, with few places to sit Some in-room amenities are on the cheap side (toilet seat, shampoo, coffee, etc.), which was unexpected given room rates, but the TV and beds are nice. hotel restaurant is mediocre.

Four-star NO WAY this should be five-star it is an awesome hotel very well executed beautiful hotel rooms staff who fall over themselves to help you in any way no matter how big or small. I have stayed at a lot of locations but this is one of the best. What an amazing experience. The rooms are super clean all the amenities are absolutely fantastic.If you are staying in San Francisco this is a perfect location with excellent value for money.

Great hotel with modern amenities for a couple 21+. The location is near a lot of things. The BART is not a far walk away and if you do a Big Bus tour, the stop is nearby and the cable car passes through. The surrounding areas felt clean and safe with plenty to do within walking distance. Plenty of restaurants and bars in the area. The room was clean, size of the room was fair, the staff was nice. The only minor inconvenience was the room did not have a dresser, but there was plenty of closet space for a 2-night stay.

This hotel was perfect, clean, updated and the staff are superb! I highly recommend this for a trip to downtown. The bed was so comfy after a day of sightseeing around the city. Will stay again!

My family spent three nights at this hotel to attend my sons wedding at San Francisco City Hall on Monday at Noon. After we had checked in we found out that the water would be shut off to the entire hotel on Monday from 9:00 AM to 4:00 PM. My wife and daughter were extremely vexed given their desire to dress and change clothes for the wedding. No one at Marriott shared this information with me prior to check in or during the check in process; I would have moved to another property if I had been alerted to this planned outage. I do not recommend this hotel.

Very clean and comfortable hotel, nice service by staff from check in to check out. Nice location. Reasonable cost per night. We had in room dining - breakfast, and it was delicious. Nice sized and updated room. One con which is a general San Francisco issue - very expensive valet parking at $70/night. There is another parking garage around the corner that charged $40 which we used.

I had a wonderful 3-night stay. Hotel is convenient to a nice Starbucks across the street, as well as a full service Walgreens.Elevators were a pleasure. Staff was helpful and friendly. Sidewalks outside were free of litter.

I stayed there for 5 nights, just when the lockdown started, so my sister and I had the hotel pretty much for ourselves.I cant praise the staff of this hotel enough, the woman at the reception was just so so helpful and sincerely nice, and you could tell she loves working for Marriott. Thank you again!Also the other staff, especially in the restaurant, was just outstanding, even for Marriott standards, which I consider already very high, being a Titanium Elite Bonvoy Member.We received an upgrade and the room was spacious, looked brand new and the view over SF was great too. I just wished the overall circumstances would have been nicer.Thanks again for everything, youre doing an outstanding job and I cant wait to be back!

This wasnt a five star type of property but for the price and location it was unbelievably great. Good breakfast, clean and a friendly staff. Our room was very clean and the bed and bedding were typical of all the Marriott rooms weve stayed in. Very, very comfortable.

I have to say that I love this hotel. As a relatively new parent, I dont have the opportunity to travel as much as I used to. The staff at the San Francisco Marriott Union Square is top notch. Everyone speaks to you and they are always smiling - I visit at least once a year. Renaldo at the front desk welcomed me. Julia at the bar made one of the best Manhattans and Lourdes helped me get a copy of my folio when I landed back on the east coast. The hotel facilities are great and the rooms were recently renovated and are relaxing and beautiful.

Very clean and very close to union square. But no great restaurant option close by. You have to walk to the financial district (10-15 minute) for better restaurant option or take the bus or the cable car to the Fishermans warf/Pier 39.

I recommend the San Francisco Marriott Union Square for both business and leisure accommodations. Friendly staff and perfect location right in Union Square and far enough away from the homeless that MY FAMILY and I feel safe! The hotels recent total renovations gives the Marriott a fresh updated look and the rooms and suites are larger than other hotels on the Square. The Starbucks across the street from the hotel is a nice amenity and there are no transients unlike the other Starbucks a block away on Stockton Street. The best part is the breakfast buffet and omelet station for the morning. Marriott has one of the best breakfast buffets for the money, and my family and I really enjoyed it. The valet parking is a bit high, as is is with all the hotels in that area. But at least this hotel has a full service restaurant and food isnt brought in from the outside to be reheated and pass off as gourmet such as another hotel does. Overall, we like to stay at the San Francisco Marriott on Union Square because it offers what other what other hotels in the area are cutting-and that is SERVICE, Quality and safety at a reasonable price!

The updated Marriott exceeded our expectations with easy check-in, keyless entry to our room and comfortable furnishings. The setting, just one block north of Union Square, placed in the heart of shoppers dream on Black Friday. The fitness center had enough offerings for a great workout before braving the rainy weather.

I took my 12 year old daughter to the Bay Area to see Justin Timberlake. We enjoyed that in addition to a couple days of sightseeing around the area. The hotel accommodation was as expected specific to service, cleanliness and quality of the property upkeep. The location was perfect for us. Down in the middle of the shopping district not too far away from much of anything. Would do it again.

My sisters, mother and I always do a early spring trip to the city. We catch a play, shop, explore the city and enjoy each others company. The Marriott Union Square is a perfect location! Its close to shopping, a short walk to the Ferry building, and an Uber/Lyft ride to anything else in the city! Everyone at the Marriott Union Square from the Valet to the front desk to the bellhop to the bartender was friendly and inviting. They make you feel very welcome and appreciated! My room was recently renovated. It was clean and fresh and very comfortable! I highly recommend this hotel!!

My sisters, mother and I always do a early spring trip to the city. We catch a play, shop, explore the city and enjoy each others company. The Marriott Union Square is a perfect location! Its close to shopping, a short walk to the Ferry building, and an Uber/Lyft ride to anything else in the city! Everyone at the Marriott Union Square from the Valet to the front desk to the bellhop to the bartender was friendly and inviting. They make you feel very welcome and appreciated! My room was recently renovated. It was clean and fresh and very comfortable! I highly recommend this hotel!!

Easy in and out. Great parking garage right next door. Coffee and water station available in the morning. The staff was super friendly. I will definitely book here again.

I appreciated the staff. The option to conserve by not having my room cleaned every day. I appreciated the Boof of Mormon in the room. I appreciated the Fitness Center.

I had a wonderful stay and my room layout and furniture was really impressive, clean and comfortable. Bathroom without a bath tub was a surprise given the size of the room but great, modern and comfortable room overall. Excellent and PROMPT service. The staff works hard for you. Very easy check in and check out. Friendly and professional staff.

Weve stayed at this Marriott location several times and particularly like it because of its location in the heart of downtown San Francisco, which affords us easy access to a variety of transportation options as well as shopping and coffee shops. Our daughter works nearby on Market, and its easy to meet her after work in the area.We found the staff to be friendly and helpful.The fitness center is more than adequate. We only ate on-site for a buffet breakfast (once) and it was fine.We plan to stay here the next time we visit and I would not hesitate to recommend it to friends who are in SF for a visit similar to ours -- busy, out and about, and interested in comfort and convenience with a bit of luxury at a reasonable price.

Overall, beautiful hotel with modern rooms and a great location next to Union Square. King size bed was soft and comfy. Shower water pressure was exceptional. Id stay here again.

Nice hotel, rooms are a bit small compared to what I had at Hyatt. There is a bit of hike if you want to walk to this hotel from BART station. I think Powell st is the closed. The hotel is centrally located and has a good vibe especially in the restaurant. The check in and check out was quite easy and the staff was very pleasant.

Hotels can feel a bit similar. There is a lot of focus put into interior design or the restaurants. What made the SF Marriott Union Square stand out was its terrific staff. Extremely helpful. Very friendly. Completely customer service oriented.

We stayed at the Marriott downtown for one night when visiting customers in the area. The hotel is conveniently located with close proximity to restaurants. The lounge was a great place for us to congregate with a good wine selection for all.

Although I have Platinum Elite status and made several calls to the property to request a quiet room, I was given a room that was directly across the street from a neighboring propertys very large and noisy exhaust fan. Management made it very clear that they dont understand that customers with status (indicating that they are regular travelers) prefer quiet rooms. Given past experience with the property, which included very quiet rooms, the San Francisco Marriott Union Square had become one of my favorite Marriott locations. Given my recent experience, however, I cant imagine staying at or recommending the property to colleagues in the future.

Although I have Platinum Elite status and made several calls to the property to request a quiet room, I was given a room that was directly across the street from a neighboring propertys very large and noisy exhaust fan. Management made it very clear that they dont understand that customers with status (indicating that they are regular travelers) prefer quiet rooms. Given past experience with the property, which included very quiet rooms, the San Francisco Marriott Union Square had become one of my favorite Marriott locations. Given my recent experience, however, I cant imagine staying at or recommending the property to colleagues in the future.

Comfortable and conveniently located downtown with access to local public transit. Has a business center and available airport check-in work center but no pool or bath tubs (as is most common in San Francisco hotels).Comes with breakfast nook and room service but the kitchen closes service mid-day and late night. Coffee and tea options as well as a mini-fridge and decent views.

I recently stayed at the San Francisco Marriott Union Square hotel. It was very nice in every way. The room provided a nice desk area with a comfortable desk chair.The interior was beautifully decorated and well maintained. I stayed a week at this property and found my room in the same condition as the first day I checked in. It was clean, quiet, and located in a very convenient location.The staff were attentive to every need of mine, exceeding my expectations.

Had a great stay on Union Square. Hotel and room in excellent shape. Of course no concierge room on weekends so took some of the buzz off. I’ve been to many Marriott’s with weekend concierge room open. Overall a great Union Square location. Walking distance to Oracle Park

Weve enjoyed the view from this hotels top floors in the past, but this was the best yet - from the 27th floor with a rain storm sweeping in over the City. We could see the Bay, those little cable cars, and, at night, the lights twinkling to the horizon. Our room-service breakfast enabled us to relax and feel coddled, and it was delicious as well. We appreciate how smoothly our baggage and car valet service was handled. This hotels location is excellent, within easy walking distance to shopping, restaurants, and San Franciscos special sites.

This hotel was very comfortable and centrally located in Union Square. We were able to walk to stores and restaurants. Beds were comfortable and AC worked great. Overall pleasant stay . We would stay here agin.

Stayed here for a short break and loved it. Room was clean, modern and comfortable with great views over San Francisco, very convenient location just off Union Square. The staff were welcoming and friendly. Would stay again and would recommend.

Just what youd expect from Marriott. Friendly service with a nice clean room. I only stayed here one night but I will definitely stay again. No issues with my room or service.

First time staying here. My husband is a Titanium Elite member so, needless to say, weve stayed in many, many, many, MANY Marroitts. This one is my favorite so far. The rooms were spacious and well laid out. And the view was spectacular. Thank you for such an awesome stay. We will be back for sure!

This particular Marriott was wonderful. The ambience and rooms were clean and comfortable. Staff was superb. The location was also very convenient and it was easy to leave my car.

Room modern & nice amenities, very comfortable bed, nice view, quiet A/C unit, great view off to the south & over the city. Staff & bell staff were very helpful & attentive. Doorman & security gentleman were cheerful & informative. Nice people!

Marriott Union Square was the perfect hotel for our weekend trip to San Francisco. The location was perfect for all of the shopping and the restaurants. It was just up the hill from the closest BART station. The price I think was a bit expensive, but you definitely get what you pay for. The doormen were super friendly and always held the door open for us. Wifi was a bit slow, but thats because it was free with the Marriott Rewards membership. The rooms were decent sized and the beds were really comfortable. I would definitely stay here again. Ive rated a 4 for Dining, Value and Amenities, because I didnt really use these things during my stay. I think the price for the room couldve been a little lower, but other than that, no real complaints.

Great location. This Marriott is undergoing renovations in early 2018 and I was able to get in one of the newer rooms. It was an updated room with more modern touches for a Marriott. The breakfast at the lounge (for platinum holders) was well done. I enjoyed my stay.

This hotel is very well maintained. My room was extremely clean, the bed was very comfortable, and I had a great city view. All of the staff couldn’t have been friendlier.

I stayed at the Marriott Union square for a recent business trip. The staff were friendly and professional. The room was clean, well appointed and had a decent view. I felt comfortable and safe. There was a chair with footstool that was actually comfortable to work from which I prefer to the bed or a desk. Usually this type of furniture is just for show but this was attractive and comfortable. Nice! The location is great. I would NOT advise a car in this part of town. You can use cabs or the cable car for wherever you need to get to that is not walkable.

I stayed at the Marriott Union square for a recent business trip. The staff were friendly and professional. The room was clean, well appointed and had a decent view. I felt comfortable and safe. There was a chair with footstool that was actually comfortable to work from which I prefer to the bed or a desk. Usually this type of furniture is just for show but this was attractive and comfortable. Nice! The location is great. I would NOT advise a car in this part of town. You can use cabs or the cable car for wherever you need to get to that is not walkable.

My family and I had a marvelous stay. This was our second time at this location and we were not disappointed. Location is excellent. You have the convenience of eating, shopping and nightlife just in walking distance. Trolly stop on the corner too. Very nice hotel.

Hadnt stayed in Marriott for many years. Had an opportunity to stay one night in this one and it was quite nice. Great location, convenient to everywhere, most importantly, Union square, of course. I believe this was recently remodeled, not much of fanncy stuff, just simple elegance, clean and comfortable. The only thing was the AC was quite noisy.

Super comfortable and clean, pretty good breakfast compared to some other places. Every staff member was friendly and attentive. Overall, great price for what you get! We will definitely stay again next time we visit.

Highly recommend this hotel. The location is perfect for getting around the city. The rooms are a decent size and the beds are comfortable. The staff is very friendly and provide excellent service. We would definitely stay there again.

The staff here was so accommodating and helpful! We had a great room that was newly remodeled and very clean. The beds are always so comfortable, which is why I prefer to stay at Marriott hotels. We had a great view and the location is in the heart of Union Square. We walked everywhere the entire weekend. We attended a Giants game on Friday night and walked to AT&T Park, which was great and an easy walk. We walked to Pier 33 and all along the Embarcadero as we enjoyed a visit and tour out at Alcatraz Island. Would highly recommend this hotel to others!

Stayed for a conference and business meetings. Room was clean and very comfortable. Got a nice view on the East.

We visited SF for a family holiday and stayed in this hotel. The staffs are very friendly. The room is comfortable, clean and spacious. The hotel is at a great location to move around SF with the public transport system.

We had a 10 night stay from May 15 through May 24. Through out our stay, each staff member professional, courteous and helpful. The doorman, front desk, restaurant and bar servers, and the concierge, Goeffrey Faller, were all at the top of the mark in service, and in representing the high standards of Marriott. Geoffrey was especially kind in making arrangements for us to celebrate our wedding anniversary at Epic Steakhouse. From the moment we arrived at the restaurant, we were treated like royalty by their staff. We had a most delicious meal on the patio with the Oakland Bridge as our backdrop.We also need to thank the host and hostess at the Concierge lounge who were always congenial and helpful. Our room was extra comfortable, and always clean and neat from day to day.We have many wonderful memories for our trip to San Francisco, and extend our thanks to the staff at Marriott for helping to make it so!

We love the bed and bathroom is very clean. Spacious in general but it’s be nice to have little microwave because after a long day you just want easy food sometimes

What a fantastic experience it was to stay at the Marriott, Union square SFO. The view was to die for. The warmth and friendliness of the staff throughout the hotel was amazing. Concierge level was impeccable and beyond perfect - Healthy food choices, cleanliness, view, service. The staff there were super friendly, extremely warm and totally involved with their work, esp. Yvonne ( I think that was the name of the African American lady ). Was totally rested and relaxed after a long hectic day at the conference. Cant wait to go back to SFO for leisure and stay at this hotel again