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Fresh & Clean Laundry
3363 El Cajon Blvd, San Diego, CA 92104, United States
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Fresh & Clean Laundry

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Ca
Review №1

Horrible experience. My husband and I got a free wash coupon at our door so we came to use them. The coupon states one per customer. The attendant didnt want to honor it and was rude from the start, but then she called the manager and they allowed it so I was thankful. My husband and I are two customers so she shouldve honored it from the get go.The only thing is that she told me that I would have to buy two different laundry cards that they use at this establishment in order to get the free washes. I did that and as I went to her to get the free wash onto my card she told me she couldnt help me because she had just clocked out for lunch and wouldnt be back until 12:35 p.m. WHAT? I pleaded but she didnt budge. Even my husband went up to her and she walked away from him as he spoke to her. My guess is she wasnt even clocked out yet because she told me this at 11:55 and she came back at 12:35. Who gets a 40 minute lunch?My husband and I had to wait in the laundry room with our laundry ready to go but cant start it until she does whatever she has to do with the laundry card. Its a waste of time and its the only reason we came here so Im dead set on waiting. This place still sucks.Go to The Laundry Room on El Cajon Boulevard instead. Its clean and the attendance are kind.

Al
Review №2

Great place to do laundry. It’s always clean and spacious. Luis is always friendly and helpful too when the machines are not working properly. Be sure to check this place out.

Se
Review №3

So let me begin by establishing that this business used to be called Centre Laundry and has now rebranded. My wife and I were previous customers of Centre laundry for a short period of time, since we lived nearby, and were quickly turned off by the rude staff and unpleasant environment.Fast forward to Fresh & Clean laundry. Seeing a rebrand and having received coupons through the mail to obtain a free $6 credit to wash, we decided to give this place a second chance.First thing we noticed is that the only thing that has changed, aside from the business name, is that the machines now accept credit card, ok cool.Second thing we noticed....the same old staff is working here.So, whatever, we just want to redeem our wash coupons and be on our way.Well....as we arrived and filed our machines, my wife approached the attendant about redeeming the 2 wash coupons, as the fine print stated that the was coupons were 1 per customer and not 1 per house hold, and immediately was met with snarkiness and attitude about how we cannot use 2 coupons even though there was no restriction to using them as long as we had separate wash cards. She initially refused to redeem them but ended up calling her manager after we explained to her that the coupons have no restrictions or limitations on household redemptions.After being told it was okay as long as we purchased separate $1 wash cards, my wife proceeded to purchase the wash cards from the kiosk so we could have them loaded with the $6 values.As soon as my wife finished purchasing the wash cards and approached the attendant, the attendant denied any services and said that she had already punched out for lunch and would be back in 45 minutes. This was quite the petty timing as we had already loaded the machines with clothes, soap, and softener. Not to mention she had not clocked out yet because she hadnt left the floor in the time it took my wife to purchase the wash cards. So now this rude attendant is making me and my wife wait 45 minutes so she can simply load the cards for us.So not only had she blatantly lied about being clocked out, she then proceeded to walk out and order tacos from the food truck outside (before she really clocked out for lunch), so I approached her and asked again if we could just have the cards loaded real quick so we can begin our wash cycles, the attendant scoffed at me and turned and walked away as I was speaking to her, which was quite shocking to me as someone who works in customer service, this lady is not only leaving on the clock to order food outside but has deployed this extremely petty tantrum all because what? She had to call her manager and ended up being wrong about not letting us use two coupons?So...the attendant orders her food then comes back in 10 minutes later to actually take her lunch and locks herself in the office.My wife and I, already having unloaded and allotted the time to be here to wash in the afternoon, were now stuck waiting for this rude, incompetent laundry attendant after having made us waste 45 minutes of our time, when she indeed only took about 2 minutes to load both cards (after her lunch), reluctantly I might add.We wanted to give this place another shot but were sadly disappointed once again by the staff and frankly how overpriced each wash ended up being (even with our discounts).As a North Park native, I highly recommend taking your business elsewhere.We will not be returning to this establishment.

SO
Review №4

Love this laundry house I have washed here for years its clean overall good customer service

Sa
Review №5

Great place to do your laundry...Luis is so helpful when you need help...he is always there to help..thank you Luis for helping me tonight. I really appreciate you

To
Review №6

This laundromat has been updated and remodeled and looks so much better. Great amenities! Check it out.

Pr
Review №7

Extremely clean attendant anyways s in staff FLUFF AND FOLD😁 FIND OF WASHERS AND DRYERS televisions music ATM AND DOLLAR CHANGER VENDING MACHINES AND GAMES💯💯💯 FULL PACKAGE LAUNDRY SERVICE💙💛🧡🖤🤎

La
Review №8

I always like coming to the to this location because I get help from luis or Jorge....I cant complain because the laundromat is always clean and the machines work perfectly good

Fa
Review №9

Luis was awesome, so helpful so many times! I drive all the way from downtown to come here and it’s worth the drive!

Ch
Review №10

I have been coming to Century Laundromat for a while now, and I am always greeted with a friendly smile by Erika, she is the main reason my wife and I keep coming back for the fluff and fold service. I like the new changes that the new ownership implemented with the new loyalty program! As long as Erika still works here, I’m definitely going to be coming back!

ab
Review №11

Great service and amazing costumer service they can do your laundry wishes you save time and money i love it

Lu
Review №12

Luis is rad and always helpful and makes life easy. All the peeps are are super awesome. Thanks guys!

Ha
Review №13

I have been taking my laundry here for a while now. Luis is kind and welcoming. Thank you for what you do!

Cr
Review №14

Luis was amazing and so very helpful !! I recommend this place for your fast and speedy clean service!!! Thank you Luis! Thank you fresh and clean laundry.

lu
Review №15

Always clean and efficient.

Ki
Review №16

Great customer service! I used the wash and fold service and my clothes came out great and organized! Luis was very friendly and helpful!

tu
Review №17

Machines are great but workers are lazy. Left many machines dirty. Sat around playing on their phones and eating chips the whole time.

Mr
Review №18

Great friendly staff ready to help. Thanks again Luis for everything

Ed
Review №19

I’ve been using the fluff and fold at this location for ten years . The customer service is always great ! All the attendants are always super nice and friendly! Today the attendant was Luis, he always greets me with a smile and always remembers my name ! I never had a problem there ! 5 stars ! I highly recommend this location

Ra
Review №20

Great Service everytime, Luis has great customer service skills and is always so helpful

N'
Review №21

Clean! The first thing I noticed on my first visit. Im a fluff and fold guy. This place is both cheap and fast! Most fluff and fold offer next day service. This place guarantee same day pick for all drop offs up to 5pm! Laundry is best when it is clean, fresh, neat, fast and done by someone else. This. Is. My. New. Favorite. Laundromat. Period.

An
Review №22

Been going here for 10yrs plus. Very spacious and staff maintain the place very well.

Am
Review №23

Luis was very friendly and helpful as soon as I came in. He was able to take my comforters and said they would be finished in no time! Thanks for everything!

Ve
Review №24

Great customer service 👏 luis was helpful in everything great job. Will happy come back

Br
Review №25

Love how fast they get my clothes back to me and fix when there are any issues with my laundry. Great turn around times for folks who drop off early!

Mi
Review №26

Always busy. Not much parking . Clean machines and helpful staff. Ive never been fond of having to use a card but for every 20 spent they give you 3 more nice incentive

Se
Review №27

Very inexpensive and always fresh. Luis is very friendly and helpful, as well!

Ro
Review №28

Staff is very helpful and extra friendly. Plenty of machines, clean, big. Great place.

ar
Review №29

4 months ago it was a good place . It was clean right now all the machines are dirty including the floor. I’m not recommend this laundromat anymore .

Ka
Review №30

Workers are polite. And the laundry room is always clean

Ol
Review №31

Always clean

Na
Review №32

These guys are thief’s I had a Versace and Burberry shirt go missing. I dropped my laundry off to be washed and went to pick it up and was missing these items. When I call to get the issue resolved nobody answers or I get forwarded to voicemail.

En
Review №33

Was helped by Luis, He made sure my trip to the Landry mat was Easy

Br
Review №34

Opens at 5:40am...Great place to laundry done early!

Wi
Review №35

Luis was very helpful to me since it was my first time. The gal that was working tonight, Sunday was also helpful. Ill definitely be back.

br
Review №36

Their delivery service has made my life so much easier. Highly recommended.

Da
Review №37

Was helped by Luis, He made sure my trip to the Landry mat was fast and easy. Definitely coming back

Se
Review №38

Excellent customer service by the guy LuisThanks alot

Th
Review №39

Clean laundromat helpful employees especially luisLong time customer

Su
Review №40

Luis Is always possible attitude doesnt mind helping out of assisting as many times have I had questions excellent worker excellent service thats why I keep coming here

Le
Review №41

Do you have questions about this place ? ( parking lot, convenient, washing machine, cleaning area or anything else ) but with me just sit there listen to the music and watching TV while the washing machine is running . I always got help from the men Luis and Jorge every time I came with big and heavy bag, they also help me moving carts on those rainy days ... Thanks so much and keep it up !!

Jo
Review №42

1st time in years using a laundry Mat staff helped me with loading a card. Had an item that I could not wash at home do to size.

Jo
Review №43

This a clean laundromat. The staff is very nice and helpful especially Luis.Ive havent seen him lately though..

De
Review №44

Luis was very helpful, and I WILL be comming back!

Ol
Review №45

The biggest and CLEANEST laundry facility Ive ever been to. Very friendly and helpful staff!Fluff and fold, dozens of washers (at least 3 sizes), 30 regular sized driers, 18 HUGE 75 pound driers! Only 1 dryer out of order, and an incredible 3 washers, for just about 2% of machines down. Again, the lowest out of order Ive ever seen in a laundry facility Ive seen (with more than 10 machines). INCREDIBLE!!!Awesome place! Thank you! :-)

Sa
Review №46

They have a card system and they charge you $3 just to buy the card with a zero dollar balance. their smallest washer cost $3.50 so youre basically paying for a wash just to use a card. I have a laundry on site where I live but its out of order so theres no way Im paying that. That is a rip-off. Its one thing if it was like $0.50 or a dollar but $3! And with their washers charging you anywhere from $3 to $7! Heck no! I will go next door to North Park where the facilities are really nice at get it clean laundromat and their rates are the same but I dont have to pay for a card. What a rip off.

Mi
Review №47

Good safe clean place to do laundry. The machines here clean better than the ones in my complex. Tip: walk across the street and get a beer at the bar next door.

To
Review №48

Do your laundry here because the price to wash is affordable plus every so many washes and dry ( you get a free one, so you never know when you stick your card in... It just might be Free)..

cl
Review №49

Nice clean establishment. Good service and the machines work.

Ed
Review №50

The staff here are very helpful and you dont spend a lot of money to wash and dry.

Ji
Review №51

Ive come here for over 10 years. I love the card system, its so much better than quarters. Lots of machines big and small and plenty of dryers. They have TVs and music and a friendly staff.

Ke
Review №52

Very good place to do laundry. Big dryers, actually theyre huge! Clean place. I do wish there were some place to plug in a charger or something. Quite spacious with enough places to fold.

La
Review №53

I forgot my laundry card at home . I walked all the way there and was so frustrated, I approached Luis and he was so helpful, gave me a laundry card so I didn’t have to walk all the way back home in the scorching heat

n0
Review №54

This is the only laundromat I will go to...the attendants are kind and welcoming and don’t mind “talking story” they are helpful and a delight. The facility is clean and there is a machine for every amount of laundry, I have never been disappointed or short changed. For you parents out there, bring the kids, they got WiFi TVs and tables to do homework...if you don’t bring the kids there’s a bar and restaurant a couple hours hundred feet a way.

Gl
Review №55

I just started going here 2 months ago. I really like the cleaniness and that I dont have to wait for dryers. I also like the fact that they have tables inside. I can load up and go sit and read or eat while waiting. I also like that its not crowded with kids running around.and no carryng of coins is a bonus. So far i have not had any issues of any kind.

Mi
Review №56

Helpful employees good location decent prices

Bl
Review №57

Tons of machines even on the busiest time there’s always a machine available for you. They’re clean and work well. I’ve been coming here every weekend for the last two years and have only had one issue which was promptly resolved as there’s always someone around to help you. The prices are decent no the cheapest but not the most expensive I’ve seen.While waiting for your clothes there’s a few tables to chill, with a couple of tvs near. They have vending machines, WiFi and a taco truck right outside. What more can you ask for!

Ro
Review №58

This is a really nice & clean laundromat. On duty staff are friendly and helpful. The premises are maintained well. 😃

Ig
Review №59

They should tell you before what time is the last wash. Because internet says that they are open till 11:30pm but If you go there after 10 they are not gonna let you do your laundry so technically they are close

aa
Review №60

The attendent was very helpful and this is a good place👍

Kr
Review №61

New ownership, clean, friendly, and fair prices. Once I had to pay twice accidentally and they refunded me my money with no issue. Even allowed me to dry for free.

Ju
Review №62

The vending machines are a joke they dont work most of the time but will take your money. People are the Landry mat dont even help with the issue. Bad service on there part.People dont waste your money on these machines.

Ma
Review №63

Love this place they have huge washers and staff is always super friendly

Le
Review №64

I like going here to do laundry. After they remodeled its really nice and clean. They also offer a fluff and fold service

Mi
Review №65

You have to purchase a card a $3, and you only get that back if you spend $20. not worth it if I’m not from in town.

Re
Review №66

Was open late and was able to get my laundry done in a great amount of time. Very good prices as well.

Es
Review №67

They have right amount of washers and dryers and very good customer service. Employees are nice, helpful, and inviting.

Ch
Review №68

Wonderful service. The place is large and clean with good working equipment.

Lo
Review №69

Great place to do laundry. A bunch of tvs around the place with cable. Staff is friendly. Been going there for years. Never had a problem.

pa
Review №70

Dame machine took my money

Am
Review №71

They close at 11, not 11:30. Please update.Beware the $23 for $20 is only applicable if you pay in cash. And the card costs $3, only payable in cash.

Mi
Review №72

When its not crowded, this is a cool place to do your laundry... They keep the place clean too...

Vi
Review №73

Hate doing laundry..... but very nice place to hate it a little less. Friendly staff, Clean machines, just the restrooms need a little more care.

Su
Review №74

Fluff an fold service is amazing. Flor, Claudia and Jorge are the best!

Gu
Review №75

Friendly staff, open 7 days a week, lots of space, open late, clean environment 👕👖👗

An
Review №76

Always reliable. Bathrooms could be in better shape though.

Ul
Review №77

Is this the one in el cajon Blvd. Try the fish tacos lol😋😘🤗

Ma
Review №78

Ever since they added air conditioning, WI-FI and new machines its my favorite place for doing laundry.

Bl
Review №79

Nice place to get laundry all done at once...

Ke
Review №80

You buy a reloadable card to use in the machines. About average cost. They have ginormous washers

Jo
Review №81

Extremely nice people work here and can help you if needed

L
Review №82

My fav place cause its si big and has so many washers and dryers- open til 11 last wash at 10pm

Ry
Review №83

I have been going here the better part of the last 6 years. I take advantage of their fluff and fold service and its always in point.

Er
Review №84

Fluff and fold service is excellent.

Ja
Review №85

Advertises free Wi-Fi, but wifi doesnt work. Other than that, its a great place!

Da
Review №86

Very clean and nice staff claudia is my favorite!

Ju
Review №87

Very clean qualities

Cr
Review №88

Standard prices for machines. They have large sized washers and dryers, can easily wash large blankets and comforters here.

Sa
Review №89

A little pricey, but I was very surprised at how clean it was and the fact that they have video games and vending machines with real food..The staff was also very friendly and helpful.

Ca
Review №90

Is a good laundry, what i like more is that theres alot of washers and dryers you dont have to be waiting for one. The employee is always cleaning the laundry.

ad
Review №91

Very large, with many washers/ dryers available of a variety of sizes. Staff is helpful, just a great laundromat!

Mi
Review №92

Went for a walk. Used the wifi.

Lo
Review №93

To wash and dry one MUST purchase a $3 card and load money onto it. More of a hassle than it is a help.

Je
Review №94

Love love love!!! Reloadable cards and never ever have to use QUARTERS again

Sh
Review №95

Its alright. You can wash clothes here. The rest of the place and staff isnt worth much..

Ri
Review №96

Clean, Big facility. Washers and dryers prices are really good.

Ri
Review №97

Reasonable...plenty of machines..tvs..clean

Pe
Review №98

Very clean staff very helpful

Vi
Review №99

Large, clean and friendly. Also has a great drop off service.

K
Review №100

Not as clean as they use to be

Information
66 Photos
100 Comments
4.3 Rating
  • Address:3363 El Cajon Blvd, San Diego, CA 92104, United States
  • Site:https://freshcleanlaundromat.com/
  • Phone:+1 619-501-3510
Categories
  • Laundromat
  • Vending machine supplier
Working hours
  • Monday:6am–11pm
  • Tuesday:6am–11pm
  • Wednesday:6am–11pm
  • Thursday:6am–11pm
  • Friday:6am–11pm
  • Saturday:6am–11pm
  • Sunday:6am–11pm
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