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Storem Self Storage
4595 Mission Bay Dr, San Diego, CA 92109, United States
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Storem Self Storage

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We
Review №1

Had a great experience for the short time that I had storage here. Staff was friendly and helpful. The storage unit was good for the price.

A
Review №2

This place is overpriced and not super convenient but the staff is very nice and helpful and the space is clean and safe. Christina and the other women I’ve met in the office are very kind and will go out of their way to help.

Lo
Review №3

Set up a last minute reservation, and when I checked in - the entire process was fast and very informational. I was given a one on one tour to my storage unit before i signed any paper work, and I am glad I did get to see everything and talked through what I needed to provide and do. I left feeling very good about my choice in storing my items at this location and appreciated the help I received!

M.
Review №4

The best price, a great space, very good service, the attendants are very attentive, everything very clean and organized.. I REALLY recommend it!!!!w/ Daniela

Jo
Review №5

Cristina is the most capable person I have ever dealt with in the 16 years that I have had a unit here. She truly knows the meaning of customer service. You are lucky to have her. She represents your company very well.

Na
Review №6

My experience here has been great. I visited a couple times and was impressed with the customer service. Myika and Eleen were both friendly and very helpful. I highly recommend!

Ce
Review №7

Adrian is amazingly helpful. He claimed he had never seen someone so happy to pay an outstanding balance. Lucky for me I wasnt charged any late fees for the 4 months my payments were delayed. They double locked my storage as a precaution & disabled my key access but that was for my own protection. This facility is huge but well maintained and if you dont drive like me, the staff can drive you to your specific unit in their snazzy golf carts.

ka
Review №8

Wes is the best, let me tell you. Friendly, knowledgeable, and hard working. Rarely do you find someone capable of maintaining such a positive attitude at work, but here you are. Make sure this man is taken good care of because I can assure you will not find another like him.

MO
Review №9

I am pleased with this place. Storem has a quality service and friendly crew. Wes is very helpful, answered all my questions. They definitely do things to try to make the customers feel that they are here for us instead of just appearing to just want to take your money or sell your things. I appreciate places like this.

Ti
Review №10

Its so nice to see a location in PB for e-waste recycling. Daniela was super friendly over the phone and in person. She answered all my questions and was really helpful! Will definitely be coming back for any future e-waste needs.

St
Review №11

I had a great experience storing here. Wes made this everything just so easy, professional and will answer all your questions. If I ever need a storage one day again, definitely would rent it here. Thank you so much!

Ry
Review №12

Ive had a unit here for over 1 year using it for my surfing needs. I just moved out because my girlfriend new place has plenty of storage. I went to my unit several times a week, like almost every day.. Wes has always been very professional and helpful. I would recommend this Storem Self Storage to all surfers out there, good prices and great customer service!

So
Review №13

Myika and all of the staff are phenomenal! You would never expect the level of service from a storage unit company that you will get here. This is the Nordstroms of storage units with pricing the same as everywhere else.

Ti
Review №14

I moved here a few months ago and this storage facility is close to where I live. The staff is great and friendly and they offered me a 3 month discount! Special thank you goes to Wes for helping me with my cargo tie down ratchet straps Just excellent all around.

Ha
Review №15

Trying to move during covid is difficult due to such high prices. Adrian was incredibly helpful and gave me the best deal possible. Great energy right when you walk in and super welcoming. Definitely will be recommending to friends and family! 👍🏼

Ta
Review №16

Trisha was very helpful and kind & patient. Thank you very much for making this process feel effortless.

Da
Review №17

Wes and Daniela were amazing! We had a flood in our storage shed and ended up renting a storage unit here last minute. Even helped us with the insurance requirements. Extremely helpful and great customer service!!

To
Review №18

I arrived at closing time, Wes helped me until he found a unit that fit my needs perfectly. Since the original reserved unit wasn’t suitable, he even honored the promo rate on a different unit, within 25 min I was set with a new unit. One very satisfied customer, thank you again!

Ci
Review №19

Ive been storing my things with Storem since May and I highly recommend this company. The folks who work there are extremely helpful, friendly, Wes will make and extra yard for you. They act like good neighbors, which is rare in our increasingly corporate world.The facility is conveniently located and feels very secure.

Am
Review №20

Big thanks to Wes who did a great job helping us in getting our storage place! The location is great, our unit was very clean freshly painted. Were very happy!

Je
Review №21

I needed to store the contents of my condo while were looking for a home. Wes was incredible and very helpful, made my experience moving my belongings into a storage seamless and stress free!I highly highly recommend!!

zo
Review №22

After endless amounts off looking for a safe reliable place, this was definitely the one. Adrian made my experience all the more better. He was extremely kind and helpful, will definitely be recommending this place, and making sure to tell them to ask for adrian 10/10! 🤝

Na
Review №23

Was looking for a storage and Wes was really awesome helping me out. My mom accidentally left her iphone there..... we called an hour later and they found it and give it back to us!!! Really awesome honest good place to rent. Wes was amazing!!! thank you Wes!!!

Ve
Review №24

Adrian got me all set up for my unit. Both Adrian, Daniella, and one other man I forgot his name but between the three of them, I’m always in good hands. Great costumer service for moving time which is usually stressful. Thanks guys!

Ga
Review №25

Excellent customer service! Wonderful experience.

M
Review №26

Excellent facility, very friendly and helpful staff!

re
Review №27

Wes is the best! Always so friendly and helpful. Usually the front desk people are rude but Wes is always so nice! Only store here because of him!

Ge
Review №28

I’ve always received the best customer service from Wes, friendly and quick service. This place is great, always clean, and friendly service for the employees! Will keep doing business with them !!

C
Review №29

Adrian is the best! I got all my questions answered (sorry if there was too many) would most definitely recommend to my friends and family

Ga
Review №30

Thanks to Adrian’s positive attitude and professionalism, all my belongings have a place to call home. He made the process quick and easy.

Ch
Review №31

Very friendly and prompt service. Adrian was professional and was patient with me while I asked all my questions. Thanks again!

Ro
Review №32

Daniela goes the extra mile whenever I visit this storage facility. Thankful for her and the rest of the staff. Keep up the good work.

Je
Review №33

Great customer service from Wes. He explained everything in detail really good, getting our unit lease paperwork complete so that we could get moved in quick We were in and out with the perfect storage unit for us. I would highly recommend Storem Self Storage to all.

Ke
Review №34

The Sstaff ARE FABULOUS !!

Al
Review №35

I went in to look at storage units for the first time, so of course I had no idea what I was doing or looking for exactly. I was beyond stressed out until Adrian helped me and answered all my many questions all while creating a very positive experience for me. He went above and beyond what I had been expecting and made my stressful day a hundred times easier!

Sa
Review №36

ADRiAN is the best accommodation and best deal. Researched all strange places in county. stop rem safest and best price. Thank you Adrian!!!

La
Review №37

Wes arranged to store our car at Storem. The facility is well maintained, the prices very reasonable. Beyond the storage location is this what we needed. Thanks again to Wes and Storem!

De
Review №38

Great experience. Knew I was in good hands with Adrian. Friendly and very helpful.

SJ
Review №39

I stopped at Storem today right before closing, Wes found for me a right unit and set up the contract very quick and professional he even gave me a free lock, I really enjoyed my experience and would recommend them to anyone!

JR
Review №40

I would recommend this storage facility because the affordable prices! Adrian was also very friendly and provided great customer support!

Ka
Review №41

The staff are wonderful! I was helped my Adrian, he was super helpful and kind to me :)

Bo
Review №42

New people working today. I havent been in a couple weeks though so maybe thats why. Or they were the same and I just didnt recognize them cuz they dressed up for Halloween. Seemed cool though.

Wi
Review №43

I used this storage facility for 9 months and the place is well secured and clean. Wes provided an excellent assistance, if you need a storage place go and ask for Wes!

Sa
Review №44

Ask for Adrian for anything you need, seems to really enjoy what he does here. Thanks again.

Al
Review №45

The staff, especially Wes and Adrian are fantastic. Look forward to coming in, there positive energy during these times is great to be around.

He
Review №46

Staff here are always nice. Daniella was very helpful with the questions I had.

Wi
Review №47

Highly recommend this place! Ask for Daniela, shes extremely friendly and sweet.

Br
Review №48

Better pricing and availability than most.Wont raise your rent every quarter and all are ground floor auto accessible, with a good variety of sizes.Office personnel are efficient, caring and cooperative and very pleasant to deal with.The groundskeeper/maintenance department seems to be spread too thin amongst the other properties as the grounds and the HOMELESS (like Any storage facility) fence-scalers, it seems, are a bit of a problem to keep up with.You have a bit more permission to frame up your locker to suit your storage: thats a big plus!

Ma
Review №49

Awsome service and friendly, Wes with great attitude helping everyone, I would recommend Storem company to my friends, family members and co-workers.

Ja
Review №50

Finding good customer service is hard but Adrian does the job thanks for all the help.

As
Review №51

Adrian is very helpful and professional! He has made my experience with Stor’em a great one!

Ja
Review №52

Went to search for a storage unit and even though I didn’t end up getting one that day Adrian was extremely helpful and kind to me. I had many questions and he answered every one! Will definitely recommend to my family & friends who are in need of a storage unit.

Ol
Review №53

Excellent customer service from Adrian. he deserves at big raise, id say add on at least $10/hr to his current wage.

M
Review №54

Highly recommended would suggest to speak to Adrian for your storing needs.

St
Review №55

I was on deployment and needed to store my car for a few months. Wes was very helpful in getting me a right unit that was affordable to store my car in. I would highly recommend Storem to all my buddies when they need to store their cars or belongings.

E
Review №56

Great staff! Adrian was extremely helpful

Ru
Review №57

Good storage place, prices are similar to the other businesses and have good variety of choices for customers needs. Increased their fees recently out of the blue though by $10 which seems not that much but its $120 a year extra and I havent even rented for that long. Other than that, its pretty good, responds to emails very fast and customer support in general was good

Ca
Review №58

Karla was super awesome. Did a great job signing us up and always says Hi with a big smile. Great place with outstanding employees. KARLA KEEPS IT VERY CLEAN. Not a bunch of tweaker zombies around .... it feels very safe.

Li
Review №59

Adrian and Wes are always very nice.

Vi
Review №60

I loved how clean this place was compared to other storage companies. The customer service was excellent as well. I’ve been searching everywhere for a decent place to keep my stuff while I’m away and although I got a better price somewhere else I might just take the offer store em gave me. I appreciate great service and a clean environment. Raleigh provided me with all the information I needed about units and how much monthly payments are. It honestly seemed like he really loved working there and was happy to assist me.

As
Review №61

Thanks for helping me out Adrian !

Co
Review №62

My review regarding a recent visit here won’t be complete without a mention of Karla, who is friendly and helpful whenever I check in/out of the front office. I’ve been renting at this site for more years than I’d like to count, so it’s always refreshing to be greeted with great customer service and a smile. Thanks, Karla!

JJ
Review №63

Great costumer service and very clean accessible units. Ive had a storage unit here for my restaurant for a few years now but recently needed a second unit for a short time while I was moving. Anthony was a big help in getting me situated and making sure I got the best bargain for my buck. Super helpful and courteous. Couldnt thank him and the rest of the staff at Storem Self Storage enough. Thanks guys!

St
Review №64

Gloria W. Was extremely helpful showing me different size storage units and walking me through the options. She would attempt to find empty units that were closest to the main door to provide an easier time unloading my storage items. This particular area can be congested with traffic at certain times of the day and it is helpful that there is a stop light at the bottom of their drive way to make pulling out easier. Gloria W. worked hard to make this a fast and smooth transaction and I appreciated her attention to detail.

Ha
Review №65

Adrian went above and beyond to fix my gate code even after I had already left the location

Br
Review №66

I just want to say that the customer service here is amazing!!!! Katie went above and beyond to help me and my girlfriend find a unit and price that matched our budget. She took the time to answer all the questions we asked and even took us to look at a few units. She was amazing!! Great customer service!! Will definitely tell our friends about this place.

B
Review №67

Great price’s great hours and great customer service. Never had issues or problems. Anthony is always friendly and helpful.

Ji
Review №68

Office staff are very nice when we get our keys, especially Christiana and Ariana. Were helpful when we changed sizes too.

Wi
Review №69

I had an outstanding experience with the the 2 ladies Darlene and Isabella at the front desk. They were in a great mood and made my getting a Storage unit very pleasant. I highly recommend both ladies for a job well done and keep up the customer service skills and smiles and friendly conversation.I feel so comfortable coming here to take care of my belongings.Have a blessed day.Winona Patrick

Fr
Review №70

Anthony has been helpful from day one. He answers all my questions, on the phone and in person. Great customer service.

An
Review №71

Katie was extremely helpful and very attentive to my needs. She listened to what I told her I was storing and found a perfect size storage unit and at a price I could work with. She demonstrated great customer service and knowledgeable information that helped me make a decision that best worked with me. Would definitely recommend this place!!!

Ah
Review №72

Ill start by saying that Im moving and obviously this is a very stressful time trying to find a storage unit for all my furniture. I came in on a Saturday and Brienna was working. She was very personable, and was knowledgeable about the units that would suit my needs. We looked at a few units and she was able to find one for me that could fit my house worth of furniture. So pleased with her customer service and I will be come back if I need more storage options.

be
Review №73

Come see Tanika today for your storage needs! Shes very friendly and helpful. And these guys will give you half off the first 3 months if you sign up online. BONUS

Br
Review №74

Feeling good about this company. The ease of access is great. They have an app that can open the gate from your phone. They have decent access hours and the staff is very friendly. Me and my boyfriend dealt with Anthony the whole way through and he was great.

St
Review №75

Storem has best prices. Offered military discounts. Anthony assisted me very friendly and helpful he was. I recommend storem to anyone who needs storage.

Am
Review №76

Wonderful service!! Katie was so nice and took me around property to look at few lockers. Told be about the month to month lease, the security, and individual gate codes!! How cool is that!! She even gave me a brochure of all the sizes the offer and the prices. Great service!! Thanks Katie

er
Review №77

Convenient and clean. A great storage option.Renee was helpful, friendly & knowledgeable.

Th
Review №78

Every time I go to the office to get the keys to my unit Tanika has a smile on her face and she keeps the place spotless. Thank U

Na
Review №79

All the employees at this location are awesome.. However Christianna, is the most helpful out of all of them. You cant beat the online prices and if youre in the Pacific Beach area you cant beat the location.

Mi
Review №80

Gloria West the associate in Pacific Beach was so helpful today. I had some questions about my bill and some storage issues that needed resolved. She was right on it and very knowledgeable on the processes. Keep up the good work Gloria. Thanks again

Ju
Review №81

What can I say but Im very glad and happy that my stuff is safe and great location. I dont spend lots of time here but when Im here Im treated very well they have great customer service Gloria West was very on point re: anything in my storage the office very clean bathroom very clean and sanitation great.. if you are in need of a storage unit you need to come here you will be well satisfied...

Su
Review №82

Ariana was very helpful. Showing me what size i need. Telling me all about the property and what they offer in deal wise. Since i love deals :)

Mi
Review №83

Katie was phenomenal!!! Absolute amazing customer service here. She was super friendly and extremely knowledgeable. She helped me find a unit in a prize that I was comfortable with And took the time to answer all my questions and concerns. Great place and very well maintained. 5 stars.

Av
Review №84

Wanted to say thanks to Anthony for providing amazing customer service. I was really not looking forward to having storage. I never hear good stories. I did some research and read some reviews. I am thankful that the reviews I read were of the same person who helped us. Not often seen. I am sure this will be a good thing.

Ry
Review №85

Happy I rented from Storem Self Storage great service. Thanks Tanika for helping us out with our move.

Ju
Review №86

Reina means Queen in Spanish and she more than lives up to the name! She is always smiling and helpful. She explained the different-sized storage spaces to me and helped me understand what was the best option. I made a switch to a different space later and she made the process super-easy. Thanks Reina!! Youre the BEST!!

Je
Review №87

I have been a member of San Diego Storage for over a year and I have had nothing but great experiences there. The storage space is very nice and kept very clean at all times. The people that work there are especially friendly and always welcome you with a smile. Sarah and Lisa are two of the nicest gals that I have ever met- they are always willing to go the extra mile to help, they always have a smile on their face, and do a great job of being positive all the time. I highly recommend SD Storage.

Ja
Review №88

I went to Self Storage to look for a small unit and Sarah helped me. She was super sweet and knowledgeable. I highly recommend going and asking for her. She was able to not only show me the unit but I was able to get a quote for when I need the unit and was able to let me know information about safety because I was worried my stuff would have been broken into. I was very happy to see that the site was very clean and well maintained by her and other staff members. Thank you so much Sarah and I look forward to speaking to you soon!

Ma
Review №89

Two thumbs up for Anthony. My go to man knows what he’s doing. Go see Anthony he can help with all your needs and questions.

Le
Review №90

We have had wonderful experience with the staff at the Mission Bay Drive Storem facility. In particular Lisa was incredible efficient AND friendly, with a super customer service attitude. My husband and I recently moved to San Diego and had more stuff to store than originally expected. Lisa not only helped to rent us an initial space, but a few weeks later helped us get a second space at a moments notice when our stuff came! She was excellent, offering us options to minimize our cost and maximize our space. GREAT PEOPLE! GREAT ATTITUDE!

ky
Review №91

Karla is so helpful and so nice =) Nice having new people with positive attitude.

sh
Review №92

The Storem staff was very helpful in getting the right storage and best price. I originally went to the pacific highway location, but they only had units on the second floor available. The girl working was very nice and checked the Mission Bay Dr location to see if they had availability because they are all 1st floor units. At the Mission Bay Dr location Anthony and Katy were very helpful in showing me the unit and getting me set up that day on the spot. The customer service is really good, and it the best price I could find for units.

Th
Review №93

My husband bought a unit here recently. The whole place is tidy and neat. I feel so comfortable leaving my belonging in the hands of the staff. I talked to raleighh who assured me they take every precaution to keep our belonging safe ans secure. Thank you!!!

Ka
Review №94

Came in for prices and it was a fun! Got to ride on a golf cart and I was helped by brienna, she did a fantastic job at helping me. Prices are fine and the atmosphere is awesome, Im still shopping but this is most definitely on the top of the list!

Wa
Review №95

Headed out of state but did not want to leave the important stuff in my garage. This place has excellent security measures and really good staff. Reviews are great but you never know. Anthony put all my worries away. Thanks and I’ll be back!

ed
Review №96

Very helpful friendly employes felt realy welcome no pressure

Wh
Review №97

I made a reservation online, mostly based on pricing. Grateful that Christianna showed me what it looked like BEFORE starting paperwork because I realized it was actually too small for my needs. Went over all the necessary steps, simply and efficiently. She was very helpful and knowledgeable about anticipating everything I would need. I’ve been using this storage space since I’ve lived in San Diego and definitely will continue.

Ja
Review №98

If you ever need a place to store your stuff, here is a good place! They have great staff, brienna is one of them, who will help you and answer any questions you might have. She did a great job of making the process easy and fast! Go here for your storing needs!

ma
Review №99

I wish they would extend hours, thats my only issue.

Gi
Review №100

Great service from the kind lady Tanika. The staff is helpful.

Information
20 Photos
100 Comments
4.8 Rating
  • Address:4595 Mission Bay Dr, San Diego, CA 92109, United States
  • Site:https://storem.com/self-storage/ca/san-diego/mission-bay-dr/?utm_source=GMB&utm_medium=organic
  • Phone:+1 858-869-0417
Categories
  • Self-storage facility
  • Automobile storage facility
  • Storage facility
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:Closed
  • Thursday:9am–7pm
  • Friday:9am–7pm
  • Saturday:9am–7pm
  • Sunday:9am–7pm
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