Company is a subcontractor for my home warranty policy. They responded very quickly, set the appointment for the next day and arrived on time. Friendly and professional, he was done within half an hour. Great job.
I had a dryer sheet that got dropped in the vent trap and I couldn’t retrieve. The tech had to take the dryer apart to get. I also asked if he could reverse my door while he was here and he said he would. It wasn’t easy but he was very accommodating and got it reversed. He went above and beyond and I was very pleased with the service!
Great professional rep was on time and courteous. Went above and beyond with repair fixing additional fridge issue while there.
We were looking for an authorized Thermidor appliance repair shop and were directed to Big City Appliance. They responded immediately, sent a technician the following day. The technician diagnosed the issue, ordered the part and came back to install within a week’s time. They were great.
Val repaired our Kitchen Aid fridge that did not cool enough in the refrigeration section.He quickly found the problem and fixed it very efficiently. The fridge works now like new!He was very professional and attentive to our concern about safety during current COVID pandemic.I highly recommend him and definitely call him for all our appliance repairs in the future
Val provided a 5 star service when he came to my house to repair and service a dryer. He is punctual, knowledgeable, intelligent and clearly experienced. He is also a kind human being - a very nice bonus in today’s world. I told him my toddler was sleeping in a close by room and Val made sure he closed the door to the laundry room not to wake him!I was so impressed with his service that I will not hesitate to call him again when the need arises.
The service tech was on time if not a little early; he was professional and conscientious, wearing a mask and gloves in this time of virus awareness. He double checked his work in calibrating his work, was courteous and polite. Would call them again. Highly recommend.
Andry came out and repaired our refrigerator. He went the extra mile to get us our replacement compressor ASAP, and also to get it installed ASAP. He also took time to check out our toaster oven and really went beyond expectations in diagnosing the problem. Cant say enough good things about this company, their number is hanging on our fridge for any future appliance repairs we might need.
Val was great. He was on time and provided efficient service. Explained recommendations for regular service and maintenance but I didnt feel like he was trying to push extra services. Only charged what was quoted over phone. I will definitely use him again.
Val was punctual and very polite. He worked quickly and explained our fridge’s issue to us, communicative. This is our second time working with Big City Appliance and Val specifically, I would recommend!
We had problems with a stove and also a refrigerator. We scheduled with Val, the owner, who actually came EARLIER than the appointment. He quickly diagnosed and fixed both problems and charged an appropriate amount for his services. We recommend him to others and will definitely use him again. Thanks Val!
Val arrived on time and was very courteous and professional. Troubleshooting wasn’t as thorough as I expected only consisting of a check of the fridge temp and consult with colleague, but quickly assessed to be the compressor and shared it was an expensive repair. Perhaps years of experience allowed the quick assessment.
I had a dishwasher replaced by Val. It was a great experience. He was early and made quick work of a less than straightforward job. The power cord had to be replaced and he handled it expertly. Val was early and finished the job faster than I had expected.I will hire their services again if needed!
We have used Val for our home and my mothers rental in North Park. Val is by far the best appliance repair man we have ever used. I trust his judgement and integrity 100%. Use Val you wont be disappointed.
Im impressed with the knowledge and skills Val has! Very fast acting (it was an emergency), figuring out the source of the problem youd think is not even possible to figure out right away. I highly recommend Big City Appliance repair. Awesome job! Thank you! My fridge is back to life.
We were almost ready to by a new refrigerator but decided to give it a chance and called Big City. Refrigerator was fixed in 30 minutes after technician showed up. He save us at least $1700 for buying a new one. Thank you Big City Appliance repair for honesty and fantastic service!!
Our Icemaker repair was delayed be a few days as first replacement part that was shipped was the wrong part. So we were without ice for a few more days than we had hoped. But other than that, he did fine work. The initial diagnosis was quick and the replacement of the broken part was quick. 5 minutes for the diagnosis and no more than 15 for the repair. He also informed me of the delay as soon as he knew about it.
Val was great! He was communicative, arrived on time, and fixed our washing machine quickly. Thanks so much!
I highly recommend this company!!! They are awesome to deal with and trust worthy. We had a problem with our Bosh microwave and he came to check it as soon as possible.
Val did a great job. Working with this company went very smoothly. I’d use them again
Val is someone you can definitely trust to get the job done! He is honest, kind, considerate and takes pride in what he does! I definitely recommend him!
Val was great! He cane over twice since I had made a mistake on my measurements. He was patient and helpful! We will definitely call him again
While dealing with the home warranty was a terrible experience, Val and Big City Appliance were the light at the end of the tunnel. I wish we were able to work with them from the beginning. Thanks again!
Val was great! He responded to my inquiry for repair right away and was able to diagnose and fix my leaking washing machine quickly. I will be sure to contact Val again if any of my appliances run into any other issues.
Found this site on Angie’s List and I received a call for service within minutes! Val came out the next day by noon. He called and let me know he was coming, fixed the problem on my refrigerator and was done within 30 minutes. Fair pricing as well. Val was very nice and polite. I would highly recommend Big City Appliance.
Val responded back to me right away. He gave me a super fair estimate and came out and completed the work the following morning. I highly recommend him and will use him for other appliance issues in the future.
Always is very responsive and friendly, gets the job done. Easy to work with and reliable. Highly recommend.
Val arrived on time, fixed the refrigerator and gave a very fair price. Highly recommend.
They were fast and courteous, and the price was good. I needed to get an appliance repair company to see if we could fix the refrigerator . The quality of the service was great. They were very knowledgeable.
Whirlpool wouldnt send a technician until after 2 weeks due to Covid 19. Big city appliance sent one right away. Got my washer fixed in a jiffy. Thank you, Val!
Big City Appliance Repair is everything thats advertised about them! The owner/tech, Val, is all that hes advertised to be! He is knowledgeable, professional, price competitive, and quick in diagnosing (and fixing) the problem. I would not hesitate to use this company again.
Fridge and freezer went out..worst experience..had to toss almost $300 worth of food and meats! Called Big City Appliance and they came out within a few hours of my call! Unheard of. He looked things over and was able to quickly identify the problem. I had my fridge back up and running that day. Great service! Would def recommend and will use in the future!
Val was awesome! Although the problem wasn’t fully detected for our washer machine, he showed up within 2 hours of me calling and was on time. Our washer still seemed broken after he came, so I contacted him and he came straight back the next day and dedicated a lot of time to try and figure it out. Very kind and helpful. Would highly recommend!
Fast response. Professional diagnostic and repair. Fixed my washer same day. Good price. Highly recommend! Thank you Val!
Your service technician, Val, was wonderful. He was polite, efficient, and explained the entire repair process. He is an asset on your team.
Val got to us so promptly - it was wonderful! He had our freezer and stove working in no time. Very kind and professional also.
Great service, fast response I used them 3 times now they always do a great job and the same day. I highly recommended them.BNC.
I really like how he came and inspected what we had a problem with and he went straight into fixing it. Worker was very friendly and helpful, and he did his job and got what needed to be done, done.
The order was for the repair of household appliances. It was necessary to repair the dishwasher. The dishwasher failed and did not dry the dishes. All liked it. The master arrived at the agreed time, diagnostics and work carried out. Now all the equipment works. I recommend the wizard.
Quick response and arrived at expected time. Repaired oven door handle. Would use again if needed for major appliance repairs!
Big city appliances repair is the most trusted service that I worked with for my business, they are very quick, on time and knowledgeable ! Their price are very competitive, I highly recommend him if you need any appliances repair !
Thank you for your amazing service! I was so surprised when my microwave started work again! You are the best! Next time when I’ll need a help I most definitely call to your company!
Service was great! Had dryer evaluated and fixed same day! Definitely recommend!
Super quick response, dishwasher was fixed in no time, very friendly. Highly recommended!
He arranged his schedule to help me out! Incredible service. He will always be my first call when problems come up. Thank you so much!!!
Val, did a great job. Was efficient and friendly.
The master arrived on the day of the call and quickly repaired everything! Thank you very much! Recommend
Excellent service. They arrived in one hour and fixed my broken AC. Fair price. Highly recommend.
Excellent service, fast and professional. Based on this experience of getting my dishwasher fixed, I can only recommend
Dependable and fair prices. Highly recommend.
Overall, very happy with Big City Appliance Repair and Val. Val showed up within 3 hours and took care of business. The dryer is 12 years old and I need to get 2-3 more years out of it before buying a new washer and dryer due to the overall cost of buying them.
Val was on time, friendly, and professional. I explained the issue. He quickly found the problem and fixed it. In and out in under 30 minutes. No spare parts needed. Cost was $115.
I had problem with my Refrigerator. Val replaced compressor. Price is fair! thank you! highly recommend.
Val of Big City was prompt in his response to my service request; provided competent and complete service; and at a reasonable cost. I will call him for future appliance repair needs.
Excellent service, highly qualified specialists!Recommend for everyone!I will be with this company again!
On time professional friendly and he had lots of experience and knowledge best appliance guy I’ve ever had
Very easy to make an appointment, great service, knowledgable and professional, problem with my refrigerator was fixed in no time. Thanks!
This guys fix my damm washer! I am very happy
The refrigerator had stopped cooling. He responded right away, came over same-day, replaced the broken part, and was done in less than 30 minutes. Everything is back to normal now.
Very good and fair and came back immediately to remedy a minor miscue AAA plus
Thank’s👍🏼. Tecnition came to Saturday in 2 hours!!! Grate
Very nice place🤘
Good communication and work
L Love this company )))
I am disappointed. Waited for the day of the technician. No one came and called
Amazing work
Great job!!!!!