I like it because my husband got this place when Victoria was the frist manger and we like her better since my husband passed away from covid19 im struggling with rent and food and now my lease is up today but i already renew myLease i just need to print it out.

Since shippy, new management and new maintenance team this place has gone down hill quickly. Raising rent, ignoring residents, and not maintaining the property. The managers don’t seem to care about the property or residents, just making money moving people in.

This place is absolutely terrible. They insisted on never answering their phones, jacking up the rent for no reason, and their emails only put important information in small print in hopes that you miss something so they can screw you

I enjoy living here staff and maintenance are very friendly. Both of them will get back to you quickly with great service. Also its a safe neighborhood full of families and furry babies.

Staff and maintenance are very friendly. Both of them will get back to you quickly with great service. Also its a safe neighborhood full of families. But with that, there are tons of kids playing in the streets. Very hazardous and you have to watch it when you park. We had a horrible cockroach problem that pest control couldnt fix. There are no cameras in the community laundry rooms and our clothes were stolen.

Beautiful property and the management is amazing!!! Definitely a place that you can call home and safe!

The Office Staff is super Awesome!!!! The maintenance team is great and fast!! I made the right choice moving here!

Fantastic property and excellent support staff!! Love the area too!!

I had wonderful experience with city crest management,staff and mantinence .i spend my two years with in city crest apartments but i never had any issue. in my apartment everything was very clean, new and organized.Adina sanchez manager her assistant sophia and other staff was very professional and wonderful.i will highly recommend this place.

Anthony was a pleasure to work with and provided excellent service.

Neighborhood is quiet, complex is maintained well and clean on the outside. Moved in during the summer and so far no issues with neighbors or management. I will agree with past reviews regarding the wicked roach problem though. These buildings are quite old, as well as the cabinetry in my particular unit. Some areas arent sealed off adequately, or the previous seals have worn away over the years, Id assume. Im extremely tidy, cleaning daily, zero traces of food anywhere, and I have no pets. I had pest control come in and to be honest I dont think it did anything. Anyone else have feedback on the roach issue, or any other tips/ideas working for you? I love my apartment overall, and would hate to be driven away by these seemingly indestructible pests.

Exceptional ServiceI have been always having problems on my payingMy rent since 03/20/2020 online when I moved in.They promised me a$50 gift card that Ms AldinaSuppose to give me, brought it to her attentionNever got my gift card they never could fix my online situation nor previous manager Noone and can never get a corporate number when ask for horribleManagement. Where Im going with this9months later a miracle happened.As the new Property manager came aboard not even a week was back and forth communicating withShe found the solution and take of the problemThis is what Exceptional Client is .Congratulations to Ms Victoria new manager atCREST CiTY VIEW APTS.WELCOME WELCOME WELCOME!!!

I lived in the City Crest apartments for about three years. Most of the issues I had were fixed promptly upon putting in a service request, with a few small exceptions, but my place developed a HORRENDOUS roach problem after my first year there. I dont even know how many pest control appointments I had to make before they let me know they would be charging me for them in the future. Apparently a technician told them my place was unsanitary because I had a pee pad out for my dog. I paid for a maid service to clean the unit when I moved out, but received a bill for a whopping $8 from City Crest because of the roaches they already knew about. They even kept my refundable pet deposits. Tread carefully!

A wonderful place to live and a great management staff and great maintenance problems handles on time

City Crest is awesome! The previous tenant hadn’t reported carpet damage to maintenance. When we first signed the lease the carpet was worn, had holes in 3 places, a nail sticking up, and a lot of cat odor. But City Crest was awesome! The staff was very cordial and offered to replace the carpet in the whole apartment! We are lucky because we have a 2 month old newborn. Thanks y’all!

If I could give this apartment a zero star review based on the customer service that was received I would do so. However, I have to leave something in order to post this review. It came to my attention that my identity was stolen by one of their past resident in Oct of 2017. During this process this unidentified/unmentioned person (respecting said person privacy, I will be kind and not release her name. We will simply go by the name J.P.) happened to get evicted whilst using my identity leaving a large delinquency under my credit. Being in property management myself I understand that sensitive information regarding a current/past resident is not allowed. However, I reached out to the property manager Adina Sanchez in order to resolve this matter on my behalf in an expedient manner. As one knows, when dealing with the Credit Bureaus it can be a timely resolution; that of which I do not have. I requested that the property research the dead files regarding this matter to simply confirm that I am NOT the individual (J.P) that rented, received an eviction, and left a large delinquency under my social security number. Being in property management myself. I KNOW that all management companies will allow this research and clarification regarding fraudulent activities. Not only will the property manager refuse to assist me regarding this matter and simple clarification, the corporate office has yet to contact me back regarding this issue. If I were to give any person some advise, I would urge them to reconsider leasing or doing any business with RADCO Residential Properties and/or Crest City Apartments located at 4900 USAA Blvd. It is unfortunate that this company and property is refusing to clear the indiscretions that their team allowed while leasing to applicants at their community. As anyone know it is customary to request identification for the person proving that they are indeed the individual that they claim to be. It only leaves me with the understanding that they may not have done their due diligence during this process and allowed (and may still allow) for such behavior. Covering up such indiscretion is a shame and just bad for business. Fore warning to any interested renters, DO NOT RELEASE ANY OF YOUR INFORMATION TO THIS PROPERTY OR COMPANY. As it is clear that there policies do nothing but cover up their bad business.Respectfully,Julie KleinDisgruntled Victim of Identity Theft.

I dont have option to review it without star other wise i will provide review star rating for New Management way of treating resident .Its ridiculous

Old Apartments but reasonable price, good management & service.

Lived here for a year and was by far one of the nastiest places Ive lived. You name it, theyve got it...roaches (tons of them!), feral cats, mold, water damage, etc. The closest laundry room to my apartment had 4 washers and out of the year I lived there, one of them was out of order for 5 months and was still out of order when I moved out. Maintenance does respond in a timely matter, but they will enter your apartment even if you indicate you would rather be home when they come. There was also evidence that either management or maintenance entered my apartment without notice or consent on multiple occasions and without a proper reason either. The only decent and professional employee I came across there was Adina. She was great and very attentive to my needs during my time as a resident there. The manager, Jessica, is one of the rudest, unprofessional, uncaring people Ive ever come across. Its clear she doesnt care about her tenants or her employees. She talks down to everyone she speaks with. Very little, if anything, is done to improve the living conditions or the overall customer experience in general. Be wary with this place and, if possible, steer clear. There are definitely better options in San Antonio!

I have lived here for two years and about to move into a bigger unot for my 3rd year! Its such a quiet and clean property, when i forst moved in i was worried since it would just be my toddler and I but the property is so lit up at night with evening security so i have always felt safe, plus the other residents here keep to themselves and pretty quiet! Have had minor maintenance issues from light bulb replaced to just a filter change, but they always respond quickly, The manager Adina is awesome!!! She always does what she can and so glad to have her managing this property!! Any concerns i have i always talk to her! Again, she is great!!!

Moving in July. Staff very friendly. They are in the process of remodeling everything with new ownership... good prices. Ask them for discounts about college students, millitary, being married... they help you out... my wife and I was approved in minutes.

Mesa Ridge is absolutely HORRIBLE. My building has an infestation of bugs that management cant seem to get under control. All they continue to do is spray the apartment with a chemical that increases bug activity for two weeks and does nothing to fix the problem.The apartment and appliances are also very old and unappealing. Theres a lingering odor from surrounding apartments so get ready to tolerate that if youre moving in.Theres also a MANDATORY $5 pest fee for someone to spray a bs chemical around your building. Not your apartment or even on your floor, just around the building. Also a $41 cable fee in addition to your rent, regardless if you have your own cable provider or not.Rent is very cheap, but on average, youre looking at about $65-70 worth of mandatory charges a month in addition to rent. Be sure to read the fine print before signing your lease.Theyre currently on the third new management team since Ive signed my 13 month lease and none of the teams have had a proactive approach regarding the bug infestation or maintenance issues.If youre a current resident, I feel for you. If youre considering signing a lease, may the odds be ever in your favor.

Nice apartments, has a lot of middle eastern people living there, all have been very friendly.

Good location (bus station, shopping stores, schools, restaurants, easy to get on the highway..) peaceful, quiet, no bugs, many parking spots.. It was a nice apartment to me.

Absolutely horrible. One of the most unprofessional staff I have ever dealt with. Im already talking to my lawyer and setting up the next step since they like to treat you like youre a moron.

Update 2: After following up the leasing team fixed it. will wait till the credit bureau removes the remark.Update: as per the response I tried contacting them no response, more than 10 calls. Its just marketing strategy they use to make sure the concerns are addressedDo not ever considering staying in this apartment jsut because it is 5min close to USAA.I lived here for a year then moved out of state for work. I paid all my dues and settled everything (which is 60 days notice + lease breakage fees + 85% of reletting fees) that was close to $1560. On top of that my security deposit of $200 was also completely charged for cleaning (I have evidences that I left the apartment much cleaner than I was handed over with) I am still ok with that. Along with that they sent the charge sheet covering $200 and told me I had to pay $26 for overstaying. I gave my notice on Jan 14th so officially 60 days is till March 14th. I mentioned the same and was told it is covered and I dont have to pay.City crest sent me a balance of $46. Not theyve mentioned that I have to pay $26 and reported against my credit profile which became a derogatory remark. All this for a person who paid without missing a single payment for the last 3 years in the US?No formal communication was sent out that I had to pay $26.

This place is horrible!!! Would not even give it a 1☆ rating. Smells coming from inside the apartment, bugs, roaches....just found out they sprayed for German Roach infestation.Get flyers on our doors telling us the agenda for the maintenance but cant even keep it. Told we cannot park in certain areas for a two day period OR OUR CARS WILL BE TOWED AT OUR COST...NO EXCEPTIONS. Work was never done or started. Nails in tires, workers busting windows to replace old ones. Many complaints to corporate with no results. New office manager just tells you I was not there at that time....sorry.Pool closed all summer so far, part of the package.I dont care how many times they spray for roaches....there is an infestation here. Ive had it, hard waking up with bugs crawling on your arms....little Nats everywhere....spray does not work.Do yourself a favor and well Im sure you can guess what Im saying.

I lived here for a year and the PLEASE do not waste your money or time. The staff are not good people. They are pretty Shady and be very careful on what you sign and agree to. They will not take the time to review or explain what they have put in the lease agreement. Also please be aware if you have any service request they will never get done. You do see guys drive around all day on the gold care, but rarely do you see them accomplishing anything. Also if you put a deposit do not expect it back or if you do expect it to be delayed because the manager is clueless to what is going on.

Environment is good. Houses are spacious and veltillated. Problem with roaches exist.

My rating is (0.1)/5. I would strongly recommend not to stay in City Crest Apartments. Most unprofessional staff and they do not know how to behave with residents.

The company that took over the apartment complex within the last year seems to be making an effort to maintain the property while Ive lived here (e.g. Repainted parking lot, worked on foundational repairs, sprayed for bugs). In the past I had a hard time getting them on the phone because their office was being upgraded. Now that the upgrade is finished it seems there is a quicker response. I also had an interesting situation where maintenance said they completed a task on the web even though it was very obviously not taken care of. When I put it in again as a high priority I was contacted and an appointment for repairs was made. The community laundry is not bad and it is nice to know there is a pool if I want to go swim in the summer. They are also good about posting paper updates and sending emails. People walk around at night, but they tend to keep to themselves so I feel pretty safe. I am thinking about renewing. If there is a better deal around this area I havent been able to find it.UPDATE: All of a sudden the management thinks it’s a good idea to gouge their customers with services that do not provide the benefit promised. Trash people we are forced to pay for, don’t collect on time or at all in circumstances. I am forced to pay insurance even though I have renters, because they go through a third party service it’s not their problem. Staff is unfriendly and the place is infested with roaches that became even worse after spraying. I am ready to get away from this place. Not even mentioning the increase in rent at the end of the lease. It’s driving me crazy.UPDATE: 5 months after leaving this god forsaken place the give me an 88 dollar fine I was only able to learn about through an update on my credit score. This is by far the worst place I have ever lived. Backstabbing business practices completed by a scar on by perfect credit score. Thanks a lot, jerks.

This place has a huge problem with bugs. Ive kept a clean apartment my whole time here (3 years) and still had an issue with roaches. My first year here a few buildings where treated for bedbugs. A couple in the building next to ours even had a SNAIL infestation. How does that even happen? The worst part of all is that the management is abhorrent. Dont believe the couple good reviews you read online that mention management--Ive talked to people theyve paid off to remove bad reviews or alter them to be more rosy by removing damage fees from their final rent payment. The truth is Jessica is a horrible person. She lies to people, cocks off to them, and worst of all: if she doesnt like you, your issues will go unresolved until you reach above her head for results. The big hail storm san antonio had a couple years ago resulted in hail damage to the roof of our apartment that they let go for SEVEN MONTHS. Every time they said they were going to work on it, all they did was put a tarp over the damages that would get blown off every other month and cause more leaking. It started as a super small leak and turned into a COLLAPSED CEILING by the end of it due to their neglect. I even had to have the citys code enforcement agency come out and threaten them into action it was that bad. Theres better places to live in the medical center. Do yourself a favor and just stay the hell away from this place and its hardly human leadership. They will all get to go home to bug-free, dry, warm beds at the end of the day. You wont.

Worst mistake of my life!!! Roach Infestation is beyond manageable. The office managers both are horrible angry females that love to yell at you and bang your door down just to let you know that i cant let my dog roam around on my own porch. Poor dog and i must now move. The apartments are filled with curry stinking up the apartments through the vents and way too many indian immigrants!! They are mean and disrespectful both management and neighbors living there

No issues with these property owners, and fast response to maintenance calls!

Youre really getting what you pay for out of the place. its under construction by some shady characters. Using cheapest bids so jobs are real half ass. Really wish I went else where. Terrible terrible TERRRIBLE bug problem. The staff is pretty shady. Staff is pretty lazy. They dont do much to help residents.Seriously if you have children or a family dont move here. If youre a single person just need a roof over your head; go next door to the other complexes or down huebner more. Youll find way nicer apts

Experience nt pretty good..Roaches, fleas dominates d aparment. The pest control seemingly increased roaches than killing them. Its just that my office was pretty near so easy for expats like me. But they responce to maintainance call quite promptly, this 2 stars is for that arena.

***** STAY AWAY, RUN AWAY ******Dear All- Dont get trapped by leasing an unit here, The staff is Rude, Unprofessional. In case of early termination u will still have to pay the rent for ur full tenure. EX: If u sign 13 months lease and happen to leave in 6 months due to unavoidable work commitments, U will still have to pay the remaining 7 months rent. Funny right? There is no concept of Early Termination concept in their lease agreement unlike other neighboring communities. As genuine we can pay upto 2 or 3 months as early termination fee (its acceptable to some extent) but who would pay 7 months rent?Dear IT folks working in nearby area dont get trapped and sign an unflexible lease if ur stay in San Antonio is uncertain. Read further reviews about this community by other residents who lived and experienced the pain and then decide for urself. There are a lot of good communities nearby do some research and before considering this.Lot of bugs, roaches, pool is dirty, laundry is full insects, stray cats, unclean apartments would be given during move in, refrigerator and kitchen shelf will not be cleaned, Closet would be filled with dust. PFA..Jessica- Manager is very rude, never smiling, and very unprofessional, she simply says I was not here wen u signed the lease so tats not my responsibility She is quick to get rid of her responsibility and will try her best to chase u away from office without a solution or answer. Most of the residents am aware of share the same testimony about her and avoid going to her and most of my friends are waiting for their lease to complete to move out of this communityYou would be given unclean, broken, dusty apartment during your move in. PFA pictures. I didnt start staying in the unit until they cleaned it and yet they charged me 2 days rent.If anything is promised do not believe it until u get it in writing. There is no honor of verbal words here.To Existing Residents- If u drop by the office for some clarification make sure u make notes in front of them or write them an email of contents discussed ask them to acknowledge- U can always be trapped in verbal words..I have shared my genuine experience, rest is upon individuals choice to decide.. and yes, I can be Thanked later. :-)

Worst apartment complex I have ever lived in, and I have lived in many. It is an old property but it seems there have been no efforts to update it. There were some fairly shady characters that hung around, so if youre going to live there, lock your doors! They have a patrolman occasionally but there was still what seemed to be drug activity, gunshots and the soda machine broken into (twice). I lived near the Mexican border most of my life and I felt safer there. To top it off after three of us cleaning the apartment after we moved out, were still not getting our deposit back! They told me I owed extra since we stayed a week longer, then told me I paid too much but they had to use that towards cleaning the place too. My advice is scrape up a little extra cash and live somewhere else, ANYWHERE else from my experience.

For starters, the A/c units are old and dont work very well or like mine doesnt work at all. Ive called them twice in the past 3 days, and not even a response to my calls. So I call during their business hours and no one is there at 3pm when i get off from work. The big problem when I moved in was horrible pantry and all closets had roaches in them. The staff keeps changing so thwre is always a mix up or they didnt get sinething and its just bad. But you get what you paid for

Experience here was horrible, they saod carpet was brand new but wasnt... The walls in my apartment had only primer on them walls look bubbled up in certain spots and they will send you to eviction court for only 1 month they say they leave notices on your door but they dont... They will not work with you on that at all the lady manager is rude, if you went here get everything in writting amd have them sign it.

DONT MOVE HERE. ESPECIALLY IF YOU HAVE CHILDREN. This place is NOT clean. The whole complex has a horrible roach problem. My lease is up in July and i have had pest control bomb my place almost every other month AND IT MAKES NO DIFFERENCE. And theres even larger roaches in rhe laundry rooms and pool area. When i first moved here there was a roach on the wall but i figured maybe it was because no one lived here. The whole apartment was dirty. If you walked barefoot for 2min your feet were pitch black. The fridge was NEVER cleaned. Theres all this food and grime in the vents of the fridge and it looks disgusting. The walls had so many cracks and gaps, like on the sides of doors and what not. THERE WAS NO CONFUSION HOW THE ROACHES WERE GETTING IN. In every room of the apartment there was walls with big gaps its disgusting. We made a maintenance order for them to seal everyrhing off, we even bought our own sealant, and they did a horrible cheap job. It didnt even look better. They just slabbed it on unevenly. We took over and did it ourselves. And of course, the number of roaches in my apartment went down, but it didnt stop them. I look for them, i expect them. Every time im getting ready for work i kill about 3 of them. Im so sick of this it is so disgusting and not a way a human, or a child for that matter, should be living. I dont even trust my dishes half the time. Another thing when we first moved in, we had a leak in the bathroom, coming from our upstairs neighbors shower. The first time they fixed it all they did was seal of the hole the water was coming from. But all that did was create water damage on the walls, the walls were literally soft to the touch it was nowhere near solid. SO I WAS ASSUMING they would be replacing the walls but nope. They left them like that and took out tiles from my shower and were able to access where the leak was actually coming from. Then replaced the tiles with INCORRECT tiles. And the sealant they used for that is not waterproof. So of course its slowly chipping away. We also have MOLD growing on the top of the shower on the soft, water damaged ceiling. What did they do? THEY BLEACHED IT. TO MAKE IT LOOK LIKE THEY TOOK CARE OF IT. THE MOLD IS COMING BACK. Its spotting through. So everytime im in the shower i get to stare at mold and hope theres no roaches on the shower curtain. The apartment also hired the most shady people to do their remodeling. They leave NAILS EVERYWHERE. IT IS NOT SAFE FOR CHILDREN. Everywhere i go i see nails or woodchips, i even got a screw in my tire from them and had to get a brand new tire, LUCKY FOR THEM my insurance covered it. When they came to replace my window they got glass EVERYWHERE. And i saw them look at my porch that was covered in glass AND THEY SAID NOTHING. And im so glad i checked the crib cause there was glass in their too. The window also had huge gaps along the sides so we have an open wall again and a huge roach came through it. And the remodeling crew stare me down everytime they see me, sometimes i stop walking and look at them so they acknowledge that i see them but they just stare at me. Sometimes they drive by and stare at my porch too, almost like theyre looking for me. IT IS SO UNCOMFORTABLE. And theyre rude about parking. One time i was coming home for lunch and their car was parked in the way so they can talk to someone, they looked at me, WAITING FOR THEM TO MOVE, and they just kept talking and i was late to work. They didnt even put screens on the new windows, they installed new porch lights with no light bulbs. THIS PLACE IS A SAFETY HAZARD IN SO MANY WAYS. IT IS NOT WORTH THE CHEAP RENT. DO NOT MOVE HERE. And everytime i go into the office i have to repeat my whole life story of living here AGAIN because they never have the same people working, its always people from their sister complexes, Does anyone work HERE at all?******UPDATE 06/06/2017*********staff still hasnt responded to me but proceeded to send pest control out again, which was not requested.

Pool is always filthy, poor maintenance! Other then the pool area it’s a fine complex.

This apartment was good. I was a UTSA student. This apartment was close from the UTSA, and a lot of shopping places were close including H.E.B, Target, office max, a lot of restaurants, gym, bank, and so on. Moreover, it was a quiet and peaceful place. I could study anytime even at night without any problem. My neighbor was very kind. The people who live here were kind and respect each other. Many people said that apartment staffs were rude, and they did not come to fix some stuffs, but actually they were fine and whenever I had some problem such as electricity problem or food disposal in the sink, the guy who was in charge of fixing came and fix it right away. No matter what, they will come and fix the problems in 24 hours or maybe faster than that. I think its depends on how urgent the problem is, but they will fix you when you tell them. Im moving out cuz of the school.

Unprofessional, rude staff. Emily and the other incompetent morons are clueless, utter garbage. Decent apartment for the price. Its a shame that the office staff sucks. Save yourself the aggravation and do not rent here or any other affiliate of The Lynd Company.

Newly renovated and great pool area!

I wouldnt recommend this Unprofessional place to a homeless individual who has won the lottery as a temporary place to rebuild!! COMPLETELY unprofessional on all levels! It takes them almost 2 months to refund ANY $$$$ just do whether approved or not and they give you a run around!! BTW.....Lynd Management(david lynn & associates) is utter garbage!! Pay yall bills and maybe yall would be considered professional!!Glad We didnt get approved because it would have blocked our progress for this 4 bd 2.5 bath House we have gotten approved for with the same rental history disapproved from these so called unprofessionals!! AVOID at ALL Costs!! What A Dam Joke!!

Terrible bugs every Indian cooking up curry chicken overall not worth it

Its not that great rouches everywhere even tho they spray weekly smh

Bad experience, run away from this place, rude and unprofessional staff. Read the reviews before you make the decision to sign the lease, especially if you are relocating and need to break the lease.

Jones barbeque and foot massage

Good apartment..

The gates always broke

Safe decent and peaceful

DONT EVEN DESERVE A STAR..WORST PLACE TO STAY !TERRIBLE MANAGEMENT,they dont even help you when you need .

Excellent

The new management is doing a good job.