Personable and professional. Met David who works the desk and Turbo Tim, the lead technician. Tim was nice enough to take the time to speak with me about my vehicle to ask questions and get advice even though they were busy with multiple projects. Arnolds auto provide good service and have excellent customer service.
Took my car in for an oil change and inspection, let them know that one of my tires was low on air but I couldn’t find anything. Turns out there was a very small nail that they removed and got the tire patched. Car was ready when I requested it to be and cost much less than I expected, will definitely bring my vehicle back for future repairs.
Took my car in for an oil change and mentioned that there was a horrible smell in the trunk and had no clue where it was coming from. I had cleaned everything out, washed it down, aired it out and I could not find the source. The mechanic made it his personal mission to find that smell and make it disappear...and he delivered! No more smell and I can enjoy driving my car again and I was charged a VERY reasonable price for how much time they spent on it. Would highly recommend the team at 1st Integrity/Arnolds.
We have used Arnolds several times over the years - and even under new ownership, the same care and trust is shown to customers. They are great at fixing what needs to be fixed - offering other items, but not pressuring you into everything. We will definitely be back!
They did an amazing job on diagnosing my cars check engine light, and replacing my turbo. I got my turbo replaced, and my fuel injectors fully cleaned. My car runs like never before now. Thank you Daniel!
Ive used this business in past, but this was my first experience with Integrity 1st Automotive. They also did an inspection for my registration renewal. I like the new look of the facility. I will use them again.
We have been using Arnolds for years and were a bit worried about the ownership change. I am pleased to report I had another wonderful experience. Daniel and Turbo added a few personal touches include a Thank you note on my dash. Glad to see Arnolds is still in good hands. They will continue to be my go to place for all vehicle maintenance. Thank you!
Excellent service! The price could be a little lower, but it was reasonable! Tracy was very friendly and concerned about what was needed for repairs for my vehicle! It was nice to meet my mechanic, Tim!Thank you all! I will return if service is needed again!
These guys are great. They gave me frequent updates. They even did extra research to find out if the thermostat I requested would work (it wouldnt). Alot of shops would just do it because I asked for it. They really saved me some future headaches. A generous warranty was given, with roadside assistance to boot.You can trust this shop and their crew.
Mr. Arnold is always friendly, helpful, and a consummate professional. His diagnostics are specific and fairly priced, and he never pulls a bait and switch. He has worked on all our cars as well as my parents’ - and for them he did five minutes of work for free. I cannot recommend him highly enough. He has definitely earned our business in the future.
Love these guys. They don’t try to push unnecessary stuff. Get me in, get their work done and I’m on my way. Friendly and professional.
Great service. Kept me informed throughout the process, even when the news was not what I wanted to hear. I will use again.
I am very satisfied and impressed with Integrity!Britt and Tracy were awesome and went over and above to help us out!I would HIGHLY recommend them to anyone needing quality auto care and the name Integrity is backed up 100%.
Daniel was honest, forthright and comprehensive in his services my vehicle. Ill definitely utilize Arnold Automotive in the future.
He has been very good at communicating and honest about not wanting to install any bad parts.
The guys are friendly,honest, fair, and funny too!Great customer service! We will be a family of customers for life!
Shop just remodeled and what a transformation. Same great mechanics as always just a fresh new look. I take all my vehicles to Arnolds with no reservations.
Great experience! The new ownership & manager are fantastic. Will definitely return.
Bought a used car from a Ford dealership and the guys at Arnold Automotive ran a diagnostic test on it. They couldnt find anything wrong and didnt charge me a dime.My mother has been going to AAC for years and swears by them. They do good work here and are good people.
Amazing! very helpful, professional, and fast! I dont know what I would have done with out this awesome crew!!!
Been using Arnold automotive for a short while. At first I was concerned about the new people taking over but I was surprised to have a great experience . They are actually very professional and things seem more organized. I would highly recommend to anyone in the area who wants professional care with good prices.
Quick and great service. Drop off on friday had it back by saturaday. I will be using them agian
I was able to make an appointment online, was immediately greeted at the counter when I arrived and the work was done promptly. Loved the detailed report with pictures. Thank you for such a pleasant experience, I will definitely be bringing my family vehicles here.
Honest and professional. Very easy to schedule service and was repaired quickly. They are my new “go-to” for any car service/repairs
Returning customer and as always a fantastic job. I can always expect high quality work and follow ups as well as a clean job and honest dealings. Thanks guys ! Keep at it !
Did a great job and I will definitely be a repeat customer.
Arnold Automotive seems to always do a good job, they seem to be pretty thorough, and they always seem to get the work done in a timely way.
Very professional and knowledgeable. I highly recommend, this was my first time and the experience was great!!! Definitely will be my go to going forward.
Arnolds Automotive is amazing. Price is fair, they are honest and Britt was great to work with and kept me up to date on parts delivery, pricing, etc. and they finished before i was expecting it. I wouldnt go anywhere else.
Fast, friendly service. I can always trust Arnold Automotive to provide quality service for an affordable price. Thanks!!
Pleasant friendly courteous honest informative/ knowledgeable staff & Technician Roy W. ---my go to mechanic for 40+ years--- a comfortable & safe place to spend necessary car-repair time and $. Linda K.
Daughter hopefully will get her car repaired. Cost, unsure.
When my check engine light came on I was so worried 😩 the manager at the shop was super friendly on the phone and I brought my car in. I’m not super handy or technical and he took the time to really explain what was going on - he even showed me animated diagrams. There was no pressure or sales tactics; when my husband finally came and reviewed the estimate (he’s a car guy haha) he was sold. Amazing price, great service, and very honest. If you’re in Sachse and need someone to handle your vehicle with care, come here!!
Quick, friendly and honest service!
Good stuff, Good people. Thank you Daniel and the Crew!!
Tracy was very informative & listened to my concerns & hopes for my vehicle. He gave some helpful advice & I was very thorough in the diagnostic he performed.
The new management is really professional and great people. I got a better price than the kwik kar down the road plus some of the recommended things were not needed .
Eric has proven his excellence, professionalism and knowledge time and time again for over a decade taking my vehicles to him.While I use to live in Farmersville, I still drove to him for any and all servicing done to my vehicles because he was the only one I trusted in getting repairs done correctly, the first time and extremely affordable; and it still holds true today.But it doesnt stop there as both Eric and Beverly work in unison to make sure customer satisfaction is their top priority with myself as with other customers that come to them as I have witnessed while waiting for my vehicle. These things are absence in todays chain automobile repair facilities and even in some family owned facilities, however, this facility is the exception, especially during this COVID crisis where everything is already hectic, this facility and the staff put your mind at ease...
Excited to see this place under new management! Great service, prices and professionalism!
Fast and cost effective service with a smile 😃
My first time and it was a great experience, friendly people and excellent service. Thank you Britt, Tracy & rest of the team
An honest and helpful mechanic with competitive pricing.
Amazing people very helpful an do grate work!!
Great team and fair prices, what more can you ask for?
Arnolds is very affordable and great mechanical work. Ive went for general maintenance and even some motor work as well and theyve always been great. Has never tried to up charge me for stuff I dont need. Highly recommend them
Always fantastic, fast and honest service. My family has used Arnolds for the past several years, and will continue to do so
Entire experience was outstanding!
Had my state inspection done here. Arnold was grumpy and didn’t seem eager to help. Stalled my car driving it out of his bay. Just not a friendly place. Won’t be coming back or recommending anyone to this place.
Found the mysterious problem!
These guys are great! Very professional and friendly.
Great place. Fair, honest & always so helpful. Love this place.
I have used Arnold Automotive twice over the past six months and was impressed on both occasions. Not only did they walk me through everything that was needed, they actually recommended NOT doing a couple of things that I had asked about. Their pricing is fair and work is prompt and done well. I will definitely use them for anything I need in the future.
Arnolds is a great place to have your vehicle service. Eric is very friendly and they dont over charge or try to scam you. This is a very trustworthy auto shop.
The owner is a very nice guy, and they do really good work at a fair price. I had an electrical problem which caused my truck to completely die at a red light. Had to get it towed. They diagnosed, got the parts and repaired in 24 hours. Truck voltage better than before the problem occurred. I would highly recommend
I have been using Arnold Automotive Center for several years. I have found that the service has been as quick as can be expected and reasonable in cost. Any time there was added cost over the estimated cost, I was called and given the option to continue with the repairs. On the occasion when I did not have the repairs done, I dont remember the cost being more than reasonable.
As requested, they replaced both front control arms. No tricks, no sorry but we need to replace $2000 of other parts like at the chain stores. Labor rates were reasonable, they had the job done within a few hours as expected. They called me before starting the job, and again when it was done. Yall have earned a customer!
Was repaired as promised
Quick response to answer questions
I needed to have a Wheel Bearing and Hub pressed into a Steering Knuckle. Eric made sure that he pressed in the Bearing from the outer ring and that it went in straight. He also made sure to press in the wheel hub from the inner ring of the bearing when installing it. He did it very quick and I have no complaints. Would definitely recommend to anyone around the area.
Always great, friendly service!
Very friendly and honest service
Good work and service
He fixed my car....but shouldve told me about my exhaust pipe. I took it in because it was hesitating alot,when I got it back,it sounded like a big truck!.....literally. I was upset with him because he shouldve told me about it b4 letting me come and get it. I had to take it down the street to replace the muffler. So make sure, as with all repair shops, (I worked as an tech for awhile...dealerships and small business) that they did what u wanted and that they explain everything.
This shop clearly reset my codes electronically without fixing the issue when I asked him to look into my check engine light. His own inspection report showed the not ready after he said he repaired my problem. My check engine light came back on within 48 hours and when I brought it back he came up with another issue. He had already charged me 1000$ for the original repair. Then said I needed a fuel pressure regulator for over 500$. Wouldnt acknowledge he missed the problem or misdiagnosed it. It was clear the problem was missed and evidenced in the data on the code reader when he had it. All he would say is it is what it is.
Daniel and his staff take the time to explain everything and do a great job. Highly recommend!
I have taken several vehicles for repair and inspection including work vehicles. Their work is top notch and the price is competitive. I would recommend them.
I was at Arnold Auto yesterday 9/5/2019 for the first time. They fixed my problem at a very fair price . Very nice people and a clean shop and office . On a 1 to 10 wil will give 15 !!!!!
Eric is awesome. He gets the work done fast and is very fair with prices.
Eric has taken good care of any vehicle I taken him. He is fair and honest.
I wont take my cars anywhere else. Eric is fair, friendly and honest.
Fixed battery issue. Friendly, down home feel you don’t get in big box.
I had a repair done with in 2 weeks the problem came back. I took my car in Eric said he couldnt do anything else. I was surprised ive always trusted him even sent people there for help. I took my car to another shop they replaced what he fixed but i was out over 3000.00 not happy
My husband and I have been coming to see Eric at Arnold Automotive for years. Everything from basic oil changes to more complicated repairs. They have always been fair with our estimates and length of time to repair. We will not take our cars anywhere else.
You really need to check this place out yourself!!!
Good quality work!
Great honest service
Experts
Nice and fast