Very professional company with great communication. The agent was incredibly helpful and had the estimate of weight almost perfect. On time the day they picked up and worked carefully and efficiently. They helped with storage and when I was ready,, the move in went smoothly..nice people and easy to work with. Everything was done well. Highly recommend this company!
We were very pleased with our move with Berger from start to finish. David estimated our home fairly and was an absolute pro. Brian, Ron and the team on move day were swift, safe and a pleasure to chat with as we navigated the move out of the old and into the new. We hope not to move any time soon, but we would certainly return to Berger without a doubt.
I have used Berger/Allied twice. Great customer service. Aime and David in Mpls were reliable, efficient and professional. Answer questions promptly. They know what they are doing and in which way the move will happen. Always satisfied.
Dont work with Berger unless you want to be disrespected, lied to, and charged bogus rescheduling fees. Drivers will lie to you about when they arrive, just to force you to reschedule your delivery and pay a fee. I hope manager Kristina Holcomb knows how her drivers treat their clients, and that they are costing them business.
The movers were very friendly and courteous. They did a great job of making sure furniture was protected and that no walls got nicked in the new place. Highly recommend
Wonderful coordination and extremely knowledgeable. Prompt, quick and responsive. Movers, especially Juan, were so calm and hardworking. Not one thing was broken or damaged. I moved out of state and of course, that was a concern. Do yourself a favor, hire Berger! I can’t thank you all enough.
Delivery crew lied that they had been waiting over 15 mins when they had only been waiting 7 mins before i was able to come outside. They told me I would have to reschedule because I didnt answer the phone. Kind of a funny excuse to give to someone that youre literally talking to in person. They proceeded to waste 10 mins sitting in their truck before driving off without delivering our furniture.
Our delivery time was well communicated. Drivers arrived within FOUR minutes of the expected arrival time. Amazing. The delivery people were courteous, caring and conscientious. I was amazed at how cheerful they were and ever so careful with my new furniture!!! A great experience at every turn.
Couldn’t have been more helpful - estimate was easy and movers arrived promptly and took great care - cross country move went smoothly and arrived on time as scheduled - diver and crew were great - I would highly recommend Berger for any move - thanks
The whole moving process was made easy! Excellent communication throughout. The guys loading the truck were super careful to make sure things were well protected.
Such a great experience! This company was wonderful. From getting a quote and getting started with the process (thank you Dave!) to after it was delivered, they went above and beyond! I was happy with every person we had contact with and the communication was great! Definitely don’t hesitate to go with this company!
Delivery team delivered a cabinet to my place and because of having poor sell service in this area they were unable to reach meThey were not able to drive to the house because there truck was to bog to get to itSo after not being able to reach me by phone they decided to make the delivery anyway and carried the cabinet back to my houseThis is a minimum of a quarter mile back through the woods and through a fresh snow fall. I don’t remember when i ever heard of service like this. I have been telling all my friends and coworkers about the incident and no one can believe they went to such frat lengths to make this delivery. These guys deserve a raise and or a promotion because if they worked for me I would never want to loose them please make sure they see this Amazing ServiceThank you
We had a dining room table, chairs and a bench delivered from Arhaus. The movers were on time, very careful and friendly. Thank you for making this delivery a positive experience!
Excellent all the way around. Great packers and moving team. They made an unpleasant chore easy. Great work!
Communication was great and appreciated, scheduled dates and times were kept, and everything was delivered with no damage.
They delivered kitchen cabinets I had ordered. The two delivery guys did a great job. On time, sent message to let me know their ETA. Very professional and friendly. Could not be more pleased with the service.
We moved states, had all our items packed by Berger, transported and stored for a month. First, the ladies that packed our old house were amazing! They definitely know what they are doing. Nothing, including stemware was broken upon unpacking. The guys who moved our items into the truck did put a minor dent in the stairwell. This was handled right away and fixed before the new buyer moved in. We ended up needing to store our items for a month. Ann was so responsive and helpful throughout the entire process. She was also pleasant and professional. She definitely calmed my nerves that came with a big move. The truck showed up as scheduled at our new home. The guys moving our items were great and very careful. We are missing one item (I haven’t filed a claim yet) but know they will take care of me and make it right! I will definitely use them if we move again.
Agim Balla the driver and his crews in California and Winter Haven, FL were THE BEST!!! Very friendly, courteous and extremely professional. I will DEFINITELY use them again! I would recommend them highly for any kind of move.
Berger moved us from our apartment in Costa Mesa, California to our new home in Golden Valley Minnesota. Both moving teams were professional, caring, and efficient. NONE of our items were damaged during our cross country move!! Not even a single glass!!!! We were so impressed. Bergers corporate team was also amazing. They were very responsive and made everything super easy. My Husband and I were able to feel completely stress free during the entire process. Thank you Berger team!!
Delivered cabinets ordered thru a local retailer. The movers were professional and polite. They handled our cartons with care. Really pleased with the service and would definitely call on them again.
See my Yelp review on Berger for all details. Berger misrepresented how they would load items, their load team lead marked EVERYTHING with scratches all over even though there was no damage, we had a lot of damaged items and our transfer delivery was delayed 3 days despite providing 6 weeks notice on our transfer date and receiving confirmation for the dates. At no time during the 6 weeks did anyone tell us they were having scheduling issues or that we might not make our set dates. The local transfer company that received our out-of-state transfer said Berger didnt contact their company until right before our set arrival date. The local company did their best to fit us in as early as possible, even though it was late in the big picture. We also did not recover the added apartment rental costs related to the delay in transfer. We received apologies but no offer to work with us. We will avoid working with Berger and Allied in the future. Be sure to read my Yelp review for more details on what went wrong. BTW, the packing crew was awesome! They packed and marked all items very well.
They were great! I appreciate the call 15 min out, very professional, very quick but handled the furniture with care still. Great job!
Berger transport and storage is a great place to do business Denny is always very pleasant to deal withb
Allied was referred to us by a family member and I have to say I am so happy we went with this company.,right from the get go I spoke with David Lorier he was so informative and helpful he answered my many questions and out my mind at ease . He then handed me off to Amie Pillen who was just as helpful and informative and patient with me . We moved my Mom from California to Minnesota and I have heard many horror stories about moves thanks to Allied I felt confident about our choice. The movers Jose, his wife and crew were right on time they worked so hard and were kind and respectful I cannot say enough about how nice it was to have them they are amazing,! They said they would arrive in MN. Between 8am and 8:30 again right on time Jose and Manual worked non-stop without. Help most of the day finally another worker arrived from Mn. I was glad so they could get some help . They put everything where we asked and then some .Amie checked in with us throughout to check how things were going which was very nice.I will be referring Allied to anyone who needs a moving company. Thank you Allied for making our move so smooth . Kris Wanhala
Both operators were efficient, courteous and organized. Delivery couldn’t have gone more smoothly. Thanks Ricky and Manny.
No place to park if pass regular hours and park lot had lots of trash in it
I had my kitchen cabinets delivered today and the delivery people were professional, prompt, and pleasant to work with. I would definitely use them again.
Awful, awful customer service. Mike promised that Berger would be with us through our entire move. Well, they lost a box of ours containing some art work we really love. Made us file a claim with a subcontractor who never called or asked about the box. I got a couple of form-letter emails saying they made calls and can’t find our box. That’s it. They consider their responsibility to be over. How do they lose a box that was in their possession? Awful and unwilling to help you when you need it.
Excellent customer service. Polite courteous and helpful. Top rated individuals
Great communication by Rick and Manny for the delivery. They were very professional and courteous.
The people who delivered the cabinet were professional, kind and strong! Great communication and follow up.
They were very professional, friendly, detailed, on-time and personable. Great guys!!
This is my second time using Berger, first when I moved from TX to CA, and then again most recently to move back to TX. Both moves were so hassle free for me. Michelle helped me with my most recent move. She was available throughout the entire process, and would respond within the hour. The dates of actual pick-up and drop-off were within my original quoted dates, and I wasn’t blindsided by any extra charges. I even had an issue with my TV, couldn’t find the screws for the movers to put the stand back together. Michelle made sure my order stayed opened until the screws were found and the stand was put together. I recommend them to anyone looking to move. I will definitely use them again for any future moves.
WE are so pleased we found Berger Transfer. We made a cross country move from Colorado to Minnesota. We used a POD for our stuff and it delivered to Bergers warehouse. They unloaded the POD content snd loaded up their truck. They then moved all those items into our apartment.Nothing was damaged. All time commitments were met. The service was friendly and professional. Ya cant beat that!
Both were extremely considerate and helpful w the replacement of our dresser.
The two delivery men did a great job!
Fantastic customer service!! Trust worthy!My move from MN to CA completed without any issues. From end to end it was a neat experience. No hassles. Thorough follow ups. Always responded back to my phone calls and emails. Thanks to David, Amie, John for your service!
Excellent. Very careful and courteous. Took shoes off.
Delivered for Arhaus. Great service and helped coordinate with Arhaus for one item that had some imperfections from manufacturing.
Fernando moved me from Atlanta to Phoenix. One of the highest compliments a person can get is that theyve mastered their craft, and Fernando is a master. He was super friendly, efficient, knowledgeable, and creative. He hustled, and added a level of confidence to my move I didnt have before - which is important, because he basically has everything I own. Also found the pricing to be very reasonable.I was way over our estimated weight, but they didnt gouge me or put in hidden fees.
Team did excellent and professional job.
Was supposed to have cabinets delivered on the 21st between 9am - 1pm. They never showed up and no one called to reschedule or offer a reason as to why there was no delivery. Tried calling multiple different staff with no answer. Finally got ahold of someone the following day after leaving multiple voicemails. Two different people had varying stories about why our delivery didnt come. No one seemed to know who rescheduled it. Was told they could reschedule for a couple days out, told them we were supposed to install this weekend and that we needed it ASAP. Shannon said she would speak to her boss who came in at noon and call me back. Never called back and hasnt returned any of my calls to confirm that Saturday will work for delivery. Very unprofessional service, no one seems to answer their phones, and management is lacking. Do not recommend their services and will be writing to the cabinet company that uses them.
You can tell when youre working with professionals. They enjoy what theyre doing, they do it well and they communicate with you throughout the process. Such was my experience working with Berger Allied on a cross country move in January 2020.Entrusting our belongings (valuable or not) to strangers does not come easily, so I was pleasantly surprised by how standout driver, Kevin, and his ground handling teams in Maplewood and Mesa handled everything, including my expectations and last minute requests. They carefully and efficiently took furniture apart, wrapped it in warm blankets and secured my belongings and my apprehensions.Bergers entire team, from sales, to customer service, to accounting, to loaders and driver, eased my mind and communicated well throughout the process. Many of Bergers staff are long term employees and it speaks volumes when they understood what I wanted, sometimes before I even figured it out myself. Their experience and patience really made a difference to me.I want to give a shout out to ringleader Kevin, for his command of each situation, his humor and lightheartedness, work ethic and dedication to customer satisfaction. He was unfazed by anything and is a great asset to the company.I recommend Berger Allied in a heartbeat and thank them for maintaining a superior workforce.
This was my second interstate move.For this second move, I selected Berger/Allied and could not be happier! Jaime Munguia, the driver/move boss, is a truly remarkable and wonderful man . He was helpful, patient, calm and extraordinarily kind. My goods arrived on time, in perfect condition and without a single misplaced item.The delivery was a challenge, as we had an unusual snow storm (for our part of the country) the night before delivery day. Despite all the challenges the storm offered, Jaime and his crew accomplished the task with a great spirit and attitude.I wholeheartedly recommend Berger/Allied. They are the very best.What a stark contrast to my first interstate move 7 years ago.
The guys were professional and super helpful
This was our first long distance move ever, and we wanted to go with a long established and trusted mover. We contacted Berger Allied Van Lines and the whole process was exceptional. We arranged to have our furniture and possessions loaded and also arranged to have my husband’s car shipped as well. From first contact with the company we received timely updates and follow up calls on how it went. The two men that did our load and unload were incredible, they were efficient and friendly and fast and careful. They had their hands full with our stuff, we had a huge, heavy load and they handled it with no problem. On the delivery date they were prompt, efficient, friendly and professional and I wouldn’t hesitate for a second to have them work for us again and I heartily recommend them. I definitely recommend Berger Allied Van Lines, amazing job!
Prompt, fast but very careful and very pleasant and professional
Seth and Manny were awesome in every way!!!!!!!! They did a superb job and were very engaging!
These guys performed a great job, from the very beginning which was estimating the total cast until the end for delivering my furniture. They were on time for packing, loading and unloading. I used this company for an interstate moving and cannot be happier with their service. Will definitely use them in future.
I am very pleased with the way my cross-country shipment was handled by Berger Allied. All goods arrived without any damage and the unloading was accomplished very efficiently. I recommend their services to anyone planning a move.
The best experience of my life if it wasnt for that salesman by the name of Dave it would have been a perfect move
From the beginning everyone was about customer service, communication and walked us through everything from how to pack and mark the boxes to make it easier all around. Michelle and or Kristen were always reaching out to check on how things were going all the way up to a week after we received our furniture...Driver even called to give us a heads up as to when he would arrive. I would definitely use them on our next move...
We used Berger Allied Moving and Storage for a cross country move. Our experience was easy and positive. The movers could not have been nicer and they showed up when expected. They also arrived at our drop off location a day early to accommodate our schedule. Very nice people and the administration office sent multiple emails with updates and information during the cross country drive. I would use them again.
The team is very responsive. Quality of service depends on the vendor to whom they subcontract. I had a great and not so great experiences.
I had an absolutely wonderful. seamless and headache-free experience with Berger Allied. Highly recommend!! Extremely professional, they always stayed in touch to see how the move was going, if I needed anything. I moved from Texas to AZ, My things were picked up exactly on time and the movers arrived exactly when they said they would. The office folks Michelle and Kristen, the movers, and the driver were so great, I wouldn’t use anyone else.
Great moving experience. On time, hardworking and very communicative. Highly recommend.
Great performanceA+
We had a very positive experience with Berger Allied Moving company. We were not sure of the exact dates we were going to need the packers to arrive, or the goods delivered, and their representative worked with us and pulled off the move from packing, loading and delivery without any problems. It was a very smooth process. The crews at both ends were super and very easy to work with. Overall I would not hesitate to recommend this company. I would definitely use them again. Thanks Berger for having such a wonderful team to work with.
This team is very efficient and does great work. A+
We just moved using Berger and could not be happier. Agim and his team were extremely professional and responsive. Agim was patient and courteous as we went through the process. He continually checked in to make sure I was happy and to answer any of my questions. He also got us moved in ahead of schedule.
The best of best mover (interstate)! If you are looking for an interstate mover, you have to choose this mover. Reasonable price and perfect service. I really appreciate their hardworking, loyalty, and honesty!!They will text, email, and call you every step! They are really good, especially David!
They were very good, careful, and followed up with you. I definitely use them again. David was so easy to work with - even stopped by the day of our move to make sure everything was going ok.
Did a great job moving me across country. Nothing broken but a cheap drinking glass. Crew was extremely nice and helpful. Delivered early. All my furniture was wrapped and nothing arrived scratched or broken. Highly recommend.
The move went amazingly well from start to finish. Everyone was on time, no hidden fees, and no damage. My family was very pleased and it made the move less stressful to have had such a good experience with Allied. The driver, Justin Craven, was also excellent to work with!
Berger has relocated me twice in one year. They were professional and reliable during what is often a stressful time for a family. They set expectations and delivered on time and accurately financially. There were no surprises on either relocation.
Excellent service! The movers were professional, courteous, and kept things tidy. They moved my dad from one assisted living facility to another one, several states over. All items were delivered in fine condition, and we were updated on delivery time so that we could prepare.
The entire experience with Berger was very well done and first class.
Any time we had a question, it was answered in a timely manner. furniture delivered on the date promised!
Moving from one city to another is always a difficult experience. There are many, many details to be dealt with - change bank accounts, change addresses on multiple service providers, find new doctors, pharmacies, etc., etc. For all of these details the person moving must usually deal with a service representative of some kind. Unfortunately, service from most of these individuals is less that satisfactory. Berger was the exception. Service was outstanding. Every phone call was returned promptly (most of the time no return call was necessary as the phone was answered by the needed individual), exact information was given, everyone showed up on time as scheduled, communication was outstanding, actual move was handled professionally with no damage to household contents. I can honestly say that the service received from Berger was the best I have had from any provider over the past many years! Weldon Tisdale
All in all we were very satisfied. Pricing was comparable to other movers. We had a few pieces that had some small chips and scratches. Filing a claim was easy and the fellow who came out did so very promptly and did an excellent job with making the repairs. If needed, we would use them again.
Polite and professional!
I’ve used Berger several times for small to big moves and they are always done with a great amount of care and professionalism. Highly recommend them!!
Kelvin was amazing and very professional. We are very pleased with the Florida crew.
Very efficient and professional team. Solved problems on the spot and recommended quality resources as needed. Completely trustworthy.
Great driver and crews at both ends
Everyone involved in our move was incredibly helpful and considerate. I will definitely recommend this group to anyone with upcoming moves!
Berger was very professional in handling my move from Austin to Atlanta. The cost was exactly as estimated. My goods arrived when promised with no damage. Everyone in the company was very pleasant to deal with. I would highly recommend them.
Very nice place its weird at first if you dont know where to back in but Ive been here already so its very easy pretty cool go here that is a low butt tights but thats what makes the job more fun do I have a little bit of a challenge so dont be scared to ask where you need to back into keep in mind that you dont want to hit any cars or buildings so make sure you are aware of your surroundings if you are not sure stop go out and check to be sure you are not hitting anything
This is the 2nd time Ive had the pleasure to see/use Berger for a move. They are very conscientious and efficient. Id use them again!!
Great knowledgeable staff. Excellent service
Ive used this company to deliver furniture to me multiple times. There always on time and very friendly. Great company! I would highly recommend them.
Great communication, the service on both ends was great, a very easy, positive experience all around!
If I could give a 0, I would. Got a few quotes for my move, and this one was $hundreds more expensive. Berger Allied sent David L to do my esrimate, so I called David to try and understand why theyre so much higher than their competition, but he was extremely rude, got angry, and hung up on me!! Unbelievable..so unprofessional. And after a week of back and forth calls. When anyone asks me about moving, my only answer will be: go with anyone except this place..stay away Who hangs up on their customers for asking questions?? I dont give negative reviews, but I cant let this one slide. David, I hope you had some time to cool off, and you talk with management about how to speak to your customers.
Agim Balla and his crew were amazing and professional. Highly recommend this company.
The truck driver and mover were great! Moved everything with care and nothing was missing or broken. Everyone was friendly from the estimator to the truck driver.What I didn’t like was the billing portion of the move. I am a person who pays a lot of attention to detail. I paid attention to the numbers on the “estimate” and “bill of lading”. I even went so far as to show up for the weigh in before and after since the end bill is actuals. First of all, I did not get a bill of lading that was filled out. Questioned that and I was told there’s a separate sheet with itemized line items. I should have a filled out bill of lading. What’s that for if it’s not filled out and if it was filled out I wouldn’t have to ask for the itemized line item. Plus, I only got the itemized line item document after I asked for it. Second, the numbers on the itemized line item document was off. The difference on my estimate document and actuals is weight. There was almost 900 lbs difference from the estimate and actual. Meaning I had 900 lbs less. Nothing else was changed. Yet how was it that my actual transportation line item cost more than my transportation line item on my estimate. They applied a discount in the actual but after raising the price. The “discount” should be applied after the price difference of my actual weight and not after. Plus, the discount wasn’t for the weight difference. Third, I asked how many days they charged me for storage. They said they billed me for X number of days and those days were off because it wasn’t in there for that many. I questioned that part of the bill too. In the end, I told them to review the bill and I want my refund because it was clear that they overcharged me. After reviewing the bill, they said they will refund me $8 for the difference in storage days. So they didn’t see anything else wrong with the bill; particularly with the transportation line item. I do also want to point out that during the estimate the daily storage charge was $6 or so and there’s a difference of about 900 lbs less in the actuals compared to estimate. I don’t remember exactly how many days it was actually in storage but it was more than 1-2 days so why am I only getting back $8 on top of the difference in the transportation line item.I’m not trying to be cheap. However, I do want to pay for what I owe and nothing more. I saved money by throwing some stuff away and coming in about 900 lbs less in the actuals compared to the estimate. They moved my stuff great, but I don’t trust their billing process. Especially since they don’t fill out the bill of lading completely. Why are customers required to sign an incomplete bill of lading? That’s ridiculous.
Berger Allied Moving did a great job for us on our cross country move. Great communication, a great price and excellent service.
Great driver, on time pick up and delivery with effective communication. Would recommend the company to anyone who needs packing and long distance moving services.
Best moving company for any type of move.
Good and clean
Berger was awesome and went above and beyond
Absolutely the most friendliest employees around.
They were easy to deal with throughout the entire process and stayed in close communications before, during and after the move.
Great guys. Polite, professional, and they work hard.
Can you arrange for the same crew that moved me out to move me back in!
Good service, very professional.
Super helpful getting me moved in to Roseville.
Shipping and receiving was very good
We do their lawn maintenance seems like a pretty busy place though
They moved a bunch of my stuff (furniture and boxes of things) from Minneapolis to NYC. Everything arrived in good condition, and they were on time at both ends.
Danger dont do business with theses people they will ripe you off, dont even think about working for them youll regret it. Warning. .