They dont know how to do different styles and when I left there they messed up one of my nails so I give them two stars
Down to earth, fast and excellent product!!! My nails look amazing!!They hooked my eyebrows up too btw
Nail tech Song did my nails, too thick and while he was filing my nail he kept making the mistake filing my skin moving too fast. He also did my pedicure and dug to hard, I kept reminding him please be easy... your digging to far and hard. I never left a nail salon where my nails hurt, my toes hurt just horrible. U should have maybe went to a different nail tech instead of nail tech Song.
Its a nice fun place to be. The staff are professional and the atmosphere is great
My nails are always pretty and on point...I enjoy the chair massage along with a pedicure/massage...The only thing the wait time be 1hr up to 2hrs sometimes 🤦🏾♀️Its always packed!!!
AWFUL service. if i could give them a negative one star i would. first, they are very slow. you will be waiting for maybe hours to get your nails done. second, they do a terrible job at nails. I asked for holographic ombre and they gave me glitter tips with no blend! the first time i tried this place i was not completely satisfied but i decided to give them another chance. i guess you can say it is my fault for going back.. DO NOT SUPPORT THIS BUSINESS. for your convenience i have posted a picture of what i asked for this is NOT what i received
I was over charged for painting my finger and toe nails. I called and asked for a price over the phone and was charged more when I arrived
Got my nails done ombré and there was not enough acrylic put on my nails they kept lifting if i tap them on anything by mistake nail polish already coming of my toes i have went other places and ombré last for months not days
Love going there! They do an amazing job!
Very accommodating fast service..
Beautiful nails they do.
I love jossseyyyy
Great place for the ladies nails
They do very good eyebrows ☺️
Nails came out looking amazing but I had two infected nails. The nails also start to lift and I’ve never experienced that anywhere else. Maybe if they were cleaner I would go back.
Great fast service
Made an appointment for 1 pm for a simple gel . Nobody acknowledged appointment. Kept taking walk-ins first. Just left because it was ridiculous waste of my time just sitting there. Would absolutely stop anyone looking into going there.
I am their best customer. I was the very first person when they had just opened up or even had anything in their shop like they have now . i love going there ..
Great place to get your nails done! They do a beautiful job!
Very good people can’t wait until you guys open back up
Did an amazing job!!
Loved My Visit really enjoyed my time very friendly nice we will return SOON🙋
Every time I see Josie or Johnny either my eyelashes on Fleek or my nails I love them.Oh they definitely treat you like family 😍😍🥰🥰🥰
Go to Johnny. Does my nails for my events every time. Birthday, graduation, prom ❤👍🏽
Fast and nice updated designs.
Not only do they do nails. But they do feet n eyes also wonderful work
Would not recommend. I went for a pedicure which was my first and last time EVER. They use the same tools on all customers and the shop needs cleaning. So you’ll have to request for new ones. They clean the “pedi” Spa by only spraying your normal day to day Lysol Disinfectant. They had no real cleaning supplies or cleaning time spent in between customers. They also use paper towels when drying your feet and legs. Wish I could give this no stars.
Very good prices. Excellent customer service! And they didnt judge my ugly feet lol
I love EVERYONE there go every two weeks
Love the way they do my nails and eyebrows 💕💕 always come out perfectHow much our the eyebrows??
Best place to take your teen daughter.
I love them go see Jose she the best
I love josie...!!! Gets me in and gets me out with doing an excellent job!
Their the worst was about to tear the whole shop up I told the lady she have my nails all different shapes and showed another customer and she seen it as well but the nail tech didnt very unprofessional I would never come to passion nails again I hope it burn down
I got my nails done 12/15/18 with my younger sister. This was my first time at Passion Nails, and was my first time getting my nails done. I told the lady that who did my nails... She was the one with the chipped/crooked front tooth. I know her when I see her.While, she was filing my nails before, and after I kept telling her ouch, she kept saying Im sorry, Im sorry. Around 12/28 nails started coming off. I noticed my two pointer fingers swollen, and my finger tips throbbing. My cuticles were badly damaged, soft like bread, & weak.I go to my doctor, because my finger nails & finger tips (both pointer fingers to be exact) began to swell, feel numb turned out it was infected my doctor stated from Passion Nails not using new, or clean supplies, and filing my cuticle too far down (btw the nails were done very short, almond shaped to look natural, because of my job).End of story I had to get antibiotics. The worst $25 I ever spent. Please save your money, and do your own nails. I will be there to get a refund, because this is ridiculous. If not I will be reporting them for inspection. Im sad my first experience getting my nails done was TERRIBLE !!!!!
This is the place to get lashes brows and nails. Its nice and clean and very nice people.5 Stars
Lashes always Littt
I love this nail salon. Never disappointed. This is the only nail salon I go to.
Very long wait time here but I love my nails!
Love my nails...first time there...great prices...
Id definitely stand clear.
Great place to get ur nails and lashes done they do a professional job without the high cost very friendly helpful happy business.you should visit soon!!
Got there with a friend of mine wait wasn’t long. Johnny the guy nail tech closet to the door did both of our full sets. They were excellent AT FIRST both gel acrylic and she had glow in dark nails. The problem is at the end (I paid for both our nails) he said $70 and I was okay with it. Sooner I get alerts on my phone when I use my card HE OVER CHARGES ME $15 he took $85 out my card. My friend after noticed her 2 of her nails were crooked. We got them done on a Thursday my nails are already falling over by Tuesday and it hasn’t even been a whole week I have got them done ! It’s ridiculous. I wouldnt recommend going to Johnny.
Excellent
Its nice just gotta get there early place be packed
Got my lashes done there & I love them
Friendly fast and reliable
The owner and his wife goes above and beyond to satisfy their customers
Love my nails and lashes
Great place to kick back and relax and get nails done.
Ok place but always packed
I love the business and love/kindness I receive The area can bring some unpleasant customers that hasnt effected me so 5starts to them
I got my lashes done, fast and beautiful!
Very fast an nice an neatly done...
Very inviting pleasant atmosphere excellent customer service . Experience was great got exactlyWhat I wanted will return.
Always friendly, great customer service and nail techs, Grade A service for nails and eyebrows and eyelashes!
Excellent lashes and eyebrows
First of all they didn’t do the style I want. And not even a full week a couple of my nails started lifting and they wouldn’t fix it for free. The lady rushed and didn’t even file my nails right never going back there again.
Josie great nails shop not clean
They are good, but just be to DAMN slow.
Will never go here again. The place is dirty and the only guy that works there CANNOT do nails. Never again!!!
She was wonderful n love the lashes!
Always crowed, but they can do very good nails and lashes.
Nice job on eye brows and eyelashes
They do great work
They always do a phenomenal job
Eyelashes came out GREAT !!
Some of the Asian woman that work in there are very very rude and speak English and dont.talk about customer not nice
They do good nails and eyelashes
When youve been waiting for 2 hrs then other people that they know,they take them before you.
Yes they do a beautiful job
I think they may have insulted me.
Great prices
Song real good
Awesome place good service
They do some good nails
Extremely long wait time and put into broken chair for pedicure 😣 and not told until feet were placed into spa water technician was terribly inconsiderate.
My daughters had a get time getting there nails done... thanks😊
My girl (forgot her name) hey my brows right every time
Bad neighborhood
Great service
Johnnie is the greatest.
Best nail salon In Rochester!
Cheaper then were I usually go.
I get my lashes done here
Horrible they infected my finger never will go there to get my nails done again.
Love them
My lashes are perfect
Great customer service 💋💋💋
Great service.
Nice pricey
Love them
They are horrible
Was not satisfied with lashes!
Really liked it
Friendly staff