user
The Source Fine Jewelers
2147 W Ridge Rd, Rochester, NY 14626, United States
Appearance
The Source Fine Jewelers

Comments
Do
Review №1

The SOURCE in Greece was awesome with my 40 year old wedding band and anniversary ring! They custom repaired, combined, resized, and put the sparkle back into my keepsake that means the most to me. Their jewelers are the best!

mi
Review №2

Amazing prices and great service. I did my research and visited many other jewelry shops this one by far is the best. Bought 3 rings and will be going back to buy a watch. They always have great sales and special you wont find anywhere else.

Sa
Review №3

Linda is always so personable and welcoming! She is literally the sweetest lady I have ever met and I would refer her to anyone and everyone !

De
Review №4

Had a great time choosing our wedding bands. Linda was a great help. With only 20 days till wedding day we were worried we wouldnt get them in time for the big day. But Linda pulled some strings and made it happen for us and with a great price. Thanks Linda!

Ga
Review №5

Friendly service. Gold chain came back looking like new. … side note, one of the female staff members has the most amazing blue eyes.All kidding aside, I would definitely go back for more repairs and to purchase new

Wi
Review №6

Had a watch battery replaced.Great service, quick and easy. As well as cost effective. I will go there for all my jewelry needs!!! Thanks again!

Ca
Review №7

My sales person was wonderful to work with. I was purchasing something special for my soon to be 21 yr old granddaughter. I gave the sales lady a price to work with. I let my granddaughter choose what she wanted. The sales lady was patient and kind. She nade the event spacial also. THEN she said it was her 3rd day of a new employment. I was very surprised with her sales experience, thank you

Co
Review №8

The store very clean and well organized. They have a little bit of everything and then some. Very helpful, knowledgeable, patient, and personable employees. We visited the store a couple times over the past week and they were so nice. I will definitely come back the next time Im looking for a watch or anything that sparkles 😊

Ja
Review №9

Wonderful experience. Linda is patient, personable and just a joy to work with.

Ch
Review №10

What a great experience with Natalie - great service - very professional - beautiful and unique pendants, rings, and earrings. The birthstones are so brilliant with so many different shapes like princess cut, oval, and Pear. Great prices for fine jewelry. I will shop at The Source again!

Ev
Review №11

Natalie was very helpful when I came into the store, prompt greeting, and straight to business. She asked what I needed with was a spacer for a ring and was honest by saying that the ring may be too wide for it to fit or work. Luckily, she made it happen and I got exactly what I needed from “The Source”. They have definitely received more of my business than the others such as Kay’s/Zales due to their excellent customer service as of recently and will continue to. I look forward to having a reason to come back and spend more money in a store that appreciates it as well as the customer.

Ma
Review №12

Very nice customer service will definitely be back for engagement ring

,C
Review №13

Richard Held made our experience very pleasant. He showed us different options for the bracelet we were here to buy. We were able to get a very nice bracelet for my brothers birthday gift from my mother.

Li
Review №14

I was helped promptly, they had a nice selection of jewelry as well as a good price range! I felt very comfortable and they have a lifetime warranty on their jewelry as well. The warranty was also very affordable. I was very impressed with my experience and will be returning!

ju
Review №15

I had an amazingly easy time purchasing my items. Rich Held helped me and my family put together a beautiful charm bracelet for gift. Once again The Source really Sparkled above the rest.

No
Review №16

Associate was very helpful in providing us direction on our selection. She was very personable. She made the experience of selecting rings easy and fun.

ca
Review №17

I had a rather unusual request to make a ring into a pendant and wasnt sure if it was possible. The saleswoman was very helpful and explained my request to the jeweler with a very detailed written explanation as well as an exact drawing of my request. Not only were they able to do what I was hoping for but it was exactly as I imagined it to be. I will definitely be referring my family and friends to The Source if they ever need anything in the future. Thank you again.

Ma
Review №18

Linda was fantastic helping us pick out our wedding bands. We would highly recommend her and getting your wedding band here. They are doing buy one get one free!

St
Review №19

David was very kind and patient with me. He helped me pick out the perfect Ring and Earrings for a surprise gift for my Girlfriend. No pressure, no gimmicks, just great conversation and product information. I really appreciate that.I am so happy I decided to stop in and look today!

an
Review №20

I had a wonderful experience shopping here. Great customer care and attention. Answered all my question and made me confident of my choices 👍🏼Would recommend 100% to anyone looking for fine jewelry!

Pa
Review №21

Fast and friendly. I was taken right to the section I was looking for. Victoria helped me choose earrings I love and helped me start a wish list.

Ke
Review №22

I went in to look at gold chains and ended up with a diamond upgrade! Natalie and Vickie went above and beyond helping me and the whole experience was really fun. 😊

Ja
Review №23

Love the Pandora collection at The Source. They didnt have one of the charms but gladly located and sent to the Greece Store the next day. Unbelievable attention to customer service. I will pick up today and cant thank Linda enough for assisting me and helping me get the gift I wanted for my daughters birthday. Thank you Linda!!!

Jo
Review №24

I have always had great luck at The Source. The staff are friendly, knowledgeable, and very helpful!

Pa
Review №25

I went to Kays beforehand and the lady told me for my price range (on a wedding band) I would be better off shopping at Walmart, so I stopped at The Source and the staff was beyond helpful finding me something that was exactly what I wanted. I would definitely shop here again.

Re
Review №26

Excellent customer service! Told the guy what I was looking for and he took me right to it! I highly recommend this place and Im very satisfied! I will be back!

Ka
Review №27

Always professional and always helpful. The services are top notch and we leave with fabulous jewelry!

Ti
Review №28

Came in to get my wife a birthday gift. Saw Linda, whom we always dealt with and she quickly made an excellent suggestion for a purchase. Have been going to the source for years and am always happy because they make my wife happy!

sh
Review №29

Linda is the absolute BEST! She goes above and beyond for her clients with no matter what they are asking for! We got my wife’s engagement ring, all our wedding bands, and now a gold chain to go along with it! She saw the other location had what I was looking for and got it right to her location for me to look at within a day! We will continue to bring our business to the Source because of Linda, she’s an asset to the company!

fa
Review №30

First off, they do an excellent job with social distancing by making you sign in so that youre not waiting in any lines. The hand sanitizer is plentiful as well. Very knowledgeable staff and extremely friendly and helpful. The engagement ring that I purchased was unique and simply gorgeous. The other items purchased (birthstone ring, bracelet) were also high quality and beautiful. Youre not going to get the same value anywhere else unless its another The Source location. Dont waste your time at the mall.

Ta
Review №31

Absolutely seamless experience! Linda was amazing! Very helpful! Thank you for everything!

Ke
Review №32

Tomorrow is my wifes birthday so we went to her favorite jewelry store today. The rings we purchased today were absolutely beautiful and getting surprised by a fantastic sale that we had no idea about made the trip even better. Rich, the salesman who sold us the rings, was very nice.

Mi
Review №33

Always very helpful, knowledgable, and welcoming. I continue to use The Source for all my jewelry needs.

Ha
Review №34

Quick and reliable service!! Two thumbs up

Ju
Review №35

Was serviced by Vicky. She was very pleasurable and knowledgeable in regards to the selection of jewelry I needed help with. Appreciate the time she took to your the store with me even after I was done shopping. Will be returning for sure

Ja
Review №36

Linda at the Greece store was friendly and knowledgeable. I couldn’t have been happier with her service

Ka
Review №37

Linda has been absolutely amazing the past few times I have been in! She is so helpful and so sweet!

Mi
Review №38

Came into your present for my wife and Linda was beyond helpful! I gave her a price range I was looking to spend within and she showed me a number of options all within that range. Shes very personable and friendly! She made the process simple and answered all my questions. Definitely recommend asking for her if you come in!

Tr
Review №39

The customer service is out of this world I would highly recommend. Friendly associates and helped me size up within 10 minutes.

Er
Review №40

Took three rings in for sizing cleaning and enamel and they all ce out perfect...great job

Ch
Review №41

Came in to get some jewelry for my wife as a surprise. It was an easy relaxed experience. The gentleman who helped able to clean my Pandora bracelet and made it look good as new. It was great customer service from start to finish and I will definitely be back for other types of jewelry and watches. Thank you!

Ke
Review №42

Was able to get my new ring sized, a new necklace for my son’s medallion and attempt to fix a watch band. The service was quick, friendly and knowledgeable.

Pa
Review №43

I liked buying from Vickie. She was very knowledgeable but didnt pressure me at all. I like the source because they have a large selection. I would definitely make another purchase there at sometime in the future.

Go
Review №44

Love the sourceHigh end and just made overall to satisfy

Th
Review №45

Linda was friendly, knowledgeable, and very helpful. She made my purchase stress free .I shopped around at a couple other jewelers and they made me feel pressured, but that was not the case with Linda.

La
Review №46

Linda at the Source is an amazing woman, and strong salesperson! Everytime I go in there she has a bright smile on her face and is so kind and helpful!! She is honest and very knowledgeable about the jewelry she sells. Not only would I recommend the Source for your jewelry purchases, but I would highly recommend Linda be the one to help you! ☺️

JA
Review №47

Love my new ring and bracelet. Fine quality. Knowledgeable staff. Great service.

Am
Review №48

The lady we deal with Natalie is amazing as always. Wont go to anyone besides her

Jo
Review №49

Linda is always so helpful... as I search to find just the right gift ideas! Great location, beautiful displays! But its the people (Linda) that makes it the best.

St
Review №50

Kevin & I are very happy with the service that The Source provided to us. They are extremely professional and exceptionally friendly. It was an absolute joy to work with Linda!

Mi
Review №51

Very helpful and attentive! David had us smiling and at ease finding a Pandora gift! Thank you for a painless shopping experience!

Ha
Review №52

Linda was amazing!! So helpful, kind and extremely personable! She made my sister and I’s experience the best! Can’t wait to go back and see her again!

Hi
Review №53

Everyone was so helpful and courteous as usual. I love this location better as it seems more personal. The staff are always willing to help with anything you may need and I always walk out satisfied with my purchases.

Le
Review №54

Vickie made the process of selecting and ordering our wedding rings simple and easy. We continue to always receive excellent service each time we come in. Thank you!

Ka
Review №55

I was helped by a wonderfully pleasant woman named Linda. She was conversational, knowledgeable and extremely kind. I will absolutely be coming back to Linda for my future jewelry needs! Best customer service I’ve had in a while.

De
Review №56

This was our first visit at The Source. We met Kim and she was wonderful. She was very knowledgeable and helped us with our selection of jewelry. We been to other stores but found The Source has a better selection and was very pleased. My husband purchased a beautiful anniversary band for me and was over the moon. Thank you Kim (Greece location)For everything and will be back in the future.Denise & Chris

Li
Review №57

Always a pleasure when Im at The Source!! Great staff & service! Love the Wish List!! (Husband always able to gift me something he knows I like!)

Ky
Review №58

Great service from start to finish was in and out on a busy day before Mother’s Day! Sales woman was incredible and so friendly!

Ed
Review №59

Very friendly staff, patient and will help you find exactly what you want. I definitely will shop with again.

Am
Review №60

Linda was amazing! So kind and helpful.

Ty
Review №61

Linda was AMAZING!!! She was very helpful and pleasant to work with. She definitely have great taste and knowledge about the items in the store. I definitely will be seeing her again in the near future. Thank you Linda!!!

Ba
Review №62

Excellent service by Vicki!!! I had called ahead to see if they had what I was looking for...Vicki was a good listener and insightful on what I wanted...She then placed it “on hold” until I was able to come the next day...I love my adjustable length silver chain...Thanks Vicki:)

Sh
Review №63

Very friendly atmosphere! Excellent repair job on my ring. I have been shopping here for years and they have never disappointed me!!

St
Review №64

Incredible customer service from Linda Schwaed thanks!

Sc
Review №65

Everyone was very pleasant. My sales associate was able to help me find what I was looking for.

Ma
Review №66

Store is clean and tiddy and the customer service was exceptional. They were able to service us and get us on our way within an hour of our arrival. Turley wonderful and knowledgeable staff!

Pe
Review №67

Very knowledgeable.. super friendly!

Ke
Review №68

The staff were very friendly and helpful. The Source is the only place I go for jewelry!

Kr
Review №69

Thank you for everything! The items are of high quality, the service is superb and packaging is impeccable. Your customer service is incredibly friendly. What I find most appealing is that your prices are better than other options out there on almost every product!

Da
Review №70

Vickie is fantastic and extremely helpful. She was delightful to work with and guide me through the process of buying an engagement ring. I absolutely will be working with her and The Source in the future.

Da
Review №71

I came in to The Source looking for one Pandora Charm for my mom. But Victoria Faticone helped me find a charm more appropriate for my mom from my 19 & 18 year daughters.Thank you Victoria & The Source!!

Re
Review №72

We had a very good experience at The Source the people were very knowledgeable and friendly

Ri
Review №73

Was in on December 23rd first thing in the morning, not too busy yet. The saleswoman was very helpful and friendly. I got the gifts wrapped real nice. Overall a good experience and quick service

Bi
Review №74

Have ALWAYS shopped here gor my jewelry purchasesExcellent selections at a fair priceService is second to none

Da
Review №75

I had a wonderful experience with Sandy.She gave great customer service and helped me pick out the the perfect gift for Mother’s Day !

Da
Review №76

Linda has been incredible from day 1. My first visit was over a year ago and still to this day when I call she remembers all mine and my fiancé’s information and preferences. I’d recommend her to anyone!

Ja
Review №77

Excellent service and products. Highly recommend.

Er
Review №78

Great staff. They do complimentary cleaning of my moms Jewelry as we waited. Very nice staff. Will come back for my jewelry needs. Thank you

An
Review №79

So very helpful and sweet! Definitely recommend!

ju
Review №80

Great service and They take care of you what you need

Ma
Review №81

Excellent service! Victoria did a great job of showing us a variety of necklaces based off of what we were looking for. She even offered/did clean my girlfriends ring free of change. She was extremely nice and helpfully and we walked away very happy with our purchase.

Ju
Review №82

Linda was absolutely excellent!! Very helpful extremely pleasant...she even gave me her own opinion on certain choices I was making as if to say eh I dont know about that one...that let me know she wasnt hungry for sale but was giving a customer the best service and choices possible!👍🏼👍🏼👍🏼

Da
Review №83

Great selection of quality jewelry and very friendly staff!

Li
Review №84

I love the service Linda and Vickie are awesome. I felt so welcome in the store a warm and friendly atmosphere. I’m definitely coming back.

Th
Review №85

Shortly after arriving at TSFJ, I was greeted by a very pleasant sales person who inquired what I was shopping for.I was shown a sampling from the Pandora collection and I found exactly what I wanted.The sales associate was friendly, informative and overall most helpful throughout my shopping experience.

At
Review №86

Terrific customer service, made sure my best friend and I got exactly what we were looking for. Thank you so much, we love the rings! Definitely would shop here again.

Da
Review №87

Fantastic experience. Very helpful staff. Found just whati was looking for at a fabulous price!

Jo
Review №88

Very helpful and knowledgeable when trying to decide on what gift to give your wife. Thanks for help!

TJ
Review №89

Excellent service! Vickie was great. I told her what I was looking for and she took the time to show me a few different options. She was very knowledgeable,answered any questions I had and was very friendly! 10/10!!!

Sh
Review №90

My boyfriend wanted to give me a Pandora bracelet, he took me here so I could pick one out. The service was great, very helpful and patient while I tried a bunch of bracelets and different charms before making my final decision. What a great experience!

Ya
Review №91

Such a great service love the personality helped with my choices I will definitely come back ❤️❤️❤️

Er
Review №92

Vicky was so kind and easy to talk to! I had a great shopping experience with her!

Ju
Review №93

Everyone was great at the source. Great service and selection. Very Pleased with our choices.

Cr
Review №94

Always kind, courteous service. Bright clean showroom. Very professional. Been using them for decades. Will not switch.

Sy
Review №95

I had a short visit at The Source, but the staff didnt take long to make me feel unwelcome. My fiancé purchased my engagement ring on an online store, and everything about the ring is perfect expect for the sizing. Its a little bit too big, and since he bought it online, I decided to go to a few jewelry stores in my area to get my correct sizing before sending the ring in to be resized. The Source was my first stop of the day, and when I walked into the store, I was greeted nicely, and I told them that I recently got engaged and that the ring is too big, and I wanted to get my correct size before sending it back. As soon they realized that the ring hadnt been purchased at The Source, the woman who helped me was very rude. She led me to the desk where they keep the ring sizer, and she grabbed it out of the drawer and tossed it on the counter and said nothing. I started checking the different sizes, and when I found one that fit I confirmed with her that it was a 6.5 and she said yup and I said thank you, and handed her the ring sizer and she took it, threw it in the drawer and slammed the drawer shut. I said thank you, have a nice day and the ladies in the front said bye. Obviously, my engagement ring was not purchased through them, but if I had had a better experience, they couldve had the chance at gaining my business in the future.

Ch
Review №96

A great place. Friendly service and prices that are better than any in the industry.

Da
Review №97

Linda is awesome and the main reason why we keep coming back. She knows our tastes and makes good recommendations when we are undecided on what to get.

Li
Review №98

Linda is absolutely the best! She is knowledgeable and so so helpful!! We see for all our jewelry needs!!

De
Review №99

Fantastic customer service from Linda! She respected my wishes and offered me several choices all while being thoughtful about my budget and personal preferences. She offered to research her inventory to find just what I wanted and brought me several choices within a few days. She made my shopping a very special event and I really appreciated her personal touch! Thanks Linda!

Ne
Review №100

Professional, and great customer service ! Will always be back ! Thanks for helping find the perfect gift always :)

Information
52 Photos
100 Comments
4.9 Rating
  • Address:2147 W Ridge Rd, Rochester, NY 14626, United States
  • Site:http://thesourcejewelers.com/
  • Phone:+1 585-225-5445
Categories
  • Jewelry repair service
  • Jeweler
  • Jewelry store
Working hours
  • Monday:10am–8pm
  • Tuesday:10am–6pm
  • Wednesday:10am–8pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:11am–5pm
  • Sunday:10am–8pm
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations