I never thought Id write a positive review about a towing company but there are firsts for everything! Long story short, my car was mistakenly towed from my apartment complex (Ashley Park) and they would not cover the cost of the towing fee. I went to Chandlers fully expecting to pay $200 but figured Id try to explain my situation first. Thankfully, Jason was there - he and his manager were gracious and cut the price my car accrued in half! Im grateful for their willingness to help me and understand my situation! Jason was very kind and handled everything well. Thanks you guys!

Never use this towing company, they are unprofessional, Charge an extra for no reason, their employees are very rude. & they tow my car on a visitor parking & charge me $200 to get it back on same day it did not even tow hours

They towed my car for no reason Ive been here 2yrs never had a problem I had a car sitting out here for over a year never touched but the one Im driving they tow because stickers out and it dont state that in my lease or from them anywhere if my sticker runs out they will tow you but the towing companies manager says we have nothing to do with that and Im sorry yea there sorry alright. Im speaking with my lawyer and the NAACP about getting my money back this was illegal because its not in writingI give them ZERO stars and they said the band had been lifted. So greedy

Bad experience not on time they lied to us about the time made us wait for 2 hrs and some change very bad company honestly

This company wrongfully towed my car when I had a parking permit and still tried to make me pay. Terrible company.

Very bad experience with you guys especially the guy thats working today on Sunday February 21, he was making us wait for almost 3 hrs and kept getting attitude, honestly worse place in Raleigh dutham, they need professional workers interested in the job

This is the absolute worst towing company EVER ! Chandlers towed my SUV from my complex though the night during this COVID19 pandemic. They are charging me $165 to get my vehicle and claims there not sure when I would be able to come pick up my car from there location because they are “busy”! This company has towed my car several times which I recall a few times for NO REASON. Claiming I was “parked on the line” but could not provide me with photos to verify. This company has the absolute worst customer service even when I’m being nice in the is whole situation. Again I am writing this review to simply let the people be aware of there unethical ways during this pandemic. They pray on out of towners because they know they need there cars. I am just blown away how a company and even down to the tow truck drivers can do such a thing to a family. They have no compassion for what is going on in the world at this time and instead take advantage of the situation. I will be reporting this situation the the Better Business Bureau serving Eastern North Carolina.

I was stuck in the mud just off the shoulder on interstate 540 and I called them and they came immediately and gave me a nice discount because it only took 5 minutes to get me back on the road.

I would definitely use this towing company again very professional

Great service with the car as long as you are clear with what you need done, as long as you are nice to them they will meet you with the same curtsy.

I waited for one hour and half for someone to show up to give me my car, after they told me to come at 8pm, he showed up at 9:30 😒

Too expensive and never showed up.

Disgusting Service and Rude people. Waited for 1.15 hrs before anyone showed up to release my vehicle from the Raleigh lot. Also, they never informed me that they only take cash and made me waste 2 hrs before returning my vehicle.

1 Star but would give zero if I could, acted completely unprofessional when called about a towed car, was sassy during the phone call, completely uncalled for and illegitimate towing.

Debbie is very unprofessional and prides herself on being rude. This company operates out of durham and only has a parking site in Raleigh. Debbie suggests that you call 30 minutes in advance before you retrieve your vehicle and you cannot talk to the owner because he has a handicap child and he’s resting. Also the office is not open because Debbie says that no one is open that early. As a property management professional I recommend unlimited towing for the Raleigh/Durham area.

Chandlers Towed my work vehicle from my apartment complex where i was approved to park when i called to pick my van up i was told it would be 250 dollars which i knew not to be t accurate because they had towed some of my neighbors previously for 165 dollars when i expressed my concern about the pruce discrepancy the owner Mr Chandler as he introduced himself explained to me that i should watch how i speak to people because i never know who knows who i went to the leasing office where i was showed a invoice from Chandler for my vehicle for 165 dollars

Horrible people very rude bad service

These people are predators

Rude and unprofessional

Bad serice

Bad service