Never use this Towing company. I told them that both tires on right of the Car are flat. Waited 80 mins. They brought a tow truck which can only lift the front of the car. The driver left telling me that he will send me another tow truck that can lift up both front and rear. Never got update from them for an hour. I called them and they never picked it up. Ended up having to use another Tow company and waited 2 hours. Worst Experience
After picking up from our house, drove vehicle without authorized owners permission to get gas for tow truck when he was within a football field distance from our house and we could have taken him.
Very professional driver (Tony). Came on time and did everything fast.
Very professional, prompt, and reliable company. They arrived on time to tow my vehicle in the rain..for that I truly appreciate
Amazing experience! They arrived on time and helped me within a timely manner. Very polite and nice employees!
My insurance company called this towing company for me. The driver was wonderful, but the owner, who also serves as the dispatcher, was rude and unprofessional. The dispatcher called my car in late, which put them two hours late to tow my car. I was told my car would be towed in less than an hour. My insurance company and the dispatcher told me my out-of pocket would be $12.52 and never informed me there would be a $5 charge for card payments. When I refused to pay the extra $5 at the end of the service, the dispatcher threatened to repossess my car. While the driver who towed my car was nice and professional, the exchange with the dispatcher ruined it. I will be following up with my insurance company to ensure they do not continue to recommend or use this company.
Insurance company made us use these guys for a tow but we ended up canceling after they were taking over two hours to show up. All while telling us they’ll be there in 30 min, 10 more mins...etc.
Avoid at all costs. I tried to get some rates from a driver in a F350 PICK UP truck and he laughed and walked off, totally dismissing me while saying, youre talking to the wrong person bro. I was dismayed. I had some business lined up for them but Im taking it elsewhere. I try to support black businesses but i repeatedly get spat on. This just happened today, April 17th at auto zone on wake forest road incase owner wants to put his ignorant employee in check.
Great experience, lowest rate i could find! Would highly recommend!
The driver kept saying Im right around the corner for the past 3 hours... job was confirmed as completed, yet Im still waiting and all calls go straight to voicemail...
I requested my insurance company for towing my car. I haven’t started my car in 2 months and the battery is down. Rafial from the towing company suggested to fix it and he did it in a minute and helped me avoid a trip to garage shop. Thank you for your service.
Very rude people with non social skills. They will damade your vehicle of you let them tow it.
Alright