Completely unprofessional and a Money scam, how can you tow cars on land that was stolen to begin with

My husband and I were stranded after a bad car accident. The owner, who towed our car, not only was super kind, but gave us a ride to the only open car rental place on a Saturday. He helped us out tremendously. I understand towing and repo is a rough business to be in, but its a job like everyone else has to do. The owners are very understanding and kind people. Their acts of kindness did not go unnoticed!

Chris towed my restored 77 Wagoneer back to the house after an electrical problem left me stranded. Took great care with my car and even asked if Id like it off-loaded right into my garage. I didnt know they could do that! Thanks, Chris!

Chris did a great job as to get the car moving. Thank you very much!

I have mixed feelings about this company. The lady who answered my the phone was super sweet and understanding about picking up my belongings. Being that I’m pregnant, I called and explained to her how their were certain medications that I left in the car that I NEEDED right away and other belongings I might have in there, so she was able to allow me to pick up my items that very same day. I appreciate her very much for that. I would give her a good rating because I didn’t really have any issues with her 🤷🏻‍♀️ However, the guy who towed my car seemed nice and understanding AT FIRST, but he was obviously giving me false assumptions. He came early Saturday morning before I headed to work to pick up my vehicle. He pretty much caught up to me before I left and had a super short conversation about what’s going on. I understand I was late on my payments and had a risk of getting my car repossessed, however I explained to him how I barely started working because I was off for a while due to COVID. I barely started working that week he tried towing the car. He made a statement and I remember clearly that he said, “I will give you an extension till Monday and to not tell my car loan about the extension. As long as you make the payment before Monday, your car will be ok” and I took his word for it. It was really none of his business whether I was pregnant or not, so I didn’t say anything about it… but even if I did tell him, I wouldn’t know if he would’ve really given me that extension. What upsets me the most is that he took my car while I was at work, after making the statement about extending my tow till Monday. I am in my second trimester of pregnancy and I had to wait outside in the heat for an hour for someone to pick me up due to my job being close early on weekends. The fact that he gave me false hope and decided to tow my car that very day upsets me. Don’t give me false hope saying you’re going to extend my tow day till Monday if I make payment that weekend. I would never wish any women to be in the position that I was in or lied to… and if he has a wife, I would hope his wife isn’t pregnant and not be stranded just like I was that day. He specifically needs to do better with his communication. If you’re not going do what you say you were going to do, then next time don’t say or offer an “extension”. Now you’re charging me a high towing fee cus you decided you wanted to lie and tow my car? Yeah that’s messed up. I get that you guys have a job and need to make a living, but don’t give me false hope. Honestly, I feel like a dedication needs to be made off my towing fee just because he decided to lie. Business does not work by giving false assumptions. If you want to talk to me about reducing the fee, then feel free to email me or my loan company since you have my information.

Needed roadside assistance. Came to our aid very quickly and got us going in a jiffy!

We were stranded on I-40 on a Saturday night with a blown tire and two kids in the back seat. Being that it was 1:00 AM and we were more than 100 miles from home, we called A+, they were there surprisingly fast, the driver had us taken care of in no time. He had a helpful attitude and even drove us to overnight accommodations. Would highly recommend this company!

The staff is always friendly and professional. They have done numerous tow jobs for me over the years. The tow business (especially recovery work) isnt always warm and fuzzy -- but A+ does an excellent job!

EDIT: GOT A CALL BACK AND GOT CURSED OUT FOR MY REVIEW: Called to get the status of a vehicle and the person who answered was rude and hung the phone up on me.

This tow truck towed my car within one hour or parking in a lower income apartment complex as I was providing speech therapy services to twins with autism. When calling the company immediately to have it returned and explaining the families I was working with had no means of transportation the tow truck company simply replied it was out of their control.After speaking with other tenants in the apartment who do have parking permits, I learned that this is a regular occurrence and that the tow truck scouts out the parking lot to intentionally tow those who do not follow the parking policies to a T within minutes of the mistake. This towing company seems to preying on the low income and under privileged occupants of this apartment complex and taking advantage of their helplessness. Unacceptable.

This company is trash and the owner is a thief. My vehicle was towed by them and when I called to inquire about my personal property, I was told that I would have to pay $75 because they took inventory of the items in the vehicle. Once I went and got my belongings and paid the $75, I find that my Samsung gear2 smartwatch and its charger as well as my wireless charging phone mount among other less valuable items were missing from my belongings. I also found that the supposed inventory that was done on the property in my vehicle was not done and I was charged $75 for absolutely nothing. I called the company back and spoke directly to the owner, Todd, who told me that I shouldnt have waited so long to retrieve my property and that I couldnt prove what was in the vehicle therefore he could care less about what I was saying. After being hung up on by the so-called business owner several times, I contacted the local police who informed me that they get these types of complaints about this company on a regular basis. They are a bunch of schemers, liars, and thieves, especially the owner Todd. For you to tell a customer that they cant prove it so oh well is highly unprofessional and leads me to believe that he is the one who stole my belongings in the first place. I would not refer my worst enemy to this place. I have been in contact with the BBB as well as my lawyer to file a civil suit against them for my missing property and I plan to leave a bad review on every website possible and will tell everyone I can not to use this company. Thier business practices are shady to say the lease and the owner himself is rude, disrespectful and unprofessional.

My child had two flat tires in Raleigh and I live 3 hours away. I called A+ Towing and they were there within 20 minutes to assist her. Thank you so much!!!

This place sucks and the service is absolutely incompetent. My friend was treated like dirt by the employees and hung up on while trying to straighten out the situation. I do not recommend this place, even in an emergency.

We were stranded near the Chateau and A+ Towing and Revovery were amazing, helpful and so kind! Would highly recommend!!!

Todd is a really nice guy!

Great staff outstanding owners an quality client service

Repost of Jay Reals Review from· May 23, 2018They are very unprofessional and rude lazy backwoods rednecks that try to cash out on people illegally towing cars and lying about the reason they towed your automobile. They have contracts with apartment complexes around there towing lot they have. Do not take care of the car steal things out of the car and just down right racist people

Highly recommend ! Prompt friendly service for my repossession request..

If the service of this company is anything like the driver of the black Suburban with licence plate A+ Towing on 10/16/14 at East Garner Middle School, I would NEVER use it! The driver was RUDE and DISRESPECTFUL. I assume the driver is an owner of the company, and most companies reflect their owners. I would rather push my car if I needed to get somewhere than use this service. I will do all I can to tell as many people as I can of my terrible experience with this person.

There rude and the guy will harass u until u have to take legal action stay away from this company

One day I saw them tow off the Taco Truck outside the office before I could get one, lame!!! Then later that week they towed the Oscar Meyer Weiner Mobile. And they tow your car just to make you pay them, garbage !!

Best Tow Company

Great service...great people

They surely dont seem eager to help.

Fast Friendly Service !!