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Renegade Towing and Recovery
3220 Northside Dr, Raleigh, NC 27615, United States
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Renegade Towing and Recovery

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Ca
Review №1

After waiting for three hours for AAA to arrange a tow truck to come get my car, Kendrick came to the rescue. He was able to see if he could jump start my car and when he was unable to, he promptly towed my car. I was greeted with great professionalism, wonderful communication and helpful information. While AAA did not help me much, Renegade Towing was able to make my situation much better.

Ni
Review №2

GREAT!! customer service, the company has such positive and helpful workers. I recommend this company to all my family and friends! If you’re thinking of getting services done by them, I 1000% suggest you do. :)

Sa
Review №3

Thank you so much for towing my car today! I was impressed by your driver’s knowledge, friendliness, and ability to get my car towed so quickly! Highly recommend!

Pa
Review №4

They sent out the first tow truck but couldn’t tow due to not having tow dolly for the truck. Sent out the second truck a flatbed still can’t tow. Now waiting for 5hrs. for a third truck how is it that you have a tow business but can’t get the job done in a reasonable and timely manner. This is all arranged by AAA so if you can find out what company is going to be sent to you if it’s Renegade make sure they send the proper truck out.

An
Review №5

Thank you Brandon for saving my wife today. Caesar, the HOG mascot, was happy too!!

Da
Review №6

I cant remember the drivers name, but it was around 8:15 am, Sunday 12-20-20, in Fayetteville NC. The driver was fantastic. He helped me out and went above and beyond service wise. This employee was great.

An
Review №7

They were called out by AAA because I was locked out of my car and the guy that came out ended up breaking the lock on my door handle to where you cant open the door from the inside or outside. Of course they claimed they are not liable for this expensive repair when AAA contacted them. Do not recommend.

De
Review №8

I needed my automobile towed ANYTIME today.The time now 8:45 am and they couldn’t promise it would be towed today. I am it wasn’t am EMERGENCY. I don’t think they are dependable.

Tr
Review №9

9 Jan 2021. My girlfriend locked herself out at the Raedford food lion. We called AAA and they said renegade would arrive in 1 hour. The driver was there is 30 mins. He was polite and handled the situation like a pro. Give that man a raise. Thank you for the help.

Ca
Review №10

Was locked out of my vehicle, they were very prompt and friendly! Highly recommend!

Am
Review №11

Got ghosted twice through AAA and the company didn’t even call me and let me know. I waited 3 hours one night by myself in a parking deck and 1.5 hours the next night in the same parking deck. This time I called AAA and told them to send someone else. She told me the guy just didn’t want to come out or something. These people are a bunch of fools.

Fi
Review №12

Was helpful

Jo
Review №13

Ordered a pickup towing service for a vehicle from my house. Was told an ETA of 45 minutes to get to the house. 3 and a half hours went by and despite multiple attempts to reach them they would not answer the phone or respond to messages. Poor customer service overall.

Ra
Review №14

My Car wouldnt crank. I called AAA they gave me an estimated time of 30 minutes. Within 10 minutes Esaan from Renegade arrived and not only did he jump my car he took the time to explain what happened. He showed me the readings on the battery etc. Esaan was polite and professional.

Ad
Review №15

Andy with Renegade Towing came to the rescue. He showed up 20 minutes sooner than expected. Great service and professionalism. Thanks for getting me out of trouble in Raeford NC.

je
Review №16

I commute 1 hour to Raleigh everyday. After 4 days of purchasing a new car, Ive discovered a flat tire after completing a 10 hour shift. I was in panic mode. I quickly called AAA. They said they can get someone out in 30 min. Renegade towing company contacted me 15 min after that call, which put my mind at ease. The gentleman named Kelvin arrived onsite and demonstrated EXCELLENCE in his work industry. He knew things I didnt even know about my newly purchased vehicle. Hands down to the company. I would refer everyone I know to the company.

Gi
Review №17

The best service.. they really helped me out of a sticky situation. Nicholas arrived 30 minutes earlier than the estimated time and couldn’t have been more professional and proficient. I will request and recommend Renegade Towing to others without hesitation.

R
Review №18

Andy took great care of my third gen RX-7. Towing it from my University all the way back to where I am currently staying (100+ miles), he made sure the front oem spoiler never came close to touching the ground. If I ever need towing in Raleigh, Im giving them a call.

Er
Review №19

Jay was awesome! I highly recommend these guys

Je
Review №20

I commute 1 hour to Raleigh everyday. After 4 days of purchasing a new car, Ive discovered a flat tire after completing a 10 hour shift. I was in panic mode. I quickly called AAA. They said they can get someone out in 30 min. Renegade towing company contacted me 15 min after that call, which put my mind at ease. The gentleman named Kelvin arrived onsite and demonstrated EXCELLENCE in his work industry. He knew things I didnt even know about my newly purchased vehicle. Hands down to the company. I would refer everyone I know to the company.

Ch
Review №21

AAA sent Renegade towing out after I couldnt get my car to start. When he arrived the guy informed me that my Suburban would not fit on his flatbed. It looked like it would fit to me and I even offered to buy a measuring tape at Walmart. He declined my offer and called his boss. He then informed me that they would tow it only if I paid an additional $85 and after a few minutes of talking about how AAA should cover the cost he then increased it to $165. Ive never had issues having this truck towed in the past and Im a women in a desperate situation so I felt like I was being scammed. I declined their service and called CPR towing they came, fit my truck just fine, and I didnt feel like I was being taken advantage of.If I had a brand new stock Ford Raptor it would be no taller or wider than my suburban. As I said above we have had the car towed multiple times using AAA and we have also had other trucks with bigger lifts and larger tires towed using AAA. When I discussed the issue with AAA they said they have to listen to the tow truck drivers if they say they cant tow it. Which they did listen to you... so I was still incredibly inconvenienced by your towing service.

Ji
Review №22

They will leave you sitting on the side of the road. No concern for your safety.

he
Review №23

So my husband applied for work after moving to the area he worked for jay for 9 days his back ground came back and he didnt qualify to keep working there witch is fine but whats not okay is my husband got paid 200 dollars he worked 10 to 12 hours a day for 9 days for 200 dollars they said it was training pay so he basically made less then 15 dollars for 10 to 12 hours shifts for 9 days straight witch I think is nonsense so o feel people should know this company is a bunch of theives becareful if you apply

R
Review №24

Good professional service and doesnt tryto get over on you.

Sa
Review №25

Nicholas was so helpful and professional. Will definitely request him in the future for AAA towing dispatch.

Mo
Review №26

Failed to remove a hub ring from my tire before putting the spare on- as a result two of the studs broke off while I was driving. Very scary and could have really hurt someone. Do not use them!

Ap
Review №27

Rashawn came in a timely manner and was very polite and friendly.

Bi
Review №28

Called AAA in need of unlocking running vehicle. Renegade was here in five minutes and lady tech had me on the road in five minutes more. Cant thank Renegade enough.

Pr
Review №29

Driver showed up fast and was very friendly and professional.

Ma
Review №30

Excellent and polite service. Thanks!

Fa
Review №31

Friendly service, on time

Da
Review №32

Wow! They are expensive

Ma
Review №33

Great service

Ke
Review №34

Great, easy and fast!

Information
6 Photos
34 Comments
3.9 Rating
  • Address:3220 Northside Dr, Raleigh, NC 27615, United States
  • Site:http://renegadetowingandrecovery.com/
  • Phone:+1 855-959-7325
Categories
  • Towing service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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