We were driving down 440 E in Raleigh today (near Exit 3) around 6pm, got stuck in a traffic jam. As the traffic slowly inched along, we noticed there was a small piece of wood in the road...this is what was causing the huge backup. Then, all of sudden, the passenger in the large Party Reflections truck in front of us hopped out of the truck and moved the piece of wood - and therefore reopened the entire lane! He is an unsung hero and I wanted to let them know that people like him restore my faith in humanity. If I ever need to book a big party...I will definitely be using these guys just based on this very brief (but very enlightening) interaction - obviously they hire high quality people who get the job done right! Thank you for thinking of the others behind you and not just driving off to leave everyone else to build up the traffic jam - you guys are awesome.

I was supposed to get married May of 2020. However, that was when COVID hit and shut everything down. So my original plans 100+ people changed to 15, and I was no longer in need of table clothes or services from party reflections. I explained the situation to them, and they refused to give me my deposit back (lucky, I didn’t pay the full amount) even with the situation being totally out of my control. They explained that the credit was good for one year and I could sell it to a friend. So in June, we had a party (I honestly didn’t need table covers) so I decided to use the credit I had, instead of letting it go to waste. Communication with the staff was over email (I sent probably 10 emails trying to figure out when I need to pick up the linens and when to return them, she wasn’t very informative). I told her what I need and when I needed it by. When I asked her about delivery she said they were all booked and orders under 200 don’t qualify for delivery anyway. They are closed on the weekend, so we had to go all the way to Raleigh on Friday to pick them up. My mother in law picked them up and says that they were rude and not very helpful. The linen was very nice, probably the best part about the whole situation (still their prices are very high). We used it for our event on Sunday and went to return them Monday. The lady working Monday was on the phone and mouthed and pointed to me where to return the linen. No thank you and no receipt. Very poor customer service. I would not do business with them again and I wouldn’t recommend. It was a tough year with COVID, we all struggled but kindness and understanding go along way.

Party Reflections is the perfect wedding rental company! We had our wedding at the Merrimon-Wynne, and they seemed to know our venue like the back of their hands. Working with our coordinator, Amanda Blair by Design, they knew exactly the right number of tables, chairs, linens, place settings, etc. that we would need to accommodate the entire wedding day. They had such a wide variety of options, which made it easy to match with our colors and complement the overall look of the day. And on top of all that, we ended up having a rainy wedding day, but that wasnt a problem at all - they were able to switch out our market lights for a small tent the week of. They were so flexible and professional throughout the entire process, and very responsive to emails as well. We cant recommend them highly enough!

They have everything you could possibly need, want or dream of for your events. Their staff is professional and extremely knowledgeable.

I needed just three banquet tables for a yard sale and they served me as if I was renting 30

I LOVE LOVE LOVE Party Reflections! I have worked with Party Reflections several times for my personal needs and for my clients. I have always received great service and attention. Carol the tent girl is one of my favorite people. Shes pretty fantastic and REALLY helpful if there are any questions. The Party Reflections delivery staff is top notch and always on time -- even early! The selection is outstanding. The showroom is stocked with all kinds of goodies. One of my favorite places to get inspired!

Jillian L. was assigned to our wedding and she was absolutely amazing to work with for our wedding. She was super responsive, paid great attention to detail and was so patient with us through the wedding planning process. The rental order is the one thing that will change the most over the course of your engagement as you book other vendors (ie, venue, caterer, decor), guest counts change, your design vision grows, and with over 10 different changes and requests, Jillian was on top of each one and on the day of the wedding everything was delivered (on time) and accounted for. The delivery team worked with my venue on arrival and pickup times so that it was convenient for everyone. I would recommend Party Reflections to anyone wanting a stress - free rental.

Up until a week before my wedding, I would have given them a 4 star rating. I DO NOT RECOMMEND EVER WORKING WITH THIS COMPANY!! Party Reflections had been recommended to us by our caterer. We found them to have a large selection of tablecloth and dinnerware options and were friendly. Once we had a final number of guests, we did have a little trouble trying to adjust quantities to make sure we weren’t incurring extra expenses. My mom continued to find mistakes in the contract that resulted in multiple drafts being made before we could sign it. A week before the wedding, they were calling my parents to nail down a delivery day/time, even though my planner already had a confirmation email from party reflections about delivery expectations. They had worked with our venue before, so they knew it’s policy about allowing only same-day delivery/pickup. 72 hours before the wedding, they added on an additional $600 fee for this unknown “inconvenience” to bring the delivery total to almost $1000. My parents, wedding planner, and caterers all spoke with them about how unprofessional this was and the extra fee needed to be removed, but the “best” they could do is knock off $200. We ended up forgoing the delivery fee, which left us with less than 48 hours to scramble together a plan for pickup/delivery to them. So Party Reflections: shame on you for trying to make some extra cash off us right at the weekend of my wedding. Shame on you for causing my parents unnecessary stress and worry on this special occasion. Our family was the wrong family to try this with because instead of making any money off us for delivery fees, you have created a terrible reputation for yourselves.

We LOVE working with Party Reflections for our weddings and events! We get all of our clients rentals from here because we want our clients to have the best quality rentals for the most value! We mostly work with Kristin for our orders and she is absolutely a pleasure to work with - very professional and always happy to help. The delivery guys are always professional as well, helping make sure we get everything on time and that everything is accounted for. We highly recommend Party Reflections!

Would not work with us. Our planner said upfront the rentals needed to be delivered the day of the wedding and party reflections waited until a week before to say they didn’t know and were going to charge an extra $600 inconvenience fee in addition to the delivery fee we agreed to. After confronting them about the charge they said they will give us a deal to take $200 off the inconvenience fee. They have worked with this venue before and knew the venue’s policy on only allowing same day deliveries.

They were flexible to changing needs and provided good customer service

Party Reflections recently set up a corporate event for my company and they were really great to work with. Responsive during planning and the on site crew was very nice and knowledgeable.

Ive used this company to rent tables, chairs, and linens for an annual event for several years now and weve also been extremely happy with the level of service, communication, and price that weve received. Maureen and the rest of the team are great!

Using them for wedding rentals. Reasonable prices .Dont have much in the way of decor rental

Very helpful and knowledgeable staff. No pressure to rent most expensive items, which I greatly appreciate!

I do pork still work, I have been working with the company for five years

Ahy I work