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Franks Lobo Tire
3515 W Marshall Ave, Longview, TX 75604, United States
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Franks Lobo Tire

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Sh
Review №1

Franks Lobo Tire is awesome; the owner is professional, extremely helpful, polite and friendly.He will do what he can to save you money (at least for me he did). The young lady at the desk doesnt seem as friendly, in fact, she was rude when I was asking another worker a question. Its the customers who keep them in business so it pays to be kind and friendly when youre the one mostly dealing with customers and taking their money. Overall Ive not been dissatisfied any time that Ive gone to Franks, and Ive sent others there too. I love love love his funny personality.

co
Review №2

My nephew needed a new tire so I called Franks Lobo tires 2 inquire about pricing. The person that I spoke to was super friendly and eager to assist me. After a couple of minutes they had found one for ver reasonable price. Upon arrival the staff were all very polite and unexpectedly prompt. They were already waiting for us & had the tire waiting for us in the shop. They told us to pull up to the bay door in no time they had the new tire on and us walking out of the door in less than 30 minutes. I will highly recommend Franks Lobo Tires to everyone I know.

Am
Review №3

I took my truck here around 11 on a Friday & by 2 they were done with my trucks air conditioning issues. My air is working amazing now. Price was the lowest in town, service was very quick, professional & friendly. I will be using them for any maintenance I need in the future. I recommend anyone to this place.

Be
Review №4

Really helped me a lot, couldnt find tires at any other shop in town that would fit my vehicle. I helped me super quick and got me what I needed.

St
Review №5

These guys are good - quality work done quickly and at a fair price.Kind of unusual these days. Give them a shot at your repair work.

Ki
Review №6

Ivan took care of me as far as fixing the problem with my car. He took time to explain each problem as well as given me a quote before making the final decision. I appreciate his kindness and patience. I will continue to use their services.

Ro
Review №7

Took car cause speed odometer jumping. They check my transmission fluid and told me its black and I need brand new transmission. Tried to sell me a used transmission. I Google issue and called another shop they advised its probably sensor if I drove car to Franks. So I paid them to just change VSS sensor and it fixed my problem. I been out of town and driven over 1000 miles since with no more issues. Companies need to stop trying to make people spend more money than needed.

Ma
Review №8

Great customer service! I have a very weird tire size and they had it in stock and didnt charge me an arm and a leg for it! Everyone was super nice and helpful! I will be going back!

Aa
Review №9

Went in today for 2 used tires. No wait at all. Got in very quick. Once finished, i Went inside to pay and they put 4 tires on my car. So I ended up paying out of pocket double the amount that I originally wanted to spend. Then the paper that they left on my windshield clearly said 2 USED tires. Pics attached. The nice lady up front said that she was going to give me a discount... they guy told me the tires was 40$ to begin with.. . I paid way more because of their mistake... no time to fix it. Im just glad that I actually had $200.00 on me. Talk about getting that moneyyyy.Watch out folks..ARICH..Next..

Ka
Review №10

Amazing service! So quick & honest! Very grateful for this family owned business! They are extremely professional & truly want what is best for their customers! Thank you!!

Th
Review №11

This shop owns the car lot next door. They put vehicles with oodles of issues on the lot so when it starts breaking down (way sooner than it should) the shop right next door (how convenient) makes all the money. If u know a mechanic u can trust that quotes u fair prices, go to them because these guys are CROOKS!

Ta
Review №12

My truck started misfiring so I decided to take it to Frank’s because I’ve heard a lot of good things about this business! They were very professional and friendly and they were able to repair my truck and give it a tune up in timely manner! Excellent service and I highly recommend this business for all of your automotive maintenance needs!

Br
Review №13

Had my A/C worked on in my company vehicle, and they were fair priced, thorough, and very good about communicating with me. Service was very friendly and they made me feel like a friend and not just a customer.

De
Review №14

Love these guys there family very good place to get tires and ext... I recommend this place.

Co
Review №15

The best around. Very honest and professional! Recommend for everyone!!!! You wont find anyone else this awesome!

Re
Review №16

THIS SHOP WAS SO HELPFUL! had a stolen car incident from Waco, car ended up in Longview. this shop really took care of me so I could drive home finally. thankful.

ro
Review №17

Very rude on the pho not very professional very rude poor and inadequate customer service skills would not recommend at all

Ja
Review №18

Great overall experience. It’s nice to have a trustworthy shop. I’ve had multiple bad experiences at Patterson Nissan and I will not go back. I’ll continue to take my vehicles to Frank Lobo Tire.

Ca
Review №19

I took my truck just to get a diagnostics check on it & it took them 4 days to hear from them on top of that they called me back just to tell me they found the problem and fixed it without letting me know anything! Never again!!

Co
Review №20

Ive been there twice and both times were pleasant experiences. There was an air conditioned waiting area with a tv to wait in while they fixed my car. They constantly kept me updated on the progress and what was happening. They are always busy and you expect it to take a long time but they always get right to it. The people that work there are kind and the prices are good. I will continue to use this place.

An
Review №21

I have been using Frank’s Lobo Tire for longer than I can remember. I love the way they make me feel like family and always take care of my needs fast and with quality. I call Frank my Jeep’s Dr.!! Great hometown family business. I would give 10 stars if I could. Top notch best in Longview.

Ma
Review №22

These guys are good! I’ve used them for literally everything from new tires, alignment, AC diagnostic and repair, fuel lines, brakes, distributer, oil change, and even new windshield wipers. Seriously, you name it, they can do it. These guys know their stuff. It’s quality work, and despite their large demand, they find the time to get to your vehicle and then keep you updated. No unnecessary costly updates or repairs. It’s just a complete distinction between Frank’s Lobo and the other guys here in town.

Do
Review №23

They sold me a car without a title then they lied about the title its really more to the story but they are a bunch of liers

Fe
Review №24

I came in with little money and was in desperate need of four tires and they worked with me so respectful so nice good prices and willing to work with anyone recommend this place over and over again love it here

Pa
Review №25

The owners are very friendly and nice. I think the 2nd time I took my truck 🚚 🤔 they just appeased me and turned my check engine light off and really didnt check what the problem was. I really did appreciate the service my truck fir the most part is running good.

Jo
Review №26

Takes good care of vehicles for me, both personally and professionally. Highly recommend.

Ho
Review №27

Someone is using my name and old number to post thinks thats not true. I dont work at Franks Lobo Tire anymore.

Ge
Review №28

At first I liked these guys business. They put 4 new tires on my truck last summer and they are still great. However I bought 2 new tires for my car front end and 8 months later one went flat with cord sticking out and the other blew apart so badly that it took out my blinker assembly, dented my front quarter panel and the best they can do for these 2 8 month old tires is charge me 35$ for another new and wanted to charge me full price for the other, I would not accept this so the best they would do is put a used tires on the wheel that trashed my car. Unacceptable, I will no longer give them a good review or speak well of there business again. The reason why I gave them 2 stars is that things started out good and finished badly!

Al
Review №29

They were the only people that had the tires I needed for my Chevy Tahoe and I had called six other businesses in Longview, tx. They are my new favorite tire shop especially for having what I needed and for their genuine customer courteous.

Jo
Review №30

I came here recommended by my uncle who usually comes here for anything. He said they are honest people with reasonable prices. And so far so good my husbands truck got fix within two days. Not to pricy (fair). The truck has been working good so if we ever need their services again we will come back to them! Thank you!

Bi
Review №31

Nice friendly staff. Fix our ac and struts on the ford escape in a timely manner. Will use again if needing repairs.

th
Review №32

Knowledge and friendly staff and great prices. I dont always buy used tires but when I do I go to Franks

ea
Review №33

Went in to fix my AC, he charged me $800 and 3 days later it quit working again! now he says its my fault and wont fix it or refund my money! im reporting him to the BBB!!!

Pe
Review №34

I love them but last time getting son car fixed the price was out my budget,,,But they do great work,,,I use them when I can

Th
Review №35

This shop fixed my Ford truck at a super reasonable price and the people are super friendly.I brought another car in for an alternator replacement and they were priced right, very fast, and super friendly. It was refreshing to be treated like a good customer instead of just someone forking over the cash. I highly recommend Franks Lobo Tire.

Ge
Review №36

Love lobos! They bought a friends business and have been doing a wonderful job. They appear to stay busy... Always lots of cars there. I dont have a car right now so i havent used their services. They do more than tires... mechanic work, I believe too, but very nice people, helpful and pleasant to deal with.

Ma
Review №37

Best staff, super friendly and understanding! Won’t go anywhere else for my tires. They fixed a bunch of things for me for a great cost. Highly recommend!

hu
Review №38

Very quick, professional service. I had my brakes changed, and they did an excellent job. I would recommend frank’s to anyone needing work done on their vehicle.

Ka
Review №39

The manager Johnathan helped my daughter and I on a very rainy stormy day. The service he provided was over and beyond what was required of a business. Johnathan assured that not only the tire was serviced, but that it was sufficiently serviced; and safe to drive 20 miles home, or 200miles to vacation destination. Professional integrity and Supremely courteous Service.

Wi
Review №40

Work was done in a timely manner, all parties I conversed with were polite also.

Wh
Review №41

They are always so nice, they definitely put the customer first.

Bi
Review №42

Franks Lobo Tire on Marshall was recommended to my from a personal friend. They were able to diagnose my car within minutes and get the parts sent over to their shop, fast! I am so pleased with their customer service, all the employees acknowledge you with friendly smiles. Family owned and they should be very proud of their business. I will recommend to anyone who is looking for honest and reliable service!

Lu
Review №43

Franks lobo tire does very high quality work in a very short amount of time and their prices are extremely reasonable. I highly recommend this shop not just for tires and wheels but for any work you need done on your vehicle. Their professionalism and quality is unmatched in Longview. -eCar

mi
Review №44

Best place for tires and vehicle repairs. Very honest and fair!

Li
Review №45

Very helpful! Everything was done quickly.Update: Ive been back several times since my initial 4 star review and have honestly been very impressed with the service. I went in for an oil change and asked them to also check the battery (since I had been having some trouble getting it to start). They checked everything, came back with a list of what they found, their recommendations and what each individual part and labor would cost. I really appreciated knowing what my final bill would be before they started work and not having any hidden surprises! They also did the work for a very reasonable price and I received excellent customer service through out the whole thing.

De
Review №46

I would highly recommend Frank lobos !! The staff is nice, professional and take time to get your vehicle right !! I appreciate them a lot for the work they previously did on my vehicle. I will definitely take my vehicle back with any of my needs !!!

Ma
Review №47

Excelent frenly hard working people

An
Review №48

Amazing and friendly. Wouldnt go to anyone else 👍👍👍

Ke
Review №49

Car is right back the same as before when they so called fixed it..M

En
Review №50

I would absolutely recommend Franks lobo tire for your mechanic needs. I was driving and my wheel bearing was lose, I was scared to drive back home. I was close to the shop and pulled in. At 7 am before they opened. The young man there was so nice and professional.

Va
Review №51

So nice, felt comfortable with leaving my wallet in the car. Didnt judge my messy car 🤣. Stayed past the closing time to ensure I was completely satisfied.

T.
Review №52

My husband and I stopped by here for the 1st time this past Saturday & we had a great experience. The young lady inside is super friendly & sweet & the owner hung out with my husband until our car was ready. We will definitely be back & recommend others.

An
Review №53

I was relocating to Austin and had to have some service completed. My Husband asked them to check everything, as i was going to be traveling alone and putting many miles on my vehicle for work. I thought one thing would be a major repair, but the team found an inexpensive fix. I was happy, but what really made me feel safe was that they were proactive and found a potential serious issue. I googled it before we authorized the repair and i realized we had been very lucky. Since then, we have taken our truck in for service and my sons car. They have been very consistent with their upstanding service. They under promise and over deliver! Thank you my friends.

He
Review №54

Good Honest people. They work on my suburban and do a good job.

Gr
Review №55

They are always fast friendly and affordable

Th
Review №56

Had my front brakes changed there and few days later passenger brake making noises and rotor getting worn out . Went to another shop and was that mechanic had put pads on wrong. Called to speak with Frank and was told I couldnt speak with him I had to speak to another guy who claims to be in charge only to be told they want do anything about my money or a apology since i let someone else fix them.

Ru
Review №57

They are my main tire place to go to ! Outstanding customer service and great prices ! They even attended to me before they were officially open ! Will never go any where else if i can help it !

Pa
Review №58

Fixed my back brake light. I am Soo happy 😍P.S. Customer service is great. These guys work very hard while maintaining awesome smiles. God bless you and thank you for your service.

Ru
Review №59

Good people..Very friendly environment. Real good service. I highly recommend their business.

Jo
Review №60

Great friendly service with a smile!!! They will help you out the best way they can

dr
Review №61

This is AN absolutely HORRIBLE and DISHONEST COMPANY!!!! I sent my car here to have a alternator fixed and when I got my car back they told me my air didn’t work!!! I told them my air was working just PERFECTLY before I took my car there so they have messed the air up and now they want me to pay and additional $350 when it was their “mistake”. Do not take your car here they will purposely break something for you to have to keep coming back!!! Is there something I can do an this? Who would I call for assistance

Me
Review №62

Took my car in a couple weeks ago because it started overheating and I was right down the road. The owners are very nice unfortunately my car only lasted for a few days after I took it in and I paid almost $400 to fix the overheating problem and have been without a vehicle every since. The fans that were replaced only one of them work and we still cant figure out where the water is going to. They are very nice people but I would only take your car to them for minor repairs.

Al
Review №63

Being from Dallas, I have always used big tire companies and received decent service. When I visit Longview, I always take my vehicle to Lobo Tire and the staff is so willing to help and get my car in and out as quickly as possible. Frank is awesome and I trust them more with my vehicle than any big tire company out there! If your in the area, give it a try! They will not disappoint :)

Jo
Review №64

Quick, professional, and friendly customer service. Ill definitely be back when the need arises.

Bi
Review №65

Bought 2 tires, front end alignment, and replaced some minor parts during alignment. They were friendly and professional. Kept us updated during the work when they encountered the parts needing replacement. We drove to Pensacola, FL the next week. No problems. Thanks.

Fr
Review №66

Great customer service and reasonable prices! This is the Original Lobo Tire the one on 6th street is horrible and they are inconsiderate of their customers time. Will be coming back to this location from now on. Come here for all your tire needs they will hook you up! Thanks Johnathan for everything and clarifying yall are NOT AFFILIATED with the other location. You have gained a loyal customer.

Le
Review №67

At Franks Lobo Tire they have always been fair with me I found them to be honest very kind and considerate always worked with my schedule and my budget

Mi
Review №68

Nice good people

De
Review №69

Went in for rim repair due to a crack in my Rim. Excellent Service 👍

Fe
Review №70

Awesome customer service and prices!! We use Franks Lobo often and will never trust a different shop! THE BEST IN TOWN!!

Ma
Review №71

They always take care of me. Fair prices and quality work.

Mi
Review №72

Good service reasonable prices too

Da
Review №73

Dont bother looking elsewhere for tires, Frank, Tony and everyone here always has great service and great prices

Ja
Review №74

I honestly think there the most over rates when it comes to the quality of work they provide ...I am from Houston and been living her in Longview for 1 year to long. I experienced them charging me an arm and leg to fix my truck to have it start giving me the same problem I paid to be repaired. I sent my car back to be car less for a week to be told they didnt know what the problem was and as a mechanic who claims to deliver the best service was a complete lie and total waist of my time and not to mentioned being out 300 plus dollars . But as I expect the very lease from business here. All scamming and in each others pockets to keep money flowing through this place. Wouldnt refer anyone to them period.

Lo
Review №75

Best service in Longview! Great people! I have purchased tires from here many times.

To
Review №76

In and out! Got a great quality newly used tire!

Me
Review №77

Love this place been they are good people great place to get your car fixen

Al
Review №78

Loved it! Great day at Franks Lobo Tire

Er
Review №79

Awesome staff! We love everyone there! So knowledgeable and they dont try to poke your eyes out! We always recommend them!

Je
Review №80

Had my car for 2 weeks to do 2 days work

Jo
Review №81

Very nice place to do business with

Te
Review №82

Great service. Went above and beyond what I had them do.

Na
Review №83

Been several times and have been impressed by service and prices every time on a variety of vehicles and services including spares, flats, and new tires, this is my tire place without a doubt

Ba
Review №84

They do great work at a reasonable price customer service is friendly and informative.

Ne
Review №85

I highly recommend Franks Lobo Tire. Their customer service is exceptional, and they go above and beyond to make sure your vehicle is fixed correctly. I will continue to do business with them in the future!

Ma
Review №86

Good place. Great people ! Need any work done come here its resonable, I stay coming here 🤣😂🤣😂

Ra
Review №87

The best place in Longview for tires and repairs hands down. They are very friendly and dont try to rip you off. Very reasonably priced. Frank is the best!!!!

Ri
Review №88

These guys are awesome....I had multiple problems with my car...window, battery, and engine and in just a few hours they had it up and running and the bill was way lower than I expected I was ready to drop $1000 the total was $460 they provide fast and friendly service at great prices and they wont try to overcharge or sell you something you dont need

Ju
Review №89

Small lot. I dont like backing out into the street. Friendly staff. Fast.

Da
Review №90

GREAT Customer Service Great prices and honest ... THE ORIGINAL LOBO TIRE....

ro
Review №91

Great place to do business and good prices

Br
Review №92

Although there is great service there due to very beautiful young lady cashier,, I regrettably have to say Lookout if you use them cuz he might do some sketchy stuff I felt like they might have jevity pinpoint hole into my tire just so they could fix itit shows men seem to be trying too hard to convince me what I needed was most expensive thing and they were trying to fast talk to me so if you choose to use this place youll probably come out okay but I definitely recommend the warranty four brand new tires stays in the glove compartment because even if you were there just two days prior buying brand new tires from them is still going to make you have the warranty on hand

Ja
Review №93

Great prices fast service

Da
Review №94

They are trust worthy and there service was totally horrible.

jo
Review №95

Great service. Great prices. My new go to tire shop!

Du
Review №96

Reasonable prices and friendly service

Hu
Review №97

Very good customer service, an very friendly environment..

St
Review №98

Best place to get tires. They are always so helpful and quick to help!

Ms
Review №99

Poor service he wants a half a tank in the cars to test drive ...WHY?? where you going bro??? No fourth of a tank is more than enuff to chk brakes...I took right on dwn to another shop who took care of me

Ju
Review №100

Excellent service and quality work!

Information
17 Photos
100 Comments
4.4 Rating
  • Address:3515 W Marshall Ave, Longview, TX 75604, United States
  • Phone:+1 903-241-4107
Categories
  • Auto repair shop
  • Oil change service
  • Tire shop
  • Used tire shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–3pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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