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Autobahn Automotive, Inc.
4200-159 Atlantic Ave, Raleigh, NC 27604, United States
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Autobahn Automotive, Inc.

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Ry
Review №1

I brought my car in here after several other mechanic shops couldn’t fix my BMW 428i Robert and his team helped me in no time. Hands down the best mechanic I’ve been to in the triangle. If you want HONEST and RELIABLE service, take your car here.

Je
Review №2

Very careful attention to detail at this facility.I purchased a used 2009 Audi A4 convertible privately about a year and a half ago and have never taken it to a repair shop before this visit, as Robert was extremely helpful and knowledgeable re taking care of the small things that needed attention as well as some important recommendations to be addressed in near future. Very professional atmosphere.

Er
Review №3

Autobahn Automotives is a terrific Mechanics shop to take your Porsche to. I have been taking my Porsche 986 Boxster here for the past couple of months, and I have received nothing but great work and reasonable prices. I highly recommend anyone with Porsche’s to try out Autobahn Automotive.

Mi
Review №4

Fantastic experience all the way around!

Ge
Review №5

I cant say enough about Robert and his crew at Autobahn. Look everywhere online and you will see an outstanding rating and review and for good reason. Robert treats you like family with the best advice, attention to detail and service. I wouldnt take my car anywhere else. I have bought 3 Mercedes-Benz vehicles in 4 months and Autobahn has served each one. Robert knew I was a repeat customer and that I was a customer for life and the last two vehicles he didnt even charge me for the inspection I had them do after I bought the vehicle. He knew I was a forever customer and they would be doing all my services. The only place you need to go for your important vehicle needs. You will be a life customer like my upon your first vist.

L
Review №6

Wonderful service for our Mercedes. Honest diagnosis of work that needed to be completed and all completed on time. Robert and his staff are wonderful to work with

Ro
Review №7

My boss recommended Robert to check some repairs suggested by another national chain. He emailed me his recommendations along with pictures then discussed them in detail on the phone. He did the repairs needed and followed up by emailing me pictures. He discovered that the other place did not replace the oil filter when doing the oil change. This was the first time having Autobahn service my vehicle but definitely not the last.

Su
Review №8

They are the best! I wont go anywhere else and you shouldnt either!

an
Review №9

Friendly, transparent, professional, reliable, excellent in total ALWAYS. Thank you!

Ba
Review №10

My family bas been going to Audubon since 2001 when we moved to North Carolina. Robert is honest, the place is clean, he has helped us identify numerous cars to buy that have been dependable for years and he keeps them in good running order. We wouldnt go anywhere else.

Te
Review №11

Robert and staff were a pleasure to work with. I will be using and recommending their services in the future!

Su
Review №12

Very pleased with the quick turnaround, fair price (since the original place told me more than double what Autobahn charged) to fix an issue I thought would require me to get a new automobile. Robert put me in great shape to get at least another couple of years out of my vehicle. Will definitely return. Thank you!!

Jo
Review №13

Always top notch service; great people, honest, friendly, and they treat your vehicle as if it were there own. Great place!

Ke
Review №14

This place is definitely as good as advertised. Robert, Matthew, and the entire staff are honest and straightforward. They have comprehensive knowledge of German makes, including recalls, common problems, and preventive maintenance. You can tell they have a lot of experience, and know what theyre looking for. Will definitely bring my BMW back.

Ma
Review №15

I have been taking my cars here since I moved to Raleigh, about 10 years ago. Always top notch service. I trust Robert and his team.

Ki
Review №16

Amazing!! Great Family Business! This business was recommended to me by my son in law. I needed major repairs like wheel axles, etc. I had gotten an estimate at my local dealership for $1,700-$1,800. The price for the same work at Autobahn saved me hundreds! It was very organized. I was given a price, told the work could be done that day, and when I picked up my car, they gave me what repairs I could expect for the next year, and a price. My car is a 2011 Sonata with 114,000 miles, and they showed me several things that I could do to keep the car longer. I left having saved money, my car is really organized with what and when to do next. I now have a safe place I trust to fix my car, and that is a huge thing! Friendly staff, great family owned business. I told my daughter she needs to get her car done here, and she lives in Charleston! I am so happy....

Em
Review №17

Great experience. Hit a cooler on I40, stopped by out of desperation. They could have completely taken advantage of my situation but I was in and out of there with barely any cost to give me the all clear. Thanks guys!

Be
Review №18

Recall the old adage about car mechanics: Quality, fast, or cheap--CHOOSE TWO. Autobahns work is high quality and very fast, and Ive yet to walk out feeling like I didnt get a fair price. Did I mention theyre fast? Often my car is ready to pickup the following day.On top of maximizing value, they are also very good with communication. You can schedule your appointment online and drop your car off after-hours in their giant parking lot. Theres a drop box with envelopes and Sharpie pens for leaving your key. They confirm receipt of your car (usually via email) and always provide a quote before beginning work. While working on your car, they will diagnose any other issues the car may have or may develop in the near future, and they arent pushy about addressing these issues immediately.Autobahn even sneaks in free work sometimes. In the recent past, they fixed a vacuum leak for me free of charge, just a week after Robert fussed with an electrical issue with my tail light to get it up to code for inspection.I highly recommend Autobahn for routine maintenance and car repair. They use OEM parts (never cheap, aftermarket parts), and I dont believe theres any car they cant figure out--European, Japanese, or otherwise.

Bi
Review №19

Ive been using Autobahn Automotive for many years. Theyre great. Exactly what youd want in a automotive service company. Honest, reasonably priced and reliable. They communicate frequently, with pictures, texts and phone calls.

Ji
Review №20

The owner and mechanic Robert Drake is an export that provides detailed, realistic, and honest estimates for planned work. Upon completion, he explains what was done showing parts as appropriate. Hes my fav mechanic.

Ge
Review №21

I have been using Autobahn for 11 years with absolutely no complaints.

Ma
Review №22

This was my first visit to Autobahn Automotive which was based on a referral from my previous mechanic who retired.... The management of the repair experience was outstanding given the focus on applied technology for follow up with texts to confirm and remind me of my appointment. The work was done in a timely manner and done right the first time... It is clear that the focus is on quality and complete work... Really enjoyed the experience and would recommend this shop to anyone...

Je
Review №23

Trustworthy Mechanics, Personal service, i will go to them before anyone else. Great crew good prices and lasting fixes. Top quality products, no shortcuts. Friendly too, Honest.

A
Review №24

One of the best mechanics I have ever been to. Fixed multiple issues on my Volkswagen well below what the dealership quoted me.

Je
Review №25

Always a pleasure

Na
Review №26

This was my first visit and I couldnt be more impressed. Comfortable waiting area, cordial and professional staff, exceptionally clean environment and even a well mannered furry friend in the lobby! The service was timely, questions were answered and advice for future maintenance was provided with no hard sell. I left pleased and confident that I found a service provider I can trust!

Gr
Review №27

Robert and Autobahn Automotive were great to work with, this was our first experience and we plan for them to be our go to service center for our BMW.

St
Review №28

Robert has maintained our cars for years, has always given me good accurate estimates, and good advice on what repairs are either critical or can wait for a little while. Workmanship is very high quality and the vehicles always come back cleaner than when I took them in. Attention to detail and professionalism like this is hard to find and I highly recommend trusting Autobahn with your vehicle maintenance and repairs!

Je
Review №29

I will take all my auto maintenance issues to Autobahn Automotive from now on. Very clear invoice with line by line explanation of what should be done. Sent pictures of progress through email. Very thorough. Fair price. I feel like my car runs better than the day I bought it.

Ke
Review №30

Ive been going to Robert for many years now with no plans on changing that. Ive been very pleased with their knowledge, the level of service provided and attention to detail. He always remembers that the oil fill requirement on the variant of my car doesnt match the service manual and double checks to make sure it isnt overfilled, and more often than not does the work on mine himself. I wouldnt hesitate, and have recommended Autobahn to others. Also Duke is great company in the waiting room!

BB
Review №31

Love this team of experts. They have worked on my cars since 2008ish. The dog is extra nice...so sweet!

Ja
Review №32

Great service, respectible and reliable owner and staff

MU
Review №33

You know how when you take your vehicle in for service to a large dealership, all those service advisers are in there... and maybe you wanna ask a couple of questions to an actual technician, but theyre all back there... and you dont know if the advisor is knowledgeable or not... and youre apprehensive about asking for a technician to come out... and the place is crazy busy and everyones running around... and finally you just say, the heck with it and take your chances by leaving the car and hoping somebody can figure out why theres a tick in the engine??Well, at Autobahn, you can actually TALK to the owner, Robert. Not that I would take up too much of his valuable time...But there he is right through the glass window, and hes ready and willing to answer your questions, explain stuff and help you think about and anticipate what your vehicle might need. Oh, and yeah, he and his guys know their stuff, are conscientious and do a top job. Plus, he even let me drive his car. (Dont tell anybody that part.)

Da
Review №34

Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5fixed the problemMy car was in for regular oil service. As always, Autobahn does a driver and inspect. They discovered a faulty rear strut, which explained the poor ride I was getting. It was fixed that day. This comprehensive care does not happen at your quick stop discount oil change store.

Ch
Review №35

Im very impressed with Autobahn! I went searching for a new mechanic for my moms VW. Tired of dealerships and other mechanics not really caring about their customers and charging for the same issue over and over. Shes been taking her car to Robert now for about a year. While on a cross country trip I had some car problems and worried about being able to make it into Raleigh. I knew it would probably be a chunk of money to get this particular issue repaired. When I finally called Robert to book an appointment he was able to get me in immediately and had my car back in tip top shape by the end of the day. Best part, my bill was under the amount I was expecting to pay, and I could tell he did a little more than I actually asked without charging me extra!!Great service, great mechanic!! Will gladly be referring them to others looking for an honest thorough mechanic!! Great job Autobahn!! Glad to know my mom is finally in good hands!

Br
Review №36

Took a car here for a PPI after recently moving into the area. Was very impressed with the service, honest and a straight-shooter, two traits I find incredibly important. Would highly recommend to anyone looking for transparency, care, and reasonable pricing.

Ge
Review №37

Autobahn has been taking care of my car for 5+ years. They are skilled, reliable, trustworthy. Every piece of work is explained beforehand. If a problem arises, Robert or Matthew brief me fully before they execute a solution. Great service, great mechanics, great people.

De
Review №38

Autobahn is the go-to shop for my MINI Cooper. Robert and Erin (and Duke the dog, too) are friendly, honest, and take great care of my car. From my first experience getting a second opinion after the dealer quoted some pricey (and unnecessary, as it turned out) repairs, to visits for regular maintenance items, I trust Autobahn to help me keep my car safe and reliable. Highly recommend!

Gu
Review №39

Always very helpful. Stands by their work. Will even call you a day or two out and check to make sure everything is still working properly. Very Happy!

Gi
Review №40

Always very accommodating, professional and helpful. Never any pressure, just facts and opinions. Highly recommend.

Ju
Review №41

Robert takes pictures of what he is fixing in my GL450 and emails them to me so that I understand what is being done. Excellent service!!!

Ke
Review №42

Quality service!!! Im very particular about my car and wont just take it anywhere. Robb came highly recommended, and I am glad I went with him to upgrade my suspension on my brand new Audi. As it turns out I was shipped the wrong parts (purchased separately), which Robb caught right away. To think i could have done permanent damage to my car if it hadnt been for such a quality oriented shop and the wrong parts were installed. Thanks Robb!

st
Review №43

Best auto shop experience in my 50 years. Communication A+, Value A+, Going the extra mile to solve issues for these complicated cars A+

Ja
Review №44

Prices can be a little higher; but the quality of the parts makes me wonder how they stay afloat, good things come out of this place, you can trust them.

Wi
Review №45

Went beyond the work order to fix a nagging problem. Thank you for effort!

Bi
Review №46

Robert is the best and most honest mechanic I have ever encountered. If you have a German or Japanese car, no one will treat you better

Ch
Review №47

I couldnt be happier with their service! I found them about five years ago and am so glad that I did. I rely on the service pros to let me know what I need since I am not at all mechanically inclined. Its hard to find more honest and capable people than them. Ive taken two VWs there for repairs and maintenance. But its after purchasing a used Audi that not only had not been properly maintained, but also had a fairly long list of issues, that Robert and Erin went above and beyond to help me turn my lemon in to lemonade!!! I highly recommend Autobahn Automotive, you will not be disappointed!!!

Ke
Review №48

My 2006 VW TDI stopped running. I did not want to tow it from my home to Cary. Another excellent mechanic recommended Autobahn to me. I called, they were very professional and helpful. I had the car towed to Autobahn. They diagnosed the problem, let me know what and the cost. I had it repaired. It needed a new timing belt as well, I had them do that maintenance. All along the way they sent pictures, we communicated and it was a very pleasant experience. They are very professional and treated my car and me as a customer should be treated. I will continue to have my car serviced there. Their prices are slightly lower than the dealership but they get to know their customers quickly and develop a real relationship with them.

Ow
Review №49

On my first visit, this business did everything I asked and took care of other problems they found that I was unaware of. The couple handling the job were very warm, friendly and helpful. Id certainly recommend this shop to friends and family.

Ke
Review №50

Robert is very knowledgeable. He can provide advice on cars you are interesting in buying (pros/cons, service history of what he has seen over the years) as well as giving great service on your existing.

Pi
Review №51

Wonderful communication and quick repairs performed. Appreciate all of the help!

b
Review №52

Honest and quality mechanic.

Ma
Review №53

I just moved to North Carolina about a month ago. I am unfortunately between jobs and ofcourse I end up having a small issue with my 2006 E350. I found Autobahn Automotive via Google search and decided to try it. I have never been treated so badly by any auto shop in my life. I explained the sitch to the guy at the counter and he was helpful, saying well lets at least run a code check to see why you engine light is on...however, he got quickly called away and had to leave. He said I should talk to the owner. I waited while he was on the phone. I approached him to re-explain the sitch and was instantly nasty. He said...we are not going to run any codes...if you cant afford to maintain your car you should not have it!.....he then said a guy like me should go to Pep Boys. I said you really dont want the business do you?...He said and I quote...I dont need anymore customers.....can you believe this idiot?!,,,,I told him off in no uncertain terms and he cowarded away. I then went across the street to Atlantic...who diagnosed the problem for free and fixed the issue for $87.(fouled plug)...they even threw in the tire rotation!....DO NOT GO TO AUTOBAHN AUTOMOTIVE!....according to the owner they dont need or want your business anyway! Obviously some kind of weird politics or issues going on there....

Ca
Review №54

Always a great experience!

Si
Review №55

Half the price for an alternator from what the dealership offered. Took it in yesterday and was quoted it would be done by today, but it was done within a few hours! Saved money and time as well as a friendly staff. This is the place to go.

bo
Review №56

Very honest and stands behind their work.

Ch
Review №57

For quality work at a good price with excellent experience more than just a mechanic able to diagnosed things that the computer cannot tell you this is a good place to go to get a car fixed

b
Review №58

I have nothing bad to say about this shop except that they might be a little higher on repair prices than a few others, but you get what you pay for. I have never felt ripped off by them lile I have with almost any other shop.Robert and his wife are very streigh forward with you and will even fix minor thing for free. I needed a new light blub Robert pulled my honda into the shop to replace it and 5 minutes later he said it was put in and no charge.Every time I have had major work done they have washed down the outside of my car at NO charge.If you want work done on your car the right way the first time go here.

Sh
Review №59

Professional, concise, honest, smart, and timely! Quality work.

Ju
Review №60

The best

Information
35 Photos
60 Comments
4.8 Rating
  • Address:4200-159 Atlantic Ave, Raleigh, NC 27604, United States
  • Site:http://autobahn-automotive.com/
  • Phone:+1 919-878-6191
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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