I lived in Link Apartments Glenwood South for 3 years and absolutely loved my experience. The residents, office and maintenance staff were always so kind and helpful. The leasing office staff were always so accommodating, especially Ashely! The location, staff, and amenities are great and I highly recommend living at the Link!
As parents of a prospective resident our concern for our daughters security, convenience, and accommodations were our primary factors in exploring apartment opportunities on behalf of our daughter.....the staff at the Link ( Shayla, Ashley, and Ambar ) were incredibly professional, extremely accommodating, and possessed both the enthusiasm and courtesy in helping facilitate the leasing process....we are all excited about this transition in our daughters career, and know that the Link will provide an environment compatible with this process.
Working with Ashley was the most amazing experience I’ve ever had while shopping for an apartment. She was so kind, personal and informative. She made me feel at home and welcome. Easiest decision to sign a lease somewhere yet. Can’t wait to move in!!!
Loved loved loved living here!! I dont know where to begin! Ive had such a great experience with the staff, location, and my neighbors. Trisha and Ashley are amazing. I felt as though they really went above and beyond in their jobs and whenever I had questions they got back to me ASAP.Maintenance responds the next day to any problems you might have and always does a great job.My neighbors are really friendly and most importantly the apartment is VERY dog friendly! Almost everyone on my floor owns a dog so if you dont like dogs...you probably shouldnt live here.The bad reviews seemed like they were only from people who didnt read their lease. They do send you information that tells you that you need to give a 60 day notice if you dont plan to renew so read the emails they send you! This should go without saying but after reading the reviews it seems as though that is a foreign concept to some people....But to some it up if you want a great downtown experience then live at the Link!
Looking for a new apartment can be overwhelming, and stressful as todays market has too many options. Due to the current pandemic viewing apartments was a little more challenging as most required appointments and stricter touring rules. After calling and scheduling an appointment to view some apartments we were linked with Ashley Grady. From the moment we walked in the building this woman had a smile on her face. Even with her awful not so trendy mask covering her pearly whites she spoke clearly, and answered all questions about the community. Even after going back twice to tour again, and ensure it was the right choice she was able to uncover an additional option that exceeded my expectations. Its not every day you have a leasing office listen to wants, and exhaust all resources to deliver. Suddenly just when I was about to sign a lease elsewhere she remembered that someone was soon moving out and their apartment checked all boxes on the wants. Being knowledgeable about who is moving and when is important for future residents to fill their old apartments especially floor plans that do not become available monthly. I would highly recommend touring the Link, and asking for Ashley to get the same great experience I did.
I would NOT recommend living at link. Poorly/weakly constructed building. I have lived here for about 3 months now and have been dealing with multiple issues with my unit.1) random, 30 min plumbing pipes rambling and shaking against your bedroom wall that is loud and vibrating to a point it wakes you up.2) you will hear very loud foot steps of your upstairs neighbor. You will hear wood cracking noise from a wall whenever your upstairs neighbor walks near the weak wall.3) train noise is horrible.
Everything about The Link Apartments Glenwood South speaks excellence. Before I moved in, I worked with Ashley and she had gone above and beyond to make sure I had the best possible experience. Throughout the whole process and after move-in, she has provided me great recommendations and very quickly answered all my questions over email/phone. In addition, she worked so diligently to allow me to move in at a very short notice.1. With the complex being right at the heart of downtown, you are only a few steps away from many of Raleighs best spots.2. They have an amazing lobby where you could watch TV, work from home, and meet other residents. The free Starbucks coffee in the lobby will sure turn you into an overall happier person.3. Neighbors are really friendly and management organizes a plethora of events to help residents socialize.4. Apartments are clearly new and very well designed so you can take good advantage of every square foot.
Update: My only complaint was the constant barking from a dog on my floor but it has since been resolved. The residents and staff, especially Ashley Grady, have always been very friendly and helpful. While there are some nuisances when it comes to living in an apartment versus owning your own home, overall this is still a great place to live. Just an FYI, the train on the North side is very loud which is to be expected and you never really get used to it. They were very upfront about this which I appreciate. On the flip side, I also get a ton of light on that side which both my cats (and myself) really enjoy.
Ashley is hands down one of the best when it comes to giving tours of apartments. She is fun, knowledgeable, and takes the stress off of moving. 10/10 would recommend going on a tour and checking out everything Link has to offer.
I’ve lived here for 3 years and love the community. The studio is one of the only studios in the triangle that has a divided living and sleeping space. The staff is incredibly helpful, and the location is in a growing area. Love living Link
I have lived at Link Apartments for two months. I cant put into words how happy I am living here. They are gorgeous apartments, and you cant find a better staff from maintenance to the office staff. Everyone is so friendly and helpful here. They TRULY care about their residents. Meg is a very active and involved property manager and cares about her residents. It definitely shows. Gala is always so helpful with any questions you might have about your account/ledger. She is very organized, which makes everything easy to understand. Jenn, the leasing professional, is AMAZING. She will go above and beyond just to make you happy. She is so proud of the property, and it trickles down to the residents. I think I can speak for others and say that we are all extremely happy here. If youre looking for an awesome staff, beautiful apartments with fun resident events and want to be close to all the action downtown... then look no further. Link Apartments Glenwood South is the place for you!
The Link facilities, the apartments themselves, and the location are all great aspects of living at the Link; however, the place does not come without cons. For one, the North St. facing side of the apartment complex is extremely loud with street traffic. Im sure this is to be expected living in a downtown environment, but I would be remiss to not mention how loud the train is. Dont ever expect to sleep through the night.Pay careful attention to your lease terms. Towards the end of your lease, the office will distribute a lease renewal letter with your (increased) expected rent. The letter will request a confirmation of lease renewal or termination within 30 days of your lease expiry - BUT - in fine print it will also note that you are required to give at least 60 days notice if you are not renewing your lease.Due to personal reasons and life circumstances I was not planning to renew my lease. Rather than having my lease expire, I was charged a full months rent (instead of prorated rent for my last month) and a weeks rent at a higher rate (month-to-month) well into the following month of my lease expiration. I signed a letter giving the Link permission to re-rent my apartment prior to my lease termination as I had evacuated the apartment 1 month prior to my lease ending. The office told me they would advertise the apartment as available after I signed the re-rent agreement; however, they never listed the apartment as available online and continually pushed the available date out until AFTER my higher month-to-month payment would arrive.
Ive lived here since August 2016 and have nothing but praise for the Link Apartments and staff. The apartments are beautiful and well-designed, the common areas are always pristine, and you cant beat the location - one street back from Glenwood South. But where the Link shines is with its staff - a world-class team that works tirelessly on behalf of the residents! From planning awesome community engagement events to handling administrative concerns, Ive only ever had positive experiences with this team.
The Link is a wonderful and inclusive place to live. I moved in February 2016 and I have been so pleased with my experience here so far. The leasing associates and property manager do a fantastic job of learning names and faces and display the utmost professionalism. Its been my favorite place to live so far in Raleigh, and Ive lived here close to 10 years. I look forward to the people I meet here and the good times that are to come.
I cannot say enough good things about this place and the people in the leasing office! Its a fantastic location close enough to the restaurants and social life of Glenwood and Downtown but removed enough to avoid the noise and traffic. The apartments are designed beautifully with a nice modern touch. What set this place apart from other apartments I visited was how light all the units are. I looked at a lot of downtown apartments that were very nice but dark inside despite the big windows. This place gets just the right amount of natural light. After living here for a few months now, the people in the leasing office, especially Gala and Jennifer, are like a second family. They are so friendly and know everyone by name! Additionally, the maintenance crew here is amazing. Whenever I need a lightbulb changed or had a question about an appliance, they get it done that same day! If you come to tour, make sure to ask for Jennifer or Gala!
Love living here! The management staff are awesome - very friendly, attentive, & on top of everything. The maintenance staff is also very responsive & friendly as well. Love my apartment & that it has hardwoods throughout. Location & amentities are also great too. Link is truly a great place & it doesnt disappoint!!
Hard to find good reviews for an apartment building because the negative experiences usually spur comment. Clean building, good floor plans, responsive and super friendly staff, reasonable rent - I plan on sticking around for a while. Recommended.
I posted months ago giving this apartment complex a 5 star review! My roommate and I even personally recommended a friend who moved in (making this complex THOUSANDS of dollars).We moved here right out of college, and thought we hit the jackpot. Since then, we have been vastly overcharged for move out fees (almost a thousand bucks).They will respond to this comment apologizing that I feel this way and refer me to a document written by a carpet contractor and claim that they have been communicative (simply just contacting one of our outdated email addresses one time with a bill for like $800). Not all experiences will be equivalent to mine, but if you are new to the cookie cutter downtown apartment experience, make sure you read fine print and then think twice about signing an overpriced 12 month lease. The people that live here are wonderful and experiences obviously vary. The Link no longer has my recommendation, and especially Grubb Properties management.PS. Cornerstone gets old fast but the Roast Grill up the street is fire.Welcome to DT Raleigh!
Hands down the best place to live in downtown Raleigh. The color schemes are classy, the staff is professional, and the price can not be beat! Its close enough to everything, without having to be right on the main strip of Glenwood South. I spent over a year looking for places to live and finally glad to call this place home!
My experience in Link apartements has been really positive. The staff is always willing to help us and located in a great area. I would definitely recommend Link to everyone!!
I could not have picked a better place to reside in NC! From the day I toured the facility I knew it would be home for me. Not only is the staff incredibly helpful if any issues arise, they are also genuine and personable any time you swing by the leasing office. I cannot speak highly enough of the community, especially after the devastating fire in Downtown Raleigh. Although the situation was frustrating for everyone, the Link staff made the process much less painful. They made accommodations for those who were unable to return to their apartments and cut a break to those who were returning. Ive lived in my fair share of apartment complexes and this one is certainly top notch. 5 stars all the way around.
Read the fine print in the lease. They make tenants pay for 90 days for early lease end (circumstances and jobs sometimes change) and make no effort to mitigate even when they have a wait list.
Link is such a great addition to the central downtown location! The staff go above and beyond to make sure everyone is happy!
Live here b/c the staff TAKE CARE OF YOU! I have lived in several states for my job. I recently moved here from California and I have never had the pleasure of living on a property with such friendly front desk staff and amazing professional maintenance staff. Ashley and Steph take care of you every step of the way- and give you white glove treatement.I cannot say enough about the maintenance staff-Andy and Tre. I have only had to submit two service tickets--for minor issues-little annoyances then anything. The VERY NEXT DAY they were handled. From the time of move in 6 months ago when they gave me a hand moving all my items to everyday seeing them around the property-they are always smiling and wanting to help.I love this apartment complex and the staff that run the Link. Out of the all options in Raleigh--I wanted my home to place and they made it happen. Thank you to Ashley, Seph, and the dudes Andy and Tre. You make Raleigh just as good as California :)
These apartments are absolutely stunning! Best location in Downtown Raleigh.
This has been the best apartments I have ever lived in!! Great staff and amazing location!!!!
Love living here!
Roaches