Grateful to find this place I am happy to rent from them. Super clean nice guys Freddy and Cesar they are wonderful. Thanks so much guys!!!
Management was wonderful and personable. We had a great and easy time for our complicated situation of multiple units.
Great storage facility and exceptional service!!! The manager(Chris) was super helpful and polite. He went as far as to give me a free spare lock(which he’s not supposed to do) because I was struggling financially. My car wouldn’t start and he gave me a jump and help me out. Awesome place, awesome service. I would definitely recommend this place because it is helpful and a great price
Extremely polite and professional staff. They treat you like a human, not just a dollar to be made
I rented a U-haul from Trojan Storage, and Chris, the manager, was so helpful. He called me the day before to confirm all of the details. He was so pleasant to work with and thoughtful.The U-haul itself worked great. Pro-tip: the 10 truck doesnt have a ramp, so the 15 is worth it.
Chris is a rock star! I rented a U-Haul recently and he made the process so much less stressful than it could have been. The truck was great, got me over to Spokane and back to Puyallup with no issues. Truly top notch customer service. Thank you, Chris!
My stepdaughter recently relocated back to Western Washington from the Spokane area. She needed to find a storage close to our home and called & spoke to Chris at Trojan. He was informative and provided excellent customer service. We were able to return my stepdaughters U-Haul and get a larger storage unit with ease. The place was very clean and recently renovated. Chris and his husband (I do not recall his name, I’m sorry) were amazing and live on site. We are very pleased with this facility.
First off, I would like to express my gratitude towards the management. Specifically Chris, Chris was very helpful and went above and beyond and even further. I would say this was the best experience by any management I’ve dealt in the past with storage facilities. He was very personable and a pleasure to talk to and had no problem answers any of my questions no matter if they were self explanatory or not. He has remarkable customer service and I highly recommend dealing with him.Which you shouldn’t have a problem with because once you meet him you’ll want to rent from him. Aside from Chris his facility is immaculate and exceptional. I was throughly impressed with how well maintained, how well kept it is and how secure this place is. You junk or valuables is safe with him in this facility!
So I will say I didn’t get a rental unit but I did attempt to get a Uhaul truck from them. The system messed up but the employees there went above and beyond by helping me get the truck I needed. Awesome, wholesome people there!
Thank you so much Chris, for everythingThis is my third time back to the storage facility although I completed my move, I won’t say goodbye I’ll see you later, the best customer service ever, I love seeing you every time I see you have a smile on your face and very respectful And kind, I’m gonna miss you, and you best believe if I need another storage unit again I will be back!!!! take care and God bless you and be safe
Me and wife needed to tent a u-haul trunk in a hurry for a emergency that come up. We called right before, Chriss lunch and he stayed and waited for us. He treated us with a level of kindness and respect thats rarely seen these days. His customer service was extraordinary and I will come back for all my truck rental needs. Just come here if your anywhere near the facility and you wont be disappointed or taken for granted. Chris is the best.
Great customer service, they even helped me find my license!!
Just wanted to say that Trojan storage of Puyallup is a excellent business! The manager Chris is especially kind, friendly and cares about his tenants. If youre looking for a good storage facility, I wouldnt hesitate to recommend Trojan storage!
Very convenient and well maintained 👍🏾
Chris was very helpful and knowledgeable about his units. Lives on site, great to have someone there. Easy to store, set up accounts and great deals.
Nice place to store your things if you need to
Amazing, friendly service