Don’t waste your money bringing your car here. They did a terrible job detailing my car. It wasn’t even a busy day.

Used to like this place as they do a good car wash but most recently, I had a terrible experience. I had taken my car for it’s usual wash and after opening the trunk to load groceries after just having it washed I noticed that one of the strings for the hatchback cover had been torn out, and the other one had been unhooked. They have never touched that in the past so when I noticed this, I called the car wash manager to let him know. I drove my car there and let him see it and he basically said he couldn’t help me until he watched the camera footage. I followed up numerous times and even got an estimate from my dealer to replace it after the car wash manager asked me to. Long story short, they never got back to me on their own about the footage, I had to chase him down for an answer and when he said the best he could do was comp a couple free car washes (it was $110 to repair the damage) because he basically took the stance he couldn’t prove that car wasn’t like that before and the footage was hard to see. I said that wasn’t good enough and he refused to tell me who his manager/the owner was. I couldn’t even formally lodge a complaint there because this guy practically blocked me from doing so. He shrugged me off. Never coming back and reporting this place to the better business bureau. Go somewhere else - it’s not worth paying more to fix your car after they damage it.

The worst ! After the wash my black vehicle sat unattended for 22 min . I had to dry it myself and the chemicals used would not wipe off

I wish I had read the reviews before going to this pit.. An hour and a half and vehicle was not washed right. They forgot the tire dressing and fragrance. When I asked about tire dressing he had to get my invoice to make sure I wasnt lying, I guess. The staff member also stated that I had to drive my vehicle back to the front to get the fragrance. First time here...and LAST time here. Place is overpriced for such lousy service.

What a terrible and over priced customer service. Totally agreed with previous reviewers. They do sloppy, undetailed job and prices here over roof. Never, ever vacuum thoroughly and manager of this place is a joke. They absolutely dont appreciate their clients, or ever put a extra mile to be even close.. Do not go there and waste your money and extremely long time of waiting.

Went there on 6/1/21, and paid for a detail. $90.00 to get it clay barred and waxed. Left to pick up some items at Lowes, ate lunch, and came back...didnt rush them at all. My bed cover was still dirty, and had to point that out. At that time I was running behind schedule to pick up my parents at the airport. Didnt notice how bad my hood looked. Now my hood has baked in swirls from them that wont go away. Utterly disappointed in the quality of work. They should go out of their way to do a good job when you pay the price for a good job. I do not recommend this place. Now I have to have it detailed again to get rid of the swirls.

I got my mothers car oil changed. Friendly and helpful staff. Nice waiting area.

I showed up just before closing. They did my oil change anyway and gave me a rain check to get the free car wash. I really appreciate them for taking me I had a long drive and really needed the oil change.

Oil change and wash car was normal, but washer-CAR manager - he is nervous..I asked wash inside math - for each 4$ extra ! Oil change man Albert he is good.. washer spanish man he did good job and gived 10$ tip. THANKS

Have been going here for years without issue. I purchased my current car 2 years ago and part of the purchase was free oil changes so I never knew costs for them for this car (sedan to crossover). Well that ended and felt the dealership would rip me off so I came to what I know and what I know turned sour. The manager whose been there since forever, quoted me an outrageous price for an oil change. 96 plus taxes and fees and blah blah blah. So well over 100 bucks when it would be all said and done. He claimed its because my engine is a special engine and has to be full synthetic. That fine but I still felt I was being ripped off so I told him Im going to leave to go research. They may have thought I know nothing of cars, but I know and I knew something was off. I went to take the paper he wrote the price on to take as evidence and he grabbed it very aggressively out of my hands and tore it up. That was 2nd red flag but one was already enough for me. I called the dealership immediately and made an appointment and wouldnt you know...68 out the door AND got a car wash. I will never go here again.This was Saturday March 27 2021

Service is bad and they dont care if you complain.

Took an hour and a half to get through there. It wasnt particularly busy.

The hard working car wash personnel are nice. The MANAGER is absolutely horrible and unprofessional. My truck was sitting in the lot after the wash and no one was touching it because its a big car. I asked this guy who calls himself the manager to assist in getting the truck done. He looked at me and walked away. Hey, I can see that you just hate people and hate your job. Thats enough satisfaction for me to know that. Also, the free car wash card does not work on trucks. Poor management, and a terrible manager. Keep on feeding the birds.

They stole my grandsons earphones out of the trunk of my car and the manager would not even review the tape to even try and help. He was very nasty and unprofessional. Never going back to that carwash!! Theyre not even that good.

Great place to wash your car, very busy on Saturdays.

They charged me 10$ fir air.I kept telling him to read the psi on the car with no use.. each tire has different psi.. very bad service

The best, very thorough. The only Car Wash I go to. Excellent Job

Quick,clean and peaceful.Easy as it gets. Dont forget the raincheck.

Excellent car cleaning

I went in to get an oil change which also includes a car wash. When my car was done the keys were handed to me and i drove off then i noticed that i had a big crack in my windshield that was not there when i arrived. So i called the location back to info them they damaged my car and their response to me was a rock probably hit yours car then it cracked because of the heat google it. What a joke i look at my car at all times and notice everything little thing on my car they just don’t want to take responsibility for damaging people properly. Now i have to spend i don’t know how much to fix damage that was done at and by their Establishment

HORRIBLE!!! Horrible service! Long story short, I won’t be returning to this place again.. and we will both be better off!

Missed quite a few spots. Forgot to clean the passenger side out even with the most expensive package. Quick service though.

So in January I brought my wifes car into get the oil changed and a car wash. 2000 Miles later I checked the oil because she was heading to San Francisco. To my Shock the oil was at the VERY bottom of the dip stick and black. No sign of a leak. So It was either they did something wrong or the engine had a major issue. The car is a 2014. So I personally changed the oil and filter and topped up the oil to exactly the full mark. At 3000 miles. Oil still clear and just below the full mark. At 5000 Still clear and between full and low. So normal. So I called hoping they would say sorry lets see what I can do. Instead it was there must be something wrong with your car. We will give you a discount. I said you dont understand I did a test and no issue. Its either the filter or plug wasnt tight, or they didnt put hardly any oil in it. Then he hung up. Wow. Just read this has been an issue with a few people.

I wash my car, but I think the person who dries it will leave it stained.

Caused significant damage to my windshield. I would not recommend using this car wash.

If I could give this place a 0 I would.The worst part about this review is that my girlfriend and her family had been faithful customers for 7 years and didnt have much to complain about.After having an encounter with the manager Emile of this car wash, I am beyond disgusted with the lack of customer service and zero remorse from management.My girlfriend and I brought our car to get an oil change and if you get an oil change $44.99 or above, you get a free car wash. We were instructed that once the oil change was done, they would drive the car to the car wash to get the free car wash. We were told it would take up to an hour and a half, so we left.Upon returning, our car was waiting on the side and looked squeaky clean. However, when we looked inside, our city of Los Angeles parking permit placard (laminated like a handicap pass) was missing from the passengers seat of the car. This is very valuable when you live in Los Angeles and there is no parking, so we had to turn around and ask where it could be after we checked all possible places in the car it couldve been moved to.Thats where we met the manager Emile who said there was no way it couldve been thrown away -- we dont throw those kinds of things away. We insisted to still see if they could check the trash cans. They proceeded to allow US to look through the trash cans ourselves. First of all, who lets customers dig through their trash when it was clearly an error on their part?! After my girlfriend and I dug through one trash can, we found my girlfriends aluminum canteen (is this considered trash in California where we recycle everything?) and some other trash that came from our car. My girlfriend pointed out to the manager, hey you threw this away when it doesnt look like trash, could you have accidentally thrown away the laminated city of Los Angeles parking permit pass? He then proceeded to double down on his arrogance and said We are not responsible for your belongings. So at that point I realize Im dealing with a leader with terrible customer service skills and clearly no ability to deescalate the situation.Heres where it gets even worse. My girlfriend had to ASK HIM TO GIVE US GLOVES TO CONTINUE SEARCHING THE TRASH. Please note this also after his other staff member in charge of the vacuuming process says Didnt see a yellow parking pass and refused to help us search.Emiles only good task today was retrieving gloves for us to search through THEIR TRASH. After receiving the gloves, I search through ANOTHER trash can where finally I find the missing city of Los Angeles parking permit placard. We bring it to his attention and he offers no apologies, no refund and instead says we need to basically be more responsible and not leave valuables in a car. So, are we supposed to REMOVE a PARKING PASS?I understand that human error occurs and I am totally okay with a mistake, but to not offer an apology or a means of solution to this error and issue is my biggest concern and why I am no longer going to be a customer here, nor will any of my family or friends and I will make sure to let everyone know not to come to this car wash if they expect good customer service from management.I am still expecting a refund for this embarrassing situation. After being offered the name of the owner of the entire Chevron Ed, I will following up with him next.

Loved it..my car looked great and I enjoyed feeding the fish..Wish I knew the name of the guy that did my car

Terrible carwash. Paid $60 for leather cleaner and conditioner, seats looked the same as I took it in. A bunch of crooks. Stick with basic carwash or spend your money somewhere else.

Not satisfied with the car wash I received poor vacuuming and over a 3 and a half hour wait. When my vehicle was done I was not notified like all the others were. Don’t think I will be giving this place another try.

We love going here, we get the oil changed when our normal family mechanic isnt available and they do such a good job. The guys are honest and we love our car wash that comes along with it. The cashiers are always friendly.

This is by far the best place to get a good wash in SCV. I got a detail that was awesome. Car looked like new again and the work was done surprisingly quick. Every employee is very welcoming and seem to overall enjoy their job or at least take pride in it. I have gone to other washes, particularly Valencia auto spa and paid a similar price if not more and had a terrible wash done. This place is worth the money. After my experience at Valencia auto spa this place surpassed expectations.

Crista Car Wash is my favorite Car Wash in Santa Clarita. They always do a Great job for a reasonable price.

Hard working car wash employees. They dry and wipe down the vehicles, leaving them brilliant_not spotty.

I have been coming to this car wash for some time and I always thought they did a decent job. Until recently. The quality of the wash has slipped the last few times that I have been there. Most recently, my change dispenser in the center counsel was missing after the wash. I did intentionally empty out the counsel and leave it open so that they would vacuum in there, but the change portion snaps in place. After I noticed it was missing, I called the car wash. I had no reason to think that someone intentionally took it - I assumed it was an accident. I mean, its change. Anyway, when I spoke to the manager there he would not even hear me out. I literally just wanted the change dispenser back. Literally, and I mean literally, all he would say on the phone is no. I was completely stonewalled. Again, I dont think anyone actually stole it, but the way that I was treated by the manager will make me never return here again and Ill make sure my friends never return here again either.

They do a good job here, and are always friendly and polite. Theyre also pretty quick about getting your car finished, so you can get in and out of there in a reasonable amount of time. I also think they do a good job vacuuming under the seats, which makes me happy.

Great car wash. Takes a bit of time but the quality is consistently excellent.

I went to Crista Chevron tonight to put gas in my car...swiped my credit card and started to pump gas - or thought I was pumping gas. The pump shut off at $30 (about 8 gallons)...weird but whatever...then I turn on the car and it says it’s still empty. So, I go inside to say something is wrong with your #8 pump - it didn’t put gas in my car, and the guy behind the counter stares back at me and says “I don’t know what to tell you...” TWICE! Zero consideration. No offer to refund my money or offer $30 at another pump. Just “I don’t know what to tell you.” I will not be purchasing anything from this location again. What a pathetic display of “customer service” Crista Chevron 👎👎👎

I had my car detailed and they did an excellent job.

Everyones really friendly.I brought my Honda in.after grandsons taco exploded in the back seat.seriously all over. it.And the guys cleaned it so nice Ty.

Friendly staff and great service no complaints

They do a good job but double check your write up for additional charges

They always doing a great job

Always excellent service!

Vahik is a true gentleman. My battery died and he came right over and helped me, even with a line of customers. Thank you so much Vahik!

This is a good place for oil change and a car wash. Reasonably good service. However however the attendance drying my car dried the same panel three times. Not paying much attention to what he was doing.

It took 45 minutes just to put the car through the wash, another 15 just to have an attendant start the detailing. For a $90 car wash and wax, you’d expect better service; yet, a 20% gratuity is demanded.

Got a nice, clean, thorough hand wash! 👍

No one in there to help you or direct you, very rude cashiers when I asked the car wash wasn’t working

This car washing company makes scratches on the car. I had custom car washed my Benz. I noticed a strong pressed mark on the back door of my SUV. Off course they refused that they did. Then they tried to sell a product to remove that scratch.

Didnt do a good job on the interior or exterior the guy only wiped one side of the rims there was still dirt on the rocker panels that I had to clean myself I called them about it and the guy act like I was bothering him I may never go back there again

Ive been a regular patron for many years. Theyre the most consistently good car wash in this Valley. Recently, I took in my car to get it ready for a lease return. I paid $55 for the wash along with them polishing the hood and rear bumper which both had scratches. Afterwards, I was amazed by the results. There were no longer any scratches visible. I will continue to support this business for years to come.

My favorite car wash!They did a great job washing my car and they even put an air refresher. Short waiting comparing with others and good price.

Good place but not very efficient drying techniques.

This is the best car wash in Santa Clarita. I used to go to Valencia Wash but they bent one of my car keys and also ripped off my rear windshield wiper. $15 for a car wash and about 30-60 minutes of your time. Dont forget to bring a few dollars cash to tip the guys that dry your car.

Really cool place to come and get a car wash theres a relaxing outdoor atrium while you wait

So thorough that it took one hour on a non busy day to do a basic wash of my van. Its good, but dont go here unless you have nothing else to do

Car was and an oil change for 40 bucks. I love it. Only went there once, but had zero issues. Seems getting there early is a must, the place fills up quicker than quick.

The car wash was quick, and the staff very friendly. Waiting area was comfortable. Not bad for 17.99.

Employee do a great job. Prices are reasonable.

They do a pretty good job here. Got my oil changed and car washed - the guys really put a lot of effort into drying it and cleaning the windows.

Was told itd take 30 minutes, an hour and 45 later I have to ask them to give my car back right then because I had somewhere to be. I drove off, and quickly realized whatever awfully slow employee worked on my car had time to look thru and and STEAL every quarter out of my change tray. Close to $10 worth. They also STOLE a dank tank.I called to complai And they pointed out the fact I signed a paper saying whatever items missing from my car is not their responsibility. HORRIBLE CUSTOMER SERVICE. THEY WILL STEAL WHAT THEY CAN FROM YOU CAR. DONT LEAVE ANYTHING IN THEIR.

They do a excellent car wash.

The falsely advertise a free car wash with an oil change. They charge me $2 extra for an oversized car. Therefore it is not free. I have a truck its less to clean since half the vehicle is a bed. Then when I went to get my punch card punched they denied me.. said I didnt pay for a car wash.. BUT I DID.. NOT TO Mention finger prints still on the windows after the wash and food and gunk in the cup holders.. they stuck at car washing. I will NEVER GO HERE AGAIN..

They did great! Even buffed a little boo boo of my bumper great job!

Best carwash in SCV

An extreme rip off. 2nd time in a row I take a brand new truck to this place and have it utterly destroyed. Big hint dumb a wash manager, when the sun beats down on a vehicle after a wash, you better hurry and get it off or it spots all over. The manager said if you don’t want water spots, get it detailed! Now I don’t mean a few water spots I am being picky about. I mean the entire hood and roof was white spots and streaks. He refused to refund my money. I sat there for over an hour and he said the only thing he could do is re wash again. Ummmm, no, sorry, I don’t want to waste my time with your excuses again. Worst customer service I have

I love the service

Love this place! $38 (or $34 with a coupon) for a great car wash and vacuumedv plus an oil and filter change. VERY popular so show up early in the morning!

They apply great detail in making sure every crease is clean inside of car. Car feels like new everytime!

Quick and professional car wash. Coupons online saved me a few bucks.

Honest! Great place for light maintenance and excellent service.

Horrible!!! I took my car for a wash and ended up with a big dent on the from of my car. I talk to the managers and they told me they couldnt do anything about. One of the managers was pretty rude. I will not be going back there. If you go there please check to see if your car is ok.

I dont tend to review a business unless my experience was extreme...either positive or negative.In fact, I mostly just report positive experiences, because that is my preference.This place was truly awful. I had a tiny bit of of chocolate on the back seat of my Audi...didnt have time to go home and clean it myself, and thought that I would just pay extra and do an interior wash. I asked Sam, the manager, what package would get the chocolate wiped away. He put me on a $40 interior wash.When my guy called me over, I found that the chocolate was untouched...and leather solution was smeared on seat around it. I asked him to get that one tiny spot, and he responded it wasnt part of my package...that leather treatment was the only included component. I asked if I could borrow a rag. He pointed to a stack of dirty rags. I grabbed one and took care of the tiny spot. Then I rubbed the leather goop into the seats, so it wouldnt get all over clothes.Then as I opened my trunk, I noticed no vacuuming had been accomplished. I drove car back to front, told Sam of the issue. He said they dont vacuum trunks unless specifically requested by customer. I then proceeded to vacuum my own trunk using an empty bay, and noticed they hadnt vacuumed any of the vehicle.Then when I returned home, I noticed that my windshield was cracked in lower driver corner...hot day in a rough car wash...bummer.I just spoke with Sam and Ed (owner maybe?) I was trying to be a friendly neighbor and give them an opportunity to recognize a need for change. They both assured me that they are the best outfit around and made excuses for every concern I had from vacuum issue to interior cleaning issue, stating that no one should even read online reviews. And they said that the detailers dont speak english, so no one can be blamed. When I said I spoke Spanish with my detailer, they just grunted. Ed and Sam do not speak Spanish...I got the impression that they dont respect their own employees:(I was disappointed.

Usually good Oil service and a great wash after.

On a very honest lever they are scam artist I have gone twice to this place now one with my 2001 TOYOTA Mr2 spider went for a simple oil change and left with no oil in my car and low tranny fluid ending up messing up my engine. The second time it was with my girls TOYOTA Corolla 2015 again went for a simple oil change and left with a missing transmission plug and no tranny fluid in my car again messing up my tranny we confronted the manager by the name of ED I believe about the situation and he stated there was nothing he could do about the missing part to my car after the fact of it being removed when it was being serviced for an oil change. I am beyond mad because a simple plug now cost me 500 dollars to fix including the damages to the vehicles transmission

STAY AWAY!! They do a horrible job on the car wash. I brought my jeep in and their employees swirled the heck out of my paint. Im not sure if he just used dirty towels or what but now I have swirls all over it. I brought it to the manager Miguels attention and he refused to make try and fix it. It took an 1 1/2 to do and oil change and wash and Im left with a car full of swirls. Horrible customer service ! I am boycotting them.

Every time I come to this location I leave disappointed. This last time was the final straw. Not worth the money, its way over priced and they dont do a good job. The windshield still had a lot of dirt on it and all the windows had a lot of spots which they didnt clean off, I payed for them to shine all plastic, they didnt do that, the inside of the truck still had dirt all over, and the next day I noticed that the interior of the windshield had not been cleaned and was very dusty. Dont use this place. Its a waste of money.

The manger is rude and has no customer service skills. The attendant drive car out of the tunnel with emergency brake up. I ask manager to asked not to do that. Manager said it would not harm brakes. 😞

HORRIBLE HORRIBLE experience!!!!! Took my wifes 2017 Honda to get washed and they knocked out her front drivers side fog light! Manager kept denying it was them and didnt even want to go ask the employees what happened. On top of that they scratched the living hell out of her rear drivers side door!! I would NEVER take my vehicle here! Management is horrible as well as the quality of the car wash. I will be filing a lawsuit.

Great car wash convenient place to stop for oil change. Found a coupon for oil change and car wash online.

So far so good. No wait on a friday, techs are friendly and polite. Good atmosphere all around and a free carwash, this may be my new place for oil service. To all the people crying about the poor quality carwash, ITS FREE STOP COMPLAINING LOL.

My first time here and so far Im happy. They werent real pushy on upgrading my service the car wash is good and they are fast and professional

The best carwash place I have found to date!!!!!

Wow, very nice and friendly...best job for the price...paid for the #1 and it was great...will be coming back!

Carwash has been better than last vist

Did a great job went and had lunch came back my car was ready

Car wash is good, customer service needs work. Guy up front writing orders down is drowning and has no sense of urgency.

Used a long brush with draped towels over the head to dry the top of my van. 🤦‍♂️🤦‍♂️🤦‍♂️😐. Had to complain in order for them to do it right.

Either a quick or full detail and cleaning for my car, this is the place for me...

Take forever, but do a great job. Dont visit if you are in a hurry, be prepared to hang out for at least 45 minutes.

Great place to visit

Fast service and quality cleaning at the hand car wash. Gas is overpriced but I love the other auto services offered there.

Great but it gets packed w ppl.

Disorganized and sloppy. I live two blocks away and will never go back. Horrible place to get oil changed and car wash.

Crista car wash has jacked up their prices. What once was a $9 basic car was is now $16. Im sorry but a 70% increase is crazy! I will not be returning to Crista again.

Not authentic at all and yes I am Mexican!

Amazing job and will work on price.

Great cheap prices but shitty job they left spots every where did only an ok looking on drivers side so i wouldnt notice til later on and shitty attitude at the end

Over charged me by accident then manager came and refused to compensate. How does one go in thinking they paid 40 bucks for a car service and get charges 400 by mistake? Employees arent taking their job seriously

Great wash, but they take to long.