user
The Wash House
2048 Victory Blvd, Portsmouth, VA 23702, United States
Appearance
The Wash House

Comments
ch
Review №1

I been going to wash house alone time. I feel safe and its always clean.

Je
Review №2

Have been to this place numerous times. I prefer to go after midnight with the cheaper drying but occasionally I go in the day. During the day, there is a person who tries to keep the area clean. The nights I have gone, it has been generally clean. Overall its a good place to go wash your clothes if you cant do it at home.

Na
Review №3

Everything was very dirty and in need of a thorough wipe down. Dryer doors, handles, front doors, windows, folding tables, laundry carts, break booths, and bathroom.Washers and dryers all worked perfectly well. Dexter brand. The store was just so dirty.

TJ
Review №4

Its a great option for 24hr service. Just the people that come in & out are questionable at times. One guy came in this morning not even washing asking a lady for a ride. Like thats uncomfortable especially with her being alone. But he walked around ranting about whatever before leaving. So if there was some way to help people feel secure rent while washing their clothes. That would be great. TThanks

Ca
Review №5

Always have a great experience at WashHouse,clean and very convenient.

Sa
Review №6

This place is cheaper than others. Be aware... they dont use Quarters! You buy a card with dollars from a machine in the laundromat. If you put $20 on the card you get $2 free on the card. Midnight to 7 AM you can dry your clothes for a penny (one penny =5 minutes). It is very well lit inside at night, not so well lit outside. Definitely worth going if you need to knock out your families laundry in a short amount of time. We washed, dried, and folded 7 loads of laundry in 1.5 hours. Good quality washers and dryers. Bonus: It has a small play area for younger kids (toddler age) but not many toys in it.

Z.
Review №7

This is by far the very best laudromatt I have been to in Portsmouth, VA. Best to come with an open mind and be ready to get a laundry card. Machines can do a lot with little soap, and dryers dry very well the portions they are made to take. Great Job Wash House!

Ch
Review №8

Ok everyone so a few weeks ago my dryer started going crazy lol, it dries clothes but it rumbles out of control. I couldnt stand the noise anymore so I washed all of my clothes at home and then took them over to the wash house to dry. When it walked in there was plenty if space for all patrons and plenty of clean washers and dryers of different sizes per the needs you may have. I did notice the floor was littered with old dryer sheets and trash, but not too long after that some started cleaning. I dont know about other laundry places but its very cheep. 30 cents for 6 min. Over all I had a great experience and the other customers were polite and in good spirits. The WASH HOUSE GETS AN A+

D
Review №9

I love this laundromat. Close to the house. 1 cent dryers after midnight. Clean at all times. And Security on premises.

Ro
Review №10

Kinda greedy that they raised their prices during this pandemic. Especially when about 25% of their machines were marked out of order, or should have been marked out of order. Then there is the fact that there was no on site worker to make sure all was good with the current customers, and the cleanliness of their facility.Not over all was able to get my laundry done

Ma
Review №11

Just trying to take care of my dirty laundryLOL LOL. LOL

Sc
Review №12

Very decent place to wash you clothes in the late hours. The dryers are one cent late night. No problem washing clothes. Everything was operating properly.

Al
Review №13

Well maintained, late night clothes run is never an issue, public restroom 🚻 is always clean

Ki
Review №14

Very clean and we got in and out before it started getting busy. Only paid around 12 dollars to wash and dry 2 loads

Ch
Review №15

Clean & The attendant was very nice..

Jo
Review №16

Open 24 hours. Convenient. Customers are polite and even helpful.

LE
Review №17

Excellent place to get your job done clean machines with spacious area.

ME
Review №18

I liked it

El
Review №19

Not the best area especially in the middle of the night but I really enjoy going here because after midnite its a penny to dry. Until 7am. Not too many people in there u just have to get past the homeless hanging around inside and out . They dont bother u tho. Just ask for a cigarette every now and again

Bl
Review №20

Used a large washer that didn’t rinse or spin my laundry. My towels were absolutely drenched with water and soap suds. I advised the black guy who works there during the day and he rolled his eyes and told me it was my fault. He said the machine overflowed and I caused it by using too much detergent. I explained to him I used 2 caps of liquid and it’s a large washer, that wasn’t too much. (The laundry detergent container recommend 2 caps for large loads.) He wasn’t empathic at all and continued to insist it was my fault their large washer malfunctioned. I explained I use the large washers often and always use 2 caps of detergent and this has never happened. He was very rude, accusative and behaved as if I inconvenienced him. I told him I would be contacting management, which I did. The manager explained the malfunction was likely caused by the line being clogged with detergent prior to me using it. (Not my fault or problem). He was kind enough to give me credit back for using the washer. It is never good policy to blame customers for machine malfunctions like water over flows that we clearly have no way of causing. Try cleaning your machine detergent lines and maintaining them properly instead.

Ga
Review №21

Went there to wash rugs around 7 am. It looked unkept and it hadnt been swept up in a while. It made me appreciate the fact that I own a washer and dryer and that my laundry trips are far and few.

Ch
Review №22

I dont appreciate you following me or my location, status, was having dinner in the parking lot, please do not follow my location

Ti
Review №23

Very clean and friendly staff

Ke
Review №24

We had use the laundromat because we had to wait on a knob on for our dryer. This laundromat was nice and clean. I will definitely use this place again

Sa
Review №25

Cheaper and faster than other laundromats. its easy to get in and out and doesnt take long. Vance is super friendly and helpful! Theres another guy that if I see he is there, I just leave. He wont wear a mask and he is always just watching TV and playing on his phone. He doesnt help anyone or clean up the store.

Sa
Review №26

The card machines are trash and if you leave money on your card it will not work when you return to use it.

li
Review №27

My dryers didnt heat up-the attendant did return the money reluctantly

Je
Review №28

I go to this location often because of the conscience if 24 hour use. It offers brand new, quality washers & dryers and because they have such a variety, regular loaders all the way the commercial size, it defiantly trumps the surrounding laundry mats in the area.After Midnight its only a penny per dry cycle!The only negative comment I can make is the location, although safe during 9-5 hours, tends to turn a tad conspicuous after dark. They dont have an all night attendant so as you can imagine, there are people sleeping in the booths or panhandling you as you try to get in the door.. Ive never had a problem, per say, they left me alone when I said no, its still annoying. Defiantly the last thing you want to deal with at 1am, trying to do your laundry.

wa
Review №29

Very dirty

LT
Review №30

No crowd in and out place was clean all equipment working.

C
Review №31

Its ok, its opened 24 hours which is a plus. Just be careful, be mindful of your surroundings.

Ta
Review №32

Wash was a good place to go and wash clothes, Their machines have a visual that shows how many loads it takes. The best part is that they are a 24hr self help laundry facility. The only downside us the area, so if yu are washing after hours, be sure to not go alone.

Ti
Review №33

Cleaner than before, newly prepared for customers.

De
Review №34

This place has roaches bad!would not recommend

St
Review №35

Very impressed with all people are friendly,clean good prices!

J
Review №36

Nothing huge to say about this place; its a laundromat. The good about it is that its located near places to get food while you wait and its 24 hours. Im sure there is a worker on-site, however, Ive never noticed them because they havent stoodout or been noticeable.

Ir
Review №37

Not to crowded dryers get pretty hot☺

Mi
Review №38

Extra capacity washers and dryers made doing bed covers a breeze, I was finished in about one hour with two large loads that would have taken half a day at home

Sa
Review №39

Need to be more cleaner

Ot
Review №40

The Foot Traffic has improved.

Jo
Review №41

I was hesitant to go to the Wash house in Victory Blvd. after I reading some of the reviews. I went anyway. Seldom go laundry place so I am not familiar wit the card system. Placed $20 and got me a card. Read the tip posted on the wall to quickly insert the card. Tried to insert the card several times but each time I will do it would instruct me to re-insert. After several failed attempts another light came out indicating that I have low funds. How could this happen? Im getting frustrated. I look for the person manning the Wash house. I explained to Vance what actually happened. He made a phone call outside to report the incident. I was very impressed on how this incident was handled. The man from outside talked to me and even assured me that they will take care of it. My kudos go to Vance!!!!! He delivered what the man from outside and him have talked and agreed upon. I was able to accomplish the things that I want to do that night and went home very satisfied.

Ki
Review №42

Called attendant on number listed online about an item I left in laundromat. Instead of saying Im not there, he states, I dont know, go check yourself. I live in North Carolina. Very poorly handled. Could have at least been more considerate. Dryers were out of order. Attendant was at laundromat when I was there because he dumped trash and unlocked the back door. Bad customer servuce

Am
Review №43

Awesome kind staff!!

Di
Review №44

Nice clean. workers very responseive

Mo
Review №45

Not friendly staff

Ta
Review №46

Attendant is very helpful and nice. He really watches the place and makes sure things are in order. They have te right capacity washers and dryers. I go to wash my comforter and pillows and can always do it in one load for $8. They are 24hrs and have a late night drying special .01 drying midnight to 7am.they also have free wifi.. who doesnt like free wifi

Br
Review №47

Its convenient. . affordable and they have great deals like after midnight their dryers are ONLY ONE CENTS!!!!

Ak
Review №48

Clothes got stuck in their largest washer and there was nobody there to help. No emergency number or anything. Thanks to this, my girlfriend was fired from her job because her uniform was in the washer that was stuck. I was tempted to grab a crowbar and handle it myself but prison doesnt sound too appealing.

DJ
Review №49

Great laundry place to wash and dry clothes. Also 12pm-7am.everyday 1 cent dryers.!!

Ch
Review №50

The penny drying after mid night is all that keeps me going back. Thia place is rarely cleaned, there are people always sitting because its 24hrs. And, none supervised so that give squatters the chance to squat

Sc
Review №51

Not bad. The card system makes it way easier to pay. Just wish there was a way to turn in the cards once were done. Waste of plastic.

Je
Review №52

Washers were very good hot hot water dryers are just 1 penny from midnight till 7 am very secure place

Ke
Review №53

Great prices washers are always available after midnight dryers are 1 cent for 6/minutes.

St
Review №54

Ok if you want to wash clothes do it duringThe day. I will tell you that this place isNot supervised at night.The washouse isFamous for derlicts,hookers, beggars likeDo you have any 💰, I ran out of gas pleaseHelp. I think that if you have read this youCan SEE Why I rate it one 🌟

Ti
Review №55

It is not the cleanest laundry mat but the washing machines and dryers works good.

mr
Review №56

The place is good.Better to go there after 12 am

Ed
Review №57

Quick n easy semi clean. I like the wash cards. No need for a lot of quarters.

As
Review №58

I love that it is 24/7. I usually can only do laundry late at night anymore. However, I went to go use the biggest loaders they had, which run $8.00, and I went to go put detergent in and there was so much buildup in the detergent dispenser that it had turned black. I tried using a little water to flush it out and the black particles and hair that were floating around in the water made me gag. I had to use one of my own towels to clean it out. I ended up throwing that towel away might I add. I washed my clothes and went to go take them out. The same black, slimy stuff was all in my clothes. I had to shake my clothes out and then rewash them a second time. I was using 3 of the big washers. So $8.00 X 3= $24.00. $24.00 + $24.00= 48.00. I had to put $60 on my card because the little machine that breaks large bills into $5 kept spitting my money back out. All I had were $20. I was saved by the fact they do 1 cent to dry for every 5 mins after midnight. So $60.00 was spent on laundry when I was trying to save money. I might just go out of my way and be tired and do my clothes at washland because their facility is clean and has an attendant. Like I was doing before. Also, there is a serious bug problem. Every time someone uses a washer and it starts to shake while doing the last load roaches and earwigs come out like its nobodys business. I went there last week for the first time and just thought maybe it was a bad day and no one had got around to checking up on the facility. There was a dryer that had a bunch of white clothes in it...a week later the clothes are still there. Its just nasty.

A
Review №59

Had my clothes in the dryer and went to the food lion to get some cash back. I was literally gone for 7 minutes because I put my clothes on 45 minutes and when I came back it was on 38 minutes. Someone removed my clothes out the dryer and put them in a cart. So I asked the people why did they take my clothes out and they told me the guy who worked there told them to because my clothes been in there. So I asked him and he was like they have been in there and left for hours. I looked at him like he lost his damn mind and I demanded my money back and my clothing to be dried free. Or I was calling management. He gave me the hardest time and we really sat there until someone came. We had to get camera footage out and everything. I am talking about the tall black guy who smells dusty and always walking around with a gun on his hip. Havent been back since. That guy is a joke. But I got my money back for my wash and my dry.

To
Review №60

Get fresh pls

ki
Review №61

Love this spot, strong free wifi, cashless 👍❤😉

Sy
Review №62

It gets the job done

Wi
Review №63

Dirty af but washers and dryers work great plus,1¢ dryers after midnight

Al
Review №64

The guy that works the place was rude banged on bathroom door while I was using the Restroom was telling me to move so he could mop while I folded my clothes. Not the best for friendly staff a little unclean etc

Sa
Review №65

Usually try using during the day but had an emergency & needed to do laundry before leaving town & theyre closed! What the hallelujah is that...WiFi needs to work if advertised & bathroom should be available as well. Keep trying...sign says closed til Friday, its Friday @ 2o7 a.m.

Na
Review №66

Great appliances, clean, and free wifi. Praise Gouda

As
Review №67

Its clean and opened for 24 hours a day

Le
Review №68

Decent laundromat but needs to be cleaned up

Br
Review №69

Clean, Well lit ...not extremely expensive

Ty
Review №70

Must leave bathroom open for people can use it.

Be
Review №71

This place is decent because it is open 24 hours which makes it convienent. The area isnt the best but havent had any problems here overall

Cr
Review №72

The facility was dirty, card machine did not work and the man working this morning has a very nasty attitude blowing his stank breath and rolled his eyes because I asked him to help me with the card machines which wouldnt take my money. Smh some people these days.

Ti
Review №73

Convenient 24 hours service

An
Review №74

OK in and out

Re
Review №75

Bugs but clean and safe

Da
Review №76

Walked in with dirty clothes and left with clean one, but this location has no arcade machine.

He
Review №77

Laundry the place to do clothes.

Ca
Review №78

Everyone keeps their opinion to themselves.

Ch
Review №79

Nice laundry mat

Ka
Review №80

New...er washers and dryers...can use cards to do your wash

sh
Review №81

The floors are trifling... Its trash EVERYWHERE!!! The card machine doesnt work.. No one is here to assist me...the tables are nasty. I have to stand up because Im too scared to sit down anywhere.!!

Te
Review №82

The girl that works there is rude and nasty Im not sure if I will go BK after the way she treated my family had to use the restroom she told us no go to Subway but we are customers here not there not good seriat all

Re
Review №83

Dope heads always coming in-and-out of the bathrooms

Ca
Review №84

Places always kept clean and theres always someone in there to help with any laundry issues

An
Review №85

Great coin op laundry

Wi
Review №86

Go there at night. 1¢ dryers from 12am-7am

Mi
Review №87

Nice washers and dryers.

Ja
Review №88

Just friendly people and I heard not for certain but after 12 midnight they said dryers are one cent!!!! 🤯

Da
Review №89

The owner keeps his establishment very clean.

Nu
Review №90

Good washers and dryers

Iv
Review №91

Nice clean environment

Mi
Review №92

A little nasty at times

Fa
Review №93

This place is nasty & dirty !

Br
Review №94

Open 24/7...Late night discount on dryers...

Al
Review №95

Clean and open 24 hrs

DI
Review №96

Free wifi

Ty
Review №97

Its ok

Th
Review №98

Good for a and out

Ti
Review №99

Best laundry in Portsmouth

Bo
Review №100

Theyve just changed their payment methods by using new card. I had $20 in my old card but they wont let me refund it. They took my money, and their toilet is always lock.

Information
36 Photos
100 Comments
3.8 Rating
  • Address:2048 Victory Blvd, Portsmouth, VA 23702, United States
  • Site:http://thewashhouse.net/
  • Phone:+1 252-717-2911
Categories
  • Laundromat
  • Laundry
  • Washer & dryer store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Similar organizations