I had a 6:30 appointment and I appreciate them being punctual. I do not like to waste my valuable time.There was a bit of miscommunication with the service I needed to get done however Rachel was able to accommodate me and provide me with the service I requested.She was great and very easy to talk too. She’s a good hygienist. I would recommend this office.
I have been to many different dental offices and none have been so kind, helpful, and informative than here. They were able to answer all the questions I have truthfully and were able to refer me to places to get what I needed to start my ortho. The nurses and doctors are so kind and amazing. They really put my interests at heart. They laid out the entire plan that will happen making me feel secured and easing any doubt I had.
I wish I could give NO STARS, so Im reluctantly giving 1.My father came in for dental work and had a horrific experience. When it came time for my father to leave the appointment, he had hundreds of dollars in cash to pay initially, but didnt have the entire amount in cash (over $3,200) and didnt bring a credit card. They would not let him leave the office until my young niece drove over there with a credit card to pay the full amount. If Dental Masters required a full payment upfront, that should have been clearly stated.Also, he was charged for work that wasnt completed. When my father (then, later I) brought it to the offices attention, they said we were mistaken.I tried to talk to managers multiple times. Ive placed over 6 calls. Each time, I get a polite receptionist who lets me know that a manager has been alerted and that Id be contacted later that day, but I never receive a call.I opened up a case with the BBB to try to protect others from this dubious place of business. This place is crooked. Do not trust. They just want to take your money.
I must say Dental Master is one of the best Dental clinics. The doctor is very gentle and caring towards his patients. Because of his great knowledge, expertise and many years of experience patients are always happy with his services. Staff is very nice and friendly. Highly recommended!!!
Came in for my son. He has a really bad infection and was having a lot of enziety. They are amazing. They made him feel comfortable and extracted his tooth with no problem. And the price was great....Thank you so much Dental Masters!!!
By far the best Dental experience I’ve had. All the staff including the Doctor were all amazing. The service was amazing, all the staff is friendly and handled everything in a timely and professional manner and all my Dental needs were met!
Dental Masters! Always make you feel welcomed and comfortable . Staff are always so nice, Friendly and ready to work! I’m glad I signed up with them! Every procedure that was done was explained to me. & They always do a great job.
I came with my 2 sons. Great service. All of my questions were answered & everyone was friendly. I would definitely recommend to anyone.
The staff at Dental Masters Pico Rivera are Awesome!!! 👏🏼They are very professional and always make us feel Welcome. My husband has a hard time seeing any Dr but the drs at Dental Masters are very caring and have a lot of patience with him. We have definitely found our go to Dental Office. Thanks Dental Master Pico Rivera
Esmerelda is amazing!! She answered any questions with great knowledge and made sure I was comfortable with the procedure that was going to be done. You can tell she truly cares about her patients!! Thanks Esmerelda!!
I came here back in April . It was my first time coming here I didnt know what to expect on my first visit but it went super great!! All the girls are super helpful in helping your needs ! I would defined recommend this dental clinic !!!
People were Nice,Helping,Friendly
This dental office is great it has great people and I had a great experience at dental masters
This place used to be a friendly facility but lately the staff has gone down the drain, including the managers. They treat patients very poorly and have no customer service skills whatsoever. The wait time is eternal and they do not bother to check in on you. Feel free to check out this facility if you want to leave annoyed and with a job half done.
This is the worst place to go to the dentist. I went to go have my teeth cleaned and this oriental woman attended me. She does not know how to do her job. She injured a perfectly well crown. A couple days later it started hurting so I went back. They then offered to fix it for a price of almost $2000. I had no choice I had to have it fixed since I had an infection caused by that woman. I do not recommend for anyone to come here.
Dental Masters are a very excellent dentist office, tell them Ramona referred you!
Great place ! Everyone is so kind and they know what they are doing ! Got two crowns done no problem, fast and easy .
Great friendly customer services. Really helpful
Had a great customer service and the team answer all my questions and made me feel comfy while my fillings done Cynthia, Salvina and vero and Susan dr awesome would refer my friends and family bern coming here for 10 yrs
Staff is really bad, uncompassionate, rude, condensending, missleading and do not apologize for their mistakes and still try to blame you. Some of the actual dentists are good though. Staff that actually love their job should be placed instead the ones here. What a shame.
Please boycott this place went in for a extraction and was given something for the pain. Swollen went down, tongue still numb. Its been a week now, lost taste buds in tongue also after the surgery i felt sick and ask if I could get some air they said no hold my arm and would not let me go out for air.
Very rude dentist who does not know how to I had to change a different dentist rudeness
Please do not go There I’m trying to call them because this is the third time my permanent crown has come off it seems like they can’t get their stuff right over there and it’s important for the crown because that were the lord partials hold onto now I can’t wear them at all, and one other time I had Dentis walk away from her work because she didn’t want to hear me so she got frustrated and walked away and left me with my crown in my hand and they put an upper crown that was so high IAsked why do they have to grind it down they should’ve done it right the first time so the The dentist walked away because she didn’t want to hear it from me I think that was very unprofessional I have had talked to the higher management and it seems like it gets worse there always bring new people in new dentist they do not know nothing about you and they proceed to work on you never the same dentist
Do not come here! They dont care about you as a patient and your needs, they just want your money.
This place is HORRIBLE! VERY RUDE MANAGER! I hope she doesnt work there anymore. These people are just money hungry. Dont go here.
They overcharge you for a dental procedure that you dont need..
VERY PATIENT AND COURTEOUS
Always the best!
My filling fell out 3 time and each time I went to get it fixed they treated me rudely, I even heard a nurse in the back cursing me out, pls do not go here.
Western Dental vs Dental Master😭😞🎧🔯star./ 😉😂😃, 🔯🔯🔯🔯$tar$
Not my dentist