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Super Star Car Wash
7830 W Lower Buckeye Rd, Phoenix, AZ 85043, United States
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Super Star Car Wash

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J
Review №1

By far the biggest rip off and worst car wash I have ever seen.The windshield was still dirty on the outside as were all of the other windows. There was dirt spots on the vehicle and bugs on the front.We selected the $40 wash because it was supposed to be Full Service. It was not. We had to drive the vehicle through the wash. We did not want to do that because one occupant gets extremely claustrophobic. Then we discovered that the wash bay if you will is extremely short.The length of the actual wash is the reason that vehicles come out of there still dirty. We also paid for that wash because their website says Extreme clean inside and out. Nothing about this was was clean, whether it is the inside or the outside. The truck is a bit cleaner than it was, but for $40, the dang thing ought to look way better and it doesnt.There is still dirt in a slot near the transmission selector, obvious dirty spots inside the truck and the outside is absolutely filthy still. Every window they touched has bad streak marks.I did not expect any car wash to completely remove all of the bugs on the front. This is different though. It does not look like their wash removed even 1/5th of what was on the front.We paid $40 for a wash/interior cleaning that looks like it was done by a 3 year old. Major rip off.I will not be returning as I have no confidence that a 2nd round through or another interior clean would result in much difference.Do yourself a favor. Look through my pics, then read all of the other 1 and 2 star reviews. My mistake was not reading the reviews prior to going. We really only selected this particular place because it is close to where we are staying while here for a few weeks.When you read the 1 and 2 star reviews. you will see substantive comments that are all saying the same thing. Then take your money elsewhere.

Pr
Review №2

I love the team here... they take care of everything I need down to minor details. Their manager Jimmy is awesome and he makes myself and my family feel confident and comfortable about their work! Thanks guys I will never go anywhere else

Mi
Review №3

Excellent service at this location Rob n Jason were very helpful do recommend coming to this place to get your vehicles washed and detailed 100%

Su
Review №4

I stopped by do you have my car wash you bought the UltraStar fantastic experience wish I could give 10 Stars!! I spoke with the manager Jimmy he was very kind and a great leader I will definitely be back the staff was very positive and working hard great job you guys thank you

Mi
Review №5

Rob & Jimmy were very pleasant and friendly. They made sure my husband and I were satisfied with our truck!

Kr
Review №6

Rob and Jason set me up with a really good monthly plan its so much more convenient and a lot cheaper than paying every visit. Very professional helpful and such good energy. I highly recommend their detailing service as wellI got one a while back from them and they did a great job!!!

Da
Review №7

Usually go here daily almost I have 3 vehicles all with monthly service! Thought it be a good idea to get my mini van detailed I was wrong literally my van was there 5 and half hours! Way to damn long! Then they are explaining why some parts couldnt be cleaned properly definitely not acceptable for the price paid! Get home and see they didnt clean the cup holders in the front as well as my shifter handle things that obviously need to cleaned !!!!!will never get my cars detailed here ever again not worth my money or my time! I am very disappointed with the outcome!

Br
Review №8

I highly highly recommend this car wash Managements incredible super nice and friendly great workers my new car wash for sure

La
Review №9

75th Ave Lower Buckeye is the best car wash around, with the friendliest staff. Came in today for a regular car wash and find out they are running a special! Dont we all love specials. All the mangers, staff were very friendly, explained the difference in the options, and the best option for my two vehicles. I ended up buying two monthly passes!

Je
Review №10

Professional fast and attention to detail. Jimmy really went above and beyond jumped on the line with all the other employees

Na
Review №11

100/10 HIGHLY RECOMMEND i left one location because they couldn’t do my detailing on my car and just refused to take it so I drove to the next closest one and Rob greeted me right away and got me in quick and easy! A huge shout out to Rob and Jimmy for being so helpful and super nice and my car came out phenomenal ! Again I seriously 100/10 HIGHLY RECOMMEND

Xo
Review №12

I’ve been coming here for a long time. I trust them with my new car. The people here are always friendly and hard working. Rob and Jimmy are super helpful and are very welcoming. Definitely recommend this place!

Ja
Review №13

Robert Haas = Great Customer Service. I came in to get a simple car wash and left with a brand new car, well not literally. Great job to guys here. I will be returning with my 4 other vehicles.

Al
Review №14

Nice friendly staff but for $30 they havent cleaned the car right. Put armor all on one side of the car and not the other side. Didnt clean the chairs,dash and windows completely. After that was done I just went to the salf vacuums and took care of some spots.

Du
Review №15

Jimmy and Rob have always been great when offering the different car wash services. I don’t go any where else besides this location. The guys here always do a great job and my car looks like brand new! Thanks to all the guys there, especially Rob!!!

Ru
Review №16

Rob was very kind and absolutely helpful. Went in for an oil change, not knowing they didnt do that service BUT he quickly hooked it up with a nearby carwash and had me checked in ahead of time. Made it so much easier. Thank you Rob!!

Ju
Review №17

Rob and Jason are great people that took care of me at 5 pm right before the closed to get a full service car wash. They are the best in town! Great service great people.👍👍

Da
Review №18

A few yrs ago this place wasnt it but now they got Jimmy the manager things run real smooth here. Great people and they will take care of you.

Ka
Review №19

I came right before closing and was still met with a smiling face. Rob listened to my frustration with a previous wash and made it his personal goal to ensure I left a happy customer. He and the team were professional, courteous and provided great customer service.

Ja
Review №20

7-4-2020I took my work truck to have it detailed $127. Note I did not have them wash it, only detail the inside. It wasn’t the cleanest to begin with but, They had the truck for almost 3 1/2hr!! And this is what was givin back. They didn’t even call to let’s me know my truck was ready. When I showed up to ask what’s taking so long. The guy says it’s ready to go. I wasn’t even going to waste my breathe. Do not go here. It’s cheaper to do it your self, then to come here. Friendly staff though.

Ki
Review №21

Armando is the best. Whenever I go to this car wash he greets me with a smile and my car is always super clean. Keep up the good work Armando

Br
Review №22

Good luck trying to cancel a membership with this scam of a company. You can only cancel on the phone now and wait time is over an hour any day of the week and when they do answer their connection is so bad you can only understand every 5th word said. Had to ban this probly illegal practice through my credit card company. Buyer beware

Ib
Review №23

Superstar car wash has great service! Came to get my carwash and they gave me a great deal to include everything I wanted to be done to my car. Thank you, Rob and Jimmy! 😊

He
Review №24

One of the best places to get your car washed! Family and friends come here. The customer service makes me feel special. Armando does a great job always friendly goes above and beyond all the time.

Al
Review №25

Rob, Jimmy and the gentlemen at the detail line behaved in such a professional manner. Customer service was outstanding ! I’ve been to most superstars in the valley and this one is by far the best for professionalism and customer satisfaction.

ch
Review №26

I love this car wash they are always so super efficient detailed and the staff is so friendly the manager Rob was very helpful on my visit … I am so very appreciative … till next time see u all soon

Al
Review №27

The name Rob! Very Professional, Funny and all around great guy in the 30 seconds I met him. 40 dollar car wash for free! Come here !!

Ca
Review №28

My husband and I have been bringing our vehicles to this specific location weekly for over 2.5 years. There is a reason for it... they are professional, friendly and do a great job! Buying the unlimited pass is definitely a great value. We love coming here because we never leave disappointed!

Ha
Review №29

My car was completely filthy with splattered bugs and the inside had a bunch of sand after a cross country trip. They really did an amazing job at making it look like new. This will be my new go-to place.

Ja
Review №30

Went to get my car washed and the manager jimmy was on the line showing that from entry level to management cares about their customers. Outstanding customer service.

B
Review №31

Jason and Rob are fantastic. Really friendly great customer service my car came out looking great.

Br
Review №32

Love this place. Thanks Armando for always leaving my car spotless. Great job Armando.

Da
Review №33

I had lost my garage door opener in the vacuum machine and the manager proceeded with a quickness to retrieve it thanks to him I have it back. Manager is named Jimmy…

Ma
Review №34

100% recommended Rob and Jimmy are great they give me awesome customer service they are very professional definitely I recommend this place

la
Review №35

Come every week for 3 years and never had an issue. The manager jimmy is always making sure the cars are extra clean!

ol
Review №36

Jordan was awesome and right when I pulled up to the wash he was full of good energy and really hooked us up and ended up getting a full detail! Thank you Jordan!

Ma
Review №37

Rob and Jason great service, friendly and funny. Took great care of my car

gr
Review №38

Rob was amazing help me get the best detail i come to this location all the time and get the best service A1

na
Review №39

Rob is very amazing! Definitely gave me a good laugh, made my day :))

Ed
Review №40

Rob was very helpful with a great sense of humor made it feel like a easy process.

Ze
Review №41

Rob and Jason are great!! Very friendly staff and they did an awsome job on my car!!

An
Review №42

Cars drive better when they are clean

It
Review №43

Outstanding service from Rob and Jimmy, very satisfied, they make sure everything is clean and detailed.

Lu
Review №44

This place is a hit or miss, some days they do a great job and others they miss. Took my vehicle there for a wash and I was told that the only option is hand wash for My Jeep (Pumba) I paid $50 to have it done, but at the end they left it not washed properly, I was later told that their pressure washer had broken down and offered to have it rewashed at another time. Will see how they clean it the next time... To be continued....

De
Review №45

I have been a customer for 2 years at the Lower Buckeye location and they are fantastic. Two employees are worth a special shout out, Jessinia and Jesus are amazing, always with a smile, under a mask, remember your name and do a great job. It makes my day when I see Jessinia is the one working on my truck, I know it will be spotless and well taken care of.

Ir
Review №46

Rob and Jimmy have provided exceptional service!! Will definitely be coming back!

Ja
Review №47

I would really recommend this place they did a great job on my car.Armando and Jimmy thank you so much you guys did a great job.awsome customer service I’m very happy.thank you

Na
Review №48

Today I got a full service wash and Im super happy with the service I received. I went to the Super Star Car Wash on Lower Buckeye. Wow, they really took care of me. Amazing customer service, professional and quality work!!! Thank you, Ill be back!!!! ;)

Ka
Review №49

Rob & Jimmy was extremely helpful! And they did an amazing job on my car🤩🤩🤩 !!!

Gu
Review №50

Thanks to Jimmy and Rob, excellent service and recommend them for a your wash and detail 👌

Lu
Review №51

They were fast and efficient. Jimmy was very helpful overall great experience and I highly recommend this location. My car looks like new again and Im very happy.

Ru
Review №52

They were great when they first opened up, but now I go there and it takes about 30 minutes to get a car wash mega service. Windows and doors/floor edges dont get done well. Close to my house but will have to drive to get a better quality car wash. Hopefully they improve, want to believe in supporting neighborhood business.

Da
Review №53

I came in for a full service wash and they guys took care of me, Jimmy the manager was super helpful looking over my car and making sure the windows were nice and clean . Thank you super star car wash you guys are awesome !!!!!

Mi
Review №54

Rob is the best and always smiling come see rob at the wash ⭐️

Jo
Review №55

Rob and Jimmy are the best they have everything clean and well organized they gave me the best service. Ill be back

Ta
Review №56

I always have a great experience . Right when I pull in Jesus knows me right away. I have the membership so he always takes care of me. I’ve been going here since you guys have opened up. Armando and Jesinia always greet me and clean the inside and outside just how I like it. You guys have a satisfied customer for life. This is what keeps me as a member with your company . Kudos to you all and I’ll see you next week . Keep up the wonderful customer service :)Tanda

Ro
Review №57

Everytime I get fantastic swrvicw from Jimmy amd Yessenia, always happy for their awesome job amd care for my Cadillac

Me
Review №58

Had a great experience every time I’m greeted by Jesus and Jason . They always take care of me . I have the membership so I continue to come back once a week . Friendly, fast and always how I like it . Appreciate you guys🤜🏼

Da
Review №59

It was great.... Jimmy help me get some old sticky stuff off my car with no questions asked... I always come here always a pleasant experience...

Em
Review №60

I typically get my car washed here and get good service. Two days ago I spilled gas in my car and Jimmy went out of his way to help me. Although he couldn’t service the fill car immediately, he scrubbed the spot where it fell in the back, and made my appointment for Saturday!

Ma
Review №61

Loved the service! Jimmy the manager made sure I was happy with the service. Thank you, will definitely be back!

Ed
Review №62

Yessenia and Jimmy are extremely professional and up most excellent ssrvice

Mi
Review №63

Usually get my car washed there once a week and get the Superstar. For the past 2 months noticed that they have not performed as well as they have in the past. Mainly if you have real nice wheels and rims they dont get in and clean them very good unless you pointed out to them. I usually tip very well but going forward I may have to cut back a little bit.

Kr
Review №64

Stepped in my Jeep feeling like a million bucks. Armando had my baby shining inside out! Quality customer service.

Be
Review №65

Armando and his crew always do a good job on my vehicle I recommend this place to everyone

ai
Review №66

Came in for a mega star car wash and had a great experience. Car came out clean inside and out . Smelled like new . The manager Jimmy checked the work to make sure car was cleaned . He thanked me for coming in and made me feel welcome to come back for more .

Ke
Review №67

This place is amazing and they did an amazing job on my truck!

Ri
Review №68

Armando does a real good job he always takes care of my car hes the reason I come back hes a real good dude!

Lo
Review №69

I had my car detailed and it was well worth the money I spent. My car looks like a brand new car!! I am very happy with the service and the professionalism that they have. I highly recommend this car wash.

An
Review №70

I have been coming to this car wash for 5 years now and I never had a complaint or bad service it is worth the money I spent and great guy Armando does a great job on cleaning my car

Si
Review №71

Good service, customer service is great also, good prices for washes. Location always kept clean. Best place to wash your car or get any detail service.

Me
Review №72

DO NOT GO TO THIS STORE!!! This happened on the 11/21/2020 Management made the wrong assumption! I was waiting for my friend to go thru the wash. And this manager came waking up to me and my friend(he was in a bike) that if I didnt leave they are going to call police! I looked at him and excuse me Im waiting for my friend to get out of the car wash! And right as soon as he harassed us, my friend came out of the car wash. What a rude comment to make to customers! That was just the tip of the ice burg. I later on came back to wash my moms truck and the manager was right by my truck while I was vacuuming. I said to him Did you call the cops? I was concerned about if he got his wish. Because I am a paying customer and I didnt feel like he needed to call the police. He got mad and said for me to leave the property. all because I asked him did you call the cops? Another customer hear our conversation and threatened to beat me up and the manager stood there and allowed the customer to harass me! This is no BS it really happened this way. I finished vacuuming my moms truck but felt not at ease. Super Star is employing bullys to manage there stores! What a shame Super Bullys is there new name! DO NOT GO TO THIS STORE!!! Consider yourself warned!

Gl
Review №73

My car look so awesome nice and clean thanks to Armando he always does a good job on my car he always has a good attitude hes so chill love this place

Da
Review №74

Best car wash ever !!!!!!! Jason Everidge is so hopeful, he gets my car finished fast when I’m in a hurry. BEST CAR WASH EVER!!!!!

Ho
Review №75

Thank you for reading the Honest Reviews4U! The car wash location is very clean and employees are friendly. You can wash your car with prices starting at $3.00 and above. The location does have different entry lanes for Express and Full Service. The difference is Express you will need to dry your vehicle and vacuum it yourself. While Full Service the employees will do it for you and you can just wait on them. In my visit I took the Full Service. All vehicles are machine wash. The location does have a nice indoor waiting room with items to purchase. They also have multiple computers with games to allow the kids to be entertained as you wait. Furthermore you can sit in one of the multiple couches with televisions (T.V.s) or enjoy viewing the really nice fish tank. You can also see your vechile go thru the machine wash process. Coffee is free to help make your wait time more enjoyable. You can also wait outside in one of the multiple benches as seen your Vehicle becomes hand dry and vacuum by the employees. My Vehicle was well wash, dry and vacuum and even added a car smell of my choice (New Car). I highly recommend this place! 👍After washing your vechile you can visit the local restaurants, stores, library, parks or donut/beverage shops.

Al
Review №76

Rob and Jimmy been hooking it up for a long time now. 75th Ave and lower buckeye get there

Ma
Review №77

Ive lived and driven all over the US from CA to DC, Washington to Florida, been to many Full Service Car Washes in-between been to the Super Star at 7830 W Lower Buckeye Rd several times in the last couple months with both my vehicles. Jason (mgr) and his team always do an exultant job of cleaning & detailing the car & SUV. Prices cant be beat for the Service they provide & the monthly deals are great!

Ni
Review №78

DO NOT GO TO THIS STORE!!! Management made the wrong assumption! I was waiting for my friend to go thru the wash. And this manager came waking up to me and my friend(he was in a bike) that if I didnt leave they are going to call police! I looked at him and excuse me Im waiting for my friend to get out of the car wash! And right as soon as he harassed us, my friend came out of the car wash. What a rude comment to make to customers! That was just the tip of the ice burg. I later on came back to wash my moms truck and the manager was right by my truck while I was vacuuming. I said to him Did you call the cops? I was concerned about if he got his wish. Because I am a paying customer and I didnt feel like he needed to call the police. He got mad and said for me to leave the property. all because I asked him did you call the cops? Another customer hear our conversation and threatened to beat me up and the manager stood there and allowed the customer to harass me! This is no BS it really happened this way. I finished vacuuming my moms truck but felt not at ease. Super Star is employing bullys to manage there stores! What a shame Super Bullys is there new name! DO NOT GO TO THIS STORE!!!

Le
Review №79

Super friendly, thank you Luis! Appreciate you!

Jo
Review №80

I like coming to this car wash. They have a $3 lite wash that I frequently use. The main reason I like this car wash is because its always clean and their vacuums always work 100% of the time! In and out car wash is what I like.

Ta
Review №81

Armando always does a great good cleaning my car I never have to go behind him. I love his work!!!!

Ga
Review №82

Came in for a basic wash and Jesus convinced me to get a wax. I was sceptical but pleasantly surprised with the service . My car looked better than when i bought it . Before i left i was taking pictures and the manager Jimmy came and asked how everything came out and if i needed anything else . They are super friendly and the customer service is second to none !!!

Ca
Review №83

This is a great place to go and take ur vehicle great serve the manager Jason was great made sure i was was satisfied and taken care of

Sa
Review №84

Tim was the best. Cool dude

CA
Review №85

Very good place to wash my SUV, I love that with the unlimited membership I can attend as many times as necessary, that the towels are always ready to be used, and now even sanitized. And they always give me my windshield towel with air freshener so that my truck always smells really good.

Ca
Review №86

Great service mando and his crew 👍

Lo
Review №87

They were really helpful an awesome customer service.

La
Review №88

It’s a very recommended place to wash your car, they do an excellent job.can’t wait to go there again

Ca
Review №89

Super no star car wash. Literally my car looks as dirty as when i showed up. Improve yourself

An
Review №90

Jimmy the manager always makes sure my beat is clean

Cr
Review №91

I got those $7 car wash blues. I’ve been told to just get the $3 because they are all the same and I’m starting to believe it. My car is two months old, it shouldn’t be too much of a task to clean it well.

Da
Review №92

Armando does a wonderful job coming back for sures

Ti
Review №93

Not sure whats going on but they have like 2 employees cleaning vehicles in 4 bays. You used to be able to go on lunch real quick, now it takes like 40 minutes for a dam car wash. Hire more help!!

G
Review №94

That was the dirtiest super star express wash I have ever been too. It needs to be shut down. Its a super short wash where all the fluids are so close together you might as well mix them all together and spray it all from one hose. Hard water is bad it was all over the car so I now have to drive from here on 75th lower buckeye all the was to 9th & bell road to rewash.

Da
Review №95

Favorite car wash to go to. Get the car looking right.. staff is friendly. Jason took care of me thanks

ja
Review №96

Still like this place .. still needs improvement though... The drier needs to be longer, and if you pay for tire shine it should actually be shining like armor all... Just saying...hope to see more improvements.

Jo
Review №97

Friendly staff machines are up to date i believe. Only issue i have is the tire shine that you are supposed to get is hit or miss with the tires. I asked about it and could get a definite reason as to why, i know why but they dont i guess. Thats my only reason for the 4 stars.

Jo
Review №98

Great work ! Very helpful locked myself out my own car & within minutes Igot my door open !!! Was able to continue on with my day 👌

Br
Review №99

Tried it out with a $5 wash and still dirt on car, especially the back. Vacuum worked good.

al
Review №100

They have great customer service. Jason and Louisa were so helpful with my situation. Definitely recommend

Information
100 Photos
100 Comments
3.6 Rating
  • Address:7830 W Lower Buckeye Rd, Phoenix, AZ 85043, United States
  • Site:http://superstarcarwashaz.com/
  • Phone:+1 623-907-9383
Categories
  • Car wash
Working hours
  • Monday:7:30am–7pm
  • Tuesday:7:30am–7pm
  • Wednesday:7:30am–7pm
  • Thursday:7:30am–7pm
  • Friday:7:30am–7pm
  • Saturday:7:30am–7pm
  • Sunday:8am–6pm
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