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W Living Apartments
117 Spring Garden St, Philadelphia, PA 19123, United States
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W Living Apartments

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Je
Review №1

Stayed with W Living at their 117 Spring Garden st location for 13 months. I enjoyed my time there and have no complaints. Management and building maintenance were very kind and always responsive when needed. Loved the parking garage. I only moved out because my roommate made other plans.

Ha
Review №2

Very impressed with the quality and detail. I sometimes forget I even have neighbors since I never hear anyone.

Ol
Review №3

I am currently renting an apartment from W Living and it is single handedly the worst experience of my life. My apartment has had more mice than I can count on my two hands, evening during the spring season. Once I caught 9 mice in one week. I keep my apartment extremely tidy and clean but it is still a major issue. For the combined rent between me and my other two roommates, paying $1,845 is definitely not acceptable when we have had to call pest control numerous times. Needless to say, I will never be renting from them again.

De
Review №4

Been living here for a few months at their Broad St building. First few months was a NIGHTMARE...no appliances but an oven -_- when I first moved in. No communications about internet (Verizon is the only option). They rushed everyone to move in and didn’t have the elevator working. After I get my appliances, they will rush you to renew your lease after 3 months or they’ll start showing your apartment. Still haven’t fixed the mailbox downstairs so everyone’s mail is up for grabs (no key required). About a month ago, I was cleaning the bottom of my sink and noticed my floor was unfinished from their construction days. Westley says it’s not a priority but watch, he’ll probably take it out of my security deposit for “damages” and such. Walls and flooring is thin as paper. Do not lease here.

MI
Review №5

Great living experience, management is very responsive and professional. They help accommodate my needs through any situation and everything promised was provided.

An
Review №6

I would give this management company 0 stars if I could. All of the recent reviews are completely accurate of the business they provide and I could not agree more.Negligent and poor professionalism. Preying on students and taking advantage of tenants by not providing what is promised on the lease. One of the worse experiences I’ve ever had dealing with a leasing office. Wesley, Maria, and anyone else involved with this office need to be investigated and fired.Still waiting on applicants that were promised. They probably have not even been ordered (3 months and pending without the microwave I should have).

Ry
Review №7

Ive leased 4 apartments in Philly and W Living has been the worst experience Ive had from a move-in/move-out/security deposit perspective. When we moved into our unit, it was never professionally cleaned and we were told to coordinate with the previous tenant to obtain the keys and confirm no significant damage to the property. W Living never entered between tenants to change the locks, inspect, or clean the property.When we moved out, we lost most of our security deposit for painting and cleaning fees even though we left our unit in comparable condition as when we moved in (but how would they know that??). I guess W Living is just subjective when they decide to perform BASIC responsibilities as a rental agency.Theyre very unresponsive to basic maintenance requests (even pre-pandemic). Our N Marshall St. unit constantly had plumbing issues in the bathroom that would take them weeks to come in and fix. When they did finally show up it was never at the time they originally stated.Renter beware, the units look okay but be prepared for headaches when you need to interact with them.

Na
Review №8

Best kept secret in Philly! Family owned and extremely friendly building manager. Premises are well kept and clean. A great place for pet owners who need space to exercise their dog. Love the location and amazing views of the the city! Highly recommended.

An
Review №9

As a parent of an undergrad and graduate student, leasing through WLiving has been a NIGHTMARE. This company lacks professionalism in the leasing office, is not transparent, makes false promises, and does not care how they inconvenience their tenants.My daughter moved into an incomplete apartment that did not have basic appliances for living such as a REFRIGERATOR AND MICROWAVE. You would think that if these appliances are not available, they would accommodate tenants. They did not!!Wesley and Maria are the two people who do most of the (bare minimum) communicating. If you work with them, be aware (as others have stated in previous reviews) that once they have your deposit, they do not care how they inconvenience you. STAY AWAY!

Si
Review №10

I could not agree more with the recent reviews about the poor communication and lack of professionalism from the management company.My son and his roommates are still waiting on appliances after 1 month of living in his unit and the company has offered no accommodations. Simply inconveniencing tenants who are mostly young college/graduate students. It is ridiculous. Provide these people what they are paying for or at least offer some form of reimbursement! No washer and dryer, no microwave, no refrigerator. These are not conditions anyone would want to live in for $1000/month.

Sa
Review №11

The service from WLiving has been abysmal. I have been living at one of their new locations for nearly 11 weeks paying over $1000/month and I do not have a microwave. For the price, you would expect so much better. They simply take advantage of students and provide below standard service.

Mo
Review №12

This is a great company, I wouldn’t recommend anyone else. They have so many options and are always willing to help you with anything you need. I’ve lived with them for a year so far, they’ve been nothing but perfect and I’m very hard to please. They always have a maintenance crew available anytime any day, and the office is in a great location if I ever want to go there. Perfect company.

Ha
Review №13

Service provided to tenants great! Every need is resolved fast and efficiently. Especially with the help of Maria Sanchez!

Ka
Review №14

Extremely flexible and friendly. Amazing apartments and beautiful roof top. Spring Garden building is right under the MFL and it’s a quick commute to the city. Management always responds quickly to any issues. Couldn’t be happier with the apartment and location!

jo
Review №15

Been here since they opened. The apartments are first class with high end appliances, a lot of space and garage parking (extra). The insulation is so good that we had the heat on only 3 times last winter. Management is great and responds quickly to your needs. Building staff is friendly and helpful. We enjoy living here, close to the bars and restaurants on 2nd Street. Check it out!

jo
Review №16

Awesome landlord, beautiful apartment and amazing location! I would definitely recommend this place for anyone new to the area. You won’t find a better deal anywhere in Philadelphia.

Ch
Review №17

Terrible communication, poor professionalism, lack of respect for tenants, and false advertisement. Please BEWARE before leasing with this company because once they have your money they DO NOT CARE WHAT INCONVENIENCE THEY CAUSE YOU .

Br
Review №18

Management was very responsive, and the amenities are great– our unit truly had the nicest shower Ive ever used!

Ti
Review №19

Highly disappointed in WLiving. As others have stated, take your money elsewhere because this place does not offer quality living. Why are packages left unattended at the entrance of the building? Why dont I have a microwave yet? They blame this on COVID but that is simply a lie.Why are the hallways just now being painted after 2 months? Their priorities are not focused on the right things. do NOT lease through Wliving if you are a Temple student or anyone for that matter.

Fr
Review №20

I’ve been here for a month now, and I love it. It’s so much more space here then the last apartment we were in, and all updated appliances. Maintenance request are handled very quickly! We’re so close to the city and so many shopping centers and restaurants. Everyone I’ve met so far in the buildings really nice.

Lo
Review №21

This company is the amazing! I’ve rented from them for over a year now and it’s nothing but the best. Always responsive I’ve never had trouble..highly recommend.

Ta
Review №22

People that care about the experience you have in the building and are on top of any issues you may encounter. Top of the line appliances, flooring, and great size units/ bedrooms where you can not only fit a bed but furniture as well. Great prices!

Sh
Review №23

Beware Before Leasing ! This entire leasing arrangement with them has been a nightmare from beginning to end . Recently I leased one of their new Temple Locations that was “under construction 🚧 “ and the realtor promised and assured to me and my roommate that the place would definitely be ready on time “August 1st” . The leasing agent assured if for some reason it was not ready August 1st then at latest it would only be a couple days late . And we would receive the entire month of August month for free and be placed in one of their other furnished locations until it was ready . So we agreed to move in. After the place was NOT READY AUGUST 1st they completely backed down on all of their promises and reassurances. They said the place will not be ready until August 15th and we would have to accommodate our own living arrangements. The only issue is I moved out of my previous apartment August 1st and I had funiture delivery all scheduled for the beginning of August . So I had to purchase a storage facility out of pocket at the last minute and scramble to every funiture delivery place to get them to redirect my funiture . After staying in a hotel everyday out of pocket . The same leasing agent has informed us the move in date was DELAYED again and this time she lied via email saying the building was completely finished and blamed it on PECO . I know she lied because I drove down to the construction sight and did not see any progress and a completely unfinished building. I told their company this inconvenience has caused my friends and I a grave inconvenience ;however, my emails have not been being returned . The leasing agent even took my email off the update email list even though I’m a paying tenant. We still have no concrete move in day and school is about to start . I have to pay for another month of a storage facility . Please BEWARE before leasing with this company because once they have your money they DO NOT CARE WHAT INCONVENIENCE THEY CAUSE YOU .

Pa
Review №24

Mustafo is an excellent landlord. Always accessible and super responsive. He gets things done - great guy. All good things to say about W.

Am
Review №25

This company is astounding. They have the best maintenance crew around and they have beautiful properties. Definitely will rent here again

Co
Review №26

W living is amazing best and most responsive company I’ve ever worked with, they make everything ridiculously easy. Our place on Marshall street in Philadelphia is gorgeous, Arif Ali our landlord is the absolute man, so easy to work with awesome guy. Arif does everything possible to ensure the safety and happiness of his tenants, and makes living in our place sooo much easier. Thank you all so much they truly care.

Do
Review №27

W Living has handled all our requests professionally and quickly.

An
Review №28

Very responsive and accommodating management, building is well kept, clean and modern. Would recommend to anyone looking for an apartment.

Gr
Review №29

Ive rented from them for about 5 weeks now and so far, so good! I put in a maintenance request and they took care of it very quickly.

Mi
Review №30

I never signed a lease with w living, but Temple Villas which I did transferred our unit over to w living for an unlisted reason. Getting my security deposit back has been a nightmare. They added a bunch of phony problems with the unit that were already existing before the lease ever began. Ive emailed them multiple times, telling them about how the charges are unreasonable and still weeks later no response.

De
Review №31

Quick a great maintenance work. Would definitely recommend living here.

Br
Review №32

Great place to live!

fa
Review №33

Awesome apartments

Ah
Review №34

Highly recommended, Best in Philly.

Ma
Review №35

Inconvenient office location. Poor management. Do not lease.

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1 Photos
35 Comments
3.8 Rating
  • Address:117 Spring Garden St, Philadelphia, PA 19123, United States
  • Site:http://wlivingphilly.com/
  • Phone:+1 833-473-6833
Categories
  • Apartment rental agency
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