The guys did a great job describing what they needed to do to complete the job and the costs involved. Dropped it off and it was ready as I was told. No problems at all after the repairs.

Got here at 6:20pm, if y’all close at 7pm then it needs to be consistent or change the store hours on the website so people aren’t mislead. Wasted time and gas.

100.00 for one tire lets not speak on how they couldnt find my paperwork.. I didnt like the Manager attitude at all.

Went to get two tires at noon, was told the tire guy was gone for the day...NOON, HE WAS GONE FOR THE DAY.

I had the pleasure of working with an amazing gentleman named Alton! He provided customer service and care that I had never expected and went above and beyond to help me with my car battery issue. When I say this employee went out of his way to help me, I do truly mean that. He remained patient and helpful throughout the entire ordeal when he could have easily not put in the extra effort and/or work to try to help me. I really appreciate the amazing customer service he provided me and I would highly recommend asking for him and having him take care of your car needs when you are in their store!! Great customer service and going absolutely above and beyond!

Randall, Chester, Jose, Alton and many other team members helped me with my warranty because the tires I had were deleted from the system. Two of my tires were in the green for tread so they would be free. The ones that aren’t in the green get prorated. Instead of getting brand new tires that weren’t prorated they contacted Alton to get me a similar deal. They also told me every 6,000 miles you want to get your tires rotated so they will last longer. This is my third set of tires in 12 months because I didn’t know that before . They said I could get them rotated every oil change since I have the life time balance (tire rotation), it wouldn’t be an extra charge. I’m so happy with everyone who worked to help me! Thank you so much, I hope you guys receive a lot of peace, happiness, and blessings this week!!☺️✨✨☺️

Quick and accurate service as well as the best prices. I was there shortly after they opened which may have helped with how quick I was.done. there was no wait.

I needed a battery but they did not have anymore for my car. Employee was quick to help. I didnt want to turn car off since I had just got a jump. Employee reassured me everything was going to be ok. If it doesnt start he would give a jump. Fortunately I did not require one. He suggested I go to another auto place down the road that might have the battery for my car. I felt he enjoyed his job, always smiling and he made me feel he knew what he was talking about.

Not good customer service suck they didnt have the tools for my vehicle

The guys there were so sweet. They got me right in for an oil change and right out every time. Amazing workers and great customer service skills.

The price is low. The service is trash. Long wait times. Im pretty sure one of the mechanics was just wasting time and pretending. Went in for an oil change. Took about 2+hrs from the time I entered the que. I noticed a drip from beneath when I came to pickup the car. I get home and put it on platforms to see what was going on and it is leaking from the oil from the filter. The shop is now closed so I return the next morning. Same mechanics. So this guy Darren or Darrel checks it out after dinking around with cars for about an hour and then gets to my car and check it out for about ten minutes. Pulls it out and says Im good to go. I ask what was the problem. He says nothing from across the shop. He then proceeds to another car as I walk over to where he is to speak with him. I ask for him again and he ignores me. Keeps walking and seemed to be hiding behind the cars. Cowardly disrespectful trash. I was speaking with him calmly the whole time.The other mechanic at least has the decency to explain that the guy probably tightened some stuff and attempted to look at the oil filter. Customer service there is almost non existent. The woman at the counter also seemed to ignore me when I went to pick up my keys. I had to get right up on her.

Unexperienced mechanics. Well that is if you can call them mechanics. I was told that they couldnt finish my oil change because it was leaking. But could not tell me where it was leaking from that I needed to figure that out.

They need to organize their game better, need to find the inner strength in their staff, Im sure they know and like what they are doing, they just have to show it.You go to their front counter for help like you would do in any other place, and they send you out there to talk to their techs and they are too busy to notice you (they look annoyed by being called).

This place has a less than great reputation but Ive always received excellent, on time service for my vehicles. Ive nothing to complain about, and plan on continuing to have my cars serviced here.

Satisfied with the service there...the price for the oil change was a lil more than i normally pay but good customer service & quality work makes up 4 it...

Service was great had my oil changed in and out in a hour

Well done Wal-Mart, you got my business. Discount tire could not beat your price this time.Wal-Mart you need to have friendly people in your auto care desk.

The worst service. they charged me for 8 quater and my vehicle only uses 6 quater. The worst was that they did not change the oil filter they just leave the old one on, They left oil residue everywhere. in the hood. doors handle and steering wheel. And finally I realized that the plastic cover that goes under the engine was loose, they forgot to screw it worst service. All this take around 3 hrs to do the worst oil change . I do not recommend this place

Very slow employees lack of communication manager charge for 2/9/2020 morning shift was letting everyone slack worse place to go get an a simple oil change never will be back waste of time.

The gentleman on the phone gave me a price quote for new battery and install if we had the battery in stock and then very promptly hung up. Didnt give me a chance to ask if they actually had the battery in stock or see if I needed anything else. Not even a good bye. Just dial tone. Im disappointed in customer relations. Im not taking my car in.

Bad customer service in the tire area! The actual mechanics did a great job and I enjoyed them. Lady inside talks so quietly I couldnt understand her, and the other gentleman, Anthony? Maybe. He half ignored my question and dragged his ass about it as well.

I went there due to oil change but will go thru week.

I’ve been here since 7am the department didn’t open until 8 amI was told someone was before me because she had made an appointmentI was unawareFrom 7:45 am until 9:10 they had not moved her carSo now it’s 9:20 am and now they get her carSo how long is my waitToo long for these guys to warm up and get startedService is slow todayMaybe because it Sunday

This place has horrible service, they dont want to attend you after 5:20 i went in to change my spare tire which wasnt even on my car it was in my trunk and they didnt want to change it!

They need to get more techs in the auto center. 20 mins just to get checked in

Fast and reasonably priced.

I bought a pair of tires last month online to be installed at this location.Unfortunately the tire service was very bad. They said it will take 2 hours and took more than 4. The technician were walking around wasting time instead of taking care of cars. The manager didnt care if customers were ok.Very bad service.And Im sure they dont take serious about customer feedback.

Told me my car was messed up and needed to take it back to my last oil change providers... ( was going to pay the full premium synthetic price ) went across the street to Splashes and they did the job in 20 minutes.

I came here to get a oil change after work but couldnt get helped. This place says its open til 7 PM but thats not true. They shut down at 6 PM. I was there around 6:20 PM. I was told if you dont get there before 6 dont expect to get service.

Ridiculous wait time. I waited at the register more than half an hour only to be informed they wont be changing tires on any more cars that day.

They sold me online 35x12.5x20 tires and wont install them. Needless to say I was disappointed that I had to find somewhere else to install them.

Did their job but took 2 1/2 hours to install 4 tires. My axle was also stripped after.

Fast and professional, no trash charge

Wait time is long but I have been coming for 3 years. I go on my break

An hour for a warranty return on a battery seems a bit much when there are two empty bays.

Went by on Sunday to get a flat fixed. I was told that their tire guy was not here today. At 1 on Sunday, really? So I left and tried to call the store and express my frustrations with the store manager but no one would answer the main store line, TLE, sporting goods, or in store pickup.

Pleasant workers

Good job!

Bad service & lazy staff

Professionals