I love Altered Images. I drive all the way from Katy since we moved there. Ive been going to this salon since they opened 35+ years ago. Since the pandemic, Ive cut back on going anywhere at all. However, today I went and felt very safe. All staff are masked, as are clients. Clients check temp upon arrival. There are screens between stations at wash bowls. And every three months, the entire salon is closed while a disinfectant company completely cleans and sanitizes, a process that ensures cleanliness for three months. The stylists are all tremendous and professional. Stepping out into the world again was made easier, and with my new do, I feel refreshed and oh-so-pleased with the services! Always the best salon anywhere. Pandemics dont stop them from being the greatest!
Emily does an amazing job on my lomg thick curly hair. She added beautiful extensions that look fantastic. My mother-in-law now goes to Emily too.
Great service. Love the service!
Loralee was awesome. Made my hair healthy again. Ill be back.
Great service. Love Lisas work!
Great hair salon. As with all hair places, your experience is stylist-dependent. I love my girl, Raquel. I also really like Jamie. I have been going here for 3 years or so now.
Had a root touch up, several spots missed. Additionally, color left on skin. Could have done a better job at home. Went for a spa experience, had a horrible experience. Had to fix things up at home. Waste of time and money. Went to pamper myself for a special occasion, turned out to be huge dent in my day.
First time seeing andreya, and I gave her quite a challenge. Very happy with the results Ill definitely see her again
Tressa gave me the most amazing haircut, and she was such a lovely person to talk to.
Tabitha did a great job on my hair!
Very friendly and worked really well with my 91 year old Mom.
Always a great pampering experience and extraordinary quality haircut and color. My color covers all the gray and stays covered for several weeks. Tabitha is the BEST!!!!!
A very well managed salon. A clean environment, helpful staff and great stylists. Kelsey listened to what I wanted done, then combined her knowledge and experience to deliver great results. She has a great artistic eye. I look forward to returning.
Britt was awesome!! This was my first experience in a salon in 10 yrs. I am turning gray whether Im ready or not. She helped me get a color that will help me to transition gracefully. Her expertise and caring nature was beyond what I expected. Also everyone was very welcoming.
You can immediately tell that the employees are happy and work together as a team. Each stylist is friendly and listens to the details of what you would like. I had Brit who gave me a great cut and she was pleasant to spend time with.Worth the drive if you live in the city like me. They make you feel special and are attentive to comfort and needs such as beverage requests.
Had a therapeutic massage with Cara yesterday. I am a hairstylist here and have lower back pain and muscle tightness. My pain level was severe. Cara addressed my pain and applied her techniques to relax the muscles to give me relief. Today I feel great! Drank lots of water and got a good night sleep. My Spa Rocks!
They are amazing! The salon was beautifully decorated with tons of “extras” that created a warm and inviting experience! My hair looked amazing and a bad color job from another place was corrected by My stylist here 💗! Would HIGHLY recommend!
For my first experience it was wonderful loralee was wonderful and really patient I have sooo much hair so I was there all day. She worked with exactly what I wanted the outcome was fantastic that my fiancé and family loved my hair totally recommend her.
Attentive, clean, amazing quality.
Emily is the only person I trust with my hair. Never disappoints.
Got my hair done here and loved it! My stylist was so sweet and really listed to what I wanted. It was also decently priced, unlike visable changes and bigger salons. The atmosphere was really nice as well. 5 stars for her, definitely! I went back a month later and got my face waxed, that I wasnt as impressed with. I felt like there were places she missed and it was overpriced for the job that was provided.
Expensive but they are the best period
Ive been here twice now since Ive moved to Houston. I love the ladies here! They are so sweet and actually listen to your requests.
Absolutely fantastic! Got a massage from Kim, facial from Brit, and nails by Nancy and they were amazing! From beginning to end I was surrounded by smiles and comfort. Cant wait to go back again!
Leigh Ann is an amazing esthetecian and has saved my skin. She is also one of the sweetest ladies I know. Rochelle does my hair and is also a sweetheart. She knows what she is doing and my hair has never looked better! Everyone at the front desk is so welcoming and kind. Always a clean and calm environment. Wish I could give them 10 stars!
This is only my second time being there. My hair dresser Lisa did a fantastic job and made me feel like I was talking to an old friend. Im excited that I dont have to keep looking for a place that knows how to handle my crazy hair.
Love getting my hair done here! Great hours and everyone is so friendly. Raquel or Tressa are great- but you really can’t go wrong with any stylist.
Got my hair cut for the first time in a long time and I love it! Very friendly and attentive staff and relaxing environment. Tressa did a wonderful job, will definitely be back!
Love Michelle and the rest of the staff. First class service. Today I went in and told her I need a fresh look and loved what she did.
Long time customer & recommend everyone I know! They care that you get the services you want. If youre ever unhappy, they fix it. Great atmosphere. Great staff.
Great salon close to home!
Ive been going to altered images for years. They are very nice and offer a wide range of services for hair and body.
This is where I have been coming for several years. Great service and haircut for a very low price. I recommend them to everyone I know.You usually have a short wait but it is well worth it.
Kimberly is the absolute best massage therapist I have ever had. The staff is also super nice. Absolutely love coming here.
The ladies in my family have been using Altered Images for years, and have always had such a great experience! My daughter and I love coming here for our hair, and weve had several different types of spa treatments here as well. Keep up the great work!
Been coming here for years. I’ve never had a bad experience. Staff is very professional and knowledgeable. Relaxing atmosphere and very clean.
First time getting my haircut here and Ive found my new spot. Emily was amazing and got my hair just right! I definitely reccomend her to anyone.
The hair stylists here have been fairly good when Ive gone. However, if you are considering getting a massage, I caution you. The new massage therapist is a young male, and Im not saying that is an inherently bad thing. In fact, when my father got a massage, he said that the massage therapist was professional and very good. HOWEVER, I, a 20 year old college girl, did not have the same experience. I figured that since he was young and I was as well, he would be very conservative and careful with where he touched me. And yes, there are technically muscles on your bikini line and on your upper chest, but he definitely got a little too close in those certain areas. For the most part, he did a wonderful job, but for any female ages 15-30 wanting a massage, I would suggest going to get a massage elsewhere.
After reading some reviews of this salon, I was hesitant to try it. However, I got a great cut and color by Gretchen! She listened to the issues I was having with my hair, looked at pictures of what I had in mind and gave me a cut that is super-flattering and works well with my texture and layers that are growing out. She also did a beautiful job on the balayage coloring. However, the pricing on this was pretty misleading. It cost over $100 just for the color! I should have asked about pricing when I booked but I looked at the coloring prices online and didnt see anything that started higher than $59. Despite this, I would definitely recommend Gretchen for cuts and colors. Just make sure you know what your services are going to cost upfront.
The staff is AWESOME and AMAZING I highly recommend it ❤️❤️❤️
Courtney is awesome!!! The entire salon is THE BEST!!! You won’t regret it! All of the stylists and staff are top quality professionals!
Brittany did my facial, Michelle did my mani/pedi and Chris did my massage. All 3 of them were so amazing! Im definitely going back
Very pleased with all the services. Im very happy and even thrilled to have Gretchen as my stylist. She does fantastic work, and I always leave happy. Ive always felt very welcomed and observed upmost professionalism from the entire staff. I highly recommend this salon.
I was lucky enough to have Gretchen do my hair color. She was absolutely amazing! I definitely recommend her. Spunky, sweet and very intelligent.
Love, LOVE this place. First time client and will definitely be back for more. I recieved a facial from Erin and left feeling absolutely REJUVENATED! Thank yall!!
My first time going to Altered Images and I would never recommend this place to anyone! The worst experience in hair coloring I have ever had. I have short hair, normally it only takes about 1 1/2 hours to get highlights with low lights. She colored it all wrong. It took her 5 hours and 15 minutes. I was so upset with the horrible color it came out. I would have expected so much more from this place. as much as they charge. I shouldnt have paid for anything after being in a chair for 5 hours and having the worse color I have had in my life... two weeks before Christmas at that. Never go to Jenna for color! Thank God I didn’t let her cut it!!!
Without question the nicest salon i have been to in a long time. Clean CLEAN and Clean again. Smells great, nice receptionist. Massage is top notch. If you are getting your nails done ask for Kim. She is the best just tell her what you want. Dont feel bad to ask for what you want. If you are getting a hair cut ask Tabatha. She really takes her time to make it just the way you like. Oh and dont forget to get a glass if wine or beer. Remember these ladies work hard so take care of them. Appointments are a very good idea as they stay busy because of how good they are.
Tabitha did and awesome job!she did exactly what I wanted and so much more. I have found my forever salon!
My daughter has been crying since she got home. She felt the stylists were rude and very harsh when talking about her hair. This place is not cheap. You would expect a more professional attitude. We will not be returning.
I went there to get my hair cut and straightened and was very displeased. When calling to set my appointment, I asked about price and was told it would be about $45. I thought that was reasonable so I booked the appointment. My hair is about 2 inches long and the hair dresser took a little over 2 hours to straighten my hair? Then they charged me $92! For this short hair? Never have I had any salon do this to me. I felt taken advantage of. It seemed that the stylist wasnt experienced because Ive had my hair done many times and Im usually in and out because my hair is super short. Unfortunately, to make it worse, it looked so bad that I went straight home to fix this hairstyle she gave me. ( I took before and after photos of my hair). So basically I just paid $92 so that I can waste over 2 hours to sit in the chair, over an hour of drive time, and then go home and do it correctly myself. It seemed that she was trying, but she just didnt seem like she new what she was doing when trying to straighten and style my hair. They never should have assigned her to straighten and style hair, or maybe offer her more training. Needless to say, I wish I at least felt like I got what I paid for and I dont feel comfortable going back there.
During the pandemic, they are taking every precaution to ensure the safety of their guest and themselves.
John was amazing! I work in the oil and gas industry. My hair gets really damaged and John reversed days of abuse and chemicals! Love it!
Great staff, and great atmosphere.
Great place. Always very welcoming to my daughter and me.
I had been going to Altered Images for quite some time and was pretty satisfied with my experience getting haircuts. I decided to get some highlights and discussed it thoroughly with my stylist prior to setting an appointment. I made it very clear that I did not want yellow or blonde but more toward a silver color. I also made it very clear that I wanted it to be a dramatic change and not subtle. First of all, my stylist was 20 minutes late in coming out to get me for my appointment, and I was never told she was running behind. When I sat down in the chair, my stylist informed me that I had not been put down for a blow dry. Who gets highlights and then doesnt get a blow dry to see what they look like? I told her that was a mistake and she then informed me that she had an appointment at 5 pm, which was less than an hour and a half from that time and that someone else could possibly blow dry my hair. I told her I could make another appointment and that I would rather not be rushed. She said she wouldnt rush me. She left the lightener on for about the average time and then removed it. She never tried to bring my hair up to a lighter color nor did she try to use heat to bring it up to a lighter shade. It is barely detectable that I had highlights. It looks like my hair has been lightened a shade or so and definitely not light, and my hair is very dark, Then she rushed through blowing my hair dry, maybe 10 minutes. To my surprise I was charged an extra $26 just to have my hair blown dry. The total for the highlighting was already outrageous with the price of the toner she put on my hair, which I was informed will fade. That means the highlighted hair will be even more yellow when the toner does fade. My total highlighting for my chin length hair with a neckline in the back, was $122.00. I will not be going back to this salon, and I would recommend that anyone that wants to have any coloring or highlighting done to make sure you ask and are very specific about what they are going to charge for. I was told prior to having this done that it would cost me $65 to have the highlights.I wasnt told that it was an upcharge to have your hair dried before you leave, nor was I told that there would be a charge for the toner. I do get the toner charge, although it was excessive, but why in the world would you leave with wet hair and not even get to see what your color looks like? Beware of this salon and hold tight to your wallet.
My experience in the salon has been fantastic. Everyone is upbeat and having a grand time.
Jamie is the best colorist there is if you want natural perfect looking hair!
Ive been coming for years and Ive never had a bad experience or haircut/color. My usual stylist is Mariah - super awesome with ombre and bayalage! I recommend her!
Very nice place to spa at! loved the cut they did for me
Truly an amazing experience every time.
I got a massage there recently. The massage was OK but the employees seemed on edge and unhappy to be working there. I heard the owner berating one of them and chalked it up to that, right or wrong. Personally I will not spend my money enriching someone that treats their employees badly. And if it wasnt obvious I wouldnt comment on it.
Best place I’ve been to get my cut
Such a relaxing atmosphere. Every one is very friendly and they take the time to get to know what you really want
I love this place! Jeana is amazing.
Wonderful atmosphere, great stylists, reasonable pricing.
Love AI and De’An
I called to ask how much my 2 boys hair cuts would be and was told $33 per hair cut on the phone. When I checked out, the total cost per haircut was $39. They also told me my 10 yr old is considered an adult and would be charged at an adult price. After 20% tip I walked out paying $93 for 2 boys haircuts.
Good stuff! Massage!
Great stylists, hospitality and atmosphere
Always a great experience when I go.
Been several times.Assume service and staff.
Brelyn is awesome!
Massage therapist is really good
Great service and great people!!
Great service, ask for Kelsey!
Love the place and the staff.
Best colorist in town!
Love Kelsey
Love this place
Employees are rude
Always Awesome!
Love this place!
Great service
Friendly staff