Mark Brandt was the one assigned to do the work for our a/c. He was so professional when he came to our home, wearing his mask which we really appreciate. He went and asked me what the problem was and he definitely know where to start working . After checking on the problem he right away explained everything that needs to be done and options I need to know to get the best result that we are comfortable with. He patiently answered all my questions trying to explained the best way I can understand it. We really are happy with the service we got from Mark. Also thank you for the prompt reply I got the technician in our house just 2 hours after I called to schedule. They really are fast. Keep up the good work. God bless you all.
My wife, while working from home, had a wonderful experience. Robby was very respectful of her being on a conference call during our service. He was very mindful to be minimally intrusive during his visit. My wife was very happy which make me happy as well! As always great job.
Will did a very detailed job, answered all my questions and offered additional details about my system allowing me to understand how the system works. I felt like he did the job exactly how he would have done if it were his own home. Excellent Service!!!
I would highly recommend Clear The Air!Mark was very professional and knowledgeable about everything going on wit my airconditioner. He took the time to answer all of my questions.
Robby was incredible. He even took my trash out. I had knee surgery so I’m not able. He was incredible.
Clear the Air has always given my home the best service. They are easy to get in touch with and reliable and trustworthy. Mark Brandt is the tech who came to inspect the unit, and hes professional and knowledgeable. I enjoyed his visit and respect his work.
I had a Trane economy model AC and heater and new ducts installed for $11,000. They didnt replace the lines outside the house and left the old metal plate on instead of replacing it. When I complained, the service manager was snippy and asked if I expected a plate the same color as the house. I explained that the installer that installed my previous Trane, put a metal plate over the hole and covered the hole. When the house was painted, the plate was then painted the same color. Clear the Air just filled the hole with caulk and wrapped the old lines. They also cracked the screen on my 55 TV when they were removing the heater. Still waiting on them to address my broken TV.Follow up - Clear the Air was responsive to my issues and addressed my concerns with the outside lines. I’d post follow up pics but google isn’t giving me the option. They also agreed to reimburse me for my TV. I’m satisfied with their response.
Great professional service. Disappointed that technician did not bring replacement HVAC filters which he should have. Now I have to go out and buy them myself. If your on a maintenance schedule with an AC company for 2 years, they should know size and brought them.
Daniel Herrera arrived on time and immediately started to repair my air bypass. He finished quickly and did an excellent job. There was some paint damage to the ceiling, so Clear The Air brought in someone to touch up the paint. They arrived the next morning and touched up the paint, cant tell there was ever an issue.
Will did a great job when he came out to repair our AC. He wss very professional and thorough.
Mark did a great job helping us figure out a solution to an issue with a dryer booster. He took the time to research things and give us options. He was very knowledgeable and very pleasant to talk to.
Robby from Clear the Air arrived to inspect our ac & heat system. He was friendly and professional. I highly recommend for servicing the ac & heat.
Will did a great job today doing the fall check. He noticed dirty filters had been left in the utility closet and told me about it and disposed of them for me.
As usual - CTA comes through like $ to get me back up and rolling at a reasonable price - on a Sunday ! Highly recommend them for all your needs ! 5 Star. Mark was service tech and delivered top shelf service and repair !!
Raul with Clear Air did our yearly heating maintenance. He was very polite, professional, and extremely knowledgeable of the products.
Will did a good job!Wish it could have been done sooner! Was miserable since Friday, unfortunate thatthere was no cancellation then but was confirmedtoday!!!!
Robby was professional and very knowledgeable. He explained everything he was going to do and how much it was going to cost. You work didnt take very long. He also May suggestions for making our AC work better which was much appreciated. I would definitely use him again.
Daniel Herrera did a great job. Well spoken, polite and thorough. Thank you.
Robby was on time and personable. He shared the options and was able to document the transaction efficiently. Overall a top notch sales person. I recommend them
Mark was great. He was friendly, courteous and professional. He replaced a fuse that was blown and then told me about some maintenance I should consider. About 5 minutes after he left, the fuse blew again. I called him and he came right back. He stayed about an extra hour to be sure it was working properly.
Robby, is THE BEST!!Knows what he is talking about and very easy to get straight answers.So happy to see him every time!He deserves a raise😀
Robby, our service guy, was very friendly and pleasant. He was informative and timely with his work.
Technician Mark Brandt and very well in knowing parts and whats has damage in AC u unit to estimateAt the best price to begin a new machine to work again well done again thanks for the cool air!
Mark found the problem and fixed it immediately. He was great.
Will Holliger explain to me everything is working in good condition and answer some of my questions about the system
Very understanding and accommodating with a portable AC unit so brother didnt need to leave the house.K.P. and Kim were very nice and empathized with my situation.
I was away and had to work with Robby on the phone. He dealt with clogged water pipes backing up the drainage of the the AC quickly and called me back with suggestions as to how to avoid the problem in the future. He was terrific.
As always, great service, this time by Will Holliger. Very friendly and professional.
Daniel Herrera and his coworker did an excellent job on replacing our ducts and heating system. He listened to my concerns and fixed the problem. Very pleased with the work. I’ve been with Clear the Air for many years and they are always very professional. Highly recommended.
They finally fixed an issue that previous companies couldnt fix, wouldnt touch, or were just wrong about the diagnosis. Ive waited 6 weeks and I finally have my a/c up and running again. Thank you, Mark!
Clear the Air came and their guys did an awesome professional job! Our house was not cooling below 75 and now we have the right size unit, installed correctly and precisely. We could not be happier.
I had a complete system installed by Clear the Air Cooling and Heating two years ago. Was impressed with the professional manner of the technicians doing the install and the follow up after by the company. You may be able to get a lower price from another company, but may not get quality install and follow up. This week I had an issue with my heating system, and called Clear the Air for service. They had a repair technician, Mark Brandt, at my residence in 12 hours to do the needed repairs. Mark was very professional and answered all of our questions regarding the needed repairs and the efficiency of our unit. The repairs were completed in a timely manner and work area was left clean. I appreciate the care and concern by Clear the Air regarding getting us back in service in as short a time as possible. I am considering purchasing a maintenance plan with Clear the Air in the future, because we were so impressed with the service this company provides. I recommend this company be considered when needing HVAC installs or repairs.
The reason for the visit was to stop condensation on the p-trap under a sink in a bathroom rarely used. The p-trap was being used as the primary drain for condensation from the A/C.Clear the Air designed a probable fix.The fix was bogus. The technician disconnected the primary drain to the p-trap and forced all condensation to the secondary drain. The secondary drain could not handle the volume and the condensation began to leak out of the pan. Ultimately enough water on the sheetrock under the pan caused water to begin dripping through the living room ceiling. Damage to the ceiling is significant.Clear the Air has generously offered to pay for the damage. But this began with the main A/C condensation drain causing condensation a p-trap in a sink. It ended with the A/C main drain pvc connection failing and water coming out of the living ceiling. I declined the offer.
The service tech, Will, did a great and thorough job. Always enjoy the work done by Clear the Air
Great guy explained everything. Hope to see him in the fall for my furnace maintenance
Elias saved the day for us! He arrived on very short notice and was very professional! He very quickly was able to tell us what was wrong and fixed our AC! I would strongly recommend using this service and also ask for Elias!
Excellent work by WILL, the technician. EXCELLENT PRICE, compared to Other Heating & Airco LLC s, who wanted to REPLACE UNIT, for 4x the price. HIGHLY RECOMMEND CLEAR the Air Cooling!
Daniel was great. He was thorough in checking my A/C system and explained all of his findings.
As always, Robby was fast and helpful. He always finds and corrects the issue. Completely enjoy doing business with this company.
Great experience and very informative. Arrived on time as scheduled. Showed issue with unit and gave pricing before work was performed.
Absolutely outstanding. We had an issue with the guest room and the kid’s room temperatures were very different despite being on the same HVAC zone. They fixed it and when the issue persisted, they came back a few times and fixed the issue for good without a charge. Outstanding service and great value.
Elias was very professional & explained what I would need to ensure that my system performed well.
Clear the Air Tech Will Holliger did a great job checking our AC and heating systems. He was friendly, courteous, and professional.
Very good custom experience, professional, on time appreciate keeping my system working and making appropriate recommendations.
Thank you Tim. Everything went smoothly.
Super fast arrival. Will was polite and knowledgeable.
Daniel was great. Professional, polite, and on time.
Mark Brandt has worked very hard fixing our AC. He is very professional, knowledgeable, and friendly. We highly recommend Mark Brandt with clear the air! Thank you so much!
Mark check the problem we reported and though it was not evident at the time made sure the pro;lem was logged for future reference
Robby was very professional, polite and knowledgeable.
Daniel was highly professional. He explained what he was doing each step of the way.
Mr Daniel Herrera was very professional and took the time to explain all the work that was done, including providing pictures.
Robbie was very professional and covered all areas that I needed to review before giving me an estimate.
Been with clear the air for some years and very satisfied with their service
I booked an appointment with them this morning and they never called me or showed up. I still have no working AC.
Elias Martinez discussed the problem with me in an intelligent way. Even though an exact cause was not determined, the maintenance items he performed made the issue go away. He did an excellent job.
Robbie explained things well. He said that theyll keep coming back if I am not satisfied with todays service.
Will Holliger was prompt responsive and respectful. Im glad he was working today despite our weather here.
Showed up promptly. Very courteous. Excellent service.
Elias Martinez performed a great job. He was friendly and professional. He thoroughly explained everything he did and works that need to be done in the future. Also, this business is very professional.
Technician Will diagnosed the problem quickly and was friendly.
Technician Raul was prompt and efficient.
Im very satisfied with this company.
Mark Bandet just emailed me the bid. Very detailed on the information.
Mark is always pleasant and thorough in completing the job
Technician, Mark Brandt, was excellent. Very friendly, professional, and thorough with explanation of both problem and remedy.
Mr. Robbie Hansche was very knowledgeable and informative as well as professional.
Will Hollinger was very polite, thorough, and explained what needed to be done
Mark Brandt from Clear the Air came out to take a look at our AC, which we thought needed Freon. We have two units and our first unit had been repaired previously by Clear the Air, so we knew they did good work. Mark texted us when he was on his way, and the office also called to let us know. We felt bad for Mark as it was a very hot, humid day and he had to spend a good amount of time up in our stiflingly hot attic, which cannot be fun. We also had a photographer taking pictures inside our home that day, and we actually had to close the attic stairs at one point with Mark still up there. He was very pleasant and maintained a good sense of humor about it all, though. This call was diagnostic and we soon learned we needed a new coil, which will be installed at a later date. When it gets installed and our AC is working perfectly again, I will update my review to 5 stars. We have used Clear the Air several times now and have always been happy and satisfied with their work and their service over-all.
Did great job
Mark identified and fixed my problem
Did a great job
Just as the slogan suggests, cool solutions, warm people! Great customer service along with timely and efficient service.
Complete scam and waste of money. I paid over 22k for an ac install which was never permitted or inspected. They did not install a drain line for the unit and as a result my ceiling has collapsed 3 times. I have had uncountable service calls to stop water leaking. What they did is against the law and I have no luck having them repair the issue they created. They want to charge me to fix the problem they created. Find someone who will actually follow code, which is NOT this company.
Technician Elias Martinez was very helpful
Drew did a wonderful job for us! He was on time, very professional and knowledgeable. We loved that he called us an hour before the appointment as. Being able to know when he would be at our home was very important to us. Thank you Clear The Air for working with our busy schedules! We love your company and would recommend them to anyone looking for a great AC company!
The company texts the technicians name and picture when he was on his way. Tech was fast, courteous and explained our issue well. The part was free because it was under warranty, but labor was over $320 which was pretty darn high in my opinion.
Top notch. They came out fast, sent an excellent service gentleman named Ricky. He was friendly, knowledgeable and skilled. Fixed our problem at a reasonable price. Excellent experience all around.
Fast, courteous service. Technician was very helpful and informative. The pricing however was a bit over the top. Called other competitors in the area, had far better pricing. But the service was Fantastic minus the $$$!
Great company! Responsive, well informed, and immensely helpful. Theyve installed 2 new units on our home and we couldnt be happier with the service.
Robby was very informative and friendly
I would rate Tony the highest possible. He was very professional, personable, and thorough. He pointed out the need for an upgrade in ductwork to go with the high end units installed over 16 months ago. Thanks for sending him to our home today.
Tech was very professional and did a thorough review of my AC system. Provided a list of recommended repairs with firm price per repair item. Completed all work in a short period of time. Very courteous.
Excellent!
I switched to Clear the Air a few years ago and it was a great decision. The service is always honest and professional. They have kept my old builder grade system working and now that it is finally dying, I’ll be gettinng my new system from them.
PERFECT !
The installation team for our new Trane system was outstanding! On time, courteous, very attentive to protecting floors and carpet and amazingly efficient! This team is the best
Technician Robby Hansche very knowledgeable, great at what he does, friendly, fast service. Great Company! Great customer service every time!
Ricky did a great job fixing a leak I had at the coil. He was extremely knowledgeable and seemed honest with letting me know what was going on. Finally found a good company.
Trey and the Clean the Air team were very efficiently and customer oriented and explained quite well the Job. They also communicated very well before, during and after executing the job
Recieved notification through text of who was coming to service our cooling system. Tech arrived shortly after message. Tech was very knowledgeable of system and did a thorough inspection before providing a detailed list of what things needed to be addressed and what things are showing signs of wear and tear that should be addressed before becoming a bigger issue
I have always have had good experiences with Clear the Air and would recommend them to friends or family.
Company does not return phone calls. Not very professional in handling business matter at all!! I do not like ever leaving negative comments as this.
Knowledgeable and friendly Robby Hansche is definitely who you want servicing my a/c from now on
5 stars. Elias has a great personality and is very proficient and professional.Donna Caulfield
The representative was very helpful in explaining things to me.
Robbie did a great job! Highly recommend!
Never any problems
Robby was the best technician thank you robby
The technician, Tony Singleton, came to my house and quickly replaced my heater. He was very professional.