I needed some repair work on my car. I am new to the area and was looking for a family-owned shop that I could trust. I received a coupon in the mail for discounted services. I called and the CSR was very friendly and helpful. Unfortunately they were pretty booked up, and I was unable to get my car in. I will be trying again based on the quality of service I received over the phone.
I really had a great experience. They were fast, efficient, and honest. My radiator was installed and running the very next day, I was super excited about that! Thank you for your services and kindness
Cant say enough good things about Topes! Fabulous family owned business. Been using them for years.
A very well run family business that really cares about their customers. Priced right and no up-sale. Clearly the best shop around.
Weve brought our vehicles to Topes for years. They always do a great job!
Was quoted $1,400.00 in repairs, went next door to the pep boys and they looked at the “issues” and my price out the door was under $500.00. GET A 2nd OPINION after going to Topes auto repair.
Called Mon 6-15 to see if I could drop car off Thursday or Friday. Called back on Thursday morning around 7 and 730am. I was told there are a lot of cars to be worked on and if I dropped it of on Thursday it still would not be worked on so I said I would drop off first thing Friday. Well showed up Friday morning at 730am when they opened went inside gave J.T. my key and said hopefully they get a chance to look at it and get it back to me. So I was supposed to figure out that there is a lot of cars to be worked on means I should have left my car Thursday all day and then let them look at it on Friday. Was never told that if I dropped it off it would put me in line. JT hits the counter and basically without saying called me a liar and says he never told me to bring it on Friday. Makes sense for me to leave my car knowing their not going to look at it til at leased Friday. Communication would help on how you do things not hitting the counter and arguing with the customer. Needless to say I took my key back went to the quick lane at the dealer as I’m writing this they are finishing the brakes. People want you to support small business but ask yourself if you want this kind of experience and want to argue than this is the place.
My family has been going here for years, they are extremely honest, good at what they do, and will never upcharge you. Highly recommended
Great facility and decent prices.
The most HONEST and knowledgeable auto shop. We finally found the best and most trustworthy mechanic in all of Texas. Highly recommend Topes Auto. The most professional, kind, honest and knowledgeable ever. Great people...thank you. We are lifetime customers.
8/2/16: I just picked up my 06 Pontiac from them yesterday after work. This was not my fist time having work done at Topes. Once again, Joe and the shop did an outstanding job. They assessed the AC issue with my car, didnt try to sell me or produce a bigger issue, and the repair time was very good. Topes is the place to go for quality and honest auto repairs.
Went to several repair shops and got quotes on a starter replacement. They were the most cost effective, and worked with us on drop off and pick up.
Customers for about 15 years and car owners for over 50 years, our family has encountered innocents, idiots, crooks and creeps in car repair, so we cast a wary and weary eye when Topes first worked on our cars. We have been and continue to be pleased with the civility, honesty, technical skill, and humanity Topes consistently delivers at a fair price. Capable, careful care is delivered with a level of description you can understand. Trustworthy work is performed with your preferences and financial considerations in mind.
Excellent service, fast and fair priced. Id recommend anyone trust Joe and company with their auto repair needs.
They know what they are doing. Very good service and dependable.
They keep my 98 Jeep running well.
They were nice but the minor problems I asked them to fix they didnt fix. The major problem got fixed but I asked them to fix the blinker and air conditioner thing that was broken and some other problems they didnt do anything except the main problem and that still messes up at times. I wad also supposed to get. 10 percent discount due to using triple a to take me car there. Didnt get it and I asked them twice about it. The guys were nice but the job that was supposed to get done didnt. Oh well I say let others make up their own minds lol
We have 4 vehicles and they are the best around. They take care of our Fords, Dodge and my Mercedes. Always honest and they have saved me money where other car places charge me way to much! Love Topes!
Weve been using Topes for all our auto repairs for years and would not go anywhere else. We even purchased a car from them over almost 2 years ago and, to date have not had any issues with it.Theyve always gone above & beyond in our opinions. Great people, great service. Always!
Took my truck in yesterday morning for major brake repairs & exhaust leak. Picked up my truck after work, the repairs are outstanding!!!My son took his car in, 3 weeks ago for brake problems. It needed all new brake pads & rotors replaced. Later that day, the car was finished and ready for pickup. My son says, it feels like a brand new car!!!
The gentleman that assisted me here was very helpful. They were very willing to work with me and address all of my concerns about my vehicle.
I needed a part to be tested to see if it was working, and when I first called I was answered by a guy that apparently doesnt believe women know what the heck theyre doing when it comes to cars. I decided to bring the part anyways considering they had the sufficient equipment to test it. The test doesnt take longer than a minute, but they insisted they needed to keep the part for a couple hours. I asked them to call me back THAT DAY as I needed the part before the evening, and here it is, after their hours and no one called me. I am furious. Never going here for a full repair, they definitely do not keep their word.
Had me buy parts from them that I didnt need. That still did not fix the problem, took it back a week later had to pay double to get it repaired. Cant trust Joe the owners word period.
Always great service
The mechanics at this auto shop offer a very outstanding customer service. They are the most experienced and skilled personnels in this area so far.
Mechanic shop. Fixed vehicle . Good people
Great service able to repair cars not just put on parts
Best car care in the Houston Area! Highly recommend!
Honest repairs & explain why & what.Checked for water leak-no charge.
My family moved to Pearland in 2002. Topes was conveniently in front of our neighborhood. . We thought wed give them a try. We had left our mechanic of 18 yrs in Austin. It wasnt very long for them to earn our trust . They drove me home when I physically was unable to walk that distance . Topes took care of 6 of our cars and gave us peace of mind . Tom and his family and employees are very professional, have big big hearts., very honest and their loyal customers are proof of that .Their son, Joe has stepped up and his father taught him well. . Ive been baking them brownies for many yrs now. Its just a small way of saying thank you . Ive lost count how many times Ive called, asked for advice,Panicking over a noise or smell. Just today I was unable to air up my tires . 1 was very low reading a 10. I called up Joe and asked if he could help me . sure Ms Roduner, bring it in and well take care of you He says that every time . And Topes takes care of me . Im bringingbrownies tomorrow .Mary RodunerCustomer since 2002
Weve used them for years and years and they are phenomal!!
Quick, reasonably priced, friendly, and honest mechanics. Joe called me and explained what needed to be done and had my truck ready the next day. They even lent me a car for the day so I could get to work and home. This is now my number one choice in the Pearland area for any work my truck needs done.