David arrived within 30 minutes of scheduling the appointment. He was extremely courteous and professional. He showed us pictures for a close up view of the problem and repaired it quickly. This was the best experience I have ever had with a plumber.
Chad was very informative and did a great job repairing my hot water heater. I, would recommend him any day.
Emanuel Reyes was amazing. They showed up super quick and right after the tropical storm, we had called several places before finding them. They cleared the clog quick. Very professional
David has done exceptionally good job. Will definitely call them again.
Buying a home and had them use the camera to inspect the sewer line. The tech was on time and fast. He walked me through the inspection and was very knowledgeable. Definitely use them again. Mason Collins was the plumber sent out A+
I have been using 1-800 Plumber for many years and they are the best in the industry. They are prompt, honest and always do a great job at a great price. I have recommended them to so many friends and family over the past years and they have always taken great care of all of us. I will continue to recommend them to anyone needing plumbing or AC help!
My old Water Heater’s life came to an end, after serving for over 14 years.(15 year old Home)I had a few options for contractors, but none made as much of an impression.Kevin M. was able to provide an estimate same-day, and thorough details on the replacement.My Water Heater was replaced next-day, and area of work was left clean + everything looked well done.Kevin also pointed out an issue with my Main Water Shut-Off Valve and was able to provide an estimate prior to departing.I want to thank Kevin M, and the rest of the staff at1-800-Plumber (Pearland) for their help!Definitely will return, and spread the message.THANK YOU!
Mason came highly recommended by my neighbor. Im so glad I asked for Mason.Mason reviewed, diagnosed, provided me complete details of problem, gave me the estimated cost. Mason communicated clearly what needed to be done. I will definitely reach out to 1800 Plumber ( Mason!) again.
Everyone I interacted with from scheduling to service professionals were super friendly and helpful. I have used other plumbing companies in the past and they will remain there, because 1-800-Plumber Pearland will be who I contact for all plumbing needs from here on out. Believe all the high reviews; theyre true!
Very professional and courteous. Thanks David!
Amazing service! It is nice to know that a Company actually has the knowledge needed to perform the task at hand!!! Thanks guys!!! You went above and beyond!
Efficient, on time in response to the needs, fair value with the quality work. We have been using the 1-800-Plumber for years and they have never failed on our calls and complete the jobs very nicely to the end. Highly recommend them.
J.J. Does an excellent job. He explains every step that he is taking. He is courteous and open and honest about cost. I will use him again.
The Agent was very friendly, professional, experienced and knowledgeable about his work. Very customer friendly as he found a way to tackle a very difficult job without complaining. Would recommend him to any one and would like to have him back whenever duty calls.
They did quality work in a timely manner. We have used them before and have been pleased with their work. They are owned by a great family!
This is an excellent company. We had a leaking gas line under the property that three previous plumbers had been unable to diagnose. Jeff is a very skilled plumber that is honest and professional. He diagnosed the problem very quickly and made arrangements to fix the issue within a day. His ingenuity also enabled him to fix our problem without having to cut into the foundation or dig under the house. I will be using this company for all my plumbing needs moving forward
Great company with great employees. Christian based. They perform all aspect of plumbing for the hospital I work at in the medical center.
These guys came in asked me 2 question and knew what was wrong! That’s service! 5 minutes and our A/C was working. It was going to take American Home shield 4 more days to come out! A/C broke on Saturday! Next time I will only Call 1-800-Plumber & Air for service! Billy and his team mate are the best!
4/3/2021 Im terrible at names, but Im pretty sure the technicians name is Luis. He did an excellent job replacing my pipes underneath the sink, and also fixing the drain line to my dishwasher. He answered all the questions I had for him. He went above and beyond making sure my pipes were clear and my sink was draining properly before he left. He was also very respectful and has excellent customer service skills. I will definitely use 1-800 plumber again if I ever need them in the future. Thank you Luis.
Great service and very professional. Kevin M. was very informative and knew what he was doing. I had a burst at the irrigation cut off valve and he fixed it right up. Great job! Would definitely recommend to anyone looking for lawn irrigation system help. Thanks.
We had a licensed Plumber, Jeff and a Plumber in training, Dan, both very nice and respectful of our house. Readily explained the plan for repairing the outdoor vacuum breaker and interior pipe breaks. Workmanship was very good, took pride in what they do. I have used this company for several years and they always do a great job.
The plumbers that came to my house to unclog my washing machine drain and replace/repair my clean out valve were very fair, friendly and hard working. Thanks so much for your reaponse and help.
Excellent job. Very professional. This is my second time to use them. Will use again.RS
They were on time and very nice. Kevin walked through my repair list with me and gave me a quote. I had most of the hardware but forgot the supply lines. They were able to get the extra parts. Josh, the other plumber, answered my questions and walked me through the repair work he did. Will call them again.
Josh was an excellent representation of your company. Polite, informative, great personality. If I need your plumbing services again, I will definitely ask for him.
JJ was very professional and explained to me the different routes we could go and what would be the best option for me. Highly recommend.
Billy arrived in a timely explained what he planned to do. He provided some informative information regarding the air filters I should use as replacements. He was very pleasani, knowlegable and professional. I will definitely use 1-800- PLUMBER for HVAC services. Thanks Billy for doing such a great job!!
Kevin was on time, professional and got the job done with no muss, no fuss. He cleaned up afterwards as well. I appreciated that he wore a mask. I also had some questions and he answered them knowledgeably and in terms I could understand. Will definitely call 1-800-Plumber in the future.
Had a busted copper pipe in the garage ceiling due to the winter freeze. After working on it myself I needed a pro to help. Kevin fixed it in ten minutes what took me hours, he mentioned he had 30+ years experience. Rally good job and it was the first time working with them. Will definitely recommend and use in the future.
So far, we have been very satisfied with this company. We are on day one of repyping our entire house. The technicians have been very informative and very clean and thorough with their job. Theyve guided a step-by-step on what to expect at each visit and so far they lived up to day one. From the beginning this company has been helpful and has provided us with useful and relevant information to help us make decisions.
Notifed you the day before coming out and before arrival. Sent photo and background of tech coming out. Was very professional and polite. Took care of what needed to be done. No issues at all.
The price seemed outrageously high to me. Judge for yourself - $850. for one hour of work and about $5. in materials. Wont be calling them again. Plumber was great - friendly, professional, and thorough.
Joshua came out to check our old water heater and, as expected, the old water heater was irreparable. Joshua gave us all of the options and was very knowledgeable on all of his facts and information. Since we had Airbnb guests staying at our house this weekend, they “jumped through hoops“ to make sure the new tankless, exterior water heater could be delivered, installed, and up and running by the next day in time for our guests. Chad installed the unit and stayed late that evening AND also returned later that evening to answer a few questions and make some last minute checks. They had the electricians come out to make their final adjustments and were finished all in time and prior to our guests showing up.I highly recommend them and will use them again for our future Plumbing needs.
Jeff was nice and helpful. Besides replacing the water heater he also replace the plastic valves the builder put in. He also reinforced my attic stairs with a metal ladder. My only complaint was they were more expensive than than some of my quotes but I felt I could trust Jeff to install it right and not add things to my cost.
Service was top notch!!! Jeff and Dan, the technicians were professional in every respect. The contractor made a special effort to address our problem when there were so many other people experiencing problems due to the winter storm.We really appreciated the timely and professional service.
Professional and courteous people. I highly recommend this company.
Fast professional service at a fair price hometown service nice people, highly recommended
I had a lot of bad plumber experiences until I called 1-800-PLUMBER a few years ago and now I do not call anyone else. They are always very responsive, helpful, and do not try to oversell me. I know when they recommend a repair or replacement that they are being accurate and honest. It is nice not to worry about being ripped off when dealing with a plumbing issue.
Awesome plumbers. Fast, friendly and knowledgeable. Felt very comfortable and safe.
Thank you for helping us in our time of need. The repairs were done right and quickly restored water back to our home. The plumbers were very professional and went above and beyond.
Way over priced for the service I received. If I wasn’t in a hurry to get the leak fixed I would have gotten another quote. The part that I looked up was only $100 and the labor was $600 for 30 of work.
We will get this service is done at another time. Technicians are very professional and knowledgeable.
I need to replace a very old main water shutoff gate valve and a broken backflow preventer for irrigation system. I contacted many plumbing companies in Houston and asked for a repair estimate. Most of them are not responsive or want to charge a service fee upfront. 1-800-PLUMBER replied and sent a technician to give a free estimate. Their price is very reasonable and I decided to do the repair with them. The technician Kevin is on time and friendly. He is highly professional with 40 years experience and I am satisfied with the work quality. I would strongly recommend 1-800-PLUMBER to anyone living in Pearland area.
Josh was very nice, professional, friendly, and had an excellent grasp of what he was doing. He did a great job!
They were very clean, friendly, and quick.Fair prices also
Service was excellent & exceeded basic high quality service. Weve use them for many years and have always been extremely satisfied with everything.
I had a surprise breakdown in my A/C unit. They were scheduled and on site in less than two hours. I like the “here’s the name and photo of your technician” text before their arrival at your house — security is very important. Jonathan fixed the issue, gave a straightforward opinion without upselling when I asked questions, and worked quickly. Would definitely use this company again.
Prompt, courteous and thorough. Jeff was amazing. Great job!!!
Kevin was very helpful and quick when repairing a leaking pipe in my laundry room and replacing the wax seal of my toilet. He answered all of my questions and gave me a quote writhing minutes for repiping my house and explained the benefits of doing it. Highly recommend! Very responsive, quick, and thorough. Will be using them again to repipe and even for HVAC needs.
Excellent to work with J.J. is a pro very nice to work with..Excellent work ..definitely recommend..
Everything was very professional from start to finish. Chad did a great job and would highly recommend. Will be using for future projects for sure.
Install freestanding whirlpool air & water jetted bathtub & a floor mounted faucet. I purchased the tub and faucet myself and had them do the rough-in & installation.Mason came and gave me an estimate including different options on how they could go about it. I have a concrete foundation which is not ideal for the tub and faucet I wanted. I had five estimates in all. Mason’s was the most reasonable and informative on what all to expect.Once I was ready I called to book the rough-in portion of the installation. I was shocked they booked it for Mason the next morning. He brought Josh with him. They were very professional and even made friends with all four of my dogs.I week later I was done with all my tile work and called to schedule the final installation. Again they booked Mason and Josh for the next morning.Everything is in and working great now. They really did an exceptional job. And the estimate was accurate. No BS extra charges for anything. From now on if I need a plumber for anything I will be calling them again.
Chad came to the house to repair clogged pipes. He was very professional and explained in detail what needed to be done and what will need to be done in the future.Everything is working again and I would, definitely, use Chad and his company in the future.
My first experience with 1800 plumber was a great one. Emanuel was my repair professional and he knocked it out of the park. The issue was a cracked and leaking pipe by the water meter. Emanuel was here on time completed the work to perfection. He was very personable and professional. I would 100% recommend one 1800 plumber for any of your plumbing needs.
Mason was great - AS ALWAYS! I recommend 1-800-Plumber very highly!
They have been awesome since the first time we used them. We will definitely continue.
Showed up far earlier than expected to get me back up and running super nice and informational technicians explained all of the work throughout the process best contractor Ive ever used to repair my home
I had 4 plumbing companies provide quotes to install my water softener. After reviewing all the quotes and speaking to each rep., I chose 1-800 of Pearland. Chad was by far the most knowledgeable and most engaging person I meet with. He explained everything he was going to do, answered each question I had, and of the two proposals he sent he recommended the lower one because my home is newer. I could not have been more satisfied with Chad’s work and will definitely call again and request him.
The kitchen sink, both sides, was hopelessly clogged and would not drain. In an actual matter of minutes the representative had the water drained, and then went even further and completely cleaned the whole pipe system. He was so friendly, efficient, and gave us some value tips on how not to have this happen again based on what he found in the clogs. Hes was fantastic.
Chad was Knowledgeable, courteous, fast and a closer! You can tell this is not his first rodeo. I can trust 1800 plumber + Air
He worked hard for many hours within the available resources. He figured out the problem was in the main sewer system and advised to contact Pearland water/sewer department. It worked. The blockage was way down the road affecting many houses in our neighborhood.
The technician Chad was fantastic. It’s been tough on everyone in Houston due to winter storms. Waiting for our turn with 1800Plumber was worth it.
Emanuel was very knowledgeable about his job. He came in and solved the problem in less than 30 minutes. We will be contacting 1-800-Plumbers for future problems. I give then a thumbs up.
I was able to get an appointment quickly. The repairman was very professional and knowledgeable. He provided me with an explanation of what the issue was and resolved it quickly. Pricing was very fair
Good service on time, nice and helpful employees,
The techs kept us informed on the progress of the job. Gave informative and complete answers to our questions.
Great 1st experience!! As I am sure most do, we called with an emergency. Taylor was very professional and courteous. She worked with me to get someone to our location ASAP. She communicated well throughout the process and I am very appreciative. Chad was our Technician. He is very knowledgeable, courteous and friendly. He worked until he got our job done (he even had to leave to get more parts).We will definitely use 1-800-Plumber again!
Boy was I wrong in choosing this place based off the reviews.... I was charged over $300 to install and setup a dishwasher in my newly renovated kitchen.The installers main conversation was a repeat record of the fact that my home was his last stop for the day, then hes done. Well Im assuming he rushed because the hose installed underneath the kitchen sink leaked slowly for awhile without our knowledge. By the time we realized the problem, it was too late 😢😭😢
Tunneled under the house 35 feet and replaced the drainage pipes. Hoping it solved the problem.
Mason found our problem and fixed it quickly! Polite, knowledgeable and delivered quality service.
Chad and Chris were exceptional! They did an amazing job retrofitting our new tankless water heater to our 50 year old house. They were knowledgeable, courteous, and professional. We will definitely use 1800Plumber in the future.
The gentlemen sent to my home were very nice and seemed professional. When there was an issue with clearing my drains, the company sent another technician (just as nice as professional as the first one) and he got the issue resolved. I will definitely recommend them to anyone needing a plumber!!!
Chad & Dan provided excellent customer service during their repair. They shared some insight on how to prevent future issues and most importantly they carried themselves professionally throughout the entire process. If repairs are needed in the future, I will use this service provider again.
Chad Chauvin, the technician that came for my work was on time and very professional. He was very patient and got the job done. I’m very happy with his service.
No one wants to have to call a plumber, but the gentleman from 1-800 Plumber was very nice, helpful and explained exactly what he needed to do and how much it would be prior to starting the work. They came the same day we called and I wouldDefinitely recommend them.
From my first encounter they were professional and offered the best service experience. The customer service was great and they explained every detail in what they were doing. I would recommend this company for any AC or plumbing needs.
Very professional company. Mason was knowledgeable, completed his work in a timely manner and left the area clean. He was clear in his description of what needed to be done and gave us options. I would use them again and refer them to others.
Great service, and friendly staff, from scheduling, to installation. Just had two gentlemen repair my gas line for a patio grill. Will call them again if ever needed!
These people are the best. Have been home owner over 40 years and finally found people who are professional, know what they are doing and care.For the quality work, timeliness and materials used the prices are more than fair and competitive.The search is finally over.Thank you Chad and Chris.
Can’t say enough about the care and professionalism of this company. They take care of you like family!
They were able to fix my broken tankless hot water heater after it froze. They stand behind their warranty.
Very professional. Timely communication. Competitive charges.
2nd time to utilize this companys services and I appreciate their great service!
Excellent service and product. Chad was very knowledgeable and efficient
Folks, I highly recommend 1-800-Plumber!! They communicated clearly. They stayed abreast of part order issues. They even repaired a minor issue that wasn’t part of the original work. The Plumber, Chad, was very professional, knowledgeable and very considerate of entering the home.
Called earlier this morning and they had a new water heater in by 2:15 PM. Very pleased with their work and answered all my questions.
Great help by Chad in selecting the best tankless water heater to meet our need and in installing the unit quickly and professionally. We really enjoy our new Rinnai unit. Thanks to Chad and 1-800-Plumber+Air of Pearland.
We had gotten a ridiculous quote by another company just to unclog two drains. So I decided to call 1-800-Plumber. They came out the same day, we’re super knowledgeable and friendly and cost us 1/4 of the price the first company quoted us! He also fixed my daughter’s toilet because he noticed that the handle wasn’t flushing correctly!! We will be calling them from now on.
My 6 year old decided to see how much toilet paper would flush down the toilet at my aunts house. When YouTube and Google failed me these guys did not! Quick and easy fix. I need to remind my child about the great toilet paper shortage of 2020!
The technicians were knowledgeable, productive, respectful and nice.This is my first time using this business and I highly recommend it.
Great staff, answered all my questions and got the job done.
Mason and Chris were awesome! Mason took time to explain all options available. Will definitely use again and recommend to anyone needing a plumber.
First, I called and a nice person answered the phone. I was needing two access panels installed behind my tubs. She got right back to me and set up the appointment on the same day. Chad, who came out and installed them, was very polite, did an excellent job, and did not leave any mess at all.
Excellent service, professional and thorough!
Took care of the drain issue. Explained the issue and I watched the video of the drain line. JJ is a Very professional technician. Thank you!!
Excellent and honest service
JJ came out and was curteous and proffessional. He gave me a few different options on how to fix my water main break and prices for each. He spent most of the day fixing the issue and communicated every step of the way, explaining what he was doing for my own peace of mind. He made sure i didnt have any questions or concerns before he cleaned up and made sure the issue was addressed. Would use again. Thanks!
My bathtub leaked and flooded my downstairs kitchen. I had Mason Collins as my plumber and let me just say he was fantastic! During this virus the company was extremely professional, and carried about top sanitation practices during the diagnostic. I was extremely pleased with Masons professionals, and kindness throughout. I will definitely be using this company to fix my bathtub issue, and any other in the future! Thank you Mason for making this experience so easy!
Excellent work, a little pricey but will use them again.
Very prompt and professional from start to finish. Would definitely use them again.