Went for a oil change yesterday, they checked my air filter pulled it out to show and tell me that my filter was darker than the guy that was working on my car but unfortunately they didnt have any in-stock... the person that took the air filter off didnt put everything back together as should all screws were loose and not bolted down as should....something told me when I got home pop the hood to double check it so I did and i discovered it was a mistake and it was the last time I take my vehicle there...
Very professional, called everything out as they were doing it. Double checked everything and had verification, offered me a water even though I didn’t ask. Very informative as well as honest.The last oil change I had in a different city was trying to sell me an air filter these guys said I was in good shape until next time.Great service. Fast.
Got to the shop right as it opened and was in and out very fast! Kenny was absolutely amazing!! They were very quick and even gave my son a juice box while we waited. Super friendly! I love how you don’t even have to get out of your car. Definitely makes it easy on a mom with kiddos!
Very professional and knowledgeable. ReRe was awesome in explaining what I needed for my oil change and emissions service. I will be going back for service again.
Service was quick and easy, would use again.
Repeat customer on multiple vehicles for a reason. Derek and staff are all kind, courteous, professional, and knowledgeable. 6 out of 5 stars!
I take my vehicle and the wifes. They do great job.
Very convenient. One stop for oil change and inspection. No need to get out of car. Fast and easy and clean .
Pretty swift drive through oil change. Good experience, dont have to get out of your car. All done within the comfort of your car.
Amazing staff and very helpful. Definitely recommend. These guys are awesome.
I like pulling in and waiting in my own car, I just wish they checked the air in my tires everytime and would vacuum or offer a place to vacuum myself.
I decided to come here for an oil change because I had just moved into a new house and didnt have all my tools at hand. I usually do my own oil because it is way cheaper. I came to this location for an oil change. Come 3k miles later and I decide to change my oil, I went under the car to find that the drain plug is over tightened. It is completely stuck and wont budge. They should know that the oil plug should never be over tightened.Will never go back, inept and under knowledged.
Went by a couple months after my oil change needing oil. They topped off my oil and checked my wind shield wipers at no charge to me. The staff was very friendly and professional.
Prefect little place. The employee was very sweet, gave me a water while i was waiting to get my oil done. It was nice experience. Ill definitely be back
Good service and professional attitude from employees.
They were very quick doing the inspection on my car while also being respectful and courteous.
Fast and friendly service, they explained to me what kind of oil I needed depending on how many miles I drive and if I drive mostly on freeways or city streets, something I didn’t know thank you for your good service guys
This location is the absolute best. They always make sure the customers are taken care of. Thank you, guys!!!
I went there for an oil change and it was a awesome experience. I left happier than when I 1st got there. Every question I asked, they gave me a great answer, a professional answer. The whole staff was very polite and very nice, great customer service. They really have a lot of pride in what they do thanks guys!
Went for an inspection and was in and out under what felt like 5 minutes. They were super friendly and professional. It was pouring that day but they went above and beyond and made sure my tires were properly inflated which were low by about 10-15psi so Im very grateful for that. Will be coming here in the future for all my vehicle inspection needs. Especially now during covid their contactless service was great.
My 1st time going to take 5 all change that drew drew respectfully and honest and as show you the oil that it has been changed and theyre not like some other places that you go they say that change your O and they put a red towel on the plug but they are very clean social distancing and very respectful I will go away always go back
Great place to get your oil change done team was great and friendly.
Went there recently for an inspection, only cost me 20 bucks. No wait time and dude was very professional, even showed me all the little levers and switches on my car and answered any questions i had. Would highly recommend this place as they provide fast, quality service and always extremely courteous. Also provide oil changes, change wiper blades and can replace air filters as well.
Went in to do an oil change and they did it fast but made a mess with the oil. It was all thrown on the inside and when i left started burning up and i thought my truck was heating up. Will be trying another one next time instead.
Decided to come here after being turned down from NTB for being 10 mins late. Very clean, very professional, highly recommend. 👍
Great service, Great communication, great place!! Google the coupon b4 u go we got $10 off and tiped them $10!!
They have great service! The guy was super helpful in explaining everything to me. I like that you stay in your car while they do the maintenance. They show you exactly what is being done. Definitely going to come back for all my oil change. They also checked my tires!
Fast service yet informative of the types of oil required to comply with your vehicle warranty and engine. I will return for my next oil change. If youre running low you can return for a free top off. Excellent service no hours sitting in waiting area.
Consistently good service and great staff.
The gentleman that helped us was very professional, very polite. And there was no waiting.
Went in to get a top off just like the sticker says free top off and air check but I cant get a top off because I went over my 3k miles but yet they printed me a sticker for 6k miles so thats between my oil change right?
Always simple and the guys are courteous. In and out in a flash. They don’t waste a lot of time trying to tell me about a bunch of ‘other’ things I need. Win-win
Attitude Attitude Attitude if you have employees that dont want to work or are not customer oriented then stay at home or dont take that position.
Awesome service! Staff was kind and efficient. Thomas helped me out with finding the right filter and gave me a call when they got more in. He wanted to help me the best he could and he did! Service was timely and great, environment was nice and relaxed, and I will definitely be coming here every time I need an oil change.
Derek does a great job and is very honest 😊😊
They were really quick a day helpful and I didnt even have to step out of my car. It was a bit pricey but worth it. Great service!!
Theyre very kind gentleman and as soon as we got there they gave us water to drink I told us details about what they were doing they did a wonderful wonderful job
Quick service and good work employees are experienced and knowledgeable about vehicles place is clean and orderly no wait
Great customer service. Quick and knowledgeable staff. And it may not seem like a big thing but Texas is hot and right when we pulled up they gave us cold bottles of water which was a very kind gesture. If your gonna spend your money anywhere. I definitely recommend this shop.... Thank you Trish you are the best
The guys there were very courteous and helpful. Very polite. This is my first time there and I’ll make it a frequent stop when I need an oil change!
This place is awesome. Ive been coming here for years and its been great service every single time!
I love this place. So convenient and fast. The staff is always friendly and knowledgeable. You don’t even have to get out of your car while they’re working! The day I went in, it was obvious the manager was training some very young technicians on certain procedures. It was refreshing to see their enthusiasm as well as the manager’s experience. I’ve also gone in to when one of my tires is low on air. No purchase necessary and they take care of it right away.
Always does a good job
Everyone had their part to do, friendly service and most importantly- fast. While I only went in for an oil change, I actually had an oil change, wiper blade change and an inspection done. All because the crew was working as a team and I like seeing them actually caring about giving me good service. The crew is outstanding, thanks yall! Keep up the fantastic work! Check out the Southmore location, they have got it together :0)
The costumer service, was just unbeatable. they made sure I was aware of everything that my car needed and the best solution for it, they just want to make sure you’re AWARE of the state of your car. In the past when I used to get my oil changes at the dealership, It was breaking my pocket and always felt intimidated because they wanted to do everything in their power to force care packages on me, but thankfully this was my first time at Take 5 and it definitely will not be my last, the costumer service was just a 10/10 definitely recommend. They’re like the Chick.Fil.A of oil changes costumer service wise.
Guys at the shop where very nice! Tried to find me a great deal and coupons. Overall saved me 50% of what I would’ve paid somewhere else! Service was FAST. Very nice staff they even gave my kids snacks while we waited. And the wait was again rediculously fast! From the moment I drove up to when I left was a total time of like 15-20 min. Thank you!
The manager there named Steven is AMAZING!
Felt like these young guys valued my business from start to finish. Very professional and honest men.
Brought my car for its first oil change here. I had a coupon from their website so I figured why not.I went early morning on a Monday. 2 guys were working there and were very helpful. One guided me into the bay and the other guy started to get my info. From start to finish, I couldnt have been there longer than 20 minutes.Only complaint I have, and Im nitpicking at this point, is that the guy kind of rushed through the options for which oil I could use.Overall, I had a good experience and I plan on taking my car there again.
I love the fact that I do not have to leave the comfort of my car to get an oil change. It was fast and easy. The service team was excellent on checking my tire pressure and asking me about my wind shield wipers. And also showing me the oil stick.. This is my second time coming here..
Great service
Quick, convenient, reasonable price,friendly helpful staff.
I liked the service the staff was very kind and educated me to understand what was being done to my car.
Most amazing and painless oil change Ive ever had! I was in and out in 8 minutes, I kid you not, I set a timer when I pulled in. These guys are extremely professional and efficient. I cant give enough praise about this place! They provided very satisfactory service. After the tech input all of my information in the system and got me checked out, I was offered a cold bottle of water while I waited the remainder of my short visit.They not only changed my oil but also topped off my coolant, windshield wiper fluid, and checked my tire pressure. A+ service, Ill definitely return as a repeat customer and refer this place to others!
I’ve never been to an oil changing place where you stay in your car while they do the work, so this is a new experience for me. From the very start to finish, the service people were courteous and answered all my questions. They changed the oil, put air in my tires and topped off the engine fluids. Then they offered me a bottle of cold water and sent me on my way! I imagine I will use them again, in hot sticky Houston any kind of quick service with ice water at the end is appreciated!
Great, quick service! Went in quite early in the morning, but was still taken in, and had a fast oil change. Very little information was needed, prices were very reasonable, and staff was very helpful and patient. Shout out to Brett, for a job well done!
Great experience for my daughter and I. The oil change only took a few minutes and our cashier Bret was very knowledgeable and caring when it came to my questions. He checked everything for me under the hood and even gave my daughter a juice when she was being fussy. The whole staff was polite and caring. Taking my husbands truck next!
Great and Friendly service. I recommend you to get your oil change here
THE GUYS ARE VERY NICE AND HELPFUL, ESPECIALLY THOMAS.REAL PROFESSIONALS✌😉
The guys were very polite. Very thorough and helpful. The service was quick. Will definitely keep bring my cars here.
I always go here to get my vehicles oil changes. Prices may be a little high, but great customer service, with quality service. Cant beat it.
Great service great job and fast .that’s what customer likes I really recommend this place
Super fast and friendly staff
I’m very pleased with Take 5 and this team at the Southmore location. I arrived to a clean, well organized shop where everyone (that I could visibly see) was working thoroughly on the car before me. When they guided me into the facility, they didn’t make me feel uncomfortable and greeted me with smiles and asked if I wanted a refreshment. While I drank my bottled water, I watched them work effectively as a team and communicate their work amongst themselves and loud enough for me to hear as well- which was very reassuring. I had some questions about my service and the manager, Trish was more than helpful and explained everything well. This location Is out of my way but worth the extra miles for outstanding service!
Very professional crew. A very courteous crew. MY truck was completed in excellent time. This is the only place I will have my oil changed in the future. RH
Everything was awesome loved being in the car getting my oil changed ur the best 👍🌟
I would highly recommend this place. They are so quick it took maybe 5-10 minuets top to do my oil change. Not to mention they offered us water and fruit snacks for the wait and my daughter a juice. Very cheep as well. They also have online coupons. I will be returning here I’m a very happy customer.
Very fast and knowledgeable. Great customer service and pricing.
How is this place supposed to serve customer when you have essential workers work until 5 and some until how knows what time and try to get an oil change and they tell you they closed already. They just lost a customer and that of my companys business as well.
Customer service was EXCELLENT! My first time going and definitely will return. Everything was explained thoroughly and the price wasnt too bad! I highly recommend this place!
Very fast service and polite. I wanted to get my vehicle inspected but their machine was down but service was excellent.
I had such an awesome experience there with them! Everyone was extremely nice and provided excellent customer service. They were honest in their work and walked you through everything. Would recommend it to anyone . I was in and out in less than 15 minutes.
The Take 5 on Southmore in Pasadena is the place to go for a fast and convenient oil change. We were litterly in and out in less than 10 minutes. Being a regular customer, I highly recommend Take 5 Oil Change. Once again the guys on Southmore out did themselves, this time my oil cap got stuck, they worked on it as a team, till they got it off and replaced it with a new one. Thank you Take 5!
, friendly, fast service
Very fast, probably 10 minutes total for the change and you dont leave your car. Bit expensive though, $65 for a high mileage oil.
First time using Take 5. And I was pleased with the whole experience. They were courteous, informative and fast. Will definitely be my go to for all my future oil changes.
This is a great place to go to for an oil change! The staff was very helpful and friendly. I will definitely be coming back for my next oil change, especially considering I only spent literally about 5-7 minutes there!
Great coupons on line, saved almost 50%. Service technicians super friendly, they even greet you with a bottle of water for everyone in vehicle
Was in Pasedena to see family and stopped in for an oil change. Best customer service I have ever experienced at an oil change place. Fast and affordable. Will definitely be using Take 5 from now on.
The employees explained info well. I will go back.
Very fast oil change!
Very nice
All the employees, cashier and technicians were very kind. They were quick and even offered me a complimentary water. Plus I saved using a coupon off their website. Will most likely make this my to go for oil changes in the future.
First time here was with my 2014 Camry on 10/16/18, these guys gave me the best service ever. Pulled in got welcomed with a water got my oil change in 10 minutes, didn’t even have to get out the car. Best customer service ever, so today 10/17/18 I decided to bring my 2014 Yukon and it happened again, it was like dejavú. I strongly recommend these guys and the work communication they have between each other is beyond this world. I think I’m done doing my own oil changes and I will definitely be here every 3,000 miles since it’s literally between my business and home.
Fast service. In and out in 12 minutes
Amazing service great staff. Fastest oil change ever. Thanks guys.
These guys are the best!!! Great customer service!!! Very helpful !!!
It was fast and explained what i was being charged for as extra if needed..ex: new air filter and oil.
Thomas and his crew had the best service and explained every step and everything we need. Thanks
My engine light came on as I was in downtown Houston headed to San Antonio and quickly found another store. STORE 86 !!! AWESOME STAFF !!!! All 3 gentlemen jumped in looking for the problem. I wished I remembered there names but they said my air filter wasnt properly reattached and fixed the issue. I am 5 minutes from the store in Pasadena but will take the 45 minute drive into downtown for Store 86 !!! Please give Store 86 10 Stars and Ill see them on my next oil change !!!
These people always tell me something is wrong and they cant do inspections. Three years in a row.This is the location on SOUTHMORE.
Wow these guys are awesome..... I seen all the good reviews and thought I would give it a try. Im glad I did. Very professional and good at what they do. Rideshare drivers also get a 25% discount. Saved me a lot. Also offer you water and never have to leave youre car. 👍👍👌
The guys are awesome really quick and friendly.
Its a quick process for oil change. Don’t even need to get out of car. Good customer service too. Totally recommend it.
Loved that they did the oil change while we were in the car and offered cold water upon arrival.
Dont even get out of the truck.Excellent service
Nicest service and fastest oil change I think I have ever gotten! The team at Take 5 oil change on Southmore in Pasadena,Tx were so efficient! I really enjoyed my stop and will be back.
Fast and friendly. Very forthright and informative about vehicle conditions, oil and other fluid levels. Very thorough. Instilling confidence. Best oil service EVER.