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Panhandle Key & Safe
1451 Jenks Ave, Panama City, FL 32401, United States
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Panhandle Key & Safe

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ro
Review №1

This place did a great job for a fair price. Will use them again some day. Keep up the good work.

Ch
Review №2

These guys saved my butt while I was on my honeymoon. Lost my 1 key to my 4runner and they had me back on the road quickly. They recommended an awesome towing also which was super helpful. Thank you so much!

Br
Review №3

I have called 4 times to get access to a safe in my home, each time told Joey, their safe person would call me to schedule and never called. We even had an appointment for yesterday but he never showed. When I called they said their person would call to tell me where I am on their schedule. What a HORRIBLE, disorganized business!!! Do yourself a favor and go to another locksmith!

Ty
Review №4

Some times you may need to wait. But its because there awsome and everone uses them. Have been using them for years and will continue to.

Am
Review №5

Joey was quick and amazing ! The fastest lock smith ever ! I called and within 5 min he was here and another 5 i was in! Awesome will use again! Super nice

Ph
Review №6

Always take care of me always have the key I need and can always program anytime

K
Review №7

It takes someone who knows what they are doing to move a safe and manpower is not easy to find. Love this place

DE
Review №8

Great place to get your keys made. The keys I got made there fit better than my original key.

TH
Review №9

If you need any kind of key,keyfob,lock or anything that envoles a key this is your place . They are super knowledgeable so knowledgeable that when i needed a new master key for my gmc truck and all i had was a warn out key you had to shake to get it to turn over. He was able to make me a new master key just by looking at mine and knowing what cut it was and it works beautifully. These guys know their stuff. I highly recommend.

KC
Review №10

Great customer service here. Fair prices. They were able to make a scooter key that no other place Ive been to even had a blank for. Theyve rekeyed several locks for me and the keys always work. Highly recommend them.

Ge
Review №11

Was able to get extra keys for Our camper trailer way less expensive than other places.I would recommend this place to anyone else.

Jo
Review №12

Great place to get all your security needs !

Ro
Review №13

Called and scheduled to have a safe relocated, waited around all morning and no call no show.

Ba
Review №14

Great place to get keys copied. There usually always busy so early bird gets the key worm

da
Review №15

Its always great, they complete your needs very quickly .Great service

Mi
Review №16

Great store for keys to be made they even program keys they also sell safes excellent and talented staff

Ma
Review №17

Rekeyed my locks in 1/4 of the time it took me with a home kit I had bought. I did half mine myself I wish I had just paid them.to do them all and saved me the headache. Thanks guys and gal! 👍

Sc
Review №18

If you need a key made, and you want it to work, this is the place to go. I will continue to use Panhandle Key & Safe for all my locksmith needs.

TB
Review №19

Great company.Great customer service.They went out of their way to answer my questions and actually called me back 2 times to help me find the correct key lock box.Tony B

Ch
Review №20

Always nice folks.

Jo
Review №21

Friendly, knowledgeable staff. Quality products.

Ll
Review №22

There is a reason (well, MANY) this place had been in business so long!Great customer service, quick quality work, and great prices! THE GO-TO for any lock related issues.

Je
Review №23

Great place to go to get keys made. They are real friendly.

Er
Review №24

They are excellent...hometown people . Low prices .great people

Is
Review №25

Easy place to find on Jenks off 98E in Panama City. Friendly & knowledgeable. I had lost my Master key & I walked with my valet key & another that only opened door & glove box but could not drive with it. I had no appt & within minutes they made me another master key that worked on all. Thank you guys!!

Hu
Review №26

Didnt have someone to service my area but they were kind and happy to refer me elsewhere

Pr
Review №27

Best in Bay County!

Ta
Review №28

Love these guys

Br
Review №29

It took 5 minutes or less. To open my car door.

Li
Review №30

Had the key for an older car we needed

J.
Review №31

Good staff with knowledge

Iv
Review №32

Awesome group of people with great attitudes all that are there have customer friendly attitudes and are willing to sale you a quality gun safe stop in and see them

Da
Review №33

Very efficient quality work

Sh
Review №34

I will never go anywhere else for keys or safes. I immediately felt right at home and none of my questions were treated as dumb (even though they might have been!). Karen and the rest of the crew are top-notch, helpful, friendly, and knowledgeable. Prices are very reasonable, too.

Ar
Review №35

Great customer service great business

St
Review №36

The only place in panama city that makes perfect fit keys with much more stock than any other key place. I always find what I need there.

j-
Review №37

Great place to have a key made or lock fixed only problem here is parking not really big issue but their lot is not that big and some people really dont know how to get out safely.

St
Review №38

Awesome staff! Knowledgeable, Courteous, prompt service.

Ri
Review №39

Im a long-term customer and will continue to be one. Best locksmiths in town and actually had keys for my 54 year old aircraft

Do
Review №40

Good guys. Know their jobs and do it right.Had an opportunity to charge me for a new ignition.but they showed me what was wrong.Honesty...something other places lack

Lo
Review №41

Never had any dealings with them. Dont know.

Ge
Review №42

Called at 3:00 p.m. drove over,waited about 20 minutes, rekeying done less than $20. Prompt and courteous service. They even offered me a water while I waited.

Li
Review №43

I waited for 2 days for them to come out and key 2 locks. They never showed up never called. When I called them the 2nd day they said they were “down a van”. I would never use these people.

Bo
Review №44

Very nice, genuinely friendly, staff very knowledgeable & helpful with my need.

TR
Review №45

One hell of a busy place! But worth the wait, they have it all!

Fa
Review №46

These guy have been and always will be to notch.

Da
Review №47

I needed some keys made and as soon as I walked in the door and stepped to the counter the employees were helping me. Within a matter of a few minutes they made my keys and I paid and I was out the door.

De
Review №48

Best place in Panama City for keys and locks. Very knowledgeable! Family run! Warning: Dont make them come out of the store or it will cost.

Ja
Review №49

The best place for hard to find keys. What a great place. I took my boat door key there as none of the box stores knew anything about the key. These guys took care of it, reasonably priced and the keys work like magic. Finding gems like this still around is a real blessing.

Ja
Review №50

Made me 2 keys for my motorcycle. Great prices and fast service.

Ke
Review №51

Outstanding service and support

Ja
Review №52

If I could give these people 10 stars I would! My experience is way too detailed to go into. I will just like to recognize Joey and Mikes exceptional customer service. They met me after hours and were fantastic. To say that I was in a bind is a severe understatement! Personally I would not even consider dealing with another locksmith in the area. Im not upset with anyone else, but these guys were that outstanding. Thank you Joey & Mike!!

Ho
Review №53

I have received exceptional service today from Michael. He went far beyond his job today to help me with my key. I respect this employee because he made sure my expectations were met. He treated me the way customers are supposed to be treated. Its hard to find good employees like that.I am also impressed with the prices. I have one of those keys that has to be laser cut and talking with people I heard you could easily spend $50 or more. But I walked out of there today spending less than $50. I will definitely recommend people to you guys.

Ri
Review №54

Great service and selection

Ge
Review №55

For 10 or 20 years Ive been getting keys made their locks re keyed there a one stop key and safe location great price great people they know what theyre doing

Jo
Review №56

Excellent service (including rekeying) and amazing selection of padlocks, keys, lock and latch parts, small selection of deadbolts and locksets. They dont have everything, but they try! Service calls available. Closed weekends.

Bo
Review №57

Joe Stansel is awesome. He know locks, keys and safes inside and out.

J
Review №58

This business has served the community for many years. The owner and staff have incredible knowledge, professional and are a pleasure to do business with.

Le
Review №59

Helpful and knowledgeable employee.

Mi
Review №60

Fast, efficient service. Rekeyed locks while I waited.

Le
Review №61

Always helpful

Jo
Review №62

Are they knowledgeable regarding safes? Absolutely.Would I have bought a safe from them if their manager Joey hadnt insulted my intelligence with his attitude?Absolutely.I asked what the largest fire resistant safe was that I could purchase given the dimensions of my house hallways, floor type weight limits, and the reality that two people would need to be able to haul it up three flights of stairs (the spacing buffer for safe hauling equipment up the stairs was one area that I was not knowledgeable, which is why I asked the question and made it clear this is why I was asking). This guy proceeds to waste 30 minutes of my damn time not only explaining things that I clearly already knew but did it while showing me all safes that exceed the weight limits and dimensions that I ALREADY stated were my concern. He did so in a very patronizing manner the entire time. I kept saying yeah, I get that in a progressively irritated tone because I was getting tired of Being A. patronized B. shown products that I clearly couldnt get in my house. I eventually got so frustrated, I just said look, I just need to know what the largest safe is that you guys have that I can reasonably fit in my house given the constraints I gave you. He responds by saying, Just defer to him (points at my husband), he gets it, regardless of the fact that my husband said very little up to this point and I had been the one reiterating I get it. So then the wasting of my time made sense: He wasnt listening to anything I said when I first arrived because clearly there was an assumption I was too stupid to get it in the first place. I wouldnt say it was overt sexism (he didnt say quiet little girl, let the men talk) but my husband and I definitely felt that he was being very condescending to me because I was a woman asking the questions about a purchase I was going to make.To the owner: If the management of your company fails to treat the person making the purchase and asking the questions (regardless of their gender) with respect you will not last long in an economy where there are many other options for safe dealers (online and locally) that deliver a quality product AND provide good service to people regardless of their gender. I suggest hiring new management that better represents your level of interest in the success of your business.

St
Review №63

Friendly, knowledgeable staff. I go out of my way to go here because its worth getting done right the first time.

Cl
Review №64

I do a lot of business with this company. They are always polite and on time!Great company!

Je
Review №65

Needed a key for my car, the guy had to make 6 keys before my older car would accept it. My car is quite cantankerous..and the guy dealt with it professionally.

gl
Review №66

Nice staff that can help with MOST of your lock and key needs.

fr
Review №67

Fast service reasonably priced

Ro
Review №68

Fast and friendly service. Keys were made for me while I waited, very fast. Really happy with them. Thanks again!

Ru
Review №69

Service was fast, prices were reasonable and Travis was very knowledgeable about the products and the options that I had for my locks and safety. I would highly recommend these guys to whoever needs locksmith services in Panama City Beach Florida!

ja
Review №70

The staff was very knowledgeable and . efficient. Waiting time was minimum and price was very reasonable. What else could you ask for. They are 5 star on my keychain

bl
Review №71

Best locksmiths in town, always help me out. Quick and affordable.

Ja
Review №72

Ive used this place on two occasions and I have always received stellar service. It was busy both times I went in there and can understand why since they are very good at what they do. They moved a very heavy safe for us and was impressed in how they did it. Thanks for everything.

Te
Review №73

Great place to get about any key made. we had our RV keys done here

Pa
Review №74

Fast and efficient. Friendly staff always laughing

Ch
Review №75

They were great on making my key set. Will go back for key issues.

Li
Review №76

Great place.. re-did the key and it FINALLY fits all the locks on my RV storage lockers. Super nice people!!

Br
Review №77

Staff is very friendly and straight forward

Wi
Review №78

Best service provider in Bay County. More experienced locksmiths in one building than anywhere else. These guys know about safes, residential and commercial locks. Their automotive experience is the best in the area. Highly recommended .

Ke
Review №79

Awesome! Had the answers, product and service you expect from professionals! This is the 5th time I’ve used them and every time they have met or exceeded my expectations. I’ll be back.

t
Review №80

Very rude people. There was one young guy that seemed nice, but thats because I think he was stoned. Bad attitudes and ridiculous prices. I guess they dont realize there *are* other lock-service places in town.

Ra
Review №81

We had bought a camper and the dealer didnt have the keys to it and didnt seem to care if they got them and the guys here fixed us up with both keys and it took about 20 minutes and they had to make both keys great place to carry all your key problems. I would have given a 10 star if I could.

jo
Review №82

Did an excellent job uses old school machines perfect fit very knowledgeable

An
Review №83

Excellent service! Travis rekeyed our new house and did an awesome job! Great prompt and friendly service!

Sh
Review №84

My son locked himself in his bedroom on Thanksgiving at 630am and this kind gentleman STILL came out and unlocked the door for me! He also fixed the door so that it wouldnt lock ever again! 5 stars!

Je
Review №85

Got here in less than ten minutes and got done in like two minutes. Didn’t charge much either. Great quality service

Sh
Review №86

Locked myself out of the house this morning and no way to get in. Car keys in the house too!. Panhandle Key and Safe arrived quickly, tried to find the easiest solution to break in to my home, and were so reasonably priced. Thank you!!

Da
Review №87

Top notch customer service!

Co
Review №88

No way very rude

Po
Review №89

If zero stars was an option, I would choose that. I had them make two keys for me and neither worked. I called to tell them and was told I was out my money. They dont guarantee their keys work, and if it doesnt, you dont get your money back. Bad attitude. Rip-off.

wa
Review №90

Very good

To
Review №91

Awesome place can program new key fobs lot cheaper than dealership great customer service thanks.

Ho
Review №92

Thanks to Joey and crew for the very professional service provided. You can count on and trust these guys. Highly recommended!!

Br
Review №93

Outstanding customer service

Ja
Review №94

They do decent business but their building is a disaster and customer service is bad at best.

MT
Review №95

Helpful customer service, made my duplicate keys quickly . . . . and they work.Cant ask for more than that !

pa
Review №96

The best place in the world get your keys and your safe these people that work there are awesome theyre compassionate their understanding and they do their job like its supposed to be done they do it in a timely manner they are very understanding and compassionate to your needs

Du
Review №97

Great place to get keys made

Ri
Review №98

Cut the key right the first time. Can rekey locks, open safes and more. Military friendly

Ba
Review №99

Good price and service

Pa
Review №100

Best place to go for keys and safes and friendly people

Information
20 Photos
100 Comments
4.5 Rating
  • Address:1451 Jenks Ave, Panama City, FL 32401, United States
  • Site:http://panhandlekey.com/
  • Phone:+1 850-769-3030
Categories
  • Auto repair shop
  • Locksmith
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
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