If I could give more than 5 stars I would!! We were from out of town and on vacation when our car broke down and they went out of there way to help us and fix our car even though they are always busy they got us fixed up and back on the road as fast as they could. They went out of there way to make sure, knowing we had to drive back home pretty far, that it was also safe in a lot of ways to go the distance. They also saw a bad tire we had and didnt realize so they got a new tire and changed it for us, which I think was a parting gift since we annoyed them so much calling 😂 Wish they were closer to our end because I would bring any vehicle i needed work done on back that I had an issues with for sure. Great people great service great work. I want to thank you all again for everything you did from Florida to Kentucky and back 😊 from the Robinson clan 😊

Look no further for the best shop around. They back their work 100% no questions asked. Awesome service I will never take a transmission to another shop.

Brought in my Audi A4 for a new transmission. I took it to 3 different shops before this one and they all tried to screwed me over but Bill’s Transmission was super honest and the price point was really great. Transmission runs amazing and feels like new. Currently getting a wheel bearing and ball joint replaced and I’m definitely going to keep using them in the future! If you’re worried about what shop you choose to fix your car, you should definitely choose Bill’s. They’ll take care of it for you.

Manager Brandon scheduled my transmission install within day of it arriving at the shop from the reman facility. The install came off without a hitch within the time frame I was quoted, and the price was very fair. Also, Brandon answered all of my questions in a timely fashion. I would recommend Bills Transmission for any transmission work.

Great service! Honest business

Best transmission place in the Northwest Florida, Not only did he take care of my transmission, he’s guys done some other mechanical work for me and they are real good at what they do.another thing I liked about Brandon is he told me a price in the beginning and that is what it was and he lets you know when and how much from the start I highly recommend Bill’s transmission to anyone

Recommended by our regular auto repair shop for work on our 2001 F250 Super Duty after the transmission went out. A rebuild was completed and they did a great job. Transmission performs better than when new. This is the best place in the area for transmission work! Brandon and the team there are really great.

These guys are great! They kept me informed throughout my repair. Very professional and friendly. Much better experience at Bills than at other shops I’ve previously dealt with. My car shifts so much smoother! Very pleased! Definitely recommend them to anyone.

The team they have up there is so amazing. They are the nicest group of guys Ive met in a long time in a business. Brandon is very thoughtful of his customers and his employees, makes for a great leader of this business!

Brandon is very knowledgeable, prices were more than reasonable. Great fast service. We Will be bringing our Cummins back for future work. Highly recommend !

I have always experienced excellent customer Service. They explain the issues and always call to consult with me once they determine the problem. I wouldnt take my vehicles anywhere else in Panama City. It is family owned and operated and they take pride in Customer satisfaction

Reliable and HonestBill and Brandon have been fantastic. I’ve had multiple dealings with them and they’ve always been super helpful and trustworthy. I highly recommend them to anyone.

My 4-runner was making an unusual noise. Brandon took the time to research and found out what was wrong when no one else could figure out the problem. He has also changed my oil on several occasions, and other general maintenance. When I go in, Brandon and his father, Bill are always eager to assist. It is nice doing business with local family owned businesses. I would highly recommend them.

Got my transmission worked on. Still going good. 1yr later. Not bad

Brought a transmission in on a Tuesday. Guy said it would be done the following Monday and they would call. Okay, fine. We get it. Theyre busy and it would take longer than the usually 2-4 days...Monday comes around and no call. Tuesday, no call. Wednesday WE finally call them and they say it is not done, had an issue with getting the parts or something and that it would be done the FOLLOWING MONDAY.Okay.. fine. Fine. Somewhat understandable.Well Monday comes around again, no call. So Tuesday WE call THEM again. Guess What? Still not done and wont be done until THURSDAY. Thats 2 and a half weeks folks!! When we were initially told 6 days.It takes 2-3 days to pull it apart and put back together. We took it up there already out of the truck, all they had to do was take apart and put back together. Ask any mechanic. Even though they were busy, it SHOULD NOT have taken that long. Or they should have told us up front how long it Would be. Would of taken it somewhere else if we had known. We were borrowing someone elses car and husband took off work that day to put the transmission back in the truck but could not because it wasnt done, 2 weeks after we brought it there! Super unprofessional would not recommend.

This is our second time using Bills transmission ( different cars). I brought our old suv in for what I thought was the transmission ( I have zero mechanic training) nope power steering, much cheaper fix. I have never seen a shop do it’s absolute best to save their customers money. As long as their doors are open we will use Bills.

Came in from out of town and my Corvette broke down, I brought it in on a Monday and they had it all patched up by Friday Morning. Shifts smooth and drives like a dream. Thank you everyone at Bills!! Owner and staff were extremely friendly and took care of me! 5 stars with out a doubt

Clutch in jeep was repaired day earlier than expected. Price was within reason. Had jeep back on road 2 weeks and clutch is working great.

Very helpful got me back on the road and at a fair price

They are the best at what they do!!

Ten Stars if I Could! 100% Recommended.I asked a half-dozen locals (friends and family) for there recommendations. Bills was the unanimous response.Keywords: THE BEST, quality work, well run, reasonable cost, experienced techs, friendly, respectful, trusted, confidence, no surprises, etc.Bills Transmission is a locally family owned and operated business (2nd Gen managed, 3rd Gen on the job training). I quickly saw the honesty, care, quality and performance that reflects Pride-of-Ownership.The shop is VERY busy! Make an appointment and get there ON TIME, or early. Waiting area is small - inspections and routine maintenance can be relatively quick. Just remember, automatic transmissions are complex, bordering on magical! Even for experts, like those at Bills, quality work takes time and money.

The customer service was great., and Bill was extremely thorough with the work at hand. Thank you SIR. For a perfect job!!!

Honest, expert mechanics. Brought my BMW in and they did a thorough check. Spent a lot of their time. Diagnosed an engine problem and charged me nothing. I offered to pay something but they refused. Recommend highly.

Awesome experience very happy customer😀 after trans rebuilt car shifted like new 👍👍

Took my vehicle in to Bills Transmission in Panama City, Florida and asked them to have a look at it because it was making a very loud noise from the rear end. I had already had a diagnosis performed at another shop, who recommended that I take it to Bills. I knew that my pinion and bearing needed to be replaced. After a couple of days of not hearing from them, I finally called and the person on the phone informed me that indeed my pinion and bearing was bad, but that I also needed to replace or rebuild the rear end, because if they just replaced the bearing, the noise would not go away. I agreed to have them rebuild the rear end instead of replacing the entire rear end with a used one. It took them about a week to repair, and with no communication aside from me calling them to get an update on when the repairs may be complete. After paying them $1800 for the repair, 2 months later, the noise is back and as loud as ever. It was a little noisy the day we picked it up, but not as bad as previously. After only 2 months I am dealing with the same exact loud noise as before, and I am not about to pay them another $1800! Bills came highly recommended from many people that I talked to in Bay County, but I am not the least bit impressed.

These guys stay busy and they are quick and friendly, they took my truck rebuilt the transmission and fixed all issues with out question. I highly recommend.

Very knowledgeable, courteous and professional.

Fixed my problem with my parking pawl being broken. Would say no surprises but it ended up being a little less than originally quoted! They are very busy but Ill definitely bring it back if I have any problems occur and wait my turn!. Good customer service through the phone as well.

Good shop. Broke down in Baton Rogue, and fix my transmission quick . They got on my way to Florida.

I decided not to take my transmission work to this location. Reason being I can confirm that the other reviewers report of indifferent and somewhat surly attitude of the owners (his son I think) is true. When you go in they appear to be very busy and when I have driven by they have been busy. I think this is translating into an attitude of We dont really need your business and we have so much business we really dont care if you use us or not. They really didnt seem to care if I gave them the work or not, they were indifferent..... this naturally moves to the next step... that is - We dont care if you are satisfied or not as we already have so much business. I didnt give them the work and went elsewhere. Eventually this type of customer care will backfire on them... not yet though... not enough competition in the area.

These guys are top notch. My transmission went out while I was on vacation from ohio. I took my truck to bills on Tuesday and told them my situation and that I was leaving Saturday. They stayed in communication with me on the issues and rebuilt my transmission with a new computer and external cooler and had it back to me Friday night. Drove back home Saturday with zero issues. Thanks guys I appreciate your great service.

Able to give me some trouble codes. Very nice and helpful. Said I needed to leave it to check electrical.

I dont know they working on it

5 stars isnt enogh i rate them a 10. I got my truck back yesterday and it drives so great. So happy to have a good running vehicle again. Thank you guys. Brandon always takes care of us we will always let them work on our stuff. If something happens he always takes care of it like he said he would. They keep there word and we are always satisfied with their work. :) thanks again

They took over a week to give me an estimate. I authorized the work, but it took 5 days longer than they told me it would. No one would ever call me and update me on anything. After it was finally fixed, I go into to pick up my car, they gave me a price that was $111.00 higher than what the owner told me it would be (in his words, This price is firm). Then, the guy Brandon at the front desk was so RUDE. I was giving him over $2,000 and he acted like I spat in his face. He never once thanked me for my business nor apologized for the misquote, nor the delay in the repair. And to boot, I drive off and my speedomoter isnt working. They never hooked the cable back up. My exhaust has also been backfiring, as they took it off and didnt weld it back properly. DO NOT TAKE YOUR VEHICLE HERE. They are unappreciative, rude and unprofessional.

They stand by their work. I highly recommend!

Great service quick turnaround on my transmission and torque converter. No more problems. October 2014 thanks.

Very friendly good people dont know about price or work ethic yet need to pick up gearbox

Real good service polite friendly folks

All ways do a good job

Wonderful people to do business with they do great work and stand behind it

Fair and honest work and pricing

I personally felt like the transmission was shot on my truck...Bills came highly recommended and diagnosed the trouble and saved me a ton of $$$. He could have gone with my thought and replaced the tranission but instead, was honest and repaired only what it required. Thanks Bill and Team

A little pricey higher than most but good job done

Had to take it b.c. ack and gad to take it to get adjusted

Bad bad had my truck in to be fixed.(transmission). 5 times for the same problem. Still not fixed. They just rigged it up till the warranty was up. Should have went elsewhere.

Good place to do business.

Great for transmission work...

Always great customer service.

Best shop in town

Professional

Too expensive

Great work

This place is to high priced

Service

Good service

Terrible service and car stills has the same problems even know they fixed it after five days of sitting there and not giving me updates on it and me having to call them just to find out anything and sometimes the person who answered didnt even know what car I was talking about and said just call tomorrow morning this place is a nightmare