Quick response to calls. Parts came sooner than I expected. Professional in every way. Will definitely call again for any repairs o need.

My Samsung freezer had quit making ice. Thomas arrived early, which was great. Turns out it just needed to be rebooted. After unplugging it, then plugging it back in, he made sure that the icemaker was filling up with water. While he and his new technician were there, they went ahead and vacuumed up the coils. Glad it wasnt serious; but Ill be calling them if it, or any other appliance, have issues.

Quick response time, gave a fair quote, very professional when technicians arrived on site, completed task in the time they stated.

Fast service at a reasonable rate, would defiantly recommend and use again.

Very knowledgable, friendly and fast. Highly recommend.

Very quick to respond! Professional! Will defiantly use again

The Mr. Appliance team was great to work with. Repaired my washer in a timely manner and there was no hassle. I would recommend them to anyone needing appliance repair!

Mr. Appliance is a great local repair service. Always prompt to respond. Very pleasant & courteous. Most importantly they know what they’re doing. You’re not going to get the run around, you can trust Mr. Appliance.

Very professional and safe during these Covid-times. Wore shoe cover and mask while keeping a safe distance during transaction.

Guys were very professional and courteous. In all it cost around 300 bucks to have the fan motor replaced. They spent a total of an hour for 2 visits, found the part online for about 60 bucks. Needless to say they are very high considering a global pandemic and people are struggling to pay bills but I get it. Theres not many in the area who work on appliances.

They were great. Randall had the problem fixed in less than an hour and everything is working fine! First time Ive ever needed a fridge repair; but if I ever need them for any of the above, I will be calling them!. Great service.

Extremely nice! Very prompt.

I highly recommend Mr Appliance for any appliance repairs. They have successfully, quickly & relatively inexpensively repaired my fridge, stove, & dryer at different times over the last year. I’m glad we have such a pain free service in Owensboro.

The service was very friendly and they had to order a new ice maker, they were quick to know what the problem was and got the ice maker ordered and came right out and put it in ad soon as it come in!! Great job!! That’s!! will use again!

I have calledMr Appliance to work on my refrigerator 3 or 4 times.After listening to what is going on Ms Leigh Anne goes thru the book looking for an open appointment . When it gets close to your appointment she sends a picture of the person that will be coming to work on your Appliance. They are friendly and professional.

Randy was refreshingly very experienced with servicing Samsung appliances and refrigerators in general. He was very friendly and explained everything he was doing very well. Fantastic service, we will use Mr. Appliance even if we are not in warranty.

Randy is absolutely THE best technician period! On time, courteous, professional. I highly recommend Mr. Appliance of Owensboro to any and all in need of appliance repair.

Quick Service, very professional! Definitely would use again and recommend!

UPDATE TO ORIGINAL REVIEW: I can give 5 stars now. 😊 The faulty replacement part was replaced the next day and my husband and I are 100% satisfied with Mr. Appliance’s service.I would give 5 stars but, through no fault of our repairman, the replacement part for our Whirlpool refrigerator/freezer was faulty from its manufacturer and must therefore be reordered—thus delaying completion of repair. When the job is finished to our satisfaction, I will give Mr. Appliance 5 stars. I will call Mr. Appliance for future repair work.

Great customer service. Diagnosed the problem quickly, replaced the part,a stopped the leakage. Definitely recommend for appliance repairs. Will use again if needed.

The service was wonderful! The tech was able to diagnose the problem with our microwave and our dishwasher. Not only that, he was extremely conscious of ensuring that there was no mess left behind.My daughter (3 years old) kept asking him questions and he was extremely polite and offered to explain what he was doing.I only wish other contractors in our area took lessons from these folks! We will be repeat customers and will be referring our friends to you!

I appreciate that she took the time to explain the process and the costs related to the repair. The repairman was on time and very courteous. He had covers for his shoes so not to track our floors with dirt. We will use them for our next appliance repair.

The technician was very friendly and knowledgeable about my appliance and knew what was wrong with it right away. He ordered the parts and had it fixed in less than a week. Randy is a great technician and a credit to to Mr.appliance. I would recommend them highly recommended them high

Randy was able to come out the day we called to take a look at our dishwasher. He was thorough and knowledgable and fixed our dishwasher in just a few minutes. The job was kept clean and he was so kind. Would definitely recommend this company!

Great service!!

Diagnose my issue quickly, ordered my parts that were needed, reschedule to come back and repair.Follow up repair took 30 mins.Very professional, highly recommendWill be calling back.

Randy has come to service different appliances in our home and is always knowledgeable, professional, friendly, and conscientious. Would definitely recommend.

I’m so glad I called Mr. Appliance of Owensboro! Not only was the repairman friendly and professional, he also fixed my oven in less than an hour! Wow! He was careful and meticulous with his work while also being very clean and tidy- even wearing shoe protectors and using floor mats! I highly recommend Mr. Appliance of Owensboro for all your appliance needs!

Very prompt and on time. Nice to get a text with the picture of the service rep. Randall was very knowledgeable and made the repairs in a reasonable time

Professional and on time from first phone call to repair completion. Would highly recommend Randy and the whole team!

Had a very good experience with this business! Prompt and professional, I received same day service. My technician, Tom, is a really nice guy and knows what hes doing. He fixed my dryer within 30 minutes. I would have had a hard time fixing it myself. The pricing is honest, and this business can be trusted to not take advantage of anyone. Highly recommend, and I will definitely be using them for future issues. Thanks, again.

Tom came out and did excellent job on getting our washer back online. He even made sure to stay for a full wash to make sure it didn’t encounter any issues. Highly recommend his services!!!

Mr. Appliance came in a very timely manner. In fact, he called and was able to move up my appointment time. This is the second time that I have called him to service one of my appliances. He is very professional and knowledgeable. I would highly recommend Mr. Appliance of Owensboro.

They saved me $2000 from having to buy a new fridge! Very affordable and great service!

Great service. Randy came and diagnosed the problem ordered the parts and returned to fix the issue. Very polite and answered all my questions

Tom did great work! He got my washer back to working in no time! Thank you so much!!!

Very knowledgeable. Repair was done quickly. I appreciated being texted about who my technician was and when he would arrive.

On time, professional, knowelagable, clean, fixed it right the first time. Explained all our options first!

Great service

We had a wonderful experience with Mr Appliance. They were friendly and timely. They are knowledgeable and honest about what they are doing. I will definitely call them again in the future!

We had a great experience with Mr. Appliance. They were prompt and thorough, and our technician - Tom Johnson - listened well to my concerns with our oven and fixed the problem. He then checked over his work and ensured me everything was fixed! He kept everything orderly, clean and professional.

Mr. Appliance was very kind and courteous. He was able to come before the appointment time which was wonderful. He was timely in the assessment of the issue and with the overall repair. Mr. Appliance has has been to our rescue twice in the past 6 months and would highly recommend him to friends and neighbors for his expertise and honesty.

Will definitely use Mr. Appliance again.

Very satisfied with work and professionalism. Randy did a great job.

Was able to service my dryer the next day after my call...didnt give me a window for my service but a time (I hate 8hr windows). Was not just here on time but called about 35mins before my appointment to ask if it was ok if you come now... the problem was taken care of rather quickly!!!NOW THATS SERVICE!!! Will strongly recommend you to others that want prompt quality service!!!

The repairman arrived at the expected time. He diagnosed the problem quickly and made the correct repair the first time.

Technicians were knowledgeable and very personable...

I had great service, highly recommend.

The service technician who came to my home was polite and courteous. Tom got my refrigerator going again. Even though they didnt have the proper part in Owensboro, he asked his father-in-law to pick it up in Evansville for me. Saveed a lot of money compared to buy a new one. Thanks Tom.

I was SUPER pleased with the service! Prompt and professional! Excellent work!

They provided excellent communication leading up to our appointment and the technician was prompt and thorough.

Awesome job! I’ve found my permanent appliance repair guy!

They cant or will not do what they advertise.

My technician was courteous, knowledgeable, professional and very kind.

Very courteous and found out the problem with my dryer within a minute. Quoted price and repaired dryer. Very professional.

Very professional and on time