This is not the place to go if you need your car by particular hour of the day. Theyre first come first served, so your best bet is to come early in the morning and plan to pick up the car whenever its ready.That said, theyre friendly, professional, and fair. Would highly recommend. They wont try to oversell you and they wont charge you more than is reasonable. Ill definitely be back.

Dean was so friendly and fixed my car same day! I’ve been to two other Bucky locations and I will only come back to federal way! There was no hassle and I was in and out fast!

Dean helped me out a few weeks ago when my car broke down on the side of the highway. As a young female, car repair shops can be scary, and I admittedly worry about being taken advantage of. Dean was honest and I felt his advice was looking after my best interests. I am grateful for his service and felt I could trust him. Thanks Dean!

Car drove smoother and sturdy after their care. Had to have them slow down to listen to my input (they were busy) which helpedproblem solve and return car to me faster.

Great staff. Dean is so helpful Ive taken my last 4 cars to him!

Personable service and did the work requested at a fair price. Got me in next day and completed the brakes and oil change same day. Id rather work with a competent small business than a national chain every time.

The 4 is for there always busy. You usually have a long wait. They didnt charge me for a diagnostic test. They couldnt fix it. I had to take it to the dealer. So they said no charge. They were honest and fair.

Shop manager Dean great guy, brought my wifes car in on short notice for full exhaust replacement... not only was the job done fast and very affordable he also fixed the intake hose that was missing free of charge.. thanks bro... but also did last minute emergency water pump and belt replacement for my moms car the very next day... two thumbs way up guys...

This shop is run by the most compassionate and professional guys around. Fast, efficient repairs and honest. I can’t express how much I appreciate their help getting my daughters van running. This is my forever shop!!! Thank you Dean for being so helpful. You really saved the day.

Good techs and great customer service. Highly recommend them.

Had a hole in my upper radiator hose and they fixed it for me fast and only $54.00. Dean, Ed and Todd rock!!!!

My husband and I bring are cars here all the time never had any problems with the customer service or the work done on or cars .

Great price for fixing the car, and finished fixing the car in a timely manner.

Dean has always been amazing to work with. Hes honest and willing to support the customer anyway possible.

I used them for repairs on several of my vehicles and didn’t have any issues in the past. But had very bad experiences with them recently. I feel extremely taken advantage of. They did repairs on my car when they suspected it had a cracked engine block and didn’t tell me before I did the repairs. I would have never waisted the money I did if they were honest and upfront. They also have deceptive advertising. The website says free towing and fee diagnostic. NOT TRUE. I’m disappointed by the dishonesty.

They always look over the vehicle & explain if its a good ideal to repair the Car.I move to Seattle & always know I can Trust Bucky on 319th Pacific Hwy .Thank You

Received 100% excellent customer service!!

Its my auto place very friendly keep their word.Guide you accordingly.

This is the worst place they broke my brother car and they dont care about it also unprofessional Doesnt know what they are doing

Experience was excellent I will never take my car anywhere else very polite very honest very respectful people excellence

I love the gr8 work and prices here at Buckys. Special thanks to Dean, Ed & the crew

I had a wonderful experience at Bucky’s in Federal Way! Dean was incredibly honest, kind, timely and helpful.For all our future auto needs will be coming back here! Thank you Dean!

Dean and crew are all good mechanics full of knowledge with great prices

Went in on Tuesday for a diagnostics didn’t realize they needed my car keys and to leave it for the day, but I wasn’t ready(needed my car later that day for work) the guy being the counter says we aren’t gunna look at the car if you’re that protective(he mis interpreted what I was saying) I tell him that’s not an issue that I just needed my car for the day, he tells me to come back today (Wednesday at 9) so Today wasted my time going down there because anytime I get tiers, oil change etc I take pictures of my car, and for that reason when I walked in he asked that the red car was mine and that they refuse to look at it cause i covered my end by taking picture of my car with no damage... wouldn’t want to give my car to anyone if they don’t want documentation, shady as all can be.

Dean the manager is not only knowledgeable, but friendly and caring (something not associated with auto service shops). I trust him completely.

Dean and his crew always takes great care of my automotive needs and repairs. Fair and honest work. I always take my vehicles to this shop

Great Service, comparable prices

Very professional and honest!

Great work and quick Im happy with the work done.

Great and honest people. Highly Recommend for everything. Thanks again Dean!

I dont recommend very unprofessionalThey charge me for nothing and they didnt fix my car even I told them what was the issue they made me tow my car to an auto electrician I ended paying 1600$ total also they broke my set and lie that it wasnt them its wast of time and money be careful dont give them your car

Quick and easy. Problem was diagnosed and an estimate written within 30 min.

I have been taking multiple vehicles here since 1999. Dean has always been honest and does great work, had to have my radiator fixed today on my Subaru Outback and they had my car all fixed up in just under two hours.

Dean the owner is a very honest man. Ive never been to a mechanic shop where the bill was less than they quoted me. I always get great service.

This is the worst place unprofessional and doesnt take care of the care my car is all scratched and not fixed on top I got charged scamming people

I love that they have Americas Best financial makes it so much easier to get what you need done and fast!

This is the cleanest most professional trustworthy and reliable Buckys in this area. Thank you Dean for making it super easy.Suzy

Great service and didnt need an appointment, got me in and out in an hour... Great people. Thanks guys

Great job, no pressure to get more work done on my car. I will be a repeat customer!

Update: They reduced the cost to the original quote. They did a great job taking care of us and making things right. Appreciate it!Took in my truck from my cousin. Never contacted me the owner, started work on the brakes for the front stating all of it needed to be replaced. Next thing you know the spindle, bearing and rear brakes need to be done. $790 quote goes to $2000. Still no one calls me to authorize the work, they just do it, no signature nothing. I just had the brakes fully replaced less than 2 years ago, and had recently inspected my front and rear in preparation for suspension work I was going to do. I would not have authorized $2000 worth of work when I am very inclined to do my own work, especially on a $700 truck. Called and talked to Ed, he lied to me about trying to contact me, lied to me about the drum shoes, lied to me about the paperwork, lied to me about the spindle (said it cant be found new, found it on Google in like 30s), and told me he couldnt help me.Terrible shop that doesnt follow the law or even respectful procedures like contacting the owner. They just wanted to jack up the costs and earn some more before the year ends. I priced everything it would have cost $756+tax and 8 hours of work. The trucks been in the shop for almost 4 days. Incredible incompetence.

My radiator cracked and every shop I called quoted me $500-$600 just to change it out. Buckys did it for $149 and I was in and out in a little over an hour or so. Great work. Honest and reliable.

A group of hard working guys, friendly and fast. I liket the service..

Nice good stuff

Took great care of my car. Job well done!

Fast, fixed my car the same day I dropped it off. Great pricing too. Thank you!!!

One of the few remaining auto repair shops that puts customer satisfaction before everything else. From the meeting you walk in, there’s a difference in ambience, treatment, attitude, and mechanical handling. The team doesn’t value money like other places. They worked on my car and my problem which no one else would fix. For the location, the security of your car is also guaranteed! Thanks for the flex pipe!

Told them what I wanted they checked for me saved me some money

Helped me out even when they were busy ✌😎🍻

Google loves prompting you for reviews on places you went to so long ago, it probably changed ownership by now. So, one experience of one visit, 5 years ago. Im sure youve either gotten better, worse, or remained unchanged since then. Dont let social media drive you insane.

I have taken all my vehicles here for over 10 years. I used to work with Tony who was the best mechanic I have ever met and even more amazing with people. Tony has left but now Dean handles all my jobs. He is just as knowledgeable and courteous and he always give me the truth. I dont want to have my mechanic cut corners with my vehicles. I want exactly what needs to be fixed at a fare price. These guys have always treated me right! PS, those who wrote bad reviews because the shop is busy.... theres a reason for that, when your the best everyone wants your service.

As a woman you frequently get taken for a ride with mechanics, most women dont know much about the cars so people take advantage. Dean is patient and kind and explains everything to you. He really takes the time to make you understand whats what with your car. the prices are very fair and when he doesnt have access to your part he does what he can to make you happy. I wont take my car anywhere elseThe road crew near my home did such a pisspoor job on the road that it really tore up my car, they were super helpful and super descriptive explaining what happened to the car and kept calling and explaining every step and what itd cost. They were happy to write an explanation of what happened with my car so I can be reimbursed for the damages to my car.Oh and expect to come in when they open and expect to wait. They are simply the best and everyone knows it! Seriously worth the wait!

Always treated me right, and made my vehicle run terrific!Theyre especially decent about online specials - they never require me to print out the coupons.I had an issue with my headlight that kept being a problem after multiple visits at the dealership service center over more than a year. One visit to Buckys and its fixed - the guy just shrugged like it was nothing!I take my cars here for all their regular maintenance and repairs now :-)They are also consistently the cheapest oil change in town!

Good Customer Service. Honest

Theyve been around for years!!!

They did an incredible job. Very speedy and kind. The employees that worked here went above and beyond to make my experience wonderful. In case of any car troubles, this is the place to go to for help .

Dean and his team always look out for me.

Two cars have been brought here both had blown engines second car just needdd a new radiator

Rude staff, go somewhere else.

Great sevice

Dean helped me. He is fantastic! I will definitely be coming back in the future. Super friendly and helpful.

Dean the manager was fantastic, we took our truck in for AC work and they let us know very quickly that we needed to go to a dealership. They didnt screw us around and they didnt charge us anything. Wonderful place I highly recommend it.

Buckys is incredibly lucky to have scored a talent and professional such as Dean!We have been taking our cars to Dean and his team for years, many, many years, and for Good reason!Dean and his team, from Walts to now Buckys, are reliable, honest, customer service focused, decent and personable, and genuine good people who work hard, and go above and beyond what their job requires.This is not a review based on Buckys, I honestly dont know what an average Buckys visit would be like... no idea.I only know what an exceptional Buckys visit is, because that is all Dean and his team deliver.Exceptional customer service, down to earth interactions, honest and reliable service, simply the best automotive service you will find in the 253/206 area.Mahalo nui loa!From the loudest custom Mini exhaust in the PNW, countless oil changes, numerous check engine light diagnoses, talking story about Haleiwa Town, and most recently removing a rock wedged in the Hondas brakes, Dean and his team are simply the best! There is no equal in customer service and genuine care in auto repair and maintenance in the Seattle area!

Great place. Was driving around just seeing if any place was open or had to to quickly throw on a couple mufflers I got and I stopped in and within 5min someone took my car in and started working on it. Took about total time of 45 to get it done. Thats fast for no appointment and doing a little custom work.

New to the area. My hybrid undercarriage has a protective mat used to make it more streamline and protect the car. Tuesday mine was dragging. I saw the Complete Auto Repair. I pulled in and Dean the manger asked me to leave it. I had deadlines and phone call to make. They worked my car in and called when they were done. Great service!! Good company. :-). Ask for Dean, he will hook you up. :-)

Great staff, great rate and honest service. I will only go to them. I have caught to many other places trying to scam me, honesty is so important! Plus they have excellent customer interaction, which is really nice!

Called and just wanted a round about figure for replacing a brake caliber. The guy offered no explanation of if it’s this or that and could be about this much etc...nothing but you have to come in. You work on enough cars that they know a round about figure for every situation. Just like an oil change for particular cars we all know a round about figure, or alternators etc.. called Pep boys and they were like $130, even if it’s more $$ I’m going in still. Buckys for sure won’t get my business now.

I absolutely love them! Great friendly staff, fast and reasonable prices. I wouldn’t take my cars anywhere else.

Great service

I would definitely recommend this place! While passing through town, my engine started to overheat and I called Bucky’s to see if they had any availability to check out my car and they took me right in. They were honest with me about what was going on, didn’t try to sell me anything and didn’t accept any of my money for the diagnostic tests. Very friendly and knowledgeable staff!

I honestly am not sure why Im giving this to Stars other than the fact that they were polite and courteous. I brought in my Audi which I called ahead of time and told me that they could inspect I dropped it off at 9 in the morning or 8:30 at noon I still havent heard back so I called them and they told me oh we tried to call you the car has been sitting here we didnt expect it because it has an aftermarket radio which could fryer systems I have never heard of this and this is the third time Ive had issues with this place. Find another mechanic shop

Knows their stuff!!

Fully satisfied with the results of the work done. They really helped me fix all the issues with my car 👍

Waited on hold for about 6mins listening to the whole conversation that someone was having with a customer ring him up kept talking to him still didnt pick up the phone to answer the one question that I had to ask very upsetting. Customer service.!

It was great dean was very helpful and got my truck in I a timely manner I like that was able to just come in without an appt Im am always so busy that Its hard for me to make an appt and keep it because of my work schedule it was perfect I dropped off my truck and I had a dentist appt across the street

Went in because I failed emissions. Dean is great at making you feel valued even though he is obviously consistantly slammed. It will usually be a couple hours but worth knowing you arent getting screwed

Very very good place to go..my first time going there,cheap fast and friendly..Thanks Dean

I brought my SUV in for right rear bearing replace, but they replaced the front right. Charged me almost $800.00. They messed my dashboard sensor lights, totally blacked out. Had to have Dealership reset. The bearing loud noises still occurred. Costed me $400.00 for dealership reset dashboard lights. It was terrible experience at this Bucky’s auto shop. Watch out! 😡😡😡😡😡👎👎👎👎👎

Good people their but they take a while for oil changes and to look at your car. I think they should start an appointment schedule

Great crew. They helped me out last minute with emissions issue on my silverado so I could get tabs. Thanks guys!

If I could give 0 stars I would. They gave me unclear explanations of what was wrong with my vehical. Then made a rash diagnosis to the warranty company before being completely sure of cause of the problem. Which gave the warranty company reason to question covering the cost of my repairs. I would not have given a bad review If I had not went directly to another repair shop that quickly identified the cause without any cost to me. So I paid buckys 69.99 for nothing. I ended up going to a local respected shop with a 5 star review.

Thank-You again to Dean and his crew down at Buckys. Keeping our vehicles going.

Great customer service. They were upfont and honest, also was willing to work with the budget I had to ensure the safty of the vehicle. Would recommend

Not sure what to say about this one... when my van started having intake problems two years ago, Tony and company took very good care of me. I had a vacation coming up, and I was assured that my 1100 mile round trip would be no problem... and it wasnt.However, when other problems occurred almost a year later, I received very different treatment. Not only did the work (Problems with the intake which they had replaced a year previously) cost a ridiculous amount, but I had to go back twice to get the problem fixed... and the second time, my 11 year old son told the mechanic what the problem was. No intake codes trip on the diagnostic, the mechanic replied. Doesnt matter, my son assured him, The diagnostic tool doesnt take the place of getting under the hood and checking it out. My son was right - the mechanic was flustered - and the boss tried to charge me for the second repair. Well eat the labor, but youre going to have to pay for the second repair, he said. And then I was told that even when the repair was done, he wouldnt use the van for much besides driving around the city. Needless to say, I was aggressively unimpressed.Theres been a big sign on the front of the store for a couple of months now, announcing that Tony is Back. I know a lot of people who swear by him personally - maybe he makes all the difference. I hope so.

Now I know where to take my escalade..they know what they doing..buckys is very lucky to have a Hawaiian guy (shine head) lol...he know very well wat hes doing..good boys

Car stopped across the street. I managed to get it started and over to Buckys. They took great care of me and my car (Anna) and price was cheap too!

Good work,right price

After taking my vehicle to Buckys FW for multiple repairs, I am now a true believer in outstanding services.The Team of professionals took great care of my ride in a short amount of time and the price was way less than what I expected.Thanks Team Buckys! Keep up the great work.

Go here if you want to get scammed. My muffler was making noise so they put my vehicle on a lift and 30 minutes later informed me It was difficult to pinpoint the problem, but the inside of my muffler was corroded and if I kept driving it could shake loose and clog the exhaust. Repair would require new muffler, pipe, and welding (which they would do no charge!). I looked underneath at home, and problem was an aluminum heat shield that had come loose and was very obviously resting on top of the muffler and rattling. 3 fender washers ($3) and 20 minutes later problem is solved.They do have clean and classy bathrooms.

Great employees! Awesome service!

Went in on Tuesday for an oil change. Said they were way behind. was told to return on Saturday morning at 8am. showed up at 750am and was told there was no way I was going to get an oil change. Woman actually said I dont know why we even do oil changes, we dont make any money. I would not recommend going there.

Dean always takes really good care of me...

I just called these guys, they wouldn’t even give me a price for the labor, I already have my own parts but he kept giving me the runaround about how this might happen that might happen all I wanted to know was the per hour charge and he wouldn’t even tell me that’s a bad sign crooked people, no wonder there’s so many auto shops if there is just one truly honest auto shop they would take all the business but everyone’s going to be a thief these days so it’s business as usual let’s all steal from each other and make this world a crappy place

I do not recommend this business and I am giving it zero stars. One word: predators, both - at this location and in their corporate office. Besides nefarious business practices they take advantage of female customers by conning them into purchasing unnecessary services. Their low standing with BBB is well deserved, but obviously it doesnt faze them. Thankfully there are other routes to take for abused consumers, such as WA State AG/Consumer Protection and the court of law.

My local place for car service, muffler, etc. These guys are reliable and know what theyre doing.

Needed an alternator replaced on a 97 Camry, thought Buckys was the place to go! But...100% markup on a part is absolutely uncalled for, exact part number from Carquest was $150 cheaper. Will never return. Expect robbery if you decide to venture these waters.

Dean and the others are honest, trustworthy and fair.

From past experience they lent my friend a tool for no cost we got to fix his car bring the tool back and said our thanks to the shop. These guys are probably the nicest shop I’ve ever been to when I was younger witch is why I am giving them a 5 Star. I’ve had no services done from them though and haven’t visited recently but I would trust these guys over discount tire at the super Wal-Mart. They won’t even measure to check if there doing the right thing.

Best costumer service, they had me in & out of there with no problems. Very satisfied with the work that they did on my Honda.

New brakes. Get a written quote.

Bad place to take your car to especially the one in federal way by the 7 -11 store. Always looking for ways to RIP you off.The one in fife is way better, dont know why l use this place. Never been back