Their communication skills were effective and they came prepared for the task being accomplished. They were quick to provide explanations and answer any questions regarding the task which is very commendable. Would highly recommend.

As always, Rob was professional and personable!Setting up the appointment was easy. The lady I spoke to was polite and professional. The call prior to Rob arriving was a reminder as well as safety heads up.

We at Panther Creek Baptist Church absolutely LOVE Comfort Design! We use them for all our new installation and repair work. They don’t just respond - they respond with an awesome attitude determined to provide us with quality product and excellent service. Their prices are affordable and their presence is always pleasant. Whenever they have responded, they have always left with all issues being completely resolved. . We can’t say enough good things things about them and it is a pleasure to recommend them for all your heating and cooling needs.

My AC went out and I called several places that told me that they couldnt get anyone to me until the next afternoon. The temperature was already over 88° and climbing when I called Comfort Design. They had two techs already out on calls. Kim, who is the receptionist, told me she would do her best to get a technician to me asap if they had no trouble with the other customers they were with. Within a half an hour Kim called back and said she had a tech in the area and she would send him. He arrived and within 30 to 45 minutes he had my air going. He even gave me some pointers to help my ac unit work better. This is the second time in eight years I have used these folks and they are, in my opinion, a very good group of people. Professional, proficient, and the pricing is fair and reasonable. My technician Robert was excellent. My thanks to them for their quick solution to an otherwise uncomfortable situation. They will be my number one business to call with my heating and air concerns.

Our furnace had an issue during an ice/big snow event. Robert came and provided excellent service! Had our parts in stock and we were up and running in a little over an hour!

The Comfort Design technicians showed up at my house when they said they would . They left the work area clean each time they left at the end of the day. They made sure we were satisfied with everything they did. They pay attention to details of their work and always did everything like they said they would. You don’t have to worry about the quality of their work or the quality of their products.

Rob was prompt and very accommodating. He worked efficiently and was courteous and informative. Comfort Design is a great company and we are always satisfied with their workmanship, communication, and consideration. We highly recommend them to all.

My air stopped working. It’s an older unit but I have always had it serviced twice a year. I called the morning after it stopped cooling, someone was here in just a few hours. Checked first, told me what the problem was and my options, very courteous, got it going. Now I’m once again in comfort. Thank you.

The company personally was very good at answering all the questions I had, they kept on working each one doing their job. The company as a whole is a very outstanding company and the personal are super to work with.The technician was very professional about doing his job checking and cleaning the a/c unit. I will be using this company again on checking and any repairs need for the a/c or heating unit I have & telling anyone who needs a great a/c or heating company to do some work done to call this company. Thanks for the great work done there.

Capacitor on AC unit went out. Replaced. Had winter check up on heating unit preformed at this time also. Great service

Excellent service as always from Comfort Design.. I’ve been loyal to Dennis since he started his company and would recommend them without reservation....James Carothers..

Last year 2019, I had them install a new system... it was okay.Recently, when they came to service another AC, after 4 hours- it was worse and totally NOT WORKING at all! How do you go from working pretty well... hoping it needs freon to ONLY BLOWING HOT AIR.

My AC stopped working late in the afternoon, gave them a call and they had someone out first thing in the morning to fix it. The repair man introduced himself and asked questions about what I had noticed. Right away he went to work and uncovered my capacitor had gone bad. Replaced and ensured everything worked.

Picked up an $11 dollar cap and my 5 ton is cooling again. Highly recommend!!

The service technician was professional and answered all of my questions. He was thorough and cleaned up after himself. The only thing I was not happy about was the $30 travel charge for a job 5 miles from the office.

We purchased a new air and furnace Trane system and they were great in getting it installed. I reccomend Comfort Design to anyone

Great Service Fair price

Excellent professional service at a reasonable price!

20+ years a customer with a new install in Feb 2019. Great company with a very capable and knowledgeable staff. Prompt and courteous service when you are in need.

Great job very friendly and professional

Great people. Quick Service. Reliable.

Purchased a Trane Heater/AC unit. Owner and staff will bend over backwards to make you happy.

Professional and knowledgeable.

Called for AC repair but was told you do not go across the river. Your description says that you service surrounding areas, is 10 minutes outside of Owensboro not a surrounding area just because its across the river?

Always very prompt and professional.