Staff was on spot taking our orders and others orders. That crew needs to be recognized.

Please do not choose this company when I tried to make a payment (granted it wasnt the full amount which I was going to finish the bill in the next couple of days on payday) they refused my payment and told me that if I dont make the full payment they were going to repossess my car even though I told them I was going to make the full payment by the end of the week. they were extremely rude and they said that they will be glad to take my entire paycheck with wage garnishments. I tried to be reasonable and polite with them, if I was just going to ignore them and let my account go to default, why would I call to try and make payments.This is 2020 the year of layoffs and COVID-19. They said that because of COVID-19 they are hear for you and they will help out, DO NOT BELIEVE THIER BULL, THEY WILL ROB YOU BLIND!

This company doesnt know the first thing about customer service.

If you have other options please use them verses using this company!!!! Here it is April of 2020 and they have added additional charges of 60.00 to my car payment bc they said I had 2 return payments one back in October of 2019 and one in December of 2019! If I had return payments they why werent they on the prior billing? When I asked to have them waived the rep said thats against our policy ....the dates that she provided me with the return payments didnt match with what the supervisor said....she told me Feb and Jan.....smh these charges randomly appeared when I started paying more towards my principal to get my car paid off!!! They will get their money one way or another.....!!!

Many things...Customer service is non existent. You are never able to actually speak with someone. It is always a recorded service, leave a message and we will call you back but they never do. Second, we had a accident, the car was totaled. Insurance sent Feb 21 for payoff, as of April 1st no response from them. I am going on 60 days, already bought new vehicle, still waiting on Regional acceptance. If you are buying new, do not let the dealer run financing with this company. If you ever have a issue they just do not respond...

Always rude, never helpful. Worst customer service ever experienced.